64 checkout.com Reviews
Overall Review Sentiment for checkout.com
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The checkout experience, although it's an offline experience is seamless and works great for our customers. Review collected by and hosted on G2.com.
The ability to have a fully integrated experience inside of Shopify. Review collected by and hosted on G2.com.
Checkout.com have great acceptance performance when it comes to card acquiring with both card-on-file and Xpay.
The documentation is easy to read and API documentation is clear and makes integration straightforward.
They offer great support and fast answering thanks to dedicated direct communication channel.
The dashboard offers a rather simple but fast way to get daily insight into how your transactions are performing. Review collected by and hosted on G2.com.
The only issue with Checkout.com might be the lack of more advanced features on their data analytics tool you can find on your dashboard as well as more filtering options on the transaction view. Review collected by and hosted on G2.com.
I've been using Checkout.com for card payment processing, and the experience has been exceptional. Their platform is smooth, user-friendly, and reliable, making daily operations seamless. The dashboard is incredibly intuitive, offering all the tools and insights we need to manage transactions efficiently.
On top of that, their account managers are highly responsive and supportive, always ready to assist with any queries or adjustments. I've had zero issues that could impact business, which speaks volumes about their reliability. Highly recommended for businesses looking for a trustworthy payment partner! Review collected by and hosted on G2.com.
While Checkout.com is an excellent platform overall, occasionally the setup for new features or integrations can take longer than expected. It’s a minor inconvenience, and I believe it could be connected to the uncommon requests that I have submitted. Review collected by and hosted on G2.com.
The platform offers an intuitive and easy-to-navigate interface, making it simple to set up and manage payments. The reporting and analytics tools help us analyze our trends without any hassle. Review collected by and hosted on G2.com.
The fee structure can be complex, with costs that vary based on volume and services. Review collected by and hosted on G2.com.
high approval rate, fast onboarding process, stable service, easy and clear tech implemention Review collected by and hosted on G2.com.
high turnover of account manager, not very focus on SME Review collected by and hosted on G2.com.
All Fraud and unauthorise transaction list is provided by checkout proactivally, Even now we have option to set rule which is great to avoid such cases. Review collected by and hosted on G2.com.
Noting at this moment, Everything working as expected. Review collected by and hosted on G2.com.
Checkout.com is customer-centric, meaning they have invested in great Account Managers, that bring a lot of strategic knowledge and insights to our business. They are always keen to help and address any concern and, from a cost point of view, are one of the most transparent providers in the market.
On a reporting level, they support reconciliation without overcomplicating their environment and reports, simplifying our day-to-day operational and financial forecasting roles. Review collected by and hosted on G2.com.
Checkout.com is growing so some localization and features are yet to be developed. For that reason, compared to more mature providers, they can be slightly late to the game but are always pushing to deliver more with high standards.
I believe all those points will be tackled soon, putting Checkout.com in a much more competitive position. Review collected by and hosted on G2.com.
Dispute handling is largely fantastic, and the setup makes it easy for our Disputes team to monitor, investigate, and respond to disputes effectively. Review collected by and hosted on G2.com.
The switch from the Hub to the Dashboard has come with some changes that I haven't fully come to grips with, including having to download the daily reports rather than having them mailed.
Further, for chargebacks, it's still a manual process to take a chargeback into arbitration. Not a big deal though.
Finally, we had some issues when migrating from the Hub to the Dashboard with regard to the fraud rules which were set up, some fell away, and we lost visibility on others. The support team has been very helpful and responsive in terms of getting us back on track. Review collected by and hosted on G2.com.
It is like night and day compared to some aging solutions: the documentation is clear which makes deployment and integration with existing systems (a custom e-commerce solution) easy, the examples and APIs are easy to understand, there are many payment methods that can be integrated, access rights management is simple which allows teams to access the data they need every day without a significant need for training. Review collected by and hosted on G2.com.
The interface in English and part of the support that is only available in English, which may inconvenience some collaborators. Review collected by and hosted on G2.com.
