I like the flexibility Buildium has with all the different services it syndicates with like Tenant Turner, Monday (CRM), eLeasing! Buildium is also very user friendly, I am on the road for most of my work day and appreciate the ease and speed, I can obtain property, tenant, or applicant information! Review collected by and hosted on G2.com.
I dislike that if utilizing the 'Showings Coordinator via Tenant Turner' you need to turn off Buildium syndication to prevent double listings published. Review collected by and hosted on G2.com.
Video Reviews
User Friendly
226 out of 227 Total Reviews for Buildium
Overall Review Sentiment for Buildium
Log in to view review sentiment.
Buildium is easy to navagate and access for owner, tenants and employees.
The Support is helpful and respectful. I use Buildium every single day for 8 hours a day and I am very thankful for how easy it is to use. Buildium makes owners happy by having the rental owner statement avalible and easy to access, tenants love being able to pay and get renters insurance on their portal. It is easy to enter leases and list properties for rent. We have been using Buildium for many years and can not imagine trying to manage our properties without them!!! Review collected by and hosted on G2.com.
The main issue is Buildium is always updating. Most of the time it is wonderful but sometimes there is updates without notice and then we have to redue our process because of the update. Review collected by and hosted on G2.com.
I love that I can work in it all day- pull reports- communicate with the tenants, track payments, write and adds, the features are endless. It really is a one stop shop! Review collected by and hosted on G2.com.
When they go through updates sometimes they are extreme and you have to relearn how to use the system, Review collected by and hosted on G2.com.
I love most aspects of the accounting portion. I love the ePay option and have a high amount of tenants who use it, bills section, easy to reconcile and keep books in order. I like the screening available for prospective tenants. The ability to grow our portfolio and keep everything organized means everything! I like the task and work orders section but look forward to improvements there. Review collected by and hosted on G2.com.
There are some aspects that need to be improved and I try to add feature suggestions or sign up for one-on-one feedback sessions with Buildium. The task and work orders section gets a little daunting. I look forward to the day when they roll out upgrades like projects so you can track multiple tasks under one project. Often times with turnover, you can have 4-5 tasks associated with that one property. Some of the communication through tasks need improvement. We've sent our suggestions in. For the most part, Buildium is worth it even with the drawbacks we encounter. Review collected by and hosted on G2.com.
Theres not very many postives I can report about using Buildium after they caused us major losses. Review collected by and hosted on G2.com.
They told us we would have read only access for 60 days after ending our account which was not true so we lost all our data. They also turned off tenant turner before our subscription ended and never turned it back on so we had no way of listing for the last month of use on our account which we paid for and were not reimbursed. Anytime I needed support they were unable to help or did not respond. Review collected by and hosted on G2.com.
ease of use and organization, epay and tenant portal are very helpful for creating a big presence Review collected by and hosted on G2.com.
The phone application has limited features. More features from the website is desired. Review collected by and hosted on G2.com.
"It is very user-friendly and allows you to find things easily in an intuitive way. It has many features that help us optimize processes, reducing the need for other systems, such as tenant screening or managing workflows directly within Buildium." Review collected by and hosted on G2.com.
cannot navigate from units back to properties or owners from the same screen. Review collected by and hosted on G2.com.
As a leasing Manager it makes my job so much easier when transferring an applicant to a tenant status. Review collected by and hosted on G2.com.
Vacancy list needs to be updated manually, to make it more efficient after moving people in. Review collected by and hosted on G2.com.
First and foremost, Buildium has LIVE people that answer your questions and the service number is clearly listed on the website. This system is so easy to use and the "extras" are explained very well. Review collected by and hosted on G2.com.
I have not found any real downsides, other than there are some features that I would like to change or adjust. On the whole, this is a great system. Review collected by and hosted on G2.com.
The mobile app and ability for residents to make maintenance requests as well as payments are all great! Review collected by and hosted on G2.com.
That I can't update my individual properties with announcements Review collected by and hosted on G2.com.
