BuildOps Reviews & Product Details

BuildOps is an all-in-one operations platform for commercial MEP contractors—HVAC, mechanical, refrigeration, electrical, and plumbing—bringing dispatch, estimating, invoicing, service, projects, and reporting into one system. A single source of truth unifies office and field data, metrics, and work history. Projects flow seamlessly into service: as-built equipment becomes asset records that power service agreements, scheduling, dispatch, billing, and documentation. Smarter scheduling comes from a live planning board with technician skills, certifications, location, and availability—plus intelligent recommendations and drag-and-drop dispatch to handle emergencies, multi-day work, and long-term planning. Field teams stay audit-ready with photos, videos, and PDFs attached directly to quotes, invoices, and assets, while automated workflows keep work orders, customer data, and billing in sync across project and service. The result: predictable maintenance, stronger recurring revenue, protected margins, and a end-to-end support from the building phase to ongoing service.

Product Website

Seller

BuildOps

Discussions

BuildOps Community

Languages Supported

English

Overview by

Kori Sato

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

BuildOps Integrations

(10)

Verified by BuildOps

BuildOps Media

Drag and drop dispatch board with automated scheduling. Gated workflows ensure your techs capture meaningful pull-through work.b. Stand out from the competition with digital invoicing and job reports.c. Improve first-time fix rates by reviewing all customer history before the job.

State-of-the-art reporting that can highlight and visualize any aspect of your business. Combined with project management, asset tracking, team and jobs management and much more.

BuildOps Demo - Construction Project Management

BuildOps’ construction project management dashboard displays the KPIs that are critical for success: - Projected profit and profit to date - Margins, over-billings, and under-billings - Budgeting, job costing, and utilization amounts - On-site weather conditions Forecast timelines accura...

Dispatching is Hard, We Make it Easier Keep your dispatchers happy by allowing them to create, edit, and view jobs without leaving the dispatch map. Your office team can see where your techs are in the field and their availability for the next job. When a customer calls with an emergency, b...

BuildOps Demo - Reporting Every Part of Your Operation

Every single field in the BuildOps platform can produce a report. Take quotes — measure these and more in a matter of seconds: - Number of quotes issued - Close rate - Sales reps closing the most business - Customers with the most quoted work - Customers with the highest acceptance rating ...

Official Downloads

(5)

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Verified User in Construction

Small-Business (50 or fewer emp.)

6/3/2025

"it has been very challenging to setup the integration with QBO"

2.5/5

What do you like best about BuildOps?

I can see where the techs are located in real time Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

Linking it to QBO. The setup process takes 6 to 9 months Review collected by and hosted on G2.com.

Spencer B.

Admin Assistant/Dispatcher

Small-Business (50 or fewer emp.)

1/15/2025

"BuildOps leading the way to increased efficiency and workflow productivity."

5/5

What do you like best about BuildOps?

BuildOps has allowed Swyft Property Care to increase productivity, profitability, and efficiency. The many features including quoting, dispatching, invoicing, and Quickbooks integration makes BuildOps a one-stop-shop for contractors. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

I don't have any dislikes to report as of yet! Review collected by and hosted on G2.com.

Justin W.

HVAC Building Trades Journeyman

Small-Business (50 or fewer emp.)

11/18/2024

"A well designed and thorough service software"

5/5

What do you like best about BuildOps?

Keeps track of everything in a well-organized manner. It allows me to stay on top of our jobs, POs, invoices, and everything in between easily. User friendly on almost every aspect. Customer service/support is quick to respond and helpful. I use it every day both from mobile and from a computer and the transition between the two is seamless. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

The service agreements module is somewhat confusing and not as user friendly as the rest of the software. Review collected by and hosted on G2.com.

Amy B.

Office Manager

Small-Business (50 or fewer emp.)

11/25/2024

"User friendly"

4/5

What do you like best about BuildOps?

Buildops support has been the most helpful. The dispatch board and being able to see our employees workflow has been great. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

The inventory control system needs serious work. Companies need to be able to add new inventory items that actually go in as inventory items not non inventory. Review collected by and hosted on G2.com.

Debbie G.

Assistant Service Manager

Small-Business (50 or fewer emp.)

2/18/2025

"Build Ops Review"

4.5/5

What do you like best about BuildOps?

Build Ops is pretty easy to use. It is a powerful platform, Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

Having the option to customize certian modules Review collected by and hosted on G2.com.

Hunter M.

Operations Software Manager

Mid-Market (51-1000 emp.)

11/20/2024

"A very powerful tool for managing operations."

4.5/5

What do you like best about BuildOps?

After BuildOps has been properly integrated into operations, the reporting is second to none. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

Currently, there are some gaps in what is searchable within the main GUI, however, everything is completely accessable through the reporting module. Review collected by and hosted on G2.com.

Constance M.

Business Owner

Small-Business (50 or fewer emp.)

11/18/2024

"BuildOps is a construction game changer"

5/5

What do you like best about BuildOps?

The customer service is incredible, they are always prompt and so helpful Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

No dislikes as they always come through. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

7/12/2023

"No regrets - Great product!"

4.5/5

What do you like best about BuildOps?

The team at BuildOps come with knowledge and great personalities. The follow up and support is great. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

Overall there is nothing big on the dislike list, there are a few places that still require some work - Defaulting tax, vendor section could be better Review collected by and hosted on G2.com.

What problems is BuildOps solving and how is that benefiting you?

The key factors that convinced me to choose BuildOps were its seamless integration with mobile devices, the user-friendly and comprehensive dispatch board, the efficient customer setup process, and the streamlined invoicing capabilities. Additionally, the management and accounting teams were particularly impressed with the BuildOps integration with QuickBooks, which would greatly facilitate our financial processes. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

6/27/2023

"Using BuildOps during my internship"

4/5

What do you like best about BuildOps?

Project management capabilities and robust accounting software integration - excellent view of all main projects with pictures on a single screen (very powerful view) Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

could be a bit cheaper for small and mid-size companies Review collected by and hosted on G2.com.

Verified User in Construction

Mid-Market (51-1000 emp.)

5/17/2023

"Using BuildOps during my internship"

3.5/5

What do you like best about BuildOps?

I was just recently added as a user to BuildOps. Tons of interesting functionality in the platform, you can get lost in all of the available features. Getting a lot of help from BuildOps support staff during my onboarding. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

It would've been somewhat challenging to learn if the support team was not there. Review collected by and hosted on G2.com.