BugHerd Reviews & Product Details

BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. It's a simple tool for clients to use without requiring them to create accounts or log in. BugHerd website feedback & bug reporting tool is ideal for teams that build websites, including: - Agencies - Web Developers - Web Designers - Project Managers - QA/UA Testers - Marketing Professionals - Content Creators One of the key differences between BugHerd and other platforms is that users pin their comments directly on live webpages. This makes it easy to show exactly where feedback or issues are. This is a huge benefit when collecting feedback from multiple clients or stakeholders as they can see the feedback that's already been given and avoid duplication. All feedback automatically comes with a screenshot and technical details such as browser, URL, operating system, etc; and each comment is transformed into a trackable task on an inbuilt Kanban board, enabling teams to prioritize and resolve issues efficiently. BugHerd also has deep two-way integrations with all project management tools such as ClickUp, monday.com, Asana, Trello, Jira, and more; as well as supporting integrations with collaboration tools like Slack & Microsoft Teams, and developer tools like GitHub. BugHerd also has a fully featured API and Webhook support enabling custom integrations with any application. This allows teams to manage their workflow without disruption, ensuring that feedback is incorporated into existing processes. By centralizing feedback and task management, BugHerd not only improves team efficiency but also contributes to higher client satisfaction, as clients see their suggestions implemented in a timely manner. Effortless feedback. Happier clients. Better websites. Get started in minutes, with a free trial today or book a 1:1 demo. https://bugherd.com

Product Website

Seller

BugHerd

Discussions

BugHerd Community

Languages Supported

English

Overview by

Merrin Hughes

Pricing

Pricing provided by BugHerd.

Standard

$50.00

Per Month

View More Pricing Information

BugHerd Media

BugHerd Demo - With BugHerd, clients simply point, click and comment

BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

BugHerd Demo - BugHerd grabs a screenshot and saves technical details

With every piece of feedback, BugHerd automatically grabs a screenshot and saves technical details. No more chasing down browser versions, screen resolutions, and device details. Every client comment comes with all the information you need, captured automatically.

Every comment becomes a trackable task on a Kanban board, so your team can prioritize and resolve feedback easier than ever. Already using a project management tool? Send tasks there with one click.

BugHerd Demo - There's a better way to collect website feedback

With BugHerd, clients point, click, and comment directly on a web page—no more guessing where feedback applies as all feedback is in context. - Feedback is pinned to the exact page element - Screenshots and technical details captured automatically - Every comment becomes a trackable task Ma...

BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

Get started in minutes, with a free trial.

How Pixelstorm uses BugHerd to meet website project deadlines & improve customer satisfaction

How Pixelstorm uses BugHerd to keep clients happy during website development projects.

BugHerd will transform the way you get website feedback from your clients and they will love it!

How BugHerd helps digital agency, Pixelstorm, secure repeat business.

G2 reviews are authentic and verified.

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Welton b.

Implementations specialist II

Mid-Market (51-1000 emp.)

5/15/2024

"Reduces paperwork and is great collaboration tool for people reviewing your work and designs"

5/5

What do you like best about BugHerd?

What I like most about bug her is the ability to collaborate with clients and have all of that documentation and one place for them to see as it goes through our workflow process Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

Don't have too many complaints as it so noncompany and they're always coming up with new and exciting things Review collected by and hosted on G2.com.

Response from Merrin Hughes of BugHerd

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Thanks for taking the time to leave us such a great review Welton. Really appreciate hearing how BugHerd helps eliminate multiple feedback sources to save you time when making edits.

Cheers,

Merrin

Verified User in Luxury Goods & Jewelry

Small-Business (50 or fewer emp.)

10/24/2025

"Effortless Client Collaboration, Needs Better Integration"

4/5

What do you like best about BugHerd?

The ability to have the client send work and feedback without interruptions. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

I think it would be best if it integrated with other project management software Review collected by and hosted on G2.com.

Kristy N.

Owner

Small-Business (50 or fewer emp.)

5/21/2025

"Wonderful Program"

5/5

What do you like best about BugHerd?

