# Box Reviews **Vendor:** Box **Category:** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration) **Average Rating:** 4.2/5.0 **Total Reviews:** 5,244 ## About Box Box: The leader in Intelligent Content Management — Store, secure, and automate content on an AI-powered platform Box helps businesses of every size get more value from their documents and files with stringent security controls, intelligent workflow automation, and AI agents that extract critical insight. ✓ Box AI — Summarize documents, extract insights, ask questions in natural language, and deploy and create intelligent AI agents that automate repetitive work ✓ Intelligent workflow automation — Streamline reviews, contract approvals, and onboarding with AI-powered workflows ✓ Security and compliance — Protect sensitive information with granular access controls, intelligent threat detection, and AI governance that meet HIPAA, FINRA, FedRAMP, and GDPR standards ✓ Integrations and extensibility — Connect Box with 1,500+ popular apps or extend functionality with APIs and SDKs ✓ Industry solutions — Trusted by leading finance, technology, government, and life sciences organizations for secure collaboration and AI-enhanced productivity ## Box Pros & Cons **What users like:** - Users value the **ease of use** of Box, finding it intuitive and requiring minimal training for effective utilization. (96 reviews) - Users value the **robust security features** of Box, ensuring secure collaboration and file management for teams. (57 reviews) - Users appreciate the **simple sharing and collaboration** features of Box, enhancing productivity and easing document management. (54 reviews) - Users value the **easy sharing** feature of Box, enabling seamless collaboration and secure access to files from anywhere. (50 reviews) - Users value the **seamless integration** of Box with various platforms, enhancing collaboration and file management efficiency. (47 reviews) - Collaboration (38 reviews) - Users find Box to be **intuitive and user-friendly** , making it easy to store and manage documents efficiently. (34 reviews) - Easy Collaboration (33 reviews) - Team Collaboration (33 reviews) - Easy Integration (32 reviews) **What users dislike:** - Users experience **slow performance** with Box, particularly during syncing and when using the mobile app. (30 reviews) - Users find Box to be **expensive** for smaller teams, especially when compared to more affordable storage alternatives. (27 reviews) - Users find the **storage limitations** of Box frustrating, as costs are high for the amount of available space. (20 reviews) - Users feel that Box is **lacking features** in lower-tier plans, complicating user experience and collaboration efforts. (17 reviews) - Users report **performance issues** with Box, including slow uploads, downloads, and syncing, impacting overall productivity. (17 reviews) - Users often face **connectivity issues** with Box, experiencing syncing problems and limited connection options. (15 reviews) - Interface Usability (15 reviews) - Users face **syncing issues** with Box, including delays and difficulties managing offline file access effectively. (15 reviews) - Cost Limitations (14 reviews) - Learning Curve (14 reviews) ## Box Reviews ### 1. The Best Cloud storage Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sagar B. | Senior accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Box?** It is one of the best Platform available out there for cloud storage **What do you dislike about Box?** There is nothing that I do not like about Box but there are certain things need to be improved on the mobile application. If that is fixed this app is flawless **What problems is Box solving and how is that benefiting you?** It is just like other cloud storage platforms but best in the industry ### 2. Great user experience, easy to navigate, on the go very useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about Box?** Easy, the UX is intuitive, more affordable than alternatives **What do you dislike about Box?** Wish it were free that's about it otherwise suits my needs. **What problems is Box solving and how is that benefiting you?** Easy collaboration and esign as well. ### 3. Great for collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Brooks N. | Director of Business Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Box?** Box is an ideal solution for creative teams collaborating on projects. Using the Box Sync app to make the folders available in my Mac Finder window is incredibly helpful. **What do you dislike about Box?** I don't have any negative comments to say about Box. The software is dependable and I can only think of 1 time in the last 4 years that I've had an issue with files syncing. **What problems is Box solving and how is that benefiting you?** Box provides a file storage solution for our team, a way to share collateral with our clients, and for our clients to share files with us. I like how easy it is to share large files without making emails undeliverable. ### 4. Quick-witted,exceptionally good and magnarvelous contents storage and collaboration tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Giovanni M. | Financial Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Box?** Box ensures that all our organization files and documents are kept organized and managed effectively.I use Box to securely store files in cloud.I like ease to quickly share files and documents with others.It's easy to access and work on files and documents efficiently. **What do you dislike about Box?