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Buffer Reviews & Product Details - Page 7

Buffer Overview

What is Buffer?

Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. Buffer is a team of real people, aligned with common values. Being a Buffer customer should feel like you have a whole team of people cheering for you. We want to see you succeed on social!

Buffer Details
Discussions
Buffer Community
Languages Supported
English
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Product Description

Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share posts for you through the day.

How do you position yourself against your competitors?

Buffer places a premium on customer support, user experience, education resources, and clarity. We want to see you succeed on social media, as easily and completely as you can.

The suite of Buffer tools puts a premium on publishing and analytics.


Seller Details
Seller
Buffer
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@buffer
945,458 Twitter followers
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

The most flexible social media toolkit from the most flexible company. ✨Create, schedule, publish, and analyze your posts in one place.


Mike E.
ME
Overview Provided by:

Recent Buffer Reviews

StartupStage S.
SS
StartupStage S.Small-Business (50 or fewer emp.)
3.5 out of 5
"Great software solution for managing Social media!"
Simplcity of sending and adjusting tone and hastags by platform. However I did notice a a 20% decrease when I start using the feature. I am unsure ...
Anne O.
AO
Anne O.Small-Business (50 or fewer emp.)
4.5 out of 5
"Buffer manages your social media pipeline"
I love that I can customize the posts for each different platform I plan to post on. It really helps cater the message to the audience that uses di...
Cori F.
CF
Cori F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great for building a social media presence"
You can connect most of your social media platforms and create a schedule. It allows you to cusomize the posts so while they may be similar, you're...
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Buffer Media

Buffer Demo - Social media planning and publishing
Plan your social schedule ahead of time with a calendar view or queue view.
Buffer Demo - Reply to comments
Engage with your Instagram and Facebook audiences.
Buffer Demo - Create your own Start Page
Build a link in bio page in minutes.
Buffer Demo - Easy to understand analytics
Get insights and answers to help you optimize your content.
Answer a few questions to help the Buffer community
Have you used Buffer before?
Yes

Video Reviews

1,008 Buffer Reviews

4.3 out of 5
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1,008 Buffer Reviews
4.3 out of 5
1,008 Buffer Reviews
4.3 out of 5

Buffer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BufferQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Wilson V.
WV
Founder
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Buffer?

Buffer builds an engaged audience. it knows what to post where! It helps business or brand to grow by sharing content on their rightful channels and with the suggested hashtags #️⃣ Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Buffer needs explicit concentration in order to work better. I rate it highly though 👌 Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Buffer solves time wastage as it it is highly reliable when it comes to scheduling posts. It solves time wastage across social media platforms by even building more trust! Review collected by and hosted on G2.com.

FM
Quality and risk management officer.
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

We have consistently used buffer for our social media management for the last 2years. Scheduling of post has been easier across our different social media accounts. I like the analytics offered by this application which are very helpful and aslo to see how each post is performing. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Due to the security measures in Instagram platform. It's has been hard adding it to this application. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Buffer offer the best services in social media management. Very user friendly and easy for users to schedule post. It's has more features than most of the products in the market and aslo their pricing is fair. Review collected by and hosted on G2.com.

AG
Information Security specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

Buffer is an important tool for the management of all your social media accounts. Easy to pre-schedule posts in advance across all your social media platforms. It's aslo easy to track engagement and analytics of your posts. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Buffer is very useful application when it comes to social media management. It's easy to use and very user friendly. Since Implementation it's have been running very smoothly. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Buffer has been excellent tool to manage all our social media platforms at one place. Easy to schedule post to all platforms at the same time. It's aslo enables us to see engagement and analytics of the different posts we have posted. Review collected by and hosted on G2.com.

RB
Communications Coordinator
Non-Profit Organization Management
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Buffer?

I love the authorizing a post feature. gives an easier way to get things approved or denied when in different locations. Buffer makes it easier posting to multiple platforms at the same time. If one post needs to hit multiple platforms Buffer is the software for that. Buffer gives our team to connect better giving each other feedback on things that need to be updated. We used to have to call or email our opinion about something then wait for the person to make the corrections an email us. Now we can suggest, get notified of the new update and review it. Buffer makes it easy figuring out posting for a campaign and having all the posts in one location if someone else is working on another piece of the campaign. There Help Center is amazing, they have a variety of videos and resources to help in what you may need support in. The benefits that I have realized is the campaigns, that if there are multiple different pieces to acampaign and a lot people are responsible for a piece it makes it easier to add a post in the campaign schedule to see how it flows. If it doesn't work than we can rework it and make it flow much better to have more meaning behind it. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I honestly don't have many complaints. The only thing that I think they are working on but I still have some issues with is failed post. If your someone that needs a straightforward interface this may be a little confusing at first to learn but they do have great help center that will help improve your knowledge. It works for the things that my organization needs and we are gratedul for that. The only thing that may need to improve is support sometimes I would love a quick little chat box that can point me in the right direction if I can't easily find the answer to my question in there help center. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

100% yes buffer is an excellent tool to work with teams that may be all over the map right now, either in the works office or working from home. Buffer helps break down barriers and makes it easier to communicate whether something looks tremendous or needs more work. Just make sure you ask questions to make sure the software is suitable for your organization. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

I'm not currently working on solving problems with Buffer. It feels that they know what they are doing and try to improve for their customers. Buffer has really good support that helps solve issues quickly. Review collected by and hosted on G2.com.

