The G2 on BuildOps

BuildOps Media

Drag and drop dispatch board with automated scheduling. Gated workflows ensure your techs capture meaningful pull-through work.b. Stand out from the competition with digital invoicing and job reports.c. Improve first-time fix rates by reviewing all customer history before the job.

State-of-the-art reporting that can highlight and visualize any aspect of your business. Combined with project management, asset tracking, team and jobs management and much more.

BuildOps Demo - Construction Project Management

BuildOps’ construction project management dashboard displays the KPIs that are critical for success: - Projected profit and profit to date - Margins, over-billings, and under-billings - Budgeting, job costing, and utilization amounts - On-site weather conditions Forecast timelines accura...

Dispatching is Hard, We Make it Easier Keep your dispatchers happy by allowing them to create, edit, and view jobs without leaving the dispatch map. Your office team can see where your techs are in the field and their availability for the next job. When a customer calls with an emergency, b...

BuildOps Demo - Reporting Every Part of Your Operation

Every single field in the BuildOps platform can produce a report. Take quotes — measure these and more in a matter of seconds: - Number of quotes issued - Close rate - Sales reps closing the most business - Customers with the most quoted work - Customers with the highest acceptance rating ...

rocky m.

Concrete Structures and Architectural Planning

Mid-Market (51-1000 emp.)

7/19/2022

"Great platform, really like the asset tracking capabilities"

4/5

What do you like best about BuildOps?

Asset tracking, jobs creation, really all of the FSM type functionality is excellent Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

Would like to see more of the API integration with some of the specialty architecture tools I use Review collected by and hosted on G2.com.

David B.

CEO

6/20/2022

"Thank you for all of the help BuildOps team"

4/5

What do you like best about BuildOps?

I like how well the implementation have been done and all of the support we received from BuildOps team. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

there are a lot of pre-created reports in the platform - it would be easier if they are grouped into categories. Review collected by and hosted on G2.com.

Misha S.

Owner

6/14/2022

"Customer support and their training specialists did an amazing job"

4.5/5

What do you like best about BuildOps?

I really like the dispatch board, scheduling, and jobs management related features. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

It takes time to learn, and master. Otherwise great piece of technology for anyone in HVAC line of business. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

5/24/2022

"good features for any commercial hvac type business"

4.5/5

What do you like best about BuildOps?

Mobile features are awesome, our techs save a lot of time - way less paperwork at the end of the day Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

could use a bit more dashboards to start from, but than again - customer success can help you build more Review collected by and hosted on G2.com.

Mike M.

Manager

5/24/2022

"we are going to grow together with BuildOps platform"

4/5

What do you like best about BuildOps?

I like both the tech part of the BuildOps platform and their amazing customer support team Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

nothing to add here now - so far only good things to say Review collected by and hosted on G2.com.

Tamara H.

Office Manager

6/10/2022

"thank you for you great support and help"

3.5/5

What do you like best about BuildOps?

they have a great customer care, onboarding and training/support teams Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

new user here - not much to say, have been only using BuildOps for past couple months Review collected by and hosted on G2.com.

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

5/31/2019

"Sharkbyte CRM sets a high bar"

5/5

What do you like best about BuildOps?

The survey and estimating app is great! And, it can work offline as well, for trying to survey in boiler rooms, building interiors, etc. Attach photos to the survey, and let everyone see what you saw when getting an approval to propose. Review collected by and hosted on G2.com.

What do you dislike about BuildOps?

Nothing to dislike, they figured it out Review collected by and hosted on G2.com.

Recommendations to others considering BuildOps:

I have been testing and using Sharkbyte for a number of months now, and as an HVAC service industry consultant, I have to say that this is one spectacular CRM. Without a doubt, this CRM will dramatically reduce the time it takes to generate proposals. And, the reporting for management is equally impressive. These folks obviously understand the industry, and how to improve efficiency. Review collected by and hosted on G2.com.

What problems is BuildOps solving and how is that benefiting you?

It allows sales people to perform all the necessary tasks from cold calls through booking papers, all online and with no duplication of data. Particularly impressive is the survey/estimating app. This tool allows you to survey a facility for service, and estimates a maintenance agreement from that data instantly! Review collected by and hosted on G2.com.

4.3 out of 5 stars

BuildOps Reviews & Product Details

Value at a Glance

Time to Implement

BuildOps Integrations

BuildOps Media

Official Downloads

Have you used BuildOps before?

BuildOps Reviews (66)

BuildOps Reviews (66)

Review Summary

Pros & Cons

Filter Reviews

Questions about BuildOps? Ask real users or explore answers from the community

Pricing Insights

Time to Implement

Return on Investment

Average Discount

BuildOps Features

Top-Rated Alternatives

Categories on G2

Explore More