64 checkout.com Reviews
Overall Review Sentiment for checkout.com
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The checkout team is extremely professional and helpful. They have always been quick to address any issues we have. Additionally, the settlement period and pricing checkout offers is extremely competitive. We use checkout on a daily basis and is our primary payment gateway. Review collected by and hosted on G2.com.
We have been unable to link account IDs to transactions on checkout. This makes our mapping process more complicated, and is somethig that can be improved in the future. Review collected by and hosted on G2.com.
Relationships between our teams. Ease of integration. Technology/features. Review collected by and hosted on G2.com.
Timeouts and delays. Some market solutions are far from being globalized Review collected by and hosted on G2.com.
The product is very easy to use and understand. It simplifies all the functions I need it do. The account manager is very helpful and available, and the tech team is always ready to help out for any integration or implementation needs Review collected by and hosted on G2.com.
The US product is not as comprehensive as the EU product in terms of payment methods made available. I would like to have e-wallets and ACH bank transfers Review collected by and hosted on G2.com.
The best part about Checkout is definitely the support. I would say that it is by far the best in the industry. Checkout offers support via multiple channels and are extremely supportive and efficient. Review collected by and hosted on G2.com.
The pricing should be a bit more competitive compared to the alternatives in the industry. Review collected by and hosted on G2.com.
What I like more about Checkout.com is the easiest way to add new Payment methods, and the following meetings and dedicated Slack channels we have with them. Review collected by and hosted on G2.com.
One aspect that could use improvement with Checkout.com is the response time for customer support when it is not in Slack. Review collected by and hosted on G2.com.
Morden Text Stack, great feature rich API documentation - Easy to see what a transaction costs to process down to the penny. Responsive Account Management Teams. Good status updates when there are problems Review collected by and hosted on G2.com.
Lengthy onboarding process when getting approved Review collected by and hosted on G2.com.
The documentation is thorough and highly effective, with clear and detailed guidance that makes integrations seamless and easy to implement.
Customer support is exceptional—consistently fast and incredibly helpful. They have supported us on numerous occasions, assisting with changes and optimizing performance to suit our needs.
We use Checkout daily to manage our payments, and I highly recommend it to anyone in search of a reliable and efficient payment solution. Review collected by and hosted on G2.com.
We don't dislike nothing about checkout.com. Review collected by and hosted on G2.com.
Checkout.com provides a reliable payment processing services that offer good value for money and invovitive new features. They are an invaluable partner that take time to inform and support while listening to bussiness reqirements and paersung development to support those needs. Review collected by and hosted on G2.com.
The previous integration of checkout.com was somewhat basic but moving to there new NAS platform has resolved these challenges. Review collected by and hosted on G2.com.
Nice proximity with our account manager which allow us to be proactive and follow market trends.
Clear technical documentation. Review collected by and hosted on G2.com.
Lack of some funcionalities/ features in ther backoffice.
High minimum fee changed to provide service. Review collected by and hosted on G2.com.