** Box achieves all that I want although I find uploading and sharing of large files and documents to be slow. **What problems is Box solving and how is that benefiting you?** All files and documents are kept safe in cloud using Box. Box enhance ease of files retention. Box ensures ease of files and documents search. ### 5. Benefits of using box.box and benefits **Rating:** 4.5/5.0 stars **Reviewed by:** LEONARDO BERGONZI S. J. | Business Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Box?** Simplicity in it's usage, nice interface and fast to work with. **What do you dislike about Box?** Could be better if the app worked properlyon the computer. **What problems is Box solving and how is that benefiting you?** It is solving the distance barrier, in other words it bennefits homeoffice. ### 6. Great for keeping case files organized **Rating:** 4.0/5.0 stars **Reviewed by:** Jamilex D. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Box?** I liked that Box was compatible with the legal software practice panther. It made it easy to locate files for our cases and stay organized throughout the whole case. **What do you dislike about Box?** I wouldn't say I liked that sometimes Box would freeze. It could be because of the computer I was using, but besides that, Box was great and easy to use. I would use it again. **What problems is Box solving and how is that benefiting you?** I haven't used Box recently, but I didn't experience problems or issues when I had it. The freezing could have been from my computer; not something Box could fix. ### 7. Good application **Rating:** 4.0/5.0 stars **Reviewed by:** Mariana F. | Paralegal, Legal Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Box?** Easy to use, to create folders and add and remove files **What do you dislike about Box?** When I worked with Practice Panther, everyday was required to log in to box, and sometimes we needed to work separately in his own site. **What problems is Box solving and how is that benefiting you?** I don't use Box anymore ### 8. " Complex and Robust Cloud database Management " **Rating:** 5.0/5.0 stars **Reviewed by:** Laura U. | Director of IT Delivery Services , Utilities, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2023 **What do you like best about Box?** It has advanced features like showcase and sync adaptive to cloud file synchronisation and sharing. Enable any user to easily share large files. Custom LMS enabled for drag and drop for easy collaborative edition. Robitiuous cloud syncing and backups **What do you dislike about Box?** Nothing to complain upon all it offers are working well **What problems is Box solving and how is that benefiting you?** Improvement on digital file vault and minimum inconveniences. ### 9. Easy storage of files **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2022 **What do you like best about Box?** We use box to share and store files across teams. This allows us to have a storage place to put it and also share exterenally. As a company account, I am also able to access files that aren't shared directly with me with the search bar. What I like best about box is its version history. If I accidentally upload a new version of a file, I can easily backtrack to an older version. **What do you dislike about Box?** While the version history is useful, it's not useful when I don't know the difference between versions especially if I edited the item through box's internal microsoft programs. As box also live saves each update, each one small change will be a new version even if they're only a few minutes apart and you never closed the file. **What problems is Box solving and how is that benefiting you?** Box is help solving a storage issue. I can access files across different computers without a fear of losing it if I need to clear my computer memory. This was useful when Covid began as I was previously utilizing desktop and had to switch to laptop. ### 10. Great Cloud service **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsay G. | Accountant & Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Box?** The versitility is really nice. From usi **What do you dislike about Box?** ng on windows to mac, apple iOS or Android, this app is very easy to upload and file documents of all sorts. Sharing specific files with others using a secure link is another great feature of box. **What problems is Box solving and how is that benefiting you?** Having a place to store our files of all sorts, yet we can easily access the files anywhere anytime. The syncing of the files across all users and computers has been a true life savor. We are always using the most recent versions of files. ### 11. Does the job but could be improved **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Box?** The best thing about Box is that you can safely view and send confidential assets through its platform. You can also easily see who has access to each folder and assign how much access they should have. **What do you dislike about Box?** The organization is very poor, in my opinion. I had a very hard time navigating the system at first and pretty much learned as I went along. There wasn't enough information I found about shortcuts, I simply found out from others on my team. **What problems is Box solving and how is that benefiting you?** Box is solving the problem of having confidential assets accidentally leak. Being able to view and send assets through this platform helps put my mind at ease when I'm working. ### 12. Good easy to access and share file storage **Rating:** 5.0/5.0 stars **Reviewed by:** Joe K. | Digital Camapign Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Box?