Brandwatch Social Media Management Reviews & Product Details - Page 18

Simple to post to the platform. Filtering and navigating within the different sections is easy. The system overall is very intuitive. I find the approval function to work fairly well. Review collected by and hosted on G2.com.

The reporting functionality is my biggest complaint. We end up having to check data within the native platforms as there are discrepancies. If this were improved I would be extremely satisfied with the product. The onboarding training left much to be desired. Review collected by and hosted on G2.com.

It's user friendly and makes it really easy to schedule posts on multiple platforms simultaneously. I also like the library function where you can save media for use on multiple posts Review collected by and hosted on G2.com.

It would have been nice if I could schedule posts for multiple audiences with separate budgets at the same time, instead of having to duplicate the post for the other audiences. Review collected by and hosted on G2.com.

I can always have a look at what people from my organization abroad are doing at the moment. Communication is effortless, and there's no need to exit the platform to do so. Review collected by and hosted on G2.com.

That Falcon isn't allowing to publish several pictures at once without the Hub App. Also, I don't understand why posting several photos on LinkedIn isn't possible. Another point is that I don't know why the view on the content pool to see what others have published has been deprecated on July 2nd. Review collected by and hosted on G2.com.

How we can structure our feed and make categories. Always great that we can assign stuff to colleagues. Review collected by and hosted on G2.com.

It takes time for new DMs to come in. With assigning DMs it would be great to have a notification right on Falcon and not only via email. Review collected by and hosted on G2.com.

You can view all your channels and have the ability to pull in multiple feeds and customize them to how you like. Review collected by and hosted on G2.com.

No gif support means when engaging with customers, I have to switch to the native apps. Review collected by and hosted on G2.com.

Social listening tool to find out what's trending Review collected by and hosted on G2.com.

Can't schedule FB and TW posts at the same time for one account Review collected by and hosted on G2.com.

I like being able to copy posts to multiple channels at once. I can add the first comment on Instagram, I can add links to posts. I can use the measure dashboards to discover the analytics behind the post. It's a one stop shop. Also, I can see campaigns that the corporate has put up so I can pull content from theirs. Review collected by and hosted on G2.com.

I don't like that we can't post certain videos or multiple photos. Also, I would like to see the best time/day to post content based on our data. The hub app does not work well. I wish we could add our Pinterest page. The Twitter and Instagram images always need to be reduced in size. I wish each country could add the pictures that they're posting so other countries can use their content as well and translate it to their needs. Review collected by and hosted on G2.com.

I love that I can ask a question and get a response (that actually helps) within 5 minutes. The customer service is an actual person who can not only help but can also understand the problem and help create solutions. You don't often see this anymore and it's one of the best things about Falon. Not only do they have great service in the moment, but my customer representative checks in every few months on how Falcon is working for us. The reperesentative also takes on long-term or larger issues that I have and fixes them or at least mentions the progress they have made towards fixing them.

I also enjoy the ability to move between accounts seemlsly in one location. Having over 50 channels connected it is nice to see what each account is up to in one spot. Review collected by and hosted on G2.com.

I dislike the meaurement dashboard they have. I have used multiple other social media scheduling tools and this is one of the least user friendly dashboards I have used. It makes analtyics way to complicated and could use a fresh, simple look. I also do not like the limitations they currently have with Instagram. Although I can schedule stories the anylitics (which have just changed) are not ideal and could be much better. Review collected by and hosted on G2.com.

Falcon.io is a practical tool when you need to publish a lot on different platforms. Makes life a lot easier. Review collected by and hosted on G2.com.

Limits on publishing several photos on instagram. Review collected by and hosted on G2.com.

It's simple, intuitive and easy to use. A lot of shortcuts, like just copying an old post without the need to do it from scratch. Creating a campaign with stock photos for a certain period. And very easy campaign/ad sets creation. Review collected by and hosted on G2.com.

Still has less options than business manager. Lacking the personalization part for the link posts (landscape, square, portrait picture). Can't track carousel posts in GA. Review collected by and hosted on G2.com.