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Chatbot.team Reviews & Product Details

Chatbot.team Overview

What is Chatbot.team?

Chatbot team is a powerful customer engagement platform designed to help small businesses (SMBs) and large enterprises connect with their customers. We offer an easy-to-use omnichannel messaging solution that works seamlessly across WhatsApp, RCS, Facebook, and Instagram.

Chatbot.team Details
Languages Supported
English
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Product Description

Chatbot.team is a conversational messaging platform that offers chatbot development services for businesses of all sizes. It help businesses automate their customer service and marketing operations, improve customer engagement, and increase sales. This chatbots can be integrated with any platform, including websites, mobile apps, and social media. It offer a variety of chatbot features, like Natural language processing, Machine learning, Conversational analytics, Multi-channel support and Customization.


Seller Details
Year Founded
2023
HQ Location
Gurugram, Haryana
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
Description

Chatbot.team is a cutting-edge Customer Engagement tool designed for businesses to streamline their communication with customers directly through Omnichannel. It's crafted for businesses of all sizes, aiming to enhance their customer service, marketing, sales and engagement efforts. Whether you're a small startup or a large corporation, our platform is tailored to meet your needs. By leveraging our platform, businesses can significantly improve their response times, personalize customer interactions, and boost customer satisfaction and loyalty. This leads to increased sales opportunities and a stronger brand reputation. Unlike traditional communication channels, our platform provides a more intimate and direct line to your customers, allowing for real-time engagement. With advanced automation and analytics features, it offers insights into customer behavior and preferences and enabling businesses to make data-driven decisions.


Ashish Y.
AY
Overview Provided by:
Founder

Recent Chatbot.team Reviews

sakshi s.
SS
sakshi s.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best AI powered Customer Support"
Chatbot.team has a very intelligent AI-assisted bot that allows easy customer resolution in no time.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"Convert Visitors to Prospects through Chatbot.team"
The best about Chatbot.team is, it increases the engagement rate of website visitors. The leads are pre-qualified by proper questions asked to the ...
CR
Charles R.Mid-Market (51-1000 emp.)
3.5 out of 5
"Disappointing Set-Up in Practical Chatbots"
I at last made Chatbot.team ready, I need to concede the chatbots themselves are practical. They handle fundamental client questions and collaborat...
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Chatbot.team Media

Chatbot.team Demo - Automate your customer service and sales process
AI-powered chatbots are transforming the way businesses interact with their customers. By automating routine tasks and providing 24/7 support, chatbots can help businesses save time and money, improve customer satisfaction, and boost sales.
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14 Chatbot.team Reviews

4.3 out of 5
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14 Chatbot.team Reviews
4.3 out of 5
14 Chatbot.team Reviews
4.3 out of 5

Chatbot.team Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
CR
Project Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chatbot.team?

I at last made Chatbot.team ready, I need to concede the chatbots themselves are practical. They handle fundamental client questions and collaborations well, letting loose me to zero in on different errands. Review collected by and hosted on G2.com.

What do you dislike about Chatbot.team?

Setting up Chatbot.team was a genuine cerebral pain. The connection point appeared to be excessively intricate for what it is, and the documentation wasn't clear all of the time. It took me significantly longer than anticipated to get my first chatbot functional. Review collected by and hosted on G2.com.

What problems is Chatbot.team solving and how is that benefiting you?

Chatbot.team has certainly assisted me with saving time via computerizing essential client connections. It's especially useful for taking care of regularly gotten clarification on pressing issues and guiding clients to the right assets. Review collected by and hosted on G2.com.

Nimesh M.
NM
Engineer - 1
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chatbot.team?

While using Chatbot.team, our customers were happy as this tool reduced our workload and overall it improved our customer support. It minimizes human efforts and works as an AI employee within your team to respond to customer queries. It was used for each query we received from any customer, and it worked great. Review collected by and hosted on G2.com.

What do you dislike about Chatbot.team?

I found no issue or anything I dislike about Chatbot.team

It is quite easy to integrate and implement within your system. Review collected by and hosted on G2.com.

What problems is Chatbot.team solving and how is that benefiting you?

Chatbot.team helped us in improving our customer supprot, answering customer queries if possible.

It reduced workload on our team and so we can focus on actual problem or queries that needed our attention.

I stopped using it as I switched the organisation. Review collected by and hosted on G2.com.

sakshi s.
SS
Customer Success Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chatbot.team?