** The best and most used part of Box is the ability to easily store and organize our company's files in one place, which allows easy access to share them with other employees. **What do you dislike about Box?** There's nothing specific to dislike about Box. I do think the user interface could be a little more appealing and I wish the cost was a little lower, but both are minor things to dislike. **What problems is Box solving and how is that benefiting you?** Hosting and backing up company files, videos, documents, ad creatives, etc. in one central, organized, easy-to-find place that is accessable to everyone within the company. ### 13. Safe and Readily Accessible **Rating:** 5.0/5.0 stars **Reviewed by:** Adrian G. | Executive Assistant, Environmental Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about Box?** I like that all my important files relating to work, school, and personal are SAFE in one place and readily accessible when I need them. I have never had an issue, and that makes me happy! **What do you dislike about Box?** There is nothing negative I can say about this product. **What problems is Box solving and how is that benefiting you?** Safety and accessibility. No one can get into my files unless I give them access to it. Updates are done in real-time, which makes life easier! ### 14. Box for seamless collaboration and storage of files **Rating:** 4.5/5.0 stars **Reviewed by:** vikesh b. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Box?** Collaboration with external organizations, 3rd party application integration, Seamless sharing of files. **What do you dislike about Box?** Upload limit, doesn't support OAuth 2.0, Box shield comes with an additional price tag **What problems is Box solving and how is that benefiting you?** Cloud storage and collaboration between entities ### 15. Great Document Sharing Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Kayla M. | Field Support Representative, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Box?** I like that it provides a secure, easy way to share internal-only and customer-facing documents within our company. **What do you dislike about Box?** It can be difficult to locate documents you've already viewed/saved. **What problems is Box solving and how is that benefiting you?** It allows for storage and sharing of documents electronically. ### 16. A cloud repository for all your files. **Rating:** 4.0/5.0 stars **Reviewed by:** Aristotle M. | Engineering Head, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Box?** Ability to integratento different platforms. **What do you dislike about Box?** pricing level for premium account.and sometimes slow upload **What problems is Box solving and how is that benefiting you?** File sharing,repository ### 17. Easy to navigate for storing and sharing files **Rating:** 5.0/5.0 stars **Reviewed by:** Francine D. | Director, New Business, Financial & Policy Service Operations at Mutual Trust Life Insurance Company, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Box?** Simple navigation, intuitive and I love how you can share files, assign tasks and set expiration dates on files. This reduces overall redundant records. For business this is our only approved cloud storage; however I personally use iCloud. **What do you dislike about Box?** I can not pin files to my windows toolbar for easy acces the way I’m used to. Shortcuts outside of box will not store either. **What problems is Box solving and how is that benefiting you?** Currently we are using it for storage and sharing we plan to use it for more features such as e-signature's in the future. ### 18. BOX review **Rating:** 4.5/5.0 stars **Reviewed by:** Ovarlyn T. | Salesforce administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Box?** Ease of use, user-friendly, easy administration, fast support response. **What do you dislike about Box?** Constantly outages, In all other aspects fit my needs. **What problems is Box solving and how is that benefiting you?** Mostly sharing files within the company ### 19. Box is fine - just not right for all our needs **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2022 **What do you like best about Box?** It's been a great way for us to organize our files as long as you have a well-defined folder/file structure and hierarchy. **What do you dislike about Box?** It just didn't quite fit our needs in terms of the searchability of our assets. We still use it for organization-wide cloud storage, as it works really well for that. But it's not great for digital asset management, and trying to use it as such caused us a lot of complications and wasted time. **What problems is Box solving and how is that benefiting you?** We needed a good way to share our organization's core documents and other important shared files. We love it for that aspect and it works great. ### 20. Cloud Management Tool (Box) Review **Rating:** 4.5/5.0 stars **Reviewed by:** Ankur R. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2022 **What do you like best about Box?** A true saas offering for content management and archival of important deliverables and documents. The best thing is it's secured collaboration with anyone and anywhere. **What do you dislike about Box?