Buffer Reviews (1,039)

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Reviews

Buffer Reviews (1,039)

View 5 Video Reviews
4.3
1,039 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Buffer for its ease of use and intuitive scheduling capabilities, making it a reliable tool for managing multiple social media accounts. The platform's ability to streamline posting and provide a clear content calendar helps users save time and stay organized. However, some users note that its analytics features could be more comprehensive.

Pros & Cons

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Simon R.
SR
Simon R.
Director
Small-Business (50 or fewer emp.)
"Buffer provide a great service, but I did find better"
4/5
What do you like best about Buffer?

Easy social media management, that we could across our team for multiple clients. Good insights and analysis. And nice little touches, like it automatically pulling in pictures from any pages you were linking to - so you didn't have upload them. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

In the end we switched to Loomly. There wasn't anything specific we disliked about Buffer we just found that, at the time, Loomly offered better value for money for us to do both scheduling and analytics and also was just a little more user friendly.

We have tried a number of services like this - including Hootsuite - and Buffer would have been our choice, had we not preferred the cost and interface of Loomly. Review collected by and hosted on G2.com.

Wilson V.
WV
Wilson V.
Founder
Small-Business (50 or fewer emp.)
"Buffer is simply interesting! It make work outstanding ensures best one is posted at its best 👌"
4.5/5
What do you like best about Buffer?

Buffer builds an engaged audience. it knows what to post where! It helps business or brand to grow by sharing content on their rightful channels and with the suggested hashtags #️⃣ Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Buffer needs explicit concentration in order to work better. I rate it highly though 👌 Review collected by and hosted on G2.com.

FM
Felicity M.
Quality and risk management officer.
Mid-Market (51-1000 emp.)
"Buffer is my go-to social media management platform."
5/5
What do you like best about Buffer?

We have consistently used buffer for our social media management for the last 2years. Scheduling of post has been easier across our different social media accounts. I like the analytics offered by this application which are very helpful and aslo to see how each post is performing. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Due to the security measures in Instagram platform. It's has been hard adding it to this application. Review collected by and hosted on G2.com.

AG
Archie G.
Information Security specialist
Mid-Market (51-1000 emp.)
"Best tool for all your social media accounts management."
5/5
What do you like best about Buffer?

Buffer is an important tool for the management of all your social media accounts. Easy to pre-schedule posts in advance across all your social media platforms. It's aslo easy to track engagement and analytics of your posts. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Buffer is very useful application when it comes to social media management. It's easy to use and very user friendly. Since Implementation it's have been running very smoothly. Review collected by and hosted on G2.com.

Raven B.
RB
Raven B.
Communications Coordinator
Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Timesaver, great support in communication with a 10-20 people team from different locations."
5/5
What do you like best about Buffer?

I love the authorizing a post feature. gives an easier way to get things approved or denied when in different locations. Buffer makes it easier posting to multiple platforms at the same time. If one post needs to hit multiple platforms Buffer is the software for that. Buffer gives our team to connect better giving each other feedback on things that need to be updated. We used to have to call or email our opinion about something then wait for the person to make the corrections an email us. Now we can suggest, get notified of the new update and review it. Buffer makes it easy figuring out posting for a campaign and having all the posts in one location if someone else is working on another piece of the campaign. There Help Center is amazing, they have a variety of videos and resources to help in what you may need support in. The benefits that I have realized is the campaigns, that if there are multiple different pieces to acampaign and a lot people are responsible for a piece it makes it easier to add a post in the campaign schedule to see how it flows. If it doesn't work than we can rework it and make it flow much better to have more meaning behind it. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I honestly don't have many complaints. The only thing that I think they are working on but I still have some issues with is failed post. If your someone that needs a straightforward interface this may be a little confusing at first to learn but they do have great help center that will help improve your knowledge. It works for the things that my organization needs and we are gratedul for that. The only thing that may need to improve is support sometimes I would love a quick little chat box that can point me in the right direction if I can't easily find the answer to my question in there help center. Review collected by and hosted on G2.com.

Heena T.
HT
Heena T.
Assistant Marketing Manager
Mid-Market (51-1000 emp.)
"One-stop solution to manage your content placement across social platform"
4/5
What do you like best about Buffer?

Ease of creating a draft for the entire week and scheduling it. This helps to keep the content plan right on track without missing on any deadline and constant tracking Review collected by and hosted on G2.com.

What do you dislike about Buffer?

LinkedIn channel integration usually gives out bug or fail to meet the results Review collected by and hosted on G2.com.

apurvash k.
AK
apurvash k.
Account Sales Representative
Mid-Market (51-1000 emp.)
"BEST SOCIAL MEDIA SCHEDULER"
5/5
What do you like best about Buffer?

I use buffer for my social media accounts to schedule posts throughout the day. I also encourage co-workers to use the buffer to share content throughout the day. so the content they want to share is not pushed out simultaneously.

I am using it to schedule tweets at the beginning of the day. It saves a lot of time because we need about 15 minutes in the morning for scheduling, and we do not have to touch it again until the next day. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

There is nothing much to dislike i am using this and it is working as expected, scheduling tweets and all the social handles simultaneously.The technical support is great Review collected by and hosted on G2.com.

RM
Raya M.
Software Engineer
Mid-Market (51-1000 emp.)
"Buffer is a perfect tool for social media managers ."
5/5
What do you like best about Buffer?

Buffer ha been an amazing tool in getting our content out there. It enables us to connect to different platforms,create and schedule posts at one central place. I like also the overall analytics of each social media profile provided by this application. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

We are completely satisfied by the performance of this application so far. We have no dislike at the moment. Review collected by and hosted on G2.com.

KB
Koen B.
Software Engineer
Mid-Market (51-1000 emp.)
"Best for post scheduling and social media monitoring."
5/5
What do you like best about Buffer?

Buffer is an extremely user friendly application. We use it often to schedule posts across our social media platforms. What I like most is the remainder of post which have not been successful sent. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

It's very reliable tool for social media management. We rarely encountere downtime. It's just a perfect product. Review collected by and hosted on G2.com.

Nathan I.
NI
Nathan I.
Principal
Small-Business (50 or fewer emp.)
"Buffer is my go-to solution for automated social media publications"
5/5
What do you like best about Buffer?

I love Buffer's suite of automated social media publication tools, specifically, I've integrated Buffer with my and my customers' WordPress websites and then Buffer recognizes when a new post, page, or product is published on the website and automatically pushes the associated Title, Featured Image and Excerpt to my and my company's LinkedIn, Facebook, Twitter, Pinterest, and Instagram accounts at times recommended by Buffer as peak viewing times for each platform respectively. Buffer handles all of the social media post formatting, images included, as well as the shortened backlinking URLs. Buffer alerts me via email if a social media post failed to publish and enables a quick resolution of any issues and re-queing of the post. Additionally, I have the capability of resorting the posts thereby enabling unique content to be published between my corporate and personal social media accounts within a particular platform. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Buffer handles all of the traditional social media platforms, LinkedIn, Facebook, Twitter, Instagram, and Pinterest. However, it does not yet handle the newly emerged social media platforms such as Parler, Gettr, MeWe, etceter. As I have potential customers / audience on those platforms, I need their APIs to be extended to be more inclusive of these new social media platforms. Review collected by and hosted on G2.com.