Brandwatch Social Media Management Reviews & Product Details - Page 6

You can work on both Community Management and Analysis, with integration with multiple platforms. Review collected by and hosted on G2.com.

They don't have integrations with some relevant platforms, and the Influencer feature is still weak. Review collected by and hosted on G2.com.

Brandwatch's calendar allows me to easily schedule content, and then copy that content to our other social media accounts. The platform was easy to set up and easy to navigate! Review collected by and hosted on G2.com.

The only complaint I have is that out current package is limited to monitoring 20 channels for benchmarking purposes. Review collected by and hosted on G2.com.

The onboard photo editor is really helpful when sharing a single image or set of images across multiple platforms. Review collected by and hosted on G2.com.

I wish that it were easier to schedule a single message across multiple platforms. Right now, you have to copy paste across all networks and it is time consuming and I constantly worry that something will get missed. Review collected by and hosted on G2.com.

Brandwatch is easy to use without watching videos or reading a lot of text. I am noticing a wonderful responds to posts that I do not see with other platforms. Also, Brandwatch is innovative and has direct links to many other popular software such as Salesforce. The integrations are seamless and the account management team is knowledgeable. Review collected by and hosted on G2.com.

The software is quite good. The key is understanding what you are buying and ensuring your Backoffice is programmed with everything you expected. Review collected by and hosted on G2.com.

The interface is visaully appealing and the knowledge base they provide offers some great resources for self paced training. Review collected by and hosted on G2.com.

The system doesn't allow you to post to multiple platforms at the same time, which is how they advertise themselves on Google. Support is hit or miss on how quickly they respond, and although we clear our cache regualarly there are a lot of strange bugs within the system. Review collected by and hosted on G2.com.

I have found Brandwatch Social Media Management platform to be very useful and easy to use. The different expects of the platform provide an integrated system to schedule and monitor my posts across all the social media outlets. The reports and components of the platform are essential to my success with our social media outlets. Review collected by and hosted on G2.com.

I have found that occasionally the social media channel gets disconnected. Review collected by and hosted on G2.com.

One tool for everything. If you are managing several social media accounts, Brandwatch is a great solution for managing your channels. Through one platform you can create content, publish, interact with users and analyse the performance of your content and pages. Also have an AI tool that will help you to create the best content and will guide on the engagement of your page. Review collected by and hosted on G2.com.

The only think that is missing on the brandwatch tool is a more complete advertising module. Having the possibility of creating, managing and analyzing your ads (from several platforms) in a unique tool would be amazing. Review collected by and hosted on G2.com.

Brandwatch is built to provide a range of services at a decent price point. From analytics to measuring as well as a simple approval functionality when publishing content. Built for teams from two to multiple users. Review collected by and hosted on G2.com.

Brandwatch has a lot of dreams but falls short when it comes to regular use. There were many times when the basic usability just wasn't there such as tagging companies when posting to LinkedIn from the system (which we would then have to go back and add later when published when time allows) as well as issues with posts failing to publish but then publishing later after being deleted from the system. You tend to get handed from person to person when seeking assistance and the chatbot seems to be the go-to when needing any type of support even if you get your own account manager. Review collected by and hosted on G2.com.

An easy-to-use tool with every social media management function I need to run multiple accounts across multiple channels efficiently. 'Publish' and 'Measure' are the main two sections that I use every single day. 'Listen' is also a brilliant tool to complement my other more traditional reporting metrics - I have email alerts set up for brand mentions which are super handy, and the sentiment volume breakdown has helped me to quanitfy something that would otherwise be near impossible. Customer support is excellent too, with rapid responses and troubleshooting. Review collected by and hosted on G2.com.

The text editor in the 'Publish' segment can sometimes be a bit choppy, misreading paragraph breaks as double spaces or sometimes missing them completly. This can make inputting text more fiddly than it needs to be. Posts do occasionally fail but having used other social tools, I don't think this is a Brandwatch-specific probelm. It is also worth noting that this is one of the more expensive suites on the market. Review collected by and hosted on G2.com.

The possibility to manage all social media content in a single place. Review collected by and hosted on G2.com.

My most minor favorite thing about SMM is that although I see listening content in feeds I can't respond to it directly in the feed Review collected by and hosted on G2.com.