Celonis Reviews & Product Details

Celonis makes it much easier to see where processes are breaking down or taking longer than they should. The dashboards are clear and interactive, and I really like how fast it is to go from raw data to actual insights. It saves a lot of time that would normally be spent digging through reports manually, and it helps us back up decisions with facts instead of just gut feeling. Review collected by and hosted on G2.com.

The learning curve can be a bit steep at the start, especially when you want to build more complex analyses or customize dashboards. Some features feel hidden behind too many clicks, and occasionally performance slows down when handling very large datasets. It’s not a deal breaker, but there’s definitely room for making the platform more intuitive for new users. Review collected by and hosted on G2.com.

Alerting feature via action flows. Help us eliminator repetotive reporting tasks Review collected by and hosted on G2.com.

Copilot not being AI enough. All kpis I want to query about need to be pre defined Review collected by and hosted on G2.com.

Easy to use, everyone looks at the same data Review collected by and hosted on G2.com.

The product is quite expensive. Additionally, it does not allow you to add pictures, and the formatting options are very limited. Review collected by and hosted on G2.com.

Celonis provides unmatched process mining tools that visualize how processes truly run. It helps companies identify hidden inefficiencies and bottlenecks that are often invisible in traditional reporting methods. Review collected by and hosted on G2.com.

Although powerful, Celonis can be overwhelming for beginners. It requires significant training to understand process mining concepts and fully leverage the platform’s advanced analytical features. Review collected by and hosted on G2.com.

Celonis helps in visualizing and underatanding processes. It is very usufull for a lot of basic processes but you can add also custom process Review collected by and hosted on G2.com.

It is quite difficult to use the ocpm. Anyway the academy is a wonderful way to learn on your own Review collected by and hosted on G2.com.

Their Copilot feature is quite good for business users and the AI capabilities are amazing and the best part is the support which Celonis team provides, be it technical side of things or how to maximise the value output for business Review collected by and hosted on G2.com.

Their LLM model need some improvements because their pre trained LLM models sometimes gives false positives and for now we cannot fully rely on output which are generated from AI features like Annotation Builder Review collected by and hosted on G2.com.

Celonis gives deep visibility into end-to-end processes, helps identify inefficiencies, and provides actionable insights for optimization. Review collected by and hosted on G2.com.

The platform can feel complex at first, and data integration/setup sometimes takes time. Review collected by and hosted on G2.com.

I love how easy the setup process is with Celonis, saving me time and hassle from the start. The intuitive interface allows me to rework tasks quickly without needing to rely on other tools. I appreciate the feature that lets me filter priorities, streamlining decision-making and workflow efficiency. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

This is a very comprehensive tool for process optimisation. You can achieve value quickly, all you need is to have strong sponsorship and the right use case. Review collected by and hosted on G2.com.

Seems that the licensing structure is always changing, all newest capabilities are always an add on for your current contract. Review collected by and hosted on G2.com.

So much impact and so much results compared to my work before Review collected by and hosted on G2.com.

How tricky it is to convince my own management and colleagues to use it Review collected by and hosted on G2.com.