I appreciate BuildOps for its ease of accessing information, which allows me to easily access customer information and build rapport with customers. I also like the organization of documents, which helps in documenting work performed for customers and creating job history on units for both internal and external use. These features make BuildOps valuable to me as they provide a way to support the customer in need. Review collected by and hosted on G2.com.

Sometimes, when BuildOps completes updates, some functions prior to the update disappear which becomes aggravating. Review collected by and hosted on G2.com.

Most helpful is the concept of the integration into Quickbooks. The issue is the BuildOps is inconsistent in how the information is integrated Review collected by and hosted on G2.com.

What is least helpful is the constant need to correct the information which migrated and the inability to correct anything that has migrated. If it has migrated you have to void and start over. BuildOps is not an accounting software, but it limits what you can change. They are concerned about the intefrity of their software, not the integrity of QuickBooks Review collected by and hosted on G2.com.

Build ops have been easy for me to learn since fairly new to the system. I like how simple some things are to work through. I love that our rep Jorge is fast at getting back to me if I need help. Review collected by and hosted on G2.com.

Only thing at this time that I dislike is that some things change without knowing. For example when entering a Non productive time to the dispatch schedule overhead is gone now. Review collected by and hosted on G2.com.

When I have a question, concern, or request, I can get a quick and accurate response. Review collected by and hosted on G2.com.

i would like for more items to sync with QuickBooks, but there really isn't anything that I don't like Review collected by and hosted on G2.com.

the paperless enifets and the ablity for my workman to look at previous jobs done at that address Review collected by and hosted on G2.com.

the time tracking for my workman is very discontected Review collected by and hosted on G2.com.

We find the program to be extremely easy to use once immersing yourself into its work flows.

The reporting capabilities are next level compared to using spreadsheets and Quickbooks and the field reporting in projects is incredible.

AI customer support is extremely helpful, and typically live human support if needed happens in a timely manner. Review collected by and hosted on G2.com.

We are finding some data inputs (PO’s) to be limited and external system integration to be subpar.

The timesheet/ time tracking system is a step back 20 years for our company.

Implementation at a non-enterprise level is challenging. There is extremely limited access to your IM and initial contact does not give clear instructions or expectations. The Videos for training were extremely helpful although I think some are not updated.

The AI features with purchase orders that were presented by sales are clunky at best, we may have missed the fact that they are in Beta. We are excited about this feature once perfected. Review collected by and hosted on G2.com.

I like the Snowflake data share feature in BuildOps because it allows me to create other workflows and reporting based on our BuildOps data. Review collected by and hosted on G2.com.

The APIs are incomplete, and that sucks. More of the app’s functions need to be exposed on the public API. Review collected by and hosted on G2.com.

Easy to search through jobs, quotes, PO's etc.

The ease of making filters customized to an individual person etc. Review collected by and hosted on G2.com.

It seems very difficult to delete anything and credits are difficult. Would be super helpful if we could create a dashboard custom to what each person in each dept needs. We always have to create workarounds, doesn't seem to be a lot of solves. Review collected by and hosted on G2.com.

Easy to use. Easy to integrate with ERP system. Constant updates and improvements to software. Mobile app Review collected by and hosted on G2.com.

Requires techs to learn a new platform. These techs are great in what they do, but lousy with technology Review collected by and hosted on G2.com.

It meets our needs to keep track of employees and invoicing.

Its user interface is very straight forward and intuitive.

Integrates well with other software Review collected by and hosted on G2.com.

Occasionally the syncing is a little slow for our pace of business. Review collected by and hosted on G2.com.