The registration platform is easy to use.

The mobile app is simple to setup.

The customer support throughout the project was consistently helpful and responsive. Review collected by and hosted on G2.com.

Updates on some feedback on requests regarding the tool/service takes time. Review collected by and hosted on G2.com.

Easy to use, updated regularly, cost effective, great customer service, appealing look for registrants Review collected by and hosted on G2.com.

There are some back-end design limitations Review collected by and hosted on G2.com.

Certain is totally customizable. We have a variety of clients and they all have different registration and data needs. Review collected by and hosted on G2.com.

Twenty four hour service would be really helpful. We have urgent needs at night and weekends and there is no one there to help. Review collected by and hosted on G2.com.

The most valuable aspect of Certain Event Management is its extensive range of modules and suites, covering nearly all aspects of event planning and execution. One of its biggest advantages is the limitless content customization, along with seamlessly integrated modules that enhance the platform’s cohesion. Additionally, its customer service stands out—responses are virtually instant, unlike many other platforms where you often have to wait an entire business day for a reply. Review collected by and hosted on G2.com.

Sure, nothing is perfect. Since it's a large platform, the learning curve can be quite steep. Some interfaces are not very intuitive, and it took me a while to fully grasp how everything fits together. Review collected by and hosted on G2.com.

I find Certain Event Management to be highly effective for sending mass event notifications and emails, managing multiple attendees within a single platform, and customizing each event with unique protocols and settings. Certain streamlines the process of managing multiple events, making it seamless and stress-free. It's a service I use almost daily. Review collected by and hosted on G2.com.

Certain offers a wide range of features, some of which I may not yet be familiar with, potentially limiting my ability to fully leverage the platform. Exploring its full capabilities could enhance efficiency and maximize its benefits for event management in conjunction with other Apps and Services I may be using. Review collected by and hosted on G2.com.

Customer Support is top notch from our CSM to tech support, they go all out to find the answers to any problems and work tirelessly to offer solutions. Review collected by and hosted on G2.com.

I feel like the workflow on how to build an event is not intuitive. Review collected by and hosted on G2.com.

Flexibility. It can pretty much do anything you need it to, if you know how. It can be pretty easy to implement and very easy to copy and repurpose events once you have a template built.

I use mainly for corporate events, but have a couple where payments are taken and the process is seamless. No fees from Certain, no fees from me as a planner. All you have to do is set up the gateway and the client has their money instantly someone registers. Financial reports are phenomenal and processing registrations and refunds onsite is a snap.

I also integrate Certain with my on-demand badge printing software and it's amazing. You can print a badge from the software seconds after someone registers.

Support is always timely and urgent requests do get flagged and actioned over the weekend.

I spend almost all day, every day in Certain and it very rarely frustrates me. I take pride in coming up with new ways to make the registration process easier for my clients, attendees, and of course, myself.

I also have clients that use the platform under my license. I build their events and they manage the day to day running. Review collected by and hosted on G2.com.

API is not supported, just documentation. Templates are clunky and a little restrictive. Review collected by and hosted on G2.com.

Certain Event Management is highly customizable, and able to meet a wide variety of needs. Our organization hosts several small events throughout the year, in-person, online, and everything in between. The variety of tools available allows us to customize each registration according to that event's needs. Review collected by and hosted on G2.com.

Certain Event Management can be a bit daunting to tackle because of the sheer number of options. The high level of customizability can be a bit of a double-edged sword--if your sense of the back-end structure of your events is shaky, it's easy to get a bit lost in the weeds. Review collected by and hosted on G2.com.

Ease of creating custom reports; Ability to copy prior event; Inventory management system; e-mail template that is not caught in spam folders. Seamless payment processing. Review collected by and hosted on G2.com.

Wish there was an easier way to implement a credit card usage fee. Would love if they would integrate to ACH as well (or maybe they do and I am behind). Review collected by and hosted on G2.com.

Certain has allowed us to take our registration form and customize it depending on what class we are offering. I find it easy to use for both our students and staff. I was very resistant on moving to a database that lived in the cloud, but have had no issues with breech of information. We have used Certain for several years and their customer service/support is responsive. Review collected by and hosted on G2.com.

What I don't like about the database is we were not able to merge our existing database of students with the new. Since Certain deletes user information after a certain about of time, we no longer have access to that's students’ information.

We have had a couple of issues with the look of forms that support has not been able to resolve for us, but we can still generate them. Review collected by and hosted on G2.com.