Certain Reviews & Product Details

Certain is an enterprise Event Management platform designed to assist data-driven marketing professionals in enhancing revenue generation through the creation of engaging and personalized attendee experiences. This platform caters to organizations looking to optimize their event strategies by leveraging data to inform decision-making and improve overall event effectiveness. The target audience for Certain includes marketing teams, event planners, and organizations that host a variety of events, whether in-person, virtual, or hybrid. These professionals seek to create memorable experiences for attendees while also ensuring that events contribute positively to their bottom line. Certain addresses these needs by offering a comprehensive suite of tools that facilitate the planning, execution, and analysis of events, allowing users to focus on delivering value to their attendees. A key feature of Certain is its real-time event data engine, which captures high-intent data from all global events. This capability enables organizations to gain insights into attendee behavior and preferences, which can be used to tailor experiences and improve engagement. Additionally, Certain's two-way integration with marketing automation platforms ensures that data flows seamlessly between systems, allowing for more effective follow-up and nurturing of leads generated from events. This integration is crucial for maximizing return on investment (ROI) as it enables organizations to track the impact of their events on overall marketing efforts. Certain stands out in the Event Management category by offering a robust set of features that prioritize data-driven decision-making. The platform not only captures data but also transforms it into actionable insights that can inform future event strategies. By providing a comprehensive view of attendee interactions and intent, Certain empowers organizations to make informed choices that enhance the overall event experience. This focus on personalization and engagement, combined with powerful analytics capabilities, positions Certain as a valuable tool for organizations aiming to elevate their event marketing efforts. Overall, Certain provides a sophisticated solution for enterprises looking to harness the power of data in their event management processes. By facilitating personalized attendee experiences and offering deep insights into event performance, Certain helps organizations drive greater revenue and achieve their marketing objectives effectively.

Product Website

Seller

Certain

Discussions

Certain Community

Languages Supported

German, English, French, Italian, Spanish

Overview by

Zara Arsala

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Certain Integrations

(9)

Verified by Certain

Certain Media

With Certain, events go beyond logistics. Our enterprise-grade platform helps you orchestrate seamless attendee journeys, personalize every interaction with AI, and connect engagement data to sales and marketing. From intimate roundtables to global conferences, bring your brand to life across...

Easily check-in attendees with simple swipe.

Certain Touchpoint is an Event Mobile App that delivers personalized event experiences at any scale. From tailored agendas to smart content and meeting suggestions, every interaction becomes a chance to understand attendees better and drive results.

Certain Event Advisor monitors each attendee’s profile, goals, interests, and in-event behavior to recommend the sessions, exhibits, and networking opportunities that matter most. With one click, overwhelming event agendas are turned into clear, high-impact event journeys.

Certain Demo - Signal Data Orchestration

Unleash the power of your event data. Move your event data anywhere, anytime throughout your technology stack with the industry's first real-time event data platform. With two-way integration into marketing automation platforms, Certain seamlessly captures high-intent data across all global e...

Use your event data to improve ROI across all your events. Get high intent data to make better decisions.

An overview of Certain Event Management solutions to manage and optimize events, deliver personalized attendee experiences at scale, and drive measurable pipeline and outcomes from your event programs.

Certain Touchpoint – An event mobile app that drives engagement, delights attendees, and turns every interaction into insight and measurable outcomes.

Certain Event Advisor – Uses AI-native Session Advisor to guide attendees with smart, personalized session recommendations.

Discover how Certain Touchpoint helped a leading hearing aid manufacturer take their attendee engagement to the next level.

Official Downloads

(4)

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Datasheet: Certain Buying Signals Solution

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Verified User in Education Management

Mid-Market (51-1000 emp.)

12/28/2017

"Gets the job done, but designed by programmers"

2/5

What do you like best about Certain?

Should you find yourself getting proposals from various Event Registration Systems, you can trust that Certain has most of the boxes checked that some of the bigger players have: Event configuration, room block management, event websites, forms, groups, and more. Review collected by and hosted on G2.com.

What do you dislike about Certain?

While I mentioned that they have most the bells and whistles you are looking for, you might find it extremely difficult to manage these features. Certain was designed by programmers, so the majority of the components are not intuitive in their location or application. Review collected by and hosted on G2.com.

Recommendations to others considering Certain:

Decide if money is your biggest driving in selecting a registration system. If Certain is all you can afford, then you will make it work - but if you have a bit of wiggle room I'd say go with another company that has thought about the ease of use and has a better reputation for customer support. Review collected by and hosted on G2.com.

What problems is Certain solving and how is that benefiting you?

The benefit with using Certain, along with most Event Registration Systems, is that you are removing the human error from the data collection. If you are trying to manage RSVPs through email and excel workbooks, there is a strong possibility that you will overlook or duplicate data. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

1/5/2018

"Simple, Easy, Efficient"

5/5

What do you like best about Certain?

This system is straight forward and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Certain?

At this point, it's all good. I like everything. Review collected by and hosted on G2.com.

Recommendations to others considering Certain:

The people are great and easy to work with. We plan on using some of the new features they are adding. They have also improved their interface. Review collected by and hosted on G2.com.

