Brex Reviews (1,613)

View 1 Video Reviews
Reviews

Brex Reviews (1,613)

View 1 Video Reviews
4.8
1,613 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Brex for its ease of use and intuitive interface, which simplifies expense management and makes tracking spending straightforward. The platform's ability to automate receipt uploads and provide real-time visibility into expenses is highly valued, saving users significant time. However, some users note that the mobile app can be sluggish at times.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Umair M.
UM
Umair M.
CEO & Founder
Small-Business (50 or fewer emp.)
"Comprehensive Banking and Accounting Solution with Room for Mobile Improvement"
4/5
What do you like best about Brex?

I like using Brex for solving accounting and invoicing problems. It handles our accounting and invoicing needs really well. We also use it for managing our banking details, and overall, I find its user experience satisfying both on desktop and mobile. The initial setup was quite easy and smooth; we just had to fill out a form. Additionally, I find the integration with accounting software like QuickBooks a potential advantage. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Maybe a mobile app. Could improve. But there are minor things like, I like Mercury more. In terms of mobile application. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex is helping simplify your accounting, invoicing, and banking workflows, and that the setup process was smooth. Delivering an intuitive experience across your financial operations is exactly what we aim for.

We also appreciate your feedback on the mobile app. Insights like this help us continue improving the experience across every platform.

Thanks again for sharing your experience with us.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Simply the best"
5/5
What do you like best about Brex?

A few things come to mind. The interface is great and it’s very easy to use. Accounting and expense management feel straightforward, and the services are efficient overall. Getting started was a breeze, and when I ran into a payment/chargeback issue, it was resolved in under 30 days. There are still features I haven’t explored yet, but so far it’s been a great experience. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I’m unable to customize the design of my corporate card. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you so much for leaving this glowing review, Fey! We're thrilled that you were set up quickly and were able to use your card almost immediately!

Matthew V.
MV
Matthew V.
Head of Sales
Small-Business (50 or fewer emp.)
"Effortless Expense Reporting with Brex"
5/5
What do you like best about Brex?

I use Brex for expenses in my sales role and love that I never have to worry about an expense report. It's a fantastic piece of technology. I like that when I use the card, I get a text asking me what the expense was for, and then I can include the picture in the text app, and it translates within Brex. This feature is especially valuable to me because it saves time when I am traveling. I find it works great for me. The initial setup was described as real easy by my team. I rate it a 10 out of 10 for recommendation. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Nothing Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex is making expense management effortless for you, especially while traveling. Features like real-time text prompts and easy receipt capture are designed to save time and keep work moving smoothly.

It’s great to hear the setup process was easy and that the experience has been working so well for your team. Thanks again for sharing your experience with us!

Dan R.
DR
Dan R.
Regional Channel Manager
Mid-Market (51-1000 emp.)
"Step Backward"
0.5/5
What do you like best about Brex?

Step backward. I don't have a card. I am just turning in my expenses that I paid for. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Very kludgee. hard to use. Example - in other platforms, you can daisy chain mileage on trips in a single day. as sales reps...this is what we do. We meet a client for breakfast, then take bagels to another client....meet another client for lunch....then coffee with another client....the drinks and dinner with another. Each one of these mileage entries is a separate painful entry. Other platforms help you organize your expenses around trips that you have taken. Brex feels like a series of one-offs and I have hard time auditing expenses, making sure I captured everything from a trip Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the candid feedback. We’re sorry Brex has felt like a step backward and that managing mileage and trip-based expenses has been frustrating. That’s not the experience we aim to deliver.

We understand how important it is to capture and review expenses in a way that reflects how your day actually works, especially when you are meeting multiple clients. Your feedback is valuable and highlights where we can improve.

We appreciate you sharing this and will take it back to the team as we continue working to make expense management more intuitive and efficient.

Eric K.
EK
Eric K.
Co-Founder and COO
Small-Business (50 or fewer emp.)
"Great card for early startups"
4/5
What do you like best about Brex?

Still has great flexibility for usage / vendor based cards and great benefits. Review collected by and hosted on G2.com.

What do you dislike about Brex?

After using Brex for 5 years they changed the way they treat credit limits and cut ours by more than half unless we tie up 3 times the cash in the bank than previously required. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for using Brex, Eric!

Leslie S.
LS
Leslie S.
Small-Business (50 or fewer emp.)
"Highly Convenient, Effortlessly Manages Expenses"
5/5
What do you like best about Brex?

I use Brex for my job expenses and find it really convenient, especially since I can just tap into the app on my phone and do my expense reports easily. It's easy for me to make expense reports and handle memos and things like that for my job. I also appreciate that the Brex card works with my Apple Wallet, which makes paying for things like garage fees seamless, and then I can just fill out the expense report with Brex. Setting up Brex was very easy too; they provided step-by-step guidance and it was simple to use. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I have nothing negative to say about it. It’s a great app to use Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the thoughtful review. We’re glad Brex makes it easy to manage expenses on the go and that features like Apple Wallet integration and simple setup are working well for you. That convenience is exactly what we aim to deliver.