** The box is very helpful and nice but it still lacks with compliant electronic signature features. Other point is non availability of integration with project management applications **What problems is Box solving and how is that benefiting you?** The Box has solved our content collaboration problem with non organization stakeholders. Due to its secure behaviour and restricted access permission helped us to manage the documents in appropriate manner. ### 21. box is perfect example of digital platform **Rating:** 4.5/5.0 stars **Reviewed by:** Hsrish R. | SERVICE DELIVERY MANAGER, Enterprise (> 1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Box?** Very easy to create folders and documents. Easily accessible anytime remotely. Easy to download and share with anyone remotely. Easy to add people and give access. **What do you dislike about Box?** Sometimes it's prolonged to respond. We need some more user-friendly features. Good to have more formats feature in the download(Which is not available right now) **What problems is Box solving and how is that benefiting you?** Almost all my KT sessions, onboarding process, offboarding process, Monthly operations review, and more documents are stored in BOX and easy to share with resources when required ### 22. Integrating BOX into Outsystems Applications **Rating:** 4.0/5.0 stars **Reviewed by:** Senthil N. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2022 **What do you like best about Box?** BOX REST API Integration into Outssytems helps to Create, Manage BOX Contents from Outsystems Applications. **What do you dislike about Box?** Initial Configuration like Authentication, Authorization and Access token management will be a little complex, But all techie's familiar with this kind of configuration. **What problems is Box solving and how is that benefiting you?** BOX is a cloud-based content management system, For me, It helps me to share specific files with specific teams and track the comments. ### 23. Sufficient Tool for File Storage **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Box?** Good organization of files for different categories **What do you dislike about Box?** Slight glitches such as saving changes or autosave while editing. **What problems is Box solving and how is that benefiting you?** Really safe and encrypted tool for trutsed file storage ### 24. BOX Application : Easy to use and Supports Drag & Drop file sharing across team **Rating:** 5.0/5.0 stars **Reviewed by:** Arvind Kr. Rai . | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Box?** The BOX Application is Easy to use and Supports Drag & Drop file sharing across teams. It maintains the versioning of the files which is stored on the cloud. The UI seems to be very very user-friendly to new users. **What do you dislike about Box?** Sometimes the 'Editing' option provided by the Box application struggles to work properly when multiple persons work on the same shared file. It requires specific privileges (access/permissions) to 'Edit' a file. **What problems is Box solving and how is that benefiting you?** File sharing across teams that are located across continents became easy and just a click away. The entire stakeholders of various projects can collaborate easily while sharing and updating files across the globe. ### 25. Super easy to share documents for easy collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Kim N. | Paralegal Document Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Box?** Easy of use. You can share documents with a few clicks. **What do you dislike about Box?** None so far. I have been using Box for several years and find it easy to use. **What problems is Box solving and how is that benefiting you?** I have not had any problems. It is very easy to increase storage limits if needed, ### 26. Does the job! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Box?** Very user friendly and easy to adopt quickly **What do you dislike about Box?** just another system to use. I prefer something like google drive since it's all integrated. **What problems is Box solving and how is that benefiting you?** using it to secure documents that are especially important and for integrations. ### 27. Good Platform for collborate your content on cloud **Rating:** 3.5/5.0 stars **Reviewed by:** Prashant S. | Advisory System Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2022 **What do you like best about Box?** I like it more for its simplicity in use. Very easy and simple to use which makes it more likable. Easy to organise and share your content. **What do you dislike about Box?** The free version comes with many restricted facilities, Other platforms like dropbox or drive are better with the Free version. There are some performance issues with app but the web version works well. **What problems is Box solving and how is that benefiting you?** In my current organization, we are using Box as a content sharing platform. When there is a big file to share that we cant send via a regular chat application, then Box is useful. ### 28. Outsystems Integration with BOX **Rating:** 4.0/5.0 stars **Reviewed by:** Yuvaraj S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Box?** BOX is easy to integrate with any platform where content and file management are needed. **What do you dislike about Box?** Sharing files with another platform from BOX is limited. **What problems is Box solving and how is that benefiting you?** Box enables users to share files with special teams and members who has access; it secures the content from anonymity. ### 29. War Against Complicity,Drive Towards Success **Rating:** 4.0/5.0 stars **Reviewed by:** Krishna S. | Principle Consultant , Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Box?