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BrightHire Reviews & Product Details

Drew O.
DO
Head of Talent Acquisition
Staffing and Recruiting
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BrightHire?

Product capabilities. All the people involved are top-notch revolutionizing the way interviews are recorded transcribed and making ease of use to create scorecards and interview guides for a valuation properly of candidates. Truly can get data to help evaluate scale and improve quality of people interviewing, and therefore making better selections. Have a great integration with greenhouse the automatically create a scorecard for a high manager or recruiter with no effort based on the call Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

At this point, there's nothing I really dislike at all. I guess I would want it more cost-effective. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

Number one record transcribe with accuracy and two specific questions in real time with ease

Number two do the same thing for hiring managers so that they don't have to type in scorecards

Number three recordings and analysis is provided for all people from all calls that can be searched and AI can be used to see the answerscertain questions easily Whether it was your interview or not

Number four create best impact interviewing with this platform with rwal world Samples

Number five aids in compliance with letting T.A. know if there are certain compliance things being disgusted in interviews

Number six creating structured interview guides with consistent interview guides to guide, hiring managers, and teammates, therefore getting consistent accurate evaluation Review collected by and hosted on G2.com.

BrightHire Overview

What is BrightHire?

Streamline interviewing and transform your quality of hire with BrightHire, the #1 Interview Intelligence platform trusted by 300+ leading talent teams including companies like Greenhouse, Zapier, HCA Healthcare, Canva, Ramp, Intercom, Toast, Devoted Health, etc. BrightHire’s end-to-end solution seamlessly fits into your team’s hiring workflow so you can: - Scale interview structure with AI-assisted interview planning and live interview guides - Capture every interview detail with automatic AI notes, highlights and transcripts that free up your hiring teams to focus fully on candidates, not taking notes. - Collect better scorecards in half the time with comprehensive AI-generated notes and 1-click scorecard integrations. - Raise quality of hire with accurate candidate summaries and shareable interview highlights for evidence-based debriefs. - Build a team of exceptional interviewers with market-leading interview insights, personalized tips for your hiring teams, and async interview coaching playlists. With over 2 million interviews conducted and 10,000+ daily users across innovative startups to Fortune 100s, BrightHire is proven to drive hiring excellence at scale: - 35% increase in pipeline throughput - 28% increase in scorecards submitted - 27% fewer interviews needed per hire - 19% reduction in candidate withdrawals

BrightHire Details
Product Website
Languages Supported
English
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Product Description

BrightHire is the leader in interview intelligence, trusted by companies like Canva, Ramp, Greenhouse, Lattice, and hundreds more — to help reduce interview cycles by 27%, boost candidate experience, and save recruiters 5+ hours weekly, transforming the quality and efficiency of hiring at every step.


Seller Details
Company Website
Year Founded
2019
HQ Location
New York, US
Twitter
@BrightHireAI
212 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
Description

BrightHire is the first hiring excellence platform, transforming how the world's fastest-growing companies scale. Our powerful AI helps streamline the hiring process, making everything from job scoping to interviewing to onboarding faster, more equitable, and more human – ensuring a higher quality of hire and a better experience for the candidate.


Sarah  B.
SB
Overview Provided by:

Recent BrightHire Reviews

Tara N.
TN
Tara N.Mid-Market (51-1000 emp.)
5.0 out of 5
"LOVE BrightHire!! It is a Game Changer!"
there are so many things I love about BrightHire. It allows me to focus on the conversation without scrambling to take notes and ensures I don't m...
CS
Craig S.Enterprise (> 1000 emp.)
5.0 out of 5
"Absolute gamechanger! I"
The insights, accuracy, and the way it can transform feedback effectively!
Chaitali M.
CM
Chaitali M.Enterprise (> 1000 emp.)
4.0 out of 5
"I wouldn’t have been able to screen candidates effectively without BrightHire!"
The AI notes with timestamps and the ability to relisten to your conversation is very helpful.
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BrightHire Media

BrightHire Demo - AI-Powered Interview Planning
Scale interview structure with AI-assisted interview planning and live interview guides
BrightHire Demo - AI Interview Notetaker
Capture every interview detail with automatic AI notes, highlights and transcripts that free up your hiring teams to focus fully on candidates, not taking notes.
BrightHire Demo - 1-click interview scorecards
Collect better scorecards in half the time with comprehensive AI-generated notes and 1-click scorecard integrations.
BrightHire Demo - Skills-based candidate debriefs
Use skills-based candidate debriefs or our powerful AI chatbot to quickly review critical skills discussed during interviews and get instant, objective answers.
BrightHire Demo - Game-changing talent insights
Transform your hiring quality with unmatched insights extracted from your interviews. Truly measure the quality of your interview process, easily spot areas for improvement, empower interviewers with personalized coaching, and deeply understand your candidates like never before.
Tracy St. Dic, Global Head of Talent at Zapier, talks about her experience with BrightHire
Play BrightHire Video
Tracy St. Dic, Global Head of Talent at Zapier, talks about her experience with BrightHire
Tara Mayes, Head of Talent Acquisition at Devoted Health, talks about her experience with BrightHire.
Play BrightHire Video
Tara Mayes, Head of Talent Acquisition at Devoted Health, talks about her experience with BrightHire.
https://vimeo.com/1013677692?share=copy
Play BrightHire Video
https://vimeo.com/1013677692?share=copy
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Have you used BrightHire before?
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104 out of 105 Total Reviews for BrightHire