I love how easy and efficient BugHerd is to use. I literally task my items I need completed, I then receive an email it's been done and that's it. I couldnt ask for a better system. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

There is nothing that I dislike about this system. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Hi Kristy

Thanks for taking the time to write us a review - we really appreciate it! It's great to hear about how easy and efficient you find BugHerd. That's what we strive for and our web dev team works hard to continue making it even easier.

Regards

Marina.

Verified User in E-Learning

Enterprise (> 1000 emp.)

5/12/2023

"Very useful and timesaving tool for design/development teams with internal and external reviewers."

5/5

What do you like best about BugHerd?

Super easy to use. Intuitive for users with different skill sets. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

I truly can't think of a single thing that I dislike about this product! We have had great success in using it. Review collected by and hosted on G2.com.

What problems is BugHerd solving and how is that benefiting you?

BugHerd has saved us time and frustration and greatly reduced miscommunication about bugs/feedback on our projects. It also serves as a wonderful repository of valuable information for future updates. It truly has been a game-changer for us. Because it is so easy to offer feedback, we are creating much stronger projects that reflect everyone's input and observations. Review collected by and hosted on G2.com.

Response from Merrin Hughes of BugHerd

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Thanks so much for taking the time to write such a stellar review of BugHerd. Love hearing that it's helping create stronger projects. That's amazing!

Cheers,

Merrin

Cole N.

Digital Accounts Onboarding Specialist

Mid-Market (51-1000 emp.)

12/11/2024

"Bugherd makes it easy"

5/5

What do you like best about BugHerd?

Bugherd makes it easy to input a large volume of website edits, and as a project manager, it bridges the gap between client requests and development speak. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

There are several issues with screenshots not being taken when quickly adding mass edits, and often times the pin dropped goes to the wrong place when the task is submitted. Additionally, the extension sometimes breaks down, so you have to uninstall and reinstall the program, which is a pain. The tool is fantastic, but some maintenance and bug fixes must occur as we roll out Bugherd to our whole company. Also, please let bugherd integrate with Brave, not just chrome. Review collected by and hosted on G2.com.

Response from Merrin Hughes of BugHerd

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Hey Cole,

Thanks for taking the time to write us a review, really appreciate it! Makes me really happy to hear we bridge the gap between client requests and developer speak.

Thanks for adding your request for BugHerd to work better on Brave and thank you too for your patience with the recent technical issues - definitely a priority for us to ensure BugHerd works as seamlessly as possible for everyone.

Cheers,

Merrin

Robert A.

Director

Small-Business (50 or fewer emp.)

12/11/2024

"Essential tool for any web company"

5/5

What do you like best about BugHerd?

Bugherd is an essential part of our development process, it streamlines ticketing by removing any questions our developers have by providing clear image drived feedback. It massively speeds up our team. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

The tool is great for identifying where the bugs are, but you still do need to clarify to your team what a good quality comment is when using it. For example, typing - "Fix this" isnt terribly helpful and comment. A Good description of the issue is still required for the most part. Review collected by and hosted on G2.com.

Response from Merrin Hughes of BugHerd

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Hi Robert,

Really appreciate you taking the time to write us a review about how BugHerd streamlines your ticketing and speeds up the team.

Cheers,

Merrin

Caroline C.

Sr. Software Architet

Mid-Market (51-1000 emp.)

5/22/2025

"Game changer for organizing feedback"

5/5

What do you like best about BugHerd?

If you are still using email chains and screenshots to gather client or stakeholder feedback - STOP! You want bugherd.

Eliminates guesswork on what "this is broken" or "feels funky" means - as a developer I can't tell you how invaluable it is to see precisely what a user saw and what device/resolution they saw it ON. Clean workflow and commenting adds so much. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

Not a thing. It is great out of the box! Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Hi Caroline - thanks so much for your positive feedback and we're so pleased that BugHerd is able to help you and your clients. Our Product and Dev teams are constantly working in the background so the platform will just get better and better.

Thanks again!

Regards

Marina.

Verified User in Design

Small-Business (50 or fewer emp.)