** I like it's it's our one-in-all centralised powerful platform for storing and sharing. **What do you dislike about Box?** If it can be added calling capabilities it ca be much better. **What problems is Box solving and how is that benefiting you?** We are able to collaborate with anyone at anywhere anytime. Quick approvals and e-signatures with no added costs. ### 30. Leading cloud based file sharing tool **Rating:** 4.5/5.0 stars **Reviewed by:** Zaheer A. | Clinical Data Coordinator 1, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2022 **What do you like best about Box?** I like the fact that Box is a very simple to use service. It allows for collaboration, file sharing and content management. It is really good compared to the other competitors in the market. **What do you dislike about Box?** I get Box access for free from the company, however the plans for starters is a bit expensive. The product and the features are great but this is the only drawback I could point out. **What problems is Box solving and how is that benefiting you?** Collaboration is a very important factor in our organization. The collaboration happens between the individuals of the company and also between the vendors. So box is excellent to boost production by having a single cloud based service for all the needs. ### 31. Great Organization Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Emily H. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Box?** Easy to Keep Organized, easy to use and easy to share with other people. I appreciate all the individual sections that I can create and share with specific people. **What do you dislike about Box?** There isn't anything bad about BOX but if I HAD to say something it was the extra cost per user.I dislike thgv at others can delete files and I may not want them to. **Recommendations to others considering Box:** It is a great way to stay organized and save files w iui th a lot of memory and can purchase more. **What problems is Box solving and how is that benefiting you?** I have less papers, easy to have my own folders and sections that other people in the company don't see. When you share with someone, you can see if they delete anything, and you have the ability to recover it even if someone else deleted it. ### 32. I'm in love with Box **Rating:** 5.0/5.0 stars **Reviewed by:** Chandan S. | Transcriptionist and Speech Recognition QA, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Box?** Pretty simple and easy to use storage option for managing small business workflow that comes very handy in collaborating with others while working remotely. Easy accessibility is attractive feature. **What do you dislike about Box?** Price for the starter pack and the extra cost per user is a drawback. Uploading takes time sometimes. Otherwise, it's really helpful tool for personal as well as for the corporate use. **What problems is Box solving and how is that benefiting you?** It's a great way to have a cloud storage like this in a remote work culture where you can all collaborate and work as a team. Easy accessibility from any device is a great feature. ### 33. Awesome Cloud solution for businesses of all sizes **Rating:** 3.5/5.0 stars **Reviewed by:** Michael G. | Creative Director, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2019 **What do you like best about Box?** The idea that Box can provide full sync services, as well as back up your NAS drives, is great. It's also at a much better price point than most competitors. The best feature is the volume of storage you get—its unrivalled. **What do you dislike about Box?** There are three key things that we strongly dislike. ONE. The interface is simple and made to work with your operating system seamlessly. The biggest challenge is setup. There seems to be no place to set up what volumes you'd like to back up. Yet somehow, things magically back up. It isn't very clear how it works. There seems to be no documentation or tutorial around setting up specific backup folders. TWO. Status updates. We have TBs of data stored with Box. We don't know when files are backing up. Box Drive is engineered to sync data instantly, but it doesn't. Eventually, things do back up but leave us wondering how much we can trust that our files are current. THREE. Price. Yes, the price is reasonable, but you need to buy a minimum of 3 accounts. Why should I sit on two unused accounts for my small business? **Recommendations to others considering Box:** Thoroughly and aggressively test the trial. Box has failed to meet all of their promises. Applications don't work, system won't sync. That is the system's most important job, if not its sole purpose for existence. **What problems is Box solving and how is that benefiting you?** We chose Box as a backup and Cloud solution for our design business. The fact that you can browse files straight from your OS like a file folder is brilliant—although similar to other services now. What is really special is the ability to edit Photoshop PSDs without downloading them. Not that's special. ### 34. Nice, clean UI, lots of features **Rating:** 4.5/5.0 stars **Reviewed by:** Mansi G. | Social Worker, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2022 **What do you like best about Box?** Ohh. Its so simple to use. Most of our senior leaders usually face problems using other cloud storage but not this one. It smooth, silky UI with good storage solutions **What do you dislike about Box?