4.8 out of 5
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104 out of 105 Total Reviews for BrightHire
4.8 out of 5
104 out of 105 Total Reviews for BrightHire
4.8 out of 5

BrightHire Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BrightHireQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Tara N.
TN
Senior Talent Acquisition Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BrightHire?

there are so many things I love about BrightHire. It allows me to focus on the conversation without scrambling to take notes and ensures I don't miss important technical details. It accurately captures industry jargon, even when candidates have accents or tend to ramble, and organizes key takeaways into clear bullet points. I also appreciate how it filters out filler words, keeping the information concise and relevant. Plus, with notes seamlessly integrated into my scorecard, my admin time is drastically reduced. BrightHire has not only made my screening process faster and more accurate but has also helped me become a more effective recruiter. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

I wish there were an easier way to learn how to use BrightHire right from the start. While it was straightforward to call candidates and have notes populate the scorecard, figuring out how to automatically fill in the scorecard wasn't as intuitive. I had to discover on my own that I needed to create interview questions for it to work properly. It felt like I had to use the platform through trial and error rather than having a tutorial to guide me. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

BrightHire is solving the problem of time and efficiency in the hiring process. It enables me to complete a thorough screen from call to submittal in just 30 minutes, allowing me to engage with more candidates. It also captures key details with greater accuracy than I could on my own, leading to more comprehensive and precise write--ups for hiring managers. By streamlining the screening process and improving data quality, BrightHire helps recruiters work more efficiently. Review collected by and hosted on G2.com.

Nia W.
NW
Senior Associate, Professional Search
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about BrightHire?

My favorite thing about BrightHire is the ability to create screening guides that are easy to follow during calls. The transcription of the calls are spot on! I love that I can listen to my calls in their entirety, or jump to different parts. Also, the AI notes and summary functions are extremely convenient for candidate write-ups. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

There is currently nothing I dislike about using Brighthire. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

BrightHire allows me to screen candidates and seamlessly record calls so that I can be fully present during conversations and I can go back and take notes later. As a recruiter this is extremely helpful. Review collected by and hosted on G2.com.

Caroline A.
CA
Senior Talent Acquisition Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrightHire?

BrightHire has been a huge help in my recruiting workflows! It’s an incredible time saver, enabling me to streamline the interview process and focus on engaging more personally with candidates. By capturing all the key information seamlessly, I can ensure nothing gets overlooked, which enhances my overall efficiency. The platform also fosters better calibration and alignment between the hiring manager and the interview team, making collaboration effortless. I highly recommend BrightHire for anyone looking to improve their recruiting efficiency! Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

I’m a big fan of BrightHire and don’t have many specific dislikes, I have noticed a couple of challenges. For our less technical team members, there was a learning curve to using the platform effectively. Additionally, some candidates are still getting used to being recorded, which means I can’t always use BrightHire for every interview. Overall, it’s a great tool, but these factors can occasionally limit its use. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

- BrightHire enhances the candidate experience by providing a more personalized and engaging interaction, as recruiters can focus on the conversation rather than note-taking.

- By recording and transcribing interviews, BrightHire helps streamline the feedback process, allowing teams to save time and make more informed hiring decisions.

- The platform enables teams to capture and share insights from interviews, fostering collaboration and alignment between hiring managers and interviewers, which can often be lacking in traditional processes. Review collected by and hosted on G2.com.

Response from Candy Collins of BrightHire

Thank you so much for your thoughtful and detailed feedback! We're thrilled that BrightHire has significantly streamlined your recruiting workflows and helped you engage more personally with candidates. It's rewarding to hear how the platform has not only saved you time but also enhanced collaboration and alignment across your hiring teams.

We appreciate you highlighting the areas where we could improve. We're always striving to make BrightHire intuitive for every user, and we recognize the importance of easing any learning curve. We're also mindful of candidate comfort and are committed to providing the best experience possible for everyone involved.

Your insights are invaluable, and we're so grateful for your recommendation. Thanks for choosing BrightHire to boost your recruiting efficiency and for sharing your experience with us!

Chaitali M.
CM
Sr. Technical Recruiter
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BrightHire?

