BrightHire Reviews & Product Details

BrightHire has been very valuable for our team, particularly because of its AI intelligence. It helps us stay focused on the conversation instead of manual note-taking, which improves both interviewer focus and candidate experience. It also reduces manual work through automated notes and summaries, saving time and improving consistency in feedback. The ATS integrations make it easy to embed into our existing workflows, and its flexibility for customization allows us to tailor the platform to our specific needs and hiring processes. Review collected by and hosted on G2.com.

I see clear opportunities for improvement in metrics and reporting, especially around how the Interviewer Quality Score is defined. More clarity on the criteria behind the overall score would make the insights more meaningful and actionable. Greater flexibility to tailor metrics and reporting to specific team needs would also be a strong improvement. Review collected by and hosted on G2.com.

I use BrightHire for interview recording and love how it has become an integral part of our Talent Acquisition ecosystem. It allows interviewers to focus on meaningful conversations with candidates while still capturing structured feedback. BrightHire reduces the burden of manual note-taking, keeps interviews structured and consistent through standardized attributes, scorecards, and AI-supported notes, and improves fairness by grounding hiring decisions in documented insights rather than memory or personal bias. It also makes sharing feedback easier and faster, improves candidate experience, and helps us run more efficient, equitable, and high-quality interviews, saving a lot of time for interviewers, recruiters, and TA Ops. I appreciate how easy the initial setup was, and the integration with our ATS and workflows was smooth. We also integrate it with Greenhouse, and it's our first interview recording tool, which we're loving. Review collected by and hosted on G2.com.

Calling and messaging capability should be enabled globally, as it is currently limited to the US. Expanding this feature across regions, especially in India, where calling and texting is the preferred communication method, would be extremely helpful to improve the candidate experience. Review collected by and hosted on G2.com.

I also love that BrightHire integrates directly with Greenhouse and zoom. Being able to take notes and easily import them into the scorecard allows me to better focus on the conversation with candidates. Review collected by and hosted on G2.com.

I would love for BrightHire to incorporate some AI grading type notes. It does amazing at recording and transcribing, and I'd like to see them go a step further in analyzing how the candidate performed in the interview! Review collected by and hosted on G2.com.

I like how good the notes and transcripts are. The screen tool specifically is very well developed and works well. BrightHire saves us time and increases interview volume and speed. Review collected by and hosted on G2.com.

I am currently at a place where the BrightHire Chrome extension is unreliable and I am constantly overseeing the product, and the screen product is not providing the candidate experience that we are used to. Dual pronged - both of the core products we use aren't at the bar that we expect. I have had to solve the issues with the chrome extension on my own, essentially creating a workflow that bypasses it entirely. Review collected by and hosted on G2.com.

I like most about BrightHire is the way it makes interview seamless and also records features using their in built AI powered functionalities, the way it summarize the feedback of the candidate, we are able to share with the team easily Review collected by and hosted on G2.com.

BrightHire need to work on their UI which is bit clunky and also see lot of performance issue or delay after completing a interview session also sometime there is audio syncing issue with the recorded person which can definitely improve Review collected by and hosted on G2.com.

I find that BrightHire allows us to interview some 'bubble' candidates that we might not have had time to otherwise, and it occasionally rules candidates out before they schedule a recruiter screen. The tool itself is very seamless and easy to use. Our candidates are also having a positive experience with it. BrightHire integrates with our ATS, Ashby, which is convenient. Review collected by and hosted on G2.com.

I would love some additional functionality like a public booking link. The initial setup was quite seamless, I'd rate it a 3.5 out of 10 on the ease scale, where 1 is easy and 10 is difficult. Review collected by and hosted on G2.com.

With BrightHire, we have streamlined our hiring process and it is now fast, fair, and more efficient thanks the AI capabilities of the tool.

The tool easily integrates with ATS tools and zoom thereby streamlining hiring process, workflows and provides great insights throughout the hiring process.

With this tool, we enjoy lots of efficiency in the hiring process thanks to ease of automation - it automates writing job description, creating interview plans, and also creating notes.

We get quality hires with BrightHire as it focuses more on competencies by considering the candidate data including records, it helps the hiring managers to make evidence based hiring.

With the tool, we ensure equity and fairness when hiring as the tool ensures total visibility of the hiring process thanks the intelligent features.

We get data driven insights and make accurate and best decisions. Review collected by and hosted on G2.com.

Using BrightHire has been smooth. All the features are in place and no malfunctioning noted. Review collected by and hosted on G2.com.

I really like the AI feature of BrightHire because it saves me a ton of time and allows me to focus on the conversation rather than being distracted by making notes during interviews. The star and flag features are also great as they allow me to mark strong moments or potential concerns about a candidate during interviews. Review collected by and hosted on G2.com.

I recently learned about their Advanced Custom Templates for AI Notes which is very interesting. In terms of improvement areas, I cannot think of anything else, it's all good :) Review collected by and hosted on G2.com.

- I like that it integrates well with Greenhouse.

- Prior to Brighthire, I had some interviewers who would hardly provide any notes. Brighthire gives us more detailed notes and the ability to go back and review the recording in the event that we need more clarity.

- The interface is easy to use and pretty intuitive.

- The AI generated notes are useful. Review collected by and hosted on G2.com.

The reporting/analytics isn't always the most intuitive and helpful to use. Sometimes the recording didn't actually save and there's no way of knowing that until the interview has already concluded. And I didn't take notes because I assumed Brighthire was recording. Review collected by and hosted on G2.com.

I really like how easy it is to use. Everything is simple and organised, so I don’t waste time searching for information. It helps me manage things quickly, and it makes my work much smoother. Review collected by and hosted on G2.com.

Sometimes the system feels a bit slow, especially when switching between different sections. It’s not a big issue, but it would be nice if it worked a little faster. Review collected by and hosted on G2.com.