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Buildium Reviews & Product Details

Bri S.
BS
Leasing Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Buildium?

As a leasing Manager it makes my job so much easier when transferring an applicant to a tenant status. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Vacancy list needs to be updated manually, to make it more efficient after moving people in. Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

It is solving communications issues we had prior to using the software. We can communicate with all residents by sending mass emails regarding rent, and new notices and policies. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks, Bri! Making lives easier for our customers is one of our top goals and it's great to see Buildium has been doing that for you.

For updating vacancies, let us know how we can make that more efficient by going to the "Suggest a feature" option in your Help & Support menu.

Buildium Overview

What is Buildium?

Buildium is the platform trusted by property management pros to take control of every aspect of their business and drive more revenue per door. It’s all-in-one software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. You’ll be able to find new revenue streams from resident services, count on award-winning support, and tap into an ecosystem of proven integrations with Buildium Marketplace. No matter the portfolio, Buildium is purpose-built for your job. With packages starting at just $58 a month, and zero hidden fees, it’s no wonder Buildium is ranked by Forbes to be the “Best Real Estate Accounting Software for Property Managers.” Jump in today with a free 14-day trial loaded with real-world scenarios (no credit card needed) and get ready to build your Buildium.

Buildium Details
Product Website
Languages Supported
English
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Product Description

Property accounting, online and fee payments, and maintenance requests. Property Management Software.

How do you position yourself against your competitors?

Buildium is built to support property managers' needs. Whether you're working in an office, on-the-go, or looking to streamline financials, we've got you covered with one platform for all of your property management and community association management needs. And with the largest network of property management services available online, Buildium can connect you with targeted leads to expand your portfolio & help you compete, and grow. And with dedicated portals for property owners, homeowners, residents and board members, Buildium lets you communicate clearly and conveniently, while removing a lot of the inefficiencies that can come from managing so many stakeholders.


Seller Details
Seller
Buildium
Company Website
Year Founded
2004
HQ Location
Boston, MA
Twitter
@Buildium
4,725 Twitter followers
LinkedIn® Page
www.linkedin.com
283 employees on LinkedIn®
Description

Buildium is the only property management solution that helps real estate professionals win new business from property owners and community associations seeking services. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use. Buildium services customers in more than 50 countries, totaling over
million residential units under management.


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Recent Buildium Reviews

Neato H.
NH
Neato H.Small-Business (50 or fewer emp.)
4.0 out of 5
"Buildium Software Review for small landlords"
ease of use and organization, epay and tenant portal are very helpful for creating a big presence
Jase T.
JT
Jase T.Small-Business (50 or fewer emp.)
5.0 out of 5
"Buildium is very useful and has helped my process as a Leasing Assistant tremendously!"
I like the flexibility Buildium has with all the different services it syndicates with like Tenant Turner, Monday (CRM), eLeasing! Buildium is also...
MK
Mary K.Small-Business (50 or fewer emp.)
5.0 out of 5
"A full company back end system that is easy to use"
I love that I can work in it all day- pull reports- communicate with the tenants, track payments, write and adds, the features are endless. It real...
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Buildium Media

Buildium Demo - Customizable Dashboard
Get a quick snapshot of the parts of your business that matter most to you
Buildium Demo - Online Leasing
Manage the entire leasing cycle online. Market your listings, capture applications, screen prospective tenants and collect signatures online.
Buildium Demo - Integrated Property Accounting
Automate your bookkeeping, collections, and payments so you can spend time on new ways to expand your business.
Buildium Demo - Resident Center & Owner Portal
Top-rated dedicated mobile and online experiences for your residents, owners, and board members.
Buildium Demo - Associations
Manage community association financials, violations and homeowner communications all from one place.
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Video Reviews

226 out of 227 Total Reviews for Buildium

4.4 out of 5
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226 out of 227 Total Reviews for Buildium
4.4 out of 5
226 out of 227 Total Reviews for Buildium
4.4 out of 5

Buildium Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BuildiumQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Ellen M.
EM
Agent Relations Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Buildium?

Buildium is easy to navagate and access for owner, tenants and employees.

The Support is helpful and respectful. I use Buildium every single day for 8 hours a day and I am very thankful for how easy it is to use. Buildium makes owners happy by having the rental owner statement avalible and easy to access, tenants love being able to pay and get renters insurance on their portal. It is easy to enter leases and list properties for rent. We have been using Buildium for many years and can not imagine trying to manage our properties without them!!! Review collected by and hosted on G2.com.

What do you dislike about Buildium?

The main issue is Buildium is always updating. Most of the time it is wonderful but sometimes there is updates without notice and then we have to redue our process because of the update. Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

The tenant portal and the tenant's ability to pay EFT on the portal is key! Listing and sindacation is also super helpful! Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for your thoughtful review, Ellen! We have a monthly newsletter as well as in-app messaging wen new releases come out. Both contain links to support articles that help understand how to use the features. Hope that helps!

Jase T.
JT
Leasing Assistant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Buildium?

I like the flexibility Buildium has with all the different services it syndicates with like Tenant Turner, Monday (CRM), eLeasing! Buildium is also very user friendly, I am on the road for most of my work day and appreciate the ease and speed, I can obtain property, tenant, or applicant information! Review collected by and hosted on G2.com.

What do you dislike about Buildium?

