Brandwatch Social Media Management
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Brandwatch Social Media Management Reviews & Product Details - Page 87

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Brandwatch Social Media Management Overview

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What is Brandwatch Social Media Management?

Brandwatch empowers over 5,000 of the worlds most admired companies to understand and engage with customers at the speed of social. Brandwatch Social Media Management, previously Falcon.io, is a leading solution for social media monitoring, advertising, publishing, audience and performance analytics, and managing customer data. Brandwatch Social Media Management enables brands to explore the full potential of digital marketing and advertising by managing multiple customer touchpoints on one platform. It allows marketers to deliver more personalized brand experiences based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services.

Brandwatch Social Media Management Details
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Languages Supported
English
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Product Description

Brandwatch Social Media Management enables marketing teams working in HQ, local marketing groups or dealerships, and supporting agencies, to collaborate to ensure a consistent brand presence across the different social media types. The platform incorporates complete functionality for social marketing and yet remains simple to use with an engaging, visualisation-based user experience (UX).

How do you position yourself against your competitors?

Brandwatch Social Media Management bridges social media and customer experience management on one seamless, organically built platform. Marketers can plan, execute and evaluate in one place, while mapping all their customer interaction data. Our UX focuses on easing collaboration between individuals and teams with a governance layer that ensures consistent quality and transparency. The technology is backed by a fully integrated approach to services, including onboarding and enterprise level strategic advice.

Seller Details
Seller
Brandwatch
Company Website
Year Founded
2007
HQ Location
Brighton, East Sussex
Twitter
@Brandwatch
34,874 Twitter followers
LinkedIn® Page
www.linkedin.com
1,081 employees on LinkedIn®
Description

Brandwatch is the world’s premier social suite, empowering over 7,500 of the world’s most admired companies.

Thomas G.
TG
Overview Provided by:
Thomas Grünberg

Recent Brandwatch Social Media Management Reviews

KP
Kehrisha P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Super speed service"
Joining was a breeze and the quick intergration was amazing. The fact that all our social media platforms are linked to one app is incredible. ...
Read more
James Luke M.
JM
James Luke M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Brandwatch is a fantastic Social Media Management Platform"
The best things about Brandwatch is their lovely support team who are so helpful and respond promptly to any queries I have. It is also very simple...
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Always so helpful"
It's a great way to manage our large organisation & the support team are always so helpful when we need them with great communication.
Read more

Brandwatch Social Media Management Pricing

Full Suite
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Brandwatch Social Media Management Media

Brandwatch Social Media Management Demo - Social Media Content Calendar
Publishing your content across major social networks
Brandwatch Social Media Management Demo - Analytics Dashboard -
Easy reporting, measurement and tracking of key performance metrics across social networks.
Brandwatch Social Media Management Demo - Social Media Inbox & CRM tool
Streamlined handling of incoming messages, comments and inquiries across networks.
Brandwatch Social Media Management Demo - Social Listening and Monitoring
Tracking of 100m+ online sources including all major social media networks.
Brandwatch Social Media Management Demo - Competitor Benchmarking
Compare and contrast performance with peers, competitors and industry leaders.
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Video Reviews

Review by Sydney T.
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Falcon is Helping Us Completely Revamp Our Social Media Culture!
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Very effective tool. Reliable and easy to use.
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862 Brandwatch Social Media Management Reviews

4.1 out of 5
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Brandwatch Social Media Management Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Brandwatch Social Media ManagementQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Internet
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Brandwatch Social Media Management?

As social is a combination of publishing, engaging, analyzing and moderating, it's vital for any company that a social media management can handle all this. Falcon Social can. Review collected by and hosted on G2.com.

What do you dislike about Brandwatch Social Media Management?

I.e the ability to drag'n'drop posts from one day to anorher. Review collected by and hosted on G2.com.

What problems is Brandwatch Social Media Management solving and how is that benefiting you?

With Falcon, we can easily engage with all our stakeholders in various ways and from all channels from one single, modern platform. The ability to do this gives us an edge Review collected by and hosted on G2.com.

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Verified User in Cosmetics
UC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Brandwatch Social Media Management?

- build tool

- centralised publishing for all social networks Review collected by and hosted on G2.com.

What do you dislike about Brandwatch Social Media Management?

- not being able to use the build tool in local market (UK) until data protection issues are resolved

- no publishing tool on Instagram Review collected by and hosted on G2.com.

Recommendations to others considering Brandwatch Social Media Management:

Karl McCay is probably the best account manager i've had from a social media point of view. He is very on the ball, very responsive and helpful. Review collected by and hosted on G2.com.

What problems is Brandwatch Social Media Management solving and how is that benefiting you?

Save on app building costs Review collected by and hosted on G2.com.

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