Best Software for 2025 is now live!
Show rating breakdown
Save to My Lists
Paid
Claimed
Optimized for quick response

BrightHire Reviews & Product Details - Page 2

BrightHire Overview

What is BrightHire?

Streamline interviewing and transform your quality of hire with BrightHire, the #1 Interview Intelligence platform trusted by 300+ leading talent teams including companies like Greenhouse, Zapier, HCA Healthcare, Canva, Ramp, Intercom, Toast, Devoted Health, etc. BrightHire’s end-to-end solution seamlessly fits into your team’s hiring workflow so you can: - Scale interview structure with AI-assisted interview planning and live interview guides - Capture every interview detail with automatic AI notes, highlights and transcripts that free up your hiring teams to focus fully on candidates, not taking notes. - Collect better scorecards in half the time with comprehensive AI-generated notes and 1-click scorecard integrations. - Raise quality of hire with accurate candidate summaries and shareable interview highlights for evidence-based debriefs. - Build a team of exceptional interviewers with market-leading interview insights, personalized tips for your hiring teams, and async interview coaching playlists. With over 2 million interviews conducted and 10,000+ daily users across innovative startups to Fortune 100s, BrightHire is proven to drive hiring excellence at scale: - 35% increase in pipeline throughput - 28% increase in scorecards submitted - 27% fewer interviews needed per hire - 19% reduction in candidate withdrawals

BrightHire Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

BrightHire is the leader in interview intelligence, trusted by companies like Canva, Ramp, Greenhouse, Lattice, and hundreds more — to help reduce interview cycles by 27%, boost candidate experience, and save recruiters 5+ hours weekly, transforming the quality and efficiency of hiring at every step.


Seller Details
Company Website
Year Founded
2019
HQ Location
New York, US
Twitter
@BrightHireAI
214 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
Description

BrightHire is the first hiring excellence platform, transforming how the world's fastest-growing companies scale. Our powerful AI helps streamline the hiring process, making everything from job scoping to interviewing to onboarding faster, more equitable, and more human – ensuring a higher quality of hire and a better experience for the candidate.


Sarah  B.
SB
Overview Provided by:

Recent BrightHire Reviews

Tara N.
TN
Tara N.Mid-Market (51-1000 emp.)
5.0 out of 5
"LOVE BrightHire!! It is a Game Changer!"
there are so many things I love about BrightHire. It allows me to focus on the conversation without scrambling to take notes and ensures I don't m...
CS
Craig S.Enterprise (> 1000 emp.)
5.0 out of 5
"Absolute gamechanger! I"
The insights, accuracy, and the way it can transform feedback effectively!
Chaitali M.
CM
Chaitali M.Enterprise (> 1000 emp.)
4.0 out of 5
"I wouldn’t have been able to screen candidates effectively without BrightHire!"
The AI notes with timestamps and the ability to relisten to your conversation is very helpful.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

BrightHire Media

BrightHire Demo - AI-Powered Interview Planning
Scale interview structure with AI-assisted interview planning and live interview guides
BrightHire Demo - AI Interview Notetaker
Capture every interview detail with automatic AI notes, highlights and transcripts that free up your hiring teams to focus fully on candidates, not taking notes.
BrightHire Demo - 1-click interview scorecards
Collect better scorecards in half the time with comprehensive AI-generated notes and 1-click scorecard integrations.
BrightHire Demo - Skills-based candidate debriefs
Use skills-based candidate debriefs or our powerful AI chatbot to quickly review critical skills discussed during interviews and get instant, objective answers.
BrightHire Demo - Game-changing talent insights
Transform your hiring quality with unmatched insights extracted from your interviews. Truly measure the quality of your interview process, easily spot areas for improvement, empower interviewers with personalized coaching, and deeply understand your candidates like never before.
Tracy St. Dic, Global Head of Talent at Zapier, talks about her experience with BrightHire
Play BrightHire Video
Tracy St. Dic, Global Head of Talent at Zapier, talks about her experience with BrightHire
Tara Mayes, Head of Talent Acquisition at Devoted Health, talks about her experience with BrightHire.
Play BrightHire Video
Tara Mayes, Head of Talent Acquisition at Devoted Health, talks about her experience with BrightHire.
https://vimeo.com/1013677692?share=copy
Play BrightHire Video
https://vimeo.com/1013677692?share=copy
Answer a few questions to help the BrightHire community
Have you used BrightHire before?
Yes

105 BrightHire Reviews

4.8 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
105 BrightHire Reviews
4.8 out of 5
105 BrightHire Reviews
4.8 out of 5

BrightHire Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BrightHireQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Adrian C.
AC
Associate Recruiter
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrightHire?

