Brandwatch Social Media Management Reviews & Product Details - Page 4

You can manage all the social media platforms in one page that is the best part of the Brandwatch. Moreover, it seamlessly integrates with all the social media platforms. Love the UI design as well. Review collected by and hosted on G2.com.

I have never used the customer support so I cannot comment on it. Review collected by and hosted on G2.com.

It's a great way to cut out a lot of irrelevant noise and the scheduling is very good. Review collected by and hosted on G2.com.

The lack of integration with the basic functions of Instagram is very frustrating, especially when other management platforms have these functions. Prioritising the Pinterest API over Threads is also ridiculous. Review collected by and hosted on G2.com.

All in one place!! and super quick feedback and support Review collected by and hosted on G2.com.

a few issues getting set up but easy to fix Review collected by and hosted on G2.com.

The ease of managing my social networks, and artificial intelligence Review collected by and hosted on G2.com.

I can't post on multiple social networks at the same time Review collected by and hosted on G2.com.

Brandwatch is key to our social media strategy. It allows us to streamline our workflow and focus our efforts on what's most important to our brand. It provides a solution to carry out and measure all activity, and to be more proactive with our content strategy - constantly optimising with deeper analytics.

The simple fact that we can do everything from one easy-to-use interface has saved our business so much time. We can now dedicate time to social media listening, which we could never have imagined. And the fact it's powered by Brandwatch means we have access to powerful insights that help us to analyse conversations and trends happening around our brand and the wider industry - allowing us to make effective, data-driven decisions.

And on top of that, their customer service is second-to-none - having 24/7 live chat support from knowledgeable, friendly and helpful staff is invaluable.

Brandwatch Social Media Management really is worth every penny! Review collected by and hosted on G2.com.

There is, like with any other platform, the odd issue. For example, the occasional post not publishing with no real reason given, or access to certain channels being lost if regular manual reconnection isn't carried out. However, the customer service team always provide the best advice on how to work around any issues that do arise. Review collected by and hosted on G2.com.

Brandwatch has most of the functionality you would expect from a social media management tool. The publishing feature is easy to use, the inbox collates messages in a simple to view format and analytics are easy to view and interprete.

The Listen module makes this tool stand out from the crowd - allowing you to create powerful search queries to see the view online about your brand or themes which are important to your business. Review collected by and hosted on G2.com.

The tool is a little buggy. Going to a user's profile from an engage message is very hit and miss. The audience feature isn't particularly useful.

There are limits to the social listening element with video content and review sites not being picked up. Review collected by and hosted on G2.com.

O gerenciamento amplo dos posts e recebimentos de informações Review collected by and hosted on G2.com.

Não acho nada que não possa agregar até o momento Review collected by and hosted on G2.com.

I like that Brandwatch is an all-in-one tool for social media management so that all channels can be taken care of in one place. It's a very user-friendly yet at the same time powerful tool that helps us not only keep up with conversations happening on our own channels, but ABOUT us through its social listening capabilities. Brandwatch has saved our team so much time and streamlined our processes. I have Brandwatch open all the time, every day! Their customer support is also very responsive in chat and helps me resolve any issues or questions quickly. Review collected by and hosted on G2.com.

There are some areas I'm wanting Brandwatch to approve, such as the ability to schedule retweets and quote tweets as these are a big part of our Twitter strategy. Review collected by and hosted on G2.com.

Besides the benefits of having all social media in one platform and having different profiles to manage everything, the best is their customer support. I had a problem with my Instagram channel and they solved it via email sending me pics and videos of what I needed to do. Excellent customer service (thanks Angela) Review collected by and hosted on G2.com.

They need to improve some things but they listen and actually improve for you, so really happy with that as well. Review collected by and hosted on G2.com.

The most feature I like about Brandwatch Social Media Management tool is that we can easily track all the social media platform in a single place and create interactive dashboards for reporting purpose , we also schedule are advertising, see the targeted audience and many more. Review collected by and hosted on G2.com.

Here are some points which i have to covered like connectivity error with the channels which cause wrong data and information. They have also some limitations like it can't connect with all social media channels.Sometimes delayed in assistance from customer support. Review collected by and hosted on G2.com.