checkout.com Reviews (71)

Reviews

checkout.com Reviews (71)

4.6
71 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the platform for its ease of use and reliable performance, making payment processing straightforward and efficient. The intuitive interface and responsive customer support enhance the overall experience, allowing businesses to manage transactions effectively. However, some users note that the initial setup can be complex, particularly for those without technical expertise.

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Mindaugas B.
MB
Mindaugas B.
Product manager
Enterprise (> 1000 emp.)
"Easy to use payment service provider with top of the line support"
4.5/5
What do you like best about checkout.com?

The best part about Checkout is definitely the support. I would say that it is by far the best in the industry. Checkout offers support via multiple channels and are extremely supportive and efficient. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

The pricing should be a bit more competitive compared to the alternatives in the industry. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
EA
Verified User in Arts and Crafts
Mid-Market (51-1000 emp.)
"The ideal partner for a PSP"
4.5/5
What do you like best about checkout.com?

What I like more about Checkout.com is the easiest way to add new Payment methods, and the following meetings and dedicated Slack channels we have with them. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

One aspect that could use improvement with Checkout.com is the response time for customer support when it is not in Slack. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Modern and Feature Rich Payment Service Provider"
5/5
What do you like best about checkout.com?

Morden Text Stack, great feature rich API documentation - Easy to see what a transaction costs to process down to the penny. Responsive Account Management Teams. Good status updates when there are problems Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Lengthy onboarding process when getting approved Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Exceptional Experience with Checkout"
5/5
What do you like best about checkout.com?

The documentation is thorough and highly effective, with clear and detailed guidance that makes integrations seamless and easy to implement.

Customer support is exceptional—consistently fast and incredibly helpful. They have supported us on numerous occasions, assisting with changes and optimizing performance to suit our needs.

We use Checkout daily to manage our payments, and I highly recommend it to anyone in search of a reliable and efficient payment solution. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

We don't dislike nothing about checkout.com. Review collected by and hosted on G2.com.

Karolina D.
KD
Karolina D.
contributor
Mid-Market (51-1000 emp.)
"readable and clear info"
5/5
What do you like best about checkout.com?

readable and easy to use, no problems with searching Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

I don't any, I thnik all ok, I can reccomend Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Innovative disrupter in the payment gateway industry"
4.5/5
What do you like best about checkout.com?

Checkout.com provides a reliable payment processing services that offer good value for money and invovitive new features. They are an invaluable partner that take time to inform and support while listening to bussiness reqirements and paersung development to support those needs. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

The previous integration of checkout.com was somewhat basic but moving to there new NAS platform has resolved these challenges. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"It has been a possitive experience since the beginning"
5/5
What do you like best about checkout.com?

Nice proximity with our account manager which allow us to be proactive and follow market trends.

Clear technical documentation. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Lack of some funcionalities/ features in ther backoffice.

High minimum fee changed to provide service. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Excellent and innovative provider of card payments"
4.5/5
What do you like best about checkout.com?

Great relationship manager, very hands on. Great products, constantly improving and adding features for Merchants. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

I don't see many downsides. Perhaps less APMs than some other providers. Review collected by and hosted on G2.com.

FN
Faisal N.
Deputy Manager Compliance
Mid-Market (51-1000 emp.)
"The top acquirer with an exceptional team to drive business growth."
5/5
What do you like best about checkout.com?

They offer a range of benefits, including their swift and genuine services, as well as their experienced and dependable team. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Why can’t any other company offer such competitive pricing and top-notch features? :-) Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Responsive and accessible"
4/5
What do you like best about checkout.com?

The dashboard is easily navigated even without much help at first but of course Checkout offers a call to assist business how to use its dashboard that has pretty much everything we require. Review collected by and hosted on G2.com.

What do you dislike about checkout.com?

Support team took one month to get back to us how fraud ratio is calculated. It's too long. Review collected by and hosted on G2.com.