It’s great to hear everything has been running smoothly. Thanks again for sharing your experience with us.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Instant Card Access, Effortless Expense Management"
5/5
What do you like best about Brex?

I like that my Brex card was accessible in my Apple Wallet immediately, with a transaction working in minutes, and a physical card shipped within 3 days. It supports multiple different funds so I can easily allocate my expenses. The fact that it works in my Apple Wallet and was activated immediately is what I like most, since it allowed instant access to enable me to do my job. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Brex?

{"I wish that funds could be viewed in multiple different currencies. My card is USD but I am located in AUD.","I have a company allowance and not understanding the true value in my local currency can mean over or underspending."} Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks for the review. We're glad Brex helped you get up and running fast with instant Apple Wallet access and easy expense management.

NA
N a.
Solutions Engineer (pre-sales)
Mid-Market (51-1000 emp.)
"Intuitive and reliable App for Business Expenses—Everything You Need in a Few Clicks"
4.5/5
What do you like best about Brex?

Is easy to use, has a good app and the overall experience is what I expect for a business expenses card. I really like the app, it has all the features correctly available without to many clicks. The main feautures you use are very easy to find (historic of expenses, consumed budget, user info etc.).

I like the fact also that to log in and access the services, you dont have to go through 20 different steps (like amex). It is more intuitive than Amex by far, things like knowing your expenses or if you need to lock the card or request chat assistance are available directly and very fast.

It reminds me of the experience of Kraken exchange and a little bit like Revolut (two "financial" apps that I think are also spot on with the usability and ease to use for the everyday user). I have not used the tasks or travel features, but looks like the functionalities on those will also be on par Review collected by and hosted on G2.com.

What do you dislike about Brex?

Overall I like the app, if I where to point something, I would like some more:

Analytics kind of features. Like, receiving an email end of the month to see what have you expensed. Sometimes it is good just to review that the expenses are professional and that you have not made a personal expense by mistake.

A bit of dashboarding (similar to "manage your expenses in revolut"), where basically you can see an aggregation of where and which kind of categories have you made over a period of time

Something more far fetched but that could be nice to have. Usually I use the card mostly when travelling for work, something that could be really nice is having a feature where you say where you are (city, hotel etc.) and gives you quick tips/recommendations (not add based) of where to go for lunch, or which things can you do on your free time while on the business trip. Something that could make me want to open the app when I am travelling to get usefull insights for my trip. Might be a wide area, but overall, having something that makes Brex more connected with the user on their travels (which in my case is the times I use the card the most). Right now I feel Brex is a very spot on solution to manage my payments while travelling, but I feel that the same team can also deliver further capabilities that enhance even further the experience of travelling for work or using the card. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for such a detailed and thoughtful review. We’re glad to hear that Brex has made managing business expenses and travel simpler for you, from intuitive app navigation to quick access to key actions like locking cards or adjusting limits.

We also really appreciate the time you took to share your ideas around analytics, dashboarding, and making the travel experience even more connected and useful. Feedback like this is incredibly valuable, and we’ll be sure to share it with our product teams as we continue evolving the Brex experience.

Thanks again for using Brex and for taking the time to share your perspective.

Nico D.
ND
Nico D.
Independent Contractor for SparkCharge company
Small-Business (50 or fewer emp.)
"Brex Wallet: Easy, Intuitive Expense Selection"
5/5
What do you like best about Brex?

I like how easy it is to make selections in each menu of the Wallet section for expenses. Review collected by and hosted on G2.com.

What do you dislike about Brex?

I dislike that more people don't know about Brex and its software. I wish it was more popular and more in the community conscious. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thank you for the review. We’re glad Brex is making it easy to manage expenses and that the Wallet experience helps simplify submitting expense reports and staying on top of projects while you're traveling. That convenience is exactly what we aim to deliver.

We also appreciate your kind words about Brex and your support. Thanks again for sharing your experience with us!

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Makes my life as a marketing manager so much easier"
5/5
What do you like best about Brex?

Also worth calling out the reporting: it's straightforward to export both spend by card and itemized transactions in clean formats, which has made our reporting per department and overall much easier. And the security is amazing - I appreciate that any unfamiliar charges prompt verification. Review collected by and hosted on G2.com.

What do you dislike about Brex?

Recurring expenses from the same vendor (like LinkedIn ads) used to occasionally get flagged for clarification. I've seen this very rarely as of late, so it's a minor edge case at most and doesn't at all outweigh the overall ease of use. Review collected by and hosted on G2.com.

Response from Brex Support of Brex

Thanks for sharing your experience! We're glad Brex has made budgeting and expense tracking easier, and that features like email forwarding and gift cards save you time.