BugHerd Reviews & Product Details

Bugherd is a game-changer for collaborative course development at GIBS. It cuts down time, eliminates endless screenshots and email threads, and gets everyone — from faculty (SMEs) to our learning design and LTI teams — working together in real time to improve course quality faster.

It has completely transformed how we manage quality assurance during course builds. It’s intuitive, saves hours of admin, and enables efficient, transparent collaboration across live courses. The integration with Blackboard Ultra is seamless — a huge plus for our workflow. And best of all, the customer support is phenomenal: always responsive, proactive, and ready to go the extra mile to help us find workable solutions. Review collected by and hosted on G2.com.

Some users face a slightly steeper learning curve when first getting set up, especially where a specific browser and extension setup is required. This can delay onboarding for less tech-savvy contributors.

We’ve also found that Bugherd doesn’t handle SCORM-based content very well, particularly Articulate Rise, which we use frequently for interactive learning modules. Comments and pins don’t always stick to embedded SCORM components, which makes reviewing these elements less efficient than native web pages.

Additionally, while integration with Blackboard Ultra is now smooth, we initially had to troubleshoot workarounds for embedding in Blackboard Learn. Lastly, as a super admin, I’d really value enhanced reporting tools to track who’s created projects, added comments, and resolved bugs — essential insights for weekly reviews and strategic planning. Review collected by and hosted on G2.com.

It allows us to easily stay organised as a team and also allows clients to give us feedback/request changes in a way that gives us most of the information we need to tackle the task. Review collected by and hosted on G2.com.

It's quite pricey and sometimes a little buggy. Review collected by and hosted on G2.com.

It is an all-in-one bug reporting tool designed for developers, clients, and website users. And unlike other feedback tool, it actualy load faster on the website frontend. Review collected by and hosted on G2.com.

It doesn't offer a way to capture a screenshot of the specific component highlighted when creating notes. Additionally, it would be helpful if it included the console log as well. Review collected by and hosted on G2.com.

As a designer, BugHerd has been incredibly helpful in ensuring design accuracy during development. After I complete the screen designs, I often notice inconsistencies when reviewing the developed website. BugHerd allows me to log these issues directly on the live site easily. It's a visual, intuitive tool that makes bug tracking simple, especially for non-technical team members. Without it, communicating bugs to the development team would be much more difficult and time-consuming. Review collected by and hosted on G2.com.

While BugHerd is extremely useful, sometimes the interface can feel slightly laggy when dealing with a high volume of tasks or comments. Additionally, integrating it into complex workflows can require a bit of setup time. However, these are minor drawbacks compared to the value it provides. Review collected by and hosted on G2.com.

BugHerd is a go-to tool for reviewing websites and landing pages. It makes it easy to pin feedback directly on the page and assign it to the right team members—no messy email threads or screenshots. It’s also great for collaborating with clients, who can leave comments without needing any technical know-how. It’s made our QA and revision process much more efficient. Review collected by and hosted on G2.com.

The only minor drawback is that adding team members can feel a bit clunky, and it sometimes takes a bit of explaining to get clients comfortable using the tool. That said, once they’re in, it’s easy to use—and the benefits far outweigh the small learning curve. Review collected by and hosted on G2.com.

Love the ease in which our clients can give feedback on our websites and request revisions. Review collected by and hosted on G2.com.

Sometimes our clients aren't sure how to use it or install it but this is rare and usually occurs with clients that have difficulty with computer based tasks anyway. Review collected by and hosted on G2.com.

I love how BudHerd allows me to log my bugs in real time, but it allows the developer to fix at their own pace.

It's way better than emailing back and forth with screenshots.

It's way better than using a spreadsheet.

It just makes sense, and it was easy to learn. Review collected by and hosted on G2.com.

I wish I could more easily tell which tasks were complete, or see them organized in some way.

I would also love the bug log to be able to minimize so that if I'm copying and pasting text from the page, I don't have to close it out and start over. Review collected by and hosted on G2.com.

I have tested several similar services and found all of them lacking in critical ways. BugHerd works incredibly well for our small team of developers and content managers. We deploy the software on all of our WordPress sites and it allows our clients to quickly supply feedback and submit change requests.

I reached out to support to help resolve some layout issues in various WordPress themes and builders and they have been very responsive. Review collected by and hosted on G2.com.

There is a bit of a learning curve and some improvements that could make the modal that overlays the site a bit easier to use. Review collected by and hosted on G2.com.

Easy install and quick to implement. As a marketer within an organization, I appreciated this ease. Review collected by and hosted on G2.com.

I've run into a tiny issue with logging a bug within a nav dropdown, but this can still be done by recording a screenshare within the extension. Review collected by and hosted on G2.com.

I love that I can refer to the exact point on the website the feedback applies to. Review collected by and hosted on G2.com.

I would like the pins placed on the webpage to be moveable. Review collected by and hosted on G2.com.