I love the intergration of AI technology. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

I don't have any dislikes. It keeps getting better. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

It benefits me by recording the script of my interview and summarizing key points Review collected by and hosted on G2.com.

Response from Candy Collins of BrightHire

Thank you for your kind words, Adrian! We’re thrilled BrightHire’s AI and interview summaries are making your process smoother. Your feedback motivates us to keep improving, and we’re so glad to be a part of your success. If you ever have feedback, we’re all ears!

Challen S.
CS
Senior Manager, Talent Strategy
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about BrightHire?

I love the organization of the call guides. It keeps me on track and allows me to build stronger relationships with candidates. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

Everything is great and very user friendly. I also love how it continues to evolve. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

I am solving to keep the organization of candidate calls strong. Review collected by and hosted on G2.com.

Response from Candy Collins of BrightHire

Thank you for sharing your thoughtful review! We're thrilled to hear that BrightHire's AI copilot has positively impacted your interview process, helping you stay organized and build stronger relationships with candidates. Our team is committed to continuously improving and evolving the platform to meet your needs, and we're glad you've found it user-friendly.

It's great to know that BrightHire is helping you keep your candidate calls organized. Your feedback is invaluable to us, and we're excited to keep supporting your success.

Gil F.
GF
Co-Founder
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrightHire?

Brighthire has given us the incredible ability to consistently interview candidates, see where we go wrongm, and constantly improve. We use it for training, learning, candidate feedback reviews, and more. It's simple to use, easy to launch, and their support is top notch. We couldn't live without it. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

Nothing as of now! It's been amazing to see our whole org adopt it. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

Brighthire helps us train and hire consistently, and make fair hiring decisions. Review collected by and hosted on G2.com.

Response from Candy Collins of BrightHire

Thank you so much for sharing your experience! We’re delighted to hear how BrightHire has brought clarity and consistency to your interview process. It’s incredibly rewarding to know that the platform has become essential for your team, empowering you to improve continuously, train effectively, and make fair hiring decisions.

We're also thrilled to hear that launching and using BrightHire has been seamless and that our support team has met your expectations. Hearing that your entire organization has embraced BrightHire is the ultimate compliment. Thank you for your kind words and for trusting us to support your hiring efforts!

Miguel  M.
MM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BrightHire?

- Ease of use

- The time you save by using a feedback transcribing tool is massive

- Being able to dedicate your full attention to a candidate without taking down notes helps provide a better candidate experience

- By reviewing interviews after they happen, you can revisit your conversation and provide specific feedback on details you might have missed along the way

- AI summaries for the whole call are extremely helpful! Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

- The only thing they had as an initial blocker was that back to back interviews weren't split up into multiple videos but, after getting our feedback on it, their team took quick initiative and solved the issue in a matter of weeks! So no dislikes, really Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

- Streamlining the selection process

- Interviewers can now leave quicker and robust feedback as a result of the AI notetaking

- Training more junior teammates asynchronously by sharing snippets of previous interviews Review collected by and hosted on G2.com.

JF
Head of People
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BrightHire?

I've been a recruiting leader at multiple startups. BrightHire is *the* tool that pulls interviewing into the 21st century. Our interviewing has become radically better AND easier:

1. It turns interviews from a black box (employee gets sent in, may or may not do a great job, hard to tell absent awful Glassdoor reviews) into something that can be managed: revisited, shared, analyzed, used for training and improvement - whether by the interviewer themselves, or the recruiting team.

2. Because it records and transcribes the interviews, we can focus more on the conversation, can get multiple perspectives on an answer, can replay, search, compare, and do more interviews on any given day.

Our candidates, interviewers, and leaders all are grateful for this unlock. We use it all the time. Implementation was very easy. Support responsive. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

No downsides to having this companion by our side.

The "interview companion" and replay experience work seamlessly with our video conference system and applicant tracking system. The administrator interface and UX can take a little bit of time to figure out, but is improving and most users don't need it. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

Making interviewing better and easier. Radically improving our interviewing and recruiting work. Review collected by and hosted on G2.com.

Kristine K.
KK
Director, People Development
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BrightHire?

