checkout.com Reviews & Product Details

Account support from relationship manager and technical manager is top quality. All the insights, updates are being shared instantly and team had good product and market knowledge, which helps on daily basis. Merchant dashboards are easy to use. Review collected by and hosted on G2.com.

Performance slightly behind competitors. In order to improve performance merchants need to pay extra cost, which does not make sense especially when competitors are performing better without any extra fee. Lack of global coverage in some markets, which prevents from giving all business to checkout. Review collected by and hosted on G2.com.

With Checkout.com we have easy access to all reports, through a quick and intuitive process, which allow us to obtain all the relevant information for analysis and subsequent decision making.

The chargeback handling platform is also easy to use, which increases the ROI for each dispute. Review collected by and hosted on G2.com.

The latest version changed the way refunds and chargebacks are recorded, moving their date to the date of the initial transaction (PAID) and not the effective date of the refund or chargeback.

This change modifies the weighting of the ratios of these KPIs. Review collected by and hosted on G2.com.

Global reach and local expertise, transparent pricing and low fees, exceptional support and customer service Review collected by and hosted on G2.com.

No downsides. Only upsides. Work with them. Review collected by and hosted on G2.com.

Checkout.com offers excellent reliability and speed for processing card payments. Its user-friendly interface and robust security measures ensure that transactions are both efficient and secure.

The most helpful aspect of Checkout.com is its comprehensive support and documentation, making integration straightforward. The gateway supports multiple payment methods, has high uptime, and provides detailed analytics, which are essential for tracking transactions and managing finances effectively. Review collected by and hosted on G2.com.

The fee structure can be somewhat complex to navigate, especially for new customers. Review collected by and hosted on G2.com.

You can update and control the risk rules

Easy to use

Implementation and integration was easy (we use iFrame solution)

Customer Support is quick to respond

Settlements are frequent

Supports multiple currencies for L4L settlements

The Checkout fee is also very good for the service Review collected by and hosted on G2.com.

We would be happier if Checkout could offer some local payment methods in Europe & GCC without requiring a local entity in those regions

More instalment (BNPL) payment options would be appreciated

We would also like to have a very clear liability shift conditions explained in their documentation for digital wallet payments

In general, having a boolen value for each transaction highlighting whether liability has shifted to the issuer bank would be appreciated Review collected by and hosted on G2.com.

It's essy to sort out the information you'll be looking for. Review collected by and hosted on G2.com.

Nothing much but would appreciate a better updates in the future. Review collected by and hosted on G2.com.

The checkout team is extremely professional and helpful. They have always been quick to address any issues we have. Additionally, the settlement period and pricing checkout offers is extremely competitive. We use checkout on a daily basis and is our primary payment gateway. Review collected by and hosted on G2.com.

We have been unable to link account IDs to transactions on checkout. This makes our mapping process more complicated, and is somethig that can be improved in the future. Review collected by and hosted on G2.com.

Relationships between our teams. Ease of integration. Technology/features. Review collected by and hosted on G2.com.

Timeouts and delays. Some market solutions are far from being globalized Review collected by and hosted on G2.com.

The product is very easy to use and understand. It simplifies all the functions I need it do. The account manager is very helpful and available, and the tech team is always ready to help out for any integration or implementation needs Review collected by and hosted on G2.com.

The US product is not as comprehensive as the EU product in terms of payment methods made available. I would like to have e-wallets and ACH bank transfers Review collected by and hosted on G2.com.

The best part about Checkout is definitely the support. I would say that it is by far the best in the industry. Checkout offers support via multiple channels and are extremely supportive and efficient. Review collected by and hosted on G2.com.

The pricing should be a bit more competitive compared to the alternatives in the industry. Review collected by and hosted on G2.com.