Brandwatch Social Media Management Reviews & Product Details - Page 7

Having everything in one place and an extremely easy user experience makes our day to day role so much easier. The features and intuition of the platform are fantastic. Review collected by and hosted on G2.com.

We do have some improvements that would make life easier and the Brandwatch team are great at taking these on board. We'd love to see some Engage features improved in terms of feed structure and peer to peer management. Review collected by and hosted on G2.com.

Really appreciate the automation features as well as the tagging features that can be set us using simple keywords. This feature alone helps short response times for the team. Review collected by and hosted on G2.com.

The feature that I find lacking in Brandwatch is the ability to run individual user reports to see every response that is being given and the comments/dms they are answering that user is giving. Review collected by and hosted on G2.com.

Helps keep mutipal uesful pieces of work in one place, easy to use and quick to use. keeps you accountable to the work you are doing. Review collected by and hosted on G2.com.

i cant really fault brandwatch so far, has been very useful to use. Review collected by and hosted on G2.com.

Having all our social media channels in once place to be able to engage with and moderate is really helpful. The Brandwatch team are always availabe to speak to and will always try to resolve any issues as quickly as possible. Review collected by and hosted on G2.com.

The only real issues we've encountered with Brandwatch are when there are technical issues or difficulties or when some functions aren't available, yet. Review collected by and hosted on G2.com.

Falcon.io is a social media marketing tool that helps businesses manage their social media accounts all in one place. It allows users to schedule and publish posts, listen to what people are saying about their brand, engage with followers, and track how well their social media efforts are performing. It's like a convenient hub for businesses to handle their social media presence effectively. Review collected by and hosted on G2.com.

I don't have much dislkes about Falcon.io. One thing maybe is how its interface looklike and somehow sometimes confusing to me. There are a lot of fields and buttons confuses me where to go or what to look for. Review collected by and hosted on G2.com.

Falcon.io, now Brandwatch Social Media Management, is the most robust platform with the best customer experience for the price. No other platform that I've used or researched comes even close to the quality you get for the price. It's also intuitive, growing and evolving its product roadmap beautifully, provides superb customer support and training resources.

Brian McKittrick is my team's Brandwatch rep, and he's the most stellar, supportive, most knowledgable rep I've ever worked with. Thank you for everything, Brian! Review collected by and hosted on G2.com.

Nothing. It's a fantastic platform and I would recommend it for any social media manager or professional.

However, it would be great to have a mobile app for being able to schedule posts, do social listening and engagement. Review collected by and hosted on G2.com.

As written in the title for the review the thing I like best about Falcon is that one tool monitors all our social media activity. It makes it a lot more convenient to monitor Linkedin, Facebook and Instagram comments Review collected by and hosted on G2.com.

The user interface in browser. The user interface on desktop is acceptable but the most recent update has done more harm than good in my opinion. Eventhough there is an app available on mobile platform accessing Falcon.io via browser on mobile is bad experience. Review collected by and hosted on G2.com.

It's very easy and comfortable to use when you're part of a team. I love that we can all work on stuff in different moments and leave each other important notes. It's flexible and allows you to create your own views so everyone can create their own dashboard, crafted specifically for their needs. Review collected by and hosted on G2.com.

I really don't like that you can't bulk review a whole view. It seems like an easy thing to implement, and it would make my team's lives easier. Review collected by and hosted on G2.com.

Scheduling and metrics are great features and provide a solid user experience and functionality. Review collected by and hosted on G2.com.

The Engagement feature could do with including more types of engagement, as well as better previews and other functionality. Review collected by and hosted on G2.com.

The best feature of Brandwatch is the ability to asign queries to anyone in the organisation. Review collected by and hosted on G2.com.

Some channels don't have the ability to block users. Review collected by and hosted on G2.com.