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Chargebacks911 Reviews & Product Details - Page 2

Chargebacks911 Overview

What is Chargebacks911?

The beginnings of Chargebacks911 were not rooted in banking or payments. In fact, they weren’t in the financial sector at all. The company was founded by merchants who had poured years into building up an online business, only to see their success be eaten away by customer disputes. This experience inspired the launch of Chargebacks911 as the industry’s first — and only — end-to-end dispute management service. Today, they provide scalable enterprise solutions for decreasing payment disputes and recovering revenue lost to chargeback fraud. Offering the industry’s only performance-based ROI guarantee, the company uses a proprietary suite of software and service products to provide cost-effective, end-to-end chargeback management solutions. It’s no wonder why Chargebacks911 is trusted by more than 45,000 merchants to manage and protect over 2 billion transactions annually. The company is headquartered in the Tampa Bay area, with additional offices in Rayleigh, Essex. Recognized as a leading global service provider, Chargebacks911 has been honored with numerous accolades, including Best Chargeback Management Program, Best B2B Software, Best Industry Solution, and more.

Chargebacks911 Details
Product Website
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Product Description

Chargebacks911 offers chargeback remediations and loss recovery solutions.

How do you position yourself against your competitors?

Chargebacks911 is the industry’s only end-to-end chargeback management service. They allow merchants to recover revenue via dispute representment, producing the highest average net win rates of any service provider in the industry. Their services also allow merchants to pinpoint chargeback triggers to prevent disputes from happening, and optimize processes to improve operations and foster better industry relationships.

Chargebacks911’s native software and custom installations ensure that their technologies integrate seamlessly with clients’ existing platforms and CRM. Plus, they are the only solution on the market with a performance-based ROI guarantee, making their services effectively risk-free.

With Chargebacks911, merchants can offload the burden of dispute management entirely, allowing them to focus their attention where it matters most: growing their business. It’s no wonder why more than 45,000 merchants have trusted Chargebacks911 to protect billions of transactions annually, and to recover over $1 billion in falsely disputed or stolen revenue.


Seller Details
Company Website
Year Founded
2012
HQ Location
Clearwater, Florida
Twitter
@Chargebacks911
5,502 Twitter followers
LinkedIn® Page
www.linkedin.com
217 employees on LinkedIn®
Description

Chargebacks911 is a financial technology company specializing in chargeback management and prevention solutions for businesses. They provide a comprehensive suite of services designed to help merchants recover lost revenue from disputes, minimize chargeback rates, and enhance overall payment processing efficiency. With a focus on data analysis and risk management, Chargebacks911 aims to empower businesses to navigate the complexities of chargebacks while improving customer relationships and maintaining compliance. For more information, visit their website at https://chargebacks911.com.


Jarrod W.
JW
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Recent Chargebacks911 Reviews

Joe P.
JP
Joe P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Quick and Friendly Customer Service"
We sincerely appreciate the prompt and friendly responses we have received from our representative each time we have made an inquiry. In instances ...
Jessica G.
JG
Jessica G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Chargebacks911 is a game changer"
Chargebacks911 exceeds expectations in every way. They provide timely updates, strong analytics, easy onboarding, expert insight in a complex area ...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
1.0 out of 5
"Review of Services"
Clean and easy to use case management system
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Chargebacks911 Media

Chargebacks911 Demo - Chargebacks911 - ClientPortal - Chargebacks
Chargebacks911 - ClientPortal - Chargebacks
Chargebacks911 Demo - Chargebacks911 - Client Portal - Reporting
Chargebacks911 - Client Portal - Reporting
Chargebacks911 Demo - Chargebacks911 - Client Portal- Case Builder
Chargebacks911 - Client Portal- Case Builder
Play Chargebacks911 Video
Play Chargebacks911 Video
Play Chargebacks911 Video

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11 Chargebacks911 Reviews

4.3 out of 5
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11 Chargebacks911 Reviews
4.3 out of 5
11 Chargebacks911 Reviews
4.3 out of 5

Chargebacks911 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons
G2 reviews are authentic and verified.
Verified User in Telecommunications
UT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Chargebacks911?

We are considered a high risk merchant and need a high risk merchant account, because of this charge backs are under more scrutiny on our account. Chargebacks 911 helps us to manage track, and avoid charge backs in our business. They also send tools every month that help keep me up to date on the laws, and regulations behind payments and charge backs in each state. We do business all over the United States and therefore need to be in the know for all of the states we are working in. We have been able to minimize the amount of charge backs with the help of Chargebacks 911! Review collected by and hosted on G2.com.

What do you dislike about Chargebacks911?

I do wish they had more offerings to help with ACH charge backs, but I do understand that is more of a banking industry and payment problem than Chargebacks911's. ACH payments can be reversed up to 90 days after it is made, and there is not much a merchant can do about it. Chargeback911 does offer some tips on keeping clients happy and giving a money back guarantee in hopes of heading off these charge backs, but as I stated before there is little they can do that I am aware of. Review collected by and hosted on G2.com.

Recommendations to others considering Chargebacks911:

I definitely recommend for all high risk merchants or online retailers. Charge backs are a problem but Chargebacks911 can help. Review collected by and hosted on G2.com.

What problems is Chargebacks911 solving and how is that benefiting you?

We are solving the biggest problem most i line, and high risk companies face....CHARGE BACKS. Chrgebacks911 describes this as friendly fraud. Clients receive a service or product and then charge back the payment. Before Chargeback911 we just assumed we had to live with these, but know we are utilizing their tools to keep charge backs low, and have learned how to combat charge backs before and after they happen. Review collected by and hosted on G2.com.