12/11/2024

"The Ultimate QA Solution for Streamlined Workflows"

5/5

What do you like best about BugHerd?

BugHerd has completely transformed our QA process! Its built-in automations are a lifesaver, capturing errors, screenshots, and the exact locations of issues effortlessly. This has significantly reduced the back-and-forth communication, allowing our team to focus on solving problems rather than hunting them down.

What sets BugHerd apart is its seamless integrations with platforms like Monday.com. Connecting systems is now a breeze, and it keeps everyone aligned and on top of tasks. Whether you're managing a small project or a large-scale application, BugHerd simplifies and streamlines the process like no other tool we've used.

If you're looking to enhance your QA efficiency, collaboration, and overall workflow, BugHerd is a must-have. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

There are a few additional features I’d love to see, like the ability to keep a project open but prevent new items from being added. That said, the BugHerd team is always incredibly responsive when we share feature requests, which is reassuring and shows their commitment to improvement. Review collected by and hosted on G2.com.

What problems is BugHerd solving and how is that benefiting you?

BugHerd is solving the challenge of team alignment and creating a single source of truth for our QA process. By automating the capture of errors, screenshots, and precise issue locations, it ensures that everyone on the team is on the same page with clear, actionable insights. Its seamless integrations with tools like Monday.com further enhance collaboration by connecting our systems, centralizing information, and keeping tasks organized. This has helped us maintain clarity, reduce miscommunication, and work more efficiently toward resolving issues as a cohesive team. Review collected by and hosted on G2.com.

Response from Merrin Hughes of BugHerd

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Oh, thank you for sharing that BugHerd has completely transformed your QA process and is also seamlessly integrating with Monday.com.

We love hearing how we can make BugHerd even better, and the good news is that being able to stop additional feedback is definitely something we're planning to add.

Cheers,

Merrin

Nic W.

Principal

Small-Business (50 or fewer emp.)

12/11/2024

"Exceptional application"

5/5

What do you like best about BugHerd?

BugHerd is a superlative application that helps our agency team collaborate in real time, incorporate client feedback (and inevitable requests to extend scope), and reduce time-to-delivery of high caliber work. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

It would be somewhat useful to have a mobile interface, but not a priority. Review collected by and hosted on G2.com.

What problems is BugHerd solving and how is that benefiting you?

Collaborating with clear visuals is excellent. e.g.: our US-based team has four native languages, and BugHerd reduces confusion in vernacular thanks to the visual capture feature. Task assignment and production roadmap gives a real-time POV to help PM's keep projects on track.

In short: we deliver great work, on or ahead of schedule and on budget due in no small part to BugHerd Review collected by and hosted on G2.com.

Response from Merrin Hughes of BugHerd

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Hi Nic,

Thank you so much for taking the time to share that BugHerd helps you deliver great work, ahead of schedule and on budget. Love hearing this!

Really appreciate it, and glad to hear you're loving BugHerd (maybe even more so with a mobile interface!)

Thanks,

Merrin

Verified User in Veterinary

Small-Business (50 or fewer emp.)

5/21/2025

"Easy to use"

5/5

What do you like best about BugHerd?

It's Easy to use and a game changer for

website quality assurance. It helps keep track of everything while being super organized. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

Mobile version is not great and we just don't use it at all. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Thanks for taking the time to write us a review - much appreciated! It's great to hear that BugHerd is helping you with your website QA process. It definitely speeds things up and makes it so easy for everyone.

The BugHerd dev team will be working at improving its mobile version and we'll let you know once that's ready.

Regards

Marina.

Questions about BugHerd? Ask real users or explore answers from the community

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Guest User

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Last activity about 3 years ago

What are website Bugs?

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Verified User

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Last activity almost 4 years ago

How long until the JIRA integration that will replace Zapier?

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Pricing Options

Pricing provided by BugHerd.

Standard

$50.00

Per Month

Studio

$80.00

Per Month

Premium

$150.00

Per Month

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Click on the link to sign up for your BugHerd 14 day trial. Get 20% off the purchase price of your choice of BugHerd plan when upgrading to a paid plan.

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