Box Reviews & Product Details

What I like best about Box is its excellent balance of security, simplicity, and collaboration. The platform makes it incredibly easy to store, organize, and share files across teams while maintaining strong access controls and compliance standards.

I especially appreciate the seamless integrations with tools like Microsoft Office and Google Workspace, which allow us to edit documents in real time without switching platforms. The version history and file recovery features are also very reliable, giving peace of mind when working on critical documents.

Overall, Box has significantly improved our document management process by making collaboration faster, more secure, and more organized. Review collected by and hosted on G2.com.

What I dislike about Box is that it can sometimes feel slower than expected, especially when uploading or syncing large files. The desktop sync tool isn’t always as smooth or intuitive as other cloud storage platforms, which can affect productivity during heavy usage.

Additionally, some advanced features and storage limits are locked behind higher-priced plans, making it less cost-effective for small teams or individual users. The interface, while clean, can also feel slightly complex for new users and requires a learning curve to fully utilize all functionalities.

Overall, while Box is powerful and secure, performance consistency and pricing flexibility are areas that could be improved. Review collected by and hosted on G2.com.

1. Easy to roll out across teams with minimal onboarding friction.

2. Clean interface makes file management simple even for non-technical users.

3. Integrates smoothly with enterprise apps like CRM, email, and collaboration. Review collected by and hosted on G2.com.

1. Advanced configuration and governance settings can feel complex.

2. Feature-rich platform can feel heavy for small teams.

3. Costs increase steadily as storage and user base grow.

4. Customer support responsiveness varies by subscription tier. Review collected by and hosted on G2.com.

My love for it's dynamism with efficient support of my videos,photos and graphics and many other content.Salute for lightning fast with uploading of large documents.Stand out with rock solid security to keep my sensitive documents secure and access from anywhere without any worry. Review collected by and hosted on G2.com.

Lightweight,Lightning fast and effective for my cloud content collaboration and document storage. Review collected by and hosted on G2.com.

I like how Box allows me to store files and documents in the cloud, so I can access them from any device anywhere. It solves many common problems related to file storage, collaboration, and data security. Box helps me store files securely in one place, access them from anywhere, and share them easily without worrying about data loss or version confusion. It improves collaboration by keeping everyone on the same file and protects sensitive data with strong security controls. What I like most about Box is its secure and easy file sharing. It keeps all files organized in one place, allows smooth collaboration, and lets me access my content anytime from any device with confidence in data security. I also like how Box integrates smoothly with other tools like Microsoft 365 and Google Workspace. The version control, activity tracking, and mobile access work especially well and make collaboration simple and reliable. The initial setup of Box was easy and quick. Creating an account, uploading files, and setting sharing permissions was simple, and the interface made it easy to get started without much learning time. Review collected by and hosted on G2.com.

Sometimes file syncing and notifications can be slow, and a few advanced features feel complex for new users. Improving speed consistency and making the interface a bit more intuitive would make Box even better. Improving background sync speed, especially for large files, would help a lot. Real-time or more reliable notifications would also improve responsiveness. For the interface, clearer icons, simpler menus, and better onboarding tips for advanced features would make it more intuitive for new users. Review collected by and hosted on G2.com.

I really like the feature in Box that allows me to save my most important files under 'Favorites'. It helps me save time when I'm looking for critical documents because I don't have to spend time searching through all my files. I find the initial setup pretty easy. Review collected by and hosted on G2.com.

Maybe add a feature through which we can get notifications via mail or phone. Let's say we are working on a project. Whenever a deadline for an action item comes up, Box can automatically send it to the relevant person. Of course, this may be allowed once we let Box track those deadlines. Review collected by and hosted on G2.com.

Well, Box takes my management from 0 to 1 with it's AI Powered hassle-free workflow. The work used to take days now move in hours. The desktop sync and mobile apps makes files available where people actually work which has noticably reduced " Where is my latest file"? questions during busy projects.

Another thing is I can build a custom box agent and put it to work, which really helps me and my team to move faster than ever. +1 for this feature! Review collected by and hosted on G2.com.

Box is overall great and helping us in our day to day work. But one thing, I've noticed while onboarding an admin to workspace. An admin onboarding checklist or a simplified setup wizard would have shortened the rollout time. This has caused us multiple issues and wasted time going through it. Review collected by and hosted on G2.com.

What I like best about Box is how easy it is to use and set up. The interface feels simple and clean, so getting started doesn’t take much effort — everything just works out of the box (pun intended). Implementation was smooth, and our team didn’t need any special training to get going. The customer support has also been responsive whenever we had questions, which really helps. I use Box almost every day to store and share files, and it’s packed with just the right set of features — not overloaded, but everything you need for collaboration. The integrations are also seamless, especially with tools like Microsoft Word and Slack, which makes daily work much more convenient. Review collected by and hosted on G2.com.

What I dislike about Box is that syncing large files can sometimes take longer than expected. The desktop app also feels a bit heavy and can lag when starting up or refreshing folders. Occasionally, permission updates or shared links don’t reflect right away, which causes a little confusion among team members. It’s nothing major, but I wish the performance and responsiveness were a bit smoother, especially when working with bigger projects. Review collected by and hosted on G2.com.

Box achieves an impressive balance between a straightforward, user-friendly interface and robust enterprise-level features. The folder organization and sharing capabilities are intuitive, allowing team members to begin collaborating right away without needing extensive training. Meanwhile, the comprehensive security controls, detailed permission settings, and thorough audit trails provide reassurance that sensitive documents are managed securely, which is essential in a professional setting. Review collected by and hosted on G2.com.

While Box excels in security and collaboration, there are some aspects that can be frustrating in everyday use. The web and desktop interfaces sometimes feel slow or cumbersome, particularly when working with large folders or numerous versions. Additionally, certain actions require more clicks than one might expect. Review collected by and hosted on G2.com.

I really like the ease of use with Box, especially the drag-and-drop feature for files. Whether it's images, graphics, documents, videos, or PDFs, it's easy to drop them in and create folders to keep everything organized. The initial setup was simple, and it's been used by our entire campus, which means more than 4,000 people. Also, it integrates well with Slack and most other software we use. Review collected by and hosted on G2.com.

I know there are some inter-platform chat capabilities or messaging, but would like to see that ramped up and be stronger. Review collected by and hosted on G2.com.

I really like the fact that I can upload music files and organize them in such a way that the music files are able to play one after another without me manually clicking on each music file after each file plays. You can easily share the files with a link to a folder or the individual files. Also, you can access the files through the desktop of the app, it's very convenient this way. Review collected by and hosted on G2.com.

I dislike that I can't manually adjust the order of the music files. I would have to delete each file and then re-upload in the order that I would want the files in. I also am not a big fan of the look of the files and the interface. I also dislike that you can't download files offline from the app like other similar file storage and sharing applications. Review collected by and hosted on G2.com.