Chatbot.team has a very intelligent AI-assisted bot that allows easy customer resolution in no time. Review collected by and hosted on G2.com.

What do you dislike about Chatbot.team?

The only drawback of the chatbot.team is that it doesn't help with in-depth or detailed queries but only general questions from customers. Review collected by and hosted on G2.com.

What problems is Chatbot.team solving and how is that benefiting you?

It helped us maintain the pace for quick customer resolution Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chatbot.team?

The best about Chatbot.team is, it increases the engagement rate of website visitors. The leads are pre-qualified by proper questions asked to the visitors. Chatbot.team is very easy to deploy, and integrating with all our website fields. Review collected by and hosted on G2.com.

What do you dislike about Chatbot.team?

Need to give more choice options to the visitors for prospecting. Need to verify the entered contacts through email OTP, mobile OTP. Review collected by and hosted on G2.com.

What problems is Chatbot.team solving and how is that benefiting you?

I'm using Chatbot.team as a virtual Artificial Intelligence assistant to the people who visiting the websites for enquiry or sale order. Will collect the lead data like contact number, email id, and qualify the leads based on the engagement score. Review collected by and hosted on G2.com.

Sean W.
SW
Web designer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chatbot.team?

Allowing me and my team to never have to worry about missing a customer interaction and allowing us to focus on what we're good at. Review collected by and hosted on G2.com.

What do you dislike about Chatbot.team?

Pricing is always a concern for businesses. Pricing isn't out of control but would be great if it could come down a bit. Review collected by and hosted on G2.com.

What problems is Chatbot.team solving and how is that benefiting you?

We'd struggle with call backs or customer "touches" when forms were submitted. This allowed an instant reply and typically gave customers value. Review collected by and hosted on G2.com.

RB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chatbot.team?

1.Chatbot.team helps to minimize the human efforts

2.Chatbot.team helps to analyze the customer requirement and according to that it provides the solution

3.Quick response to customers queries

4.Ease of use

5.It provides 24/7 support

6.Good data privacy

7.customization option helps to alter the features according to requirement Review collected by and hosted on G2.com.

What do you dislike about Chatbot.team?

Sometimes chatbot.team doesn't understand the user queries that makes user experience worse Review collected by and hosted on G2.com.

What problems is Chatbot.team solving and how is that benefiting you?

Repeated queries can be resoved by chatbot.team that helps to minimize the human efforts Review collected by and hosted on G2.com.

Mohammad Shabbir S.
MS
Software Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chatbot.team?

It works well while you are having a small firm or a big, it can create AI powered chatbots for better customer experience Review collected by and hosted on G2.com.

What do you dislike about Chatbot.team?

Some responses are not relevant and that's the reason customer need extra customer support from support team Review collected by and hosted on G2.com.

What problems is Chatbot.team solving and how is that benefiting you?

End users can get there basic queries resolved Review collected by and hosted on G2.com.

BS
Director online sales
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chatbot.team?

I am able to answer my customers quicker and it is more concise and the replies many times are better than what I could have written. Review collected by and hosted on G2.com.

What do you dislike about Chatbot.team?

Sometimes it uses language that I wouldn't use or doesn't always understand the question Review collected by and hosted on G2.com.

What problems is Chatbot.team solving and how is that benefiting you?

It is helping me complete the work much faster and is usually very well written with the responses Review collected by and hosted on G2.com.

Cassandra  W.
CW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chatbot.team?

It's easy to use and feels personal to the customer Review collected by and hosted on G2.com.

What do you dislike about Chatbot.team?

Sometimes topics are limited to very particular key words/phrases Review collected by and hosted on G2.com.

What problems is Chatbot.team solving and how is that benefiting you?

Answering customers' questions by directing them to applicable pages or by giving them contact information to customer service reps Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chatbot.team?

The software is easy to implement, perform integration with the website and start writing questions, We do not use it regulary, we keep checking it on a weekly to update the database of questions within it. Review collected by and hosted on G2.com.

What do you dislike about Chatbot.team?

The only thing I dislike about it is, it lacks the ability to answer complex questions. Review collected by and hosted on G2.com.

What problems is Chatbot.team solving and how is that benefiting you?

We use this chatbot to help our customer in getting their support queries resolved and make use of our platform. Review collected by and hosted on G2.com.