What problems is Certain solving and how is that benefiting you?

Easy collection of evaluation data. Great way to keep in touch with attendees. It was a much more efficient way to push information out to attendees. It is easy to set up and update information which is great when you have changes onsite. You can immediately inform everyone. You can push out important information when necessary. Review collected by and hosted on G2.com.

Jessica M.

Business Analyst & Event Coordinator

Computer Software

Mid-Market (51-1000 emp.)

1/2/2018

"Event Coordinator"

5/5

What do you like best about Certain?

Ease of use, Gather Digital response times. Review collected by and hosted on G2.com.

What do you dislike about Certain?

When you click on a page too fast or have multiple tabs open - you get locked out and have to contact your Gather Digital IM to unlock you. This happens to me 5-10 times per event. Review collected by and hosted on G2.com.

Charles G.

Owner

Events Services

Small-Business (50 or fewer emp.)

12/19/2017

"Gather Digital is a powerful mobile app."

5/5

What do you like best about Certain?

I like the fact that I have full control of the app on the back end. It is simple to use and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Certain?

Occasionally there are gaps in the knowledgebase that need to be addressed. Review collected by and hosted on G2.com.

Michael J.

Executive Vice President and CEO

Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

12/19/2017

"Gather Digital software and support systems were adaptable to our unique needs and programming."

5/5

What do you like best about Certain?

The CE modules were well received by our stakeholders. It allowed for easier credentialing of audience credentialing. Review collected by and hosted on G2.com.

What do you dislike about Certain?

The map layout and design features could use some enhancements. It was not easy to determine optimum image size appropriate. Review collected by and hosted on G2.com.

Rachel R.

Small-Business (50 or fewer emp.)

1/16/2018

"Great App/Great Customer Service"

5/5

What do you like best about Certain?

The Customer Service was outstanding! Our contact was available immediately when needed. Review collected by and hosted on G2.com.

What do you dislike about Certain?

Everything was great. I did not experience anything that I wish could have been better. Review collected by and hosted on G2.com.

Recommendations to others considering Certain:

Based on customer service alone, I would recommend. The product is great as well. Easy to use, easy to understand. Review collected by and hosted on G2.com.

What problems is Certain solving and how is that benefiting you?

We use the app for our biggest event of the year. This connects people at our event, which is a big plus for attendees. It allows us to save on printing costs as well. Review collected by and hosted on G2.com.

Verified User in Judiciary

Small-Business (50 or fewer emp.)

12/20/2017

"Stable, user friendly event app"

4.5/5

What do you like best about Certain?

I like that it's simple to use on the back end to set up my events. We have several a year and it's easy for me to get them up and out. Review collected by and hosted on G2.com.

What do you dislike about Certain?

They are tweaking some of their platform - I'm not a fan of some of the tweaks, but they have been responsive to my concerns. Review collected by and hosted on G2.com.

Verified User in Hospitality

Enterprise (> 1000 emp.)

12/28/2017

"Finally an app that works for our attendees"

5/5

What do you like best about Certain?

I enjoy how easy to navigate the app is for our attendees. It’s very intuitive and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Certain?

Some of the backside practices could be easier. For example when having to replace uploaded documents you have to reattach everybody place you have linked it. Why can’t it save over with the new document? Review collected by and hosted on G2.com.

Celese B.

Marketing Manager, Oracle Marketing Cloud Events

Enterprise (> 1000 emp.)

5/25/2017

"One-stop shop for end-to-end event management"

5/5

What do you like best about Certain?

I love the flexibility in modules and the ability to completely customize the look and feel. I also find it very valuable that you can manage all aspects of your event in one place, so all of the data is connected. It makes it so much easier to manage changes and communicate with attendees. Review collected by and hosted on G2.com.

What do you dislike about Certain?

Advanced HTML/CSS knowledge is needed to really sufficiently design the event shell. Not all teams might have this resource available to them, so they have to spend additional dollars on contractors or agencies to help in the build. Once you get past this hurdle though, you can easily reuse past events to leverage code that was used before, so that is a plus. Review collected by and hosted on G2.com.

Recommendations to others considering Certain:

Loop in your marketing ops and web/design teams when discussing implementation and execution to make sure that all necessary parties are engaged. This will streamline the rollout, maximize the integration and tracking capability, and will ensure that nothing is missed on the front end that will have to be considered later (like integrations with your MAP, tracking, SSO, etc.) Review collected by and hosted on G2.com.

What problems is Certain solving and how is that benefiting you?

Certain allows me to keep everything in one place, to streamline my event management and automate so many event processes, from registration to session submissions, to networking event RSVPs, to surveys. Review collected by and hosted on G2.com.

Verified User in Government Relations

Small-Business (50 or fewer emp.)

1/5/2018

"Gather Digital"

2.5/5

What do you like best about Certain?

Robust in what you can add - documents, etc. We had good success with using it once we were trained. The icon can be branded for your organization with logo. Good opportunities for sponsor recognition. Review collected by and hosted on G2.com.

What do you dislike about Certain?

It wasn't very slick looking, there was not good connectivity for users to do their own networking in the app Review collected by and hosted on G2.com.