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Buffer Reviews & Product Details - Page 99

Buffer Overview

What is Buffer?

Buffer is an intuitive, streamlined social media management platform trusted by brands, businesses, agencies, and individuals to help drive meaningful engagement and results on social media. Buffer is a team of real people, aligned with common values. Being a Buffer customer should feel like you have a whole team of people cheering for you. We want to see you succeed on social!

Buffer Details
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Buffer Community
Languages Supported
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Product Description

Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share posts for you through the day.

How do you position yourself against your competitors?

Buffer places a premium on customer support, user experience, education resources, and clarity. We want to see you succeed on social media, as easily and completely as you can.

The suite of Buffer tools puts a premium on publishing and analytics.


Seller Details
Seller
Buffer
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@buffer
943,422 Twitter followers
LinkedIn® Page
www.linkedin.com
226 employees on LinkedIn®
Description

The most flexible social media toolkit from the most flexible company. ✨Create, schedule, publish, and analyze your posts in one place.


ME
Overview Provided by:

Recent Buffer Reviews

SS
StartupStage S.Small-Business (50 or fewer emp.)
3.5 out of 5
"Great software solution for managing Social media!"
Simplcity of sending and adjusting tone and hastags by platform. However I did notice a a 20% decrease when I start using the feature. I am unsure ...
AO
Anne O.Small-Business (50 or fewer emp.)
4.5 out of 5
"Buffer manages your social media pipeline"
I love that I can customize the posts for each different platform I plan to post on. It really helps cater the message to the audience that uses di...
CF
Cori F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great for building a social media presence"
You can connect most of your social media platforms and create a schedule. It allows you to cusomize the posts so while they may be similar, you're...
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Video Reviews

1,008 Buffer Reviews

4.3 out of 5
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1,008 Buffer Reviews
4.3 out of 5
1,008 Buffer Reviews
4.3 out of 5

Buffer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BufferQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Real Estate
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Buffer?

You know how the day goes by and then at the end, you remember to send out a Tweet to your 3 followers? Or do you know how you want to send out three of four tweets because you have the greatest content to post, but you don't want people to stop following you for being annoying? Well, Buffer solves these problems. With Buffer, you can schedule your tweets to go out at intervals that won't make you look like a twit. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

It works great if you want to amp up your Twitter game and want some analytics to boot. I think it's only a little annoying if you have more than one account to Buffer/Twitter and you have to sign in... and then, you lose the nugget of great content that because you've got caught up in the sign-in process. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

Go for it! Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Buffer solves the problem for high profile Twitter users who want to engage their audience without annoying them.... and want to plan ahead, so they send engaging content when their not available. Review collected by and hosted on G2.com.

AH
Social Media Consultant
Public Relations and Communications
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Buffer?

The ability to set a schedule and know when things are being posted. I also like the integration with Social Bro for figuring out your Best Time To Tweet. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

My main issue is forgetting how I set up my account, so when I occasionally need to log-in again, I usually get the wrong option and end up with multiple accounts. I wish they would figure out a way to merge all accounts so that you could log in any which way and get the right one.

Also, because Hootsuite is my main dashboard, I wish I could use Ow.ly shortener instead of bit.ly, just so that all my metrics would be in one place. I rarely go to bitly to look. But then I rarely use Buffer for the things I want to actually track. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

I use Buffer for quick scheduled sharing of articles, but I still tend towards Hootsuite for major scheduling of campaigns I need to track. It's a great addition to you toolbox. Review collected by and hosted on G2.com.

DJ
Marketing Operations Manager
Computer Software
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Buffer?

Buffer is a good service for scheduling lots of queued content to be posted on social media. If you are constantly adding or finding new content you want to post, this is a great tool to just queue that up and have it go out periodically. They also have good analytics for tracking your posts and social media campaigns. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Because you're supposed to have a set schedule for your content to go out at, it's not super easy to set a different time for just one or two posts. You can always change your schedule, but then you will have to change it back to your normal schedule afterward. I would also like to see Google+ integration and the ability to edit your schedule from the mobile apps. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

Overall it's a good service, especially if you constantly have a lot of content you want to push out on a regular basis. Review collected by and hosted on G2.com.

VR
Principal Social Media Strategist & Marketing Director - St. Louis
Marketing and Advertising
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Buffer?