BrightHire has proven to be an invaluable asset for both our talent team and hiring teams alike. Its seamless integration with our hiring tech stack has facilitated a smooth onboarding process. BrightHire enables us to be fully engaged and focus on the candidate rather than on taking notes, thereby enhancing the overall candidate experience. Additionally, the ability to share interview clips with the hiring team has streamlined our hiring process significantly. Moreover, it has greatly helped in providing feedback promptly and expediting the completion of our scorecards. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

At this time, there's nothing that I dislike about BrightHire. Its demonstrated value speaks volumes, and the team behind it consistently values user feedback, ensuring its continual enhancement Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

BrightHire has helped increase the efficiency of our processes and integrates with our ATS, Greenhouse which has helped tremendously with inputting feedback. This tool has been extremely beneficial to not only our talent team but hiring teams as well. Review collected by and hosted on G2.com.

Syed Shakeel I.
SI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BrightHire?

The AI notes and summarization via Notetaker. The transcipt is 90% accurate and is a real value add to get the flow and sentiment of the interview once it is completed. I never felt so confident in conducting interviews and focusing on the pure play content before this - as I was always looking to make notes or note down reactions. With Brighthire, it feels like there is a superhuman assistant guiding me to make the right decision on the candidate.

It is extremely easy to use and non-invasive in terms of a ton of CTAs - I love this spontaneity. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

I have not really found one. Is there a sentiment analysis summary somewhere I can access? Like understanding the motivation level of the candidate from the tonality and the words used to answer?

This is more of a query than a complaint - but that is what I feel would fill the tiny remaining gap.

The other aspect (nitpicking here) is the accuracy of the transcript especially if a third person wants to go through the raw notes. I believe this will improve - but as of now it misses some common business terms completely. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

As summarized earlier, it is helping me capture notes to a high level of accuracy without breaking the flow of conversation. The compare feature is also a great enabler - although I would want to see more direct recommendations based on the comparisons shown. Review collected by and hosted on G2.com.

Julie M.
JM
People Operations Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BrightHire?

Brighthire's recording functionality has completely upleveled our hiring process. We use it all the time for every single interview we do at Kinetic. Being a fully distributed team, this allows a few efficiencies. First, it allows us to share clips with hiring managers during interviews we are less confident about and want to discuss. Second, for training purposes, it allows me to watch our team's interviews and provide specific, actionable feedback that will help them grow as interviewers. Third, as a hiring manager, I can easily verify what the interview team sees as a red flags or positives and go back and watch the answers from candidates to confirm or disagree. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

Overall, I am a big fan of Bright Hire so I don't have a lot of specifics that I dislike. The only thing I can share is that for our less technical folks, there was a learning curve for them to start to feel natural while using BrightHire. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

BrightHire is allowing us to interview more efficiently and allign more quickly amongst the hiring team. It also is giving us the ability to coach our employees on their interview skills. Review collected by and hosted on G2.com.

Mason C.
MC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BrightHire?

Brighthire makes the tedius parts of my role effortless, I use it daily! The integration with Zoom and Greenhouse Software folds seamlessly into my workflows.

The time spent filling out scorecards is minimized while still capturing all the details. I add my human commentary on the content and can provide more meaningful considerations for hiring managers. I get to be more present with each candidate I speak with — connecting on a human level is why I love my job. I've noticed that scorecards are more complete by my hiring teams, with more concrete examples — and I love that I can replay as needed! Thank you, BrightHire!

I haven't had challenges using the tool, but we've recieved white glove experience from a customer support perspective! Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

Candidates are still getting used to being recorded so unfortunately, I don't get to use it every single time I interview a new candidate. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

Brighthire saves me time across many workflows— this efficiency means I can do more, and make more impact to the business. It also further reduces bias in interview processes and scorecards — which means we can know we truly hire the best people for our team. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
GS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about BrightHire?

Once you set it up, it automatically runs in the background Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

That I have to listen to myself talk when I watch it back haha - so nothing :) Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

BrightHire is trying to take the leg work out of interviewing. I find myself focusing more on the conversation vs taking notes because I know I can always look back to see what I need. Review collected by and hosted on G2.com.

Response from Candy Collins of BrightHire

Thank you for such a fun and insightful review! We’re delighted to be your "Partner in Crime" for all things recruiting. It’s fantastic to hear how BrightHire's AI copilot has freed you up to focus more on engaging, meaningful conversations with candidates rather than scrambling to take notes.

And we totally get the challenge of hearing your own voice on playback—you're not alone! 😊 We're glad to know that BrightHire is making interviewing smoother and more efficient for you. Thanks for choosing us to support your recruiting efforts!