The AI notes with timestamps and the ability to relisten to your conversation is very helpful. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

Brighthire only send you the recording after the meeting is completed, would love it if it could show the transcription real time as you are talking to candidates. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

Manual note-taking distracts interviewers and results in delayed, incomplete feedback. BrightHire automates note-taking with AI-powered transcription and highlights, allowing interviewers to focus on candidates while improving feedback quality Review collected by and hosted on G2.com.

CS
Global Talent Partner
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BrightHire?

The insights, accuracy, and the way it can transform feedback effectively! Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

Nothing at all, I think it covers everything you could wish for! Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

Feedback compliance, the call picks up the screening call, and also integrates well with our internal systems.

This is something we have been trying to solve internally and its really improved credibility with stakeholders. Review collected by and hosted on G2.com.

Ariane D.
AD
Directrice Culture et Talent
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BrightHire?

Such a time saver allows to focus on our candidates. The candidate insight report is so interesting to see it all automated. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

My only feedback is the french is not always adequate when it's capture but it's not that bad. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

Productivity being more efficient and transparent with all our recruitment stakeholders. Review collected by and hosted on G2.com.

Shensi D.
SD
Co-Founder
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BrightHire?

Brighthire has been a gamechanger for our recruiting process. The notes have been incredibly helpful for remembering what happened in an interview, and it has our recruiting team a lot with improving our processes and training our interviewers.

Brighthire's team is also incredibly enthusiastic and helpful. We have really loved working with their team, and I can't say enough positive things about them. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

Honestly nothing right now. We have truly had a great experience so far. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

We are not always able to know what is going on in interviews, and it helps a lot with documentation and training Review collected by and hosted on G2.com.

Response from Candy Collins of BrightHire

Thank you so much for your kind words! We're thrilled to hear that BrightHire has been a game changer for your recruiting process and has made a meaningful impact on your team's ability to document, train, and improve interview practices. It's especially rewarding to know that our notes feature has helped you better recall interview details and refine your processes.

We’re equally delighted to hear your feedback about our team! Enthusiasm and support are at the heart of what we do, and knowing that you've had a great experience working with us means the world. Thank you for choosing BrightHire, and we’re excited to keep supporting your success!

Rachel C.
RC
Recruiter
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BrightHire?

Brighthire removes the black box of interviewing and allows our teams to make better hiring decisions more quickly! They are continuing to up level their offerings and we love the data! Their team is quick to answer questions and the software is easy to use overall. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

BrightHire has been wonderful for us and I can't recommend it enough Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

Allowing us to make hiring decisions more quickly, hiring the right candidates!

Helping us to train our team more effectively and providing data to drive real time insights. Review collected by and hosted on G2.com.

Response from Candy Collins of BrightHire

Thank you so much for sharing your experience, Rachel! We’re thrilled to hear that BrightHire is helping your team make faster, better hiring decisions — breaking open that "black box" of interviewing is exactly what we aim to do. It’s also amazing to hear how the data and insights are driving real-time impact for your team and supporting training efforts. Your kind words about our team and ease of use truly mean a lot to us — it’s the heart of what we strive for!

Andrea R.
AR
Principal (Executive Search, Payments Tech & Tech Startup - Client Manager & Exec Recruiter)
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrightHire?

Gone are the days of trying to remember what happened on a call or missing information because you're feverishly writing notes. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

It would be great if they had a general notetaker for internal calls, instead of thinking every call is an interview, intake, or debrief. I would also love integration with more ATS systems. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

Taking notes, going back and listening to something you missed - both are now a breeze. Review collected by and hosted on G2.com.

Response from Candy Collins of BrightHire

Thank you so much for your review! We're thrilled to hear BrightHire has transformed the way your recruiting agency operates, saving you time and letting you focus on what matters most: connecting with candidates.

We appreciate your feedback about expanding note-taking capabilities for internal calls and enhancing integrations with additional ATS systems. We've been making big strides with the level of our ATS integrations in 2024 — especially with Greenhouse! Our team is continually working to evolve the platform, and input like yours is invaluable in shaping future improvements. We're here to make your workflow even smoother, and we're excited to keep supporting your success!

Adrian C.
AC
Associate Recruiter
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BrightHire?

I love the intergration of AI technology. Review collected by and hosted on G2.com.

What do you dislike about BrightHire?

I don't have any dislikes. It keeps getting better. Review collected by and hosted on G2.com.

What problems is BrightHire solving and how is that benefiting you?

It benefits me by recording the script of my interview and summarizing key points Review collected by and hosted on G2.com.

Response from Candy Collins of BrightHire

Thank you for your kind words, Adrian! We’re thrilled BrightHire’s AI and interview summaries are making your process smoother. Your feedback motivates us to keep improving, and we’re so glad to be a part of your success. If you ever have feedback, we’re all ears!