I wasn't sure I would need an app like buffer since Hootsuite has a scheduling aspect to it but soon realized that Buffer was so much easier to user than I had anticipated. The thing I like the most was the prompting to add more things to my queue. I actually felt compelled to add more content and schedule it for different times instead of the one tweet I had planned at the time. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I wasn't that happy with the performance of the Chrome app. I found it would load slower than being on the site and that it wouldn't pull the correct images when "buffering" from some Wordpress blogs. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

If you're considering using a service like buffer they have nice options for professional and the free version is great for consultants and freelancers. The integration with Chrome is nice but could be a bit faster so for a hardcore Chrome user it may bother you but shouldn't be a show stopper. Solid product! Review collected by and hosted on G2.com.

BE
Social Intelligence Researcher and Consultant
Research
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Buffer?

Buffer is a great tool for so many content publishing purposes. You can queue up your content and push it out at the right times. Buffer has never failed me - no errors, no bugs (none that I've experienced anyway) and its iPhone app is great. Buffer is great for the casual tweeter as well as businesses (small and big) and bloggers etc. Another thing I love about Buffer (besides their inspiring and insightful newsletters) is the regularity in their updates to the software, unobtrusively. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Nothing so far. One really small niggle is not being able to custom schedule posts via their Mac application. With that said, that app was only recently added to the Mac Store, so I'm sure that this feature may be added soon. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

I recommend the Awesome plan, which is inexpensive when you consider all the benefits it gives you. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Collaborating on a content site with teams that don't sit in the same location. Personally, it's helped me manage and distribute my content a lot better, while having a view of how my content scheduling is performing, thanks to their clear and concise social analytics. Review collected by and hosted on G2.com.

CR
Social Media Manager
Marketing and Advertising
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Buffer?

I love the fact that I can use the Buffer chrome extension to easily top off my queue of posts/tweets. I get all of my scheduling done each morning and I have the rest of the day to tend to the rest of my work load. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

I wish Google+ was available as one of the platforms. I do not like the limited analytics for the Facebook portion of posts. Why does it not show the number of clicks when links are used and shares? Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

This is a great product that my team and I recommend to all of our 3000+ employees and business partners. We even did a video tip on it: http://www.youtube.com/watch?v=VCv3a0lbFHk Review collected by and hosted on G2.com.

CW
Director
Retail
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Buffer?

It's dead simple. I recommend it to everyone I know who works in Communications. As a company I'm rooting for them. The suggested post work very good also. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Sometimes it doesn't work with the keyboard strokes and or accounts get disconnected. I wish there we better analytics for the regular paid version, not just business. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

It makes posting really simple - I don't have to go into Hootsuite which at times feels cumbersome. Review collected by and hosted on G2.com.

JH
Board Of Advisors
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Buffer?

Scheduling tweets and FB posts for a whole month saves me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Customer support was pretty bad. They tried too hard to upsell us. Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

Don't expect too much effort from their customer service. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

It saved me a lot of time on social posting. I used to spend way more time trying to post throughout the week, but scheduling all at once is way faster. Review collected by and hosted on G2.com.

CK
Senior Manager -- Community, Support, and Education
Internet
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Buffer?

It makes sharing content an absolute breeze. I typically digest content all in one sitting, which isn't great for sharing. With Buffer I just add the content & commentary that I want to share, and forget about it! Buffer does all the work for me, and even provides basic metrics so I can see what content was most effective. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

There's not much that I dislike about this app. I used to have issues with sharing via mobile (in that it was always a lot of work to navigate between my safari/reader apps and Buffer, and not lose content), but now with their integration with Feedly it's pretty seamless. Really no complaints! Review collected by and hosted on G2.com.

Recommendations to others considering Buffer:

I use Buffer from the perspective of an individual user, and not as a social media team manager. I find it incredibly easy to use, delightful to experience, and helps me to keep working on my personal brand while managing a corporate brand professionally. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Buffer?

With the simple click of a button you can create tweets, updates, etc. that will be dispersed evenly throughout the day, across multiple social media profiles. Review collected by and hosted on G2.com.

What do you dislike about Buffer?

Free model doesn't necessary let you choose which profiles to use. Review collected by and hosted on G2.com.

What problems is Buffer solving and how is that benefiting you?

Putting out social media content on a regular, unintrusive schedule. Review collected by and hosted on G2.com.