I dislike that if utilizing the 'Showings Coordinator via Tenant Turner' you need to turn off Buildium syndication to prevent double listings published. Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

Buildium helps to keep things consolidated. For example, with the addition of multiple communication options via text or email, it helps to minimize miscommunications. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for your review, Jase! It's exciting to hear you're finding Buildium useful on the go.

Deeksha P.
DP
Financial Controller
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Buildium?

How easy it is to navigate across properties and see their individual financial statements Review collected by and hosted on G2.com.

What do you dislike about Buildium?

Accrual accounting is not upto the mark. Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

Traditional accounting systems do not serve to real estate businesses and it is very difficult to see property level financial KPIs. Plus we do not get non fianncial data in other accounting softwares like lesee's name, security deposit, unit number etc. So Buildium is a good mix of non finance and finance software. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks, Deeksha! While the default accounting method in Buildium is Cash basis, you can change the setting to Accrual by going to your Application Setting page and selecting "Accrual." You're also able to set up trust accounting warnings, fiscal year end date and more from this page. Hope that helps!

MK
On site Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Buildium?

I love that I can work in it all day- pull reports- communicate with the tenants, track payments, write and adds, the features are endless. It really is a one stop shop! Review collected by and hosted on G2.com.

What do you dislike about Buildium?

When they go through updates sometimes they are extreme and you have to relearn how to use the system, Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

Keeping track of everything and notifiying me of upcoming items and work to be done. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for your review, Mary! We strive to be that one-stop shop for you, and it looks like we're succeeding!

Keep an eye out for our monthly newsletter that highlights the new releases each month and links to helpful resources to help adopt any new functionality.

Valerie P.
VP
Office Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Buildium?

I love most aspects of the accounting portion. I love the ePay option and have a high amount of tenants who use it, bills section, easy to reconcile and keep books in order. I like the screening available for prospective tenants. The ability to grow our portfolio and keep everything organized means everything! I like the task and work orders section but look forward to improvements there. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

There are some aspects that need to be improved and I try to add feature suggestions or sign up for one-on-one feedback sessions with Buildium. The task and work orders section gets a little daunting. I look forward to the day when they roll out upgrades like projects so you can track multiple tasks under one project. Often times with turnover, you can have 4-5 tasks associated with that one property. Some of the communication through tasks need improvement. We've sent our suggestions in. For the most part, Buildium is worth it even with the drawbacks we encounter. Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

We are a small PM firm. We went from just 10 properties to over 100 and having this software really helps keep things organized, easy to find, good record keeping, etc. I live in Buildium everyday and don't know what I would do without it. Review collected by and hosted on G2.com.

Alyssa B.
AB
Real Estate Investor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Buildium?

Theres not very many postives I can report about using Buildium after they caused us major losses. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

They told us we would have read only access for 60 days after ending our account which was not true so we lost all our data. They also turned off tenant turner before our subscription ended and never turned it back on so we had no way of listing for the last month of use on our account which we paid for and were not reimbursed. Anytime I needed support they were unable to help or did not respond. Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

Any helpfulness Buildium provided was lost when all our data was lost and now need to start over. Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thank you for your review, Alyssa. To clarify our data retention policy, while data may be retained up to 60 days after deactivation we do not guarantee it. Per our Terms of Use, data may be deleted upon expiration or termination of services so we recommend exporting your data prior to your account's deactivation.

Neato H.
NH
property manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Buildium?

ease of use and organization, epay and tenant portal are very helpful for creating a big presence Review collected by and hosted on G2.com.

What do you dislike about Buildium?

The phone application has limited features. More features from the website is desired. Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

collecting rental payments and providing tenant statements Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for taking the time to write, Neato! We're glad to see you're seeing great benefits with ePay and Resident Center.

Let us know what features you'd like to see on the mobile app by going to the "Suggest a Feature" page in your Help & Support menu.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Buildium?

"It is very user-friendly and allows you to find things easily in an intuitive way. It has many features that help us optimize processes, reducing the need for other systems, such as tenant screening or managing workflows directly within Buildium." Review collected by and hosted on G2.com.

What do you dislike about Buildium?

cannot navigate from units back to properties or owners from the same screen. Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

it's making it easy to hgave all teh info concentrated in one place, easy to find and keep record on everything . Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

We love you're loving it! Let us know how we can improve navigating from property to unit and back again by going to the "Suggest a Feature" item in your Help & Support menu.

LM
Property Admin
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Buildium?

First and foremost, Buildium has LIVE people that answer your questions and the service number is clearly listed on the website. This system is so easy to use and the "extras" are explained very well. Review collected by and hosted on G2.com.

What do you dislike about Buildium?

I have not found any real downsides, other than there are some features that I would like to change or adjust. On the whole, this is a great system. Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

It is the ease of use for me. Appfolio was terrible. You could't find the information that you needed easily and there was NO live person to call to get the help and support that you need. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Buildium?

The mobile app and ability for residents to make maintenance requests as well as payments are all great! Review collected by and hosted on G2.com.

What do you dislike about Buildium?

That I can't update my individual properties with announcements Review collected by and hosted on G2.com.

What problems is Buildium solving and how is that benefiting you?

Keeping track of leases and allowing residents to do so much of their application online. Really speeds the process up! Review collected by and hosted on G2.com.

Response from Charlie Walsh of Buildium

Thanks for your review! We love hearing about how Buildium makes tasks easier.

For the Announcements feature, you can select specific properties to send an announcement to. Feel free to check out our support article "The Announcements Feature in Buildium" in our support library, which you can access through your Help & Support menu.

See how Buildium improved