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BuildOps Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

BuildOps Media

BuildOps Demo - Dispatch & Schedule
Drag and drop dispatch board with automated scheduling. Gated workflows ensure your techs capture meaningful pull-through work.b. Stand out from the competition with digital invoicing and job reports.c. Improve first-time fix rates by reviewing all customer history before the job.
BuildOps Demo - Manage and Visualize
State-of-the-art reporting that can highlight and visualize any aspect of your business. Combined with project management, asset tracking, team and jobs management and much more.
BuildOps Demo - Construction Project Management
BuildOps’ construction project management dashboard displays the KPIs that are critical for success: - Projected profit and profit to date - Margins, over-billings, and under-billings - Budgeting, job costing, and utilization amounts - On-site weather conditions Forecast timelines accura...
BuildOps Demo - Dispatching GEO view
Dispatching is Hard, We Make it Easier Keep your dispatchers happy by allowing them to create, edit, and view jobs without leaving the dispatch map. Your office team can see where your techs are in the field and their availability for the next job. When a customer calls with an emergency, b...
BuildOps Demo - Reporting Every Part of Your Operation
Every single field in the BuildOps platform can produce a report. Take quotes — measure these and more in a matter of seconds: - Number of quotes issued - Close rate - Sales reps closing the most business - Customers with the most quoted work - Customers with the highest acceptance rating ...
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BuildOps Reviews (68)

Reviews

BuildOps Reviews (68)

4.3
68 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and responsive customer support of BuildOps, highlighting how these features enhance their operational efficiency. Many appreciate the platform's ability to consolidate various functions into one system, making it easier to manage tasks and workflows. However, some users note that the software can be glitchy at times, which may disrupt their experience.

Pros & Cons

Generated from real user reviews
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Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"Using BuildOps during my internship"
What do you like best about BuildOps?

I was just recently added as a user to BuildOps. Tons of interesting functionality in the platform, you can get lost in all of the available features. Getting a lot of help from BuildOps support staff during my onboarding. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

It would've been somewhat challenging to learn if the support team was not there. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"Ideal Platform for me and my team"
What do you like best about BuildOps?

the customer service was really helpful in running into the platform. the interface is user-friendly and workflows are great. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

The only problem we faced was investing time in training, it was a bit longer than we expected Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"Using the platform for about 8 months - really like their UI"
What do you like best about BuildOps?

UI is fairly easy to learn, and lots of help from their support team Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

not much to say here, using for a bit under a year and so far like this solution a lot Review collected by and hosted on G2.com.

MB
CFO
"I like the flexibility, friendliness, and how overall pleasant it is to work with BuildOps"
What do you like best about BuildOps?

I like the flexibility, friendliness, and how overall pleasant it is to work with BuildOps team. Functionality is great, yes there are plenty of other options for this type of platforms out there but BuildOps is our partner at this point. We didn't want a provider that would be a rigid giant corporation that wouldn't care about us. BuildOps ended up begin a great choice. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

Nothing to complain about, they have everything an HVAC or commercial construction needs. We've been using them for over a year and there is so much functionality and technology that BuildOps offers that it is more than enough for our company. Review collected by and hosted on G2.com.

HF
Scheduling and Dispatch Specialist
"Great Dispatch and Scheduling features"
What do you like best about BuildOps?

If you are in the HVAC business and have more than a dozen employees in the field - start looking at BuildOps. We have improved how we manage our jobs and increased our profitability by leveraging BuildOps know-how and reporting technology. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

The learning curve, the first couple of months can be painful if you are switching from another tool as we did. Hard to let go of doing things the good old way. We had to invest a bit of time into training before making a complete jump into BuildOps platform. Review collected by and hosted on G2.com.

Noman M.
NM
Country Portfolio Analyst, Property
Mid-Market (51-1000 emp.)
"Look at Buildops if you're serious about your business"
What do you like best about BuildOps?

More pros than cons that's for certain. Quoting alone has made my team way more effective. You can make adjustments, save them as templates, send them to customers, and check back to see who has accepted or who needs a call to follow up. We were spending SO MUCH time on quotes before and the new process saved the day. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

Get the team on consensus when you choose new software. We made it a requirement but I realize now that we didn't talk it through enough. Made training probably more difficult than it should have been. Review collected by and hosted on G2.com.

Brian D.
BD
Project Management and Data
Small-Business (50 or fewer emp.)
"Great project management and jobs tracking"
What do you like best about BuildOps?

I use this one on a daily basis for project management, job tracking, BI and data, and reporting Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

So far, I like everything about this software - very easy for me to take my construction project data and operations data, and move it to Tableau Review collected by and hosted on G2.com.

AF
Office Admin
"Very strong set of project management capabilities"
What do you like best about BuildOps?

They've improved project management capabilities - a pretty awesome set of features now. Like reporting, scheduling and dispatch features, quoting is pretty good too. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

Reporting is great, but it's more on the BI side and takes some time to learn. Review collected by and hosted on G2.com.

Matt H.
MH
Management
Mid-Market (51-1000 emp.)
"Great time tracking and service agreement management functionality"
What do you like best about BuildOps?

Project management and service agreement management are great Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

only good things to say about these guys, great platform, lot's of good industry focused functionality Review collected by and hosted on G2.com.

LL
Parts, Products, and Services Manager
"Great service and technology, and incredible team"
What do you like best about BuildOps?

We have become incredibly efficient while using BuildOps software. The people at BuildOps are super helpful. Thank you for all of your help BuildOps support team. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

We would like to see BuildOps deliver even more integrations. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

9 months

Average Discount

7%

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BuildOps Features
Calendar
Dispatch
Roles
Location
Employee Communication
Behavior Monitoring
Reports
Analytics
Invoicing
AI Text Summarization
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BuildOps