Its a great Process Mining Tool which provides visual flow to Management for any deviation in process Review collected by and hosted on G2.com.
Its not user friendly compared to competition and doesn't have plug and play feature in ERP Review collected by and hosted on G2.com.
It helps uncover inefficiencies, bottlenecks, and compliance issues through real-time analytic. Also celonis is offers exceptional visibility into business processes by mapping them based on actual data from enterprise systems like SAP, Salesforce, etc. Review collected by and hosted on G2.com.
While powerful, Celonis can be complex for new users without a background in data analysis or process mining. Review collected by and hosted on G2.com.
We understand that Celonis can be complex for new users without a background in data analysis or process mining. If you'd like to tell us more about the challenges you're facing, please feel free to reach out to us at cx@celonis.com.
I really appreciate how proactive the support team is. They don't just sit back and wait for us to contact them, instead they come to us with suggestions and best practices that have genuinely helped us optimize how we use the platform. Review collected by and hosted on G2.com.
No downsides or dislikes at all with the celonis. Review collected by and hosted on G2.com.
Thank you for your kind words! We strive to be proactive and provide valuable suggestions and best practices to our customers. It's great to hear that it has helped optimize your platform usage. We look forward to continuing to support your success with Celonis.
Celonis really helped with our business modelling specially with the Onboarding process. It also helped us a lot with our organizational structure development. Review collected by and hosted on G2.com.
Customer support might be difficult to reach sometimes as they handle lots of customers at the same time. Review collected by and hosted on G2.com.
Thank you for sharing your experience with Celonis. We understand the importance of efficient customer support and are working to address any challenges in reaching us.
Celonis now performs automated scans to check the Knowledge Models for and flags missing descriptions and duplicates Review collected by and hosted on G2.com.
RPA integration with other vendors such as Automation Anywhere, Blueprism etc. could have been better Review collected by and hosted on G2.com.
Its quite helpful when it comes to this product Review collected by and hosted on G2.com.
Nothing as such since it has been working great for me Review collected by and hosted on G2.com.
We're glad to hear that Celonis has been helpful for you! If you ever have any questions or need assistance, feel free to reach out to cx@celonis.com.
Excellent customer support service. Anytime I tried reaching them out, I was totally satisfied. Review collected by and hosted on G2.com.
Application response time might be slightly slower at some times. But very rarely. Review collected by and hosted on G2.com.
It's great to hear that Celonis has improved your business! If you're still experiencing slow response times, please reach out to us at cx@celonis.com. Thank you.
Object centric capabilities embeeded, Action flow much more powerful now and Views are much easier to implement dashboards for end users Review collected by and hosted on G2.com.
In built apps limited mostly for supply chain domain, focus now should be on banking, healthcare to build apps across different source systems Review collected by and hosted on G2.com.
We gained the maximum control of our system through Celonis. It helped us a great way to deal with the internal process optimization. Review collected by and hosted on G2.com.
Sometimes system can lag due to the server issues. Review collected by and hosted on G2.com.
Thank you for sharing your experience with Celonis! It's great to hear that it has helped you gain control over your systems and optimize processes. If you're still having trouble with system lags, please reach out to us at cx@celonis.com.
QoL features and amount of them; constantly improving ease of use; number of compatible source systems or other tools available e.g. in Action Flows; dedicated customer service team; user friendly UI Review collected by and hosted on G2.com.
Some of the features take too long to load and sometimes I feel like they shoud be 'saved' once loaded 5 minutes before the next load [maybe there is a better way to describe it, sorry]. Review collected by and hosted on G2.com.
Thanks for sharing your feedback! It's great to hear that Celonis' features, integrations, and ease of use are driving real value for your organization. We appreciate your input on load times and understand the importance of efficiency in your workflow. If you have any further suggestions on how we can improve your experience, feel free to reach out to us at cx@celonis.com.
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Averages based on real user reviews.
4 months
21 months
16%