Heena T.
HT
Assistant Marketing Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

Ease of creating a draft for the entire week and scheduling it. This helps to keep the content plan right on track without missing on any deadline and constant tracking Review collected by and hosted on G2.com.

What do you dislike about Buffer?

LinkedIn channel integration usually gives out bug or fail to meet the results Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Multi-platform management along with deadline management without much manual interference Review collected by and hosted on G2.com.

apurvash k.
AK
Account Sales Representative
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

I use buffer for my social media accounts to schedule posts throughout the day. I also encourage co-workers to use the buffer to share content throughout the day. so the content they want to share is not pushed out simultaneously.

I am using it to schedule tweets at the beginning of the day. It saves a lot of time because we need about 15 minutes in the morning for scheduling, and we do not have to touch it again until the next day. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

There is nothing much to dislike i am using this and it is working as expected, scheduling tweets and all the social handles simultaneously.The technical support is great Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

It gives you samples of tweets that work for us based on what we have tweeted in the past. It is organized and easy to use

They have added new features, the best of which has been the content suggestion. They'll suggest content for us to share, and they make it easy to schedule Review collected by and hosted on G2.com.

RM
Software Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

Buffer ha been an amazing tool in getting our content out there. It enables us to connect to different platforms,create and schedule posts at one central place. I like also the overall analytics of each social media profile provided by this application. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

We are completely satisfied by the performance of this application so far. We have no dislike at the moment. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Buffer enables us to simultaneously post on several social media networks with easy. It's simple to schedule post within a particular period. I like aslo it's fairly cheap to implement this application. Review collected by and hosted on G2.com.

KB
Software Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

Buffer is an extremely user friendly application. We use it often to schedule posts across our social media platforms. What I like most is the remainder of post which have not been successful sent. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

It's very reliable tool for social media management. We rarely encountere downtime. It's just a perfect product. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Buffer enables us to schedule many post across the different social media platforms ahead of time. It's easy to use and configure.I like the remainder feature which work very well to notify us the posts that have not been successful sent. Review collected by and hosted on G2.com.

Nathan I.
NI
Principal
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

I love Buffer's suite of automated social media publication tools, specifically, I've integrated Buffer with my and my customers' WordPress websites and then Buffer recognizes when a new post, page, or product is published on the website and automatically pushes the associated Title, Featured Image and Excerpt to my and my company's LinkedIn, Facebook, Twitter, Pinterest, and Instagram accounts at times recommended by Buffer as peak viewing times for each platform respectively. Buffer handles all of the social media post formatting, images included, as well as the shortened backlinking URLs. Buffer alerts me via email if a social media post failed to publish and enables a quick resolution of any issues and re-queing of the post. Additionally, I have the capability of resorting the posts thereby enabling unique content to be published between my corporate and personal social media accounts within a particular platform. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Buffer handles all of the traditional social media platforms, LinkedIn, Facebook, Twitter, Instagram, and Pinterest. However, it does not yet handle the newly emerged social media platforms such as Parler, Gettr, MeWe, etceter. As I have potential customers / audience on those platforms, I need their APIs to be extended to be more inclusive of these new social media platforms. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

I highly recommend Buffer to other businesses seeking to automate their social media publications especially when doing so across several social media platform accounts. Additionally, as a builder of websites, I always include Buffer in the design of our customers' websites as a best practice solution for their use. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Staffing has become an issue within my business. Consequently, the social media publication automation offered by Buffer has allowed me to free up my existing staff to perform other higher-value activities other than copying and pasting our published article content into the several social media platforms. As mentioned before, this value will be greatly increased once Buffer supports automated publication to the emerging social media platforms. Review collected by and hosted on G2.com.

MG
Back End Developer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Buffer?

Buffer allow us the ability to create and schedule content/post for multiple social media accounts. It's has very good analytics for every social medias profiles. Very helpful customer support and they are quick and responsive. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Customer support has been very helpful when we have an issue . It's has been smooth using this application. We have no dislike. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Buffer pricing is very affordable. It's accessible from anywhere. Customers support handles our issues professionally. Scheduling of posts is easy and we are able to manage multiple accounts at one place. Review collected by and hosted on G2.com.