** Its costly to get box storage. I think competitors give cloud storage at much lesser prices. Also, it is not as much feature-rich like icloud, drive or dropbox. **What problems is Box solving and how is that benefiting you?** We are solving cloud storage problems with Box. People of various hierarchy uses it to commonly store internal documents, presentations and then we commonly work on these files. ### 35. Great file storage software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about Box?** I like the aesthetics of Box. It does a great job taking something mundane like file storage and making it easy to find what I need by the way that they organize the different types of files and choosing relevant, eye catching icons. **What do you dislike about Box?** There is not really anything I dislike about Box. Maybe they could make it easier when one is creating a new document or box note to know where that note is going to be saved, that part is not so intuitive. **What problems is Box solving and how is that benefiting you?** Box is solving the problem for me of having one place when I do my work to store all of my relevant files of many different types such as text files and video files. ### 36. USER BASED **Rating:** 5.0/5.0 stars **Reviewed by:** Tanvi T. | Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Box?** Box help us sharing files and provide a shared space to store data. This is very helpful while working remote as well as offline too.. help reduce redundancy of data and space. **What do you dislike about Box?** Anyone can edit or delete the file if having the permission to access. Thus way we might loose sine data and at times our files get corrupted too. **What problems is Box solving and how is that benefiting you?** Easy sharing and collaborative working. Can share large number of files and data at one go. The files and folders are editable on the real time basis. ### 37. Box simply makes me more efficient. **Rating:** 4.0/5.0 stars **Reviewed by:** Marine Y. | Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Box?** Box notes has got to be my favourite part of this cloud storage platform. I rely on Box notes to make annotations and edits to documents in real time with other Box users. This ensures that I can share ideas and make live notes in collaboration with fellow colleagues or even co-collaborators, who are outside my organisation. A very important aspect of Box notes is the level of security it provides for the content, I create. **What do you dislike about Box?** There are obvious user interface flaws on the Box web platform. An example of this , is how I need to take multiple steps, just to share a file. A process like file sharing should happen ,with a click of a button. **What problems is Box solving and how is that benefiting you?** The main benefit of Box is the limitless collaboration possibilities ,which it brings into my work life. Not only can I share files with fellow collaborators, I can annotate documents in real time and even add electronic signatures to documents as well. ### 38. Box : A secured cloud based file storage platform **Rating:** 5.0/5.0 stars **Reviewed by:** Aditi T. | System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2022 **What do you like best about Box?** It is very easy to use and I am currently using this file storage and file sharing service. The storage limit and upload limit of Box is pretty good. **What do you dislike about Box?** I don't dislike anything about Box. It is just super. **What problems is Box solving and how is that benefiting you?** Our entire project shares the files over this platform. It is very easy to use and user friendly. Retrieving data is also very easy and very faster as compared to any other platform. ### 39. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Diana D. | Production Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2022 **What do you like best about Box?** Convenient and easy to share files. Great storage options **What do you dislike about Box?** Organization and interface are basic. The media/music playback options are inconvenient. **What problems is Box solving and how is that benefiting you?** Easy to share and send files, and store different media. ### 40. Access and Edit it anywhere **Rating:** 3.5/5.0 stars **Reviewed by:** Gaurav G. | Student, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2022 **What do you like best about Box?** you can edit or view the content anywhere you are in the world nd also you decide the visibility, who can just see and who can edit and who can delete etc. **What do you dislike about Box?** It keeps file unencrypted is the thing I didn't like. If there comes any feature to let users choose whether to go for encryption or notz that'd be great. **What problems is Box solving and how is that benefiting you?** Cloud storage is being offered by a lot of providers but Box is giving some features that none of them is. ### 41. Top grade security , as far as time storage is concerned? **Rating:** 4.5/5.0 stars **Reviewed by:** Leslie B. | Senior Market Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2022 **What do you like best about Box?** File security is what I like the best , from my experience using Box. It supports two factor authentication and allows me password protect my files , ensuring that an intruder into my Box account will still struggle , to access any of my saved files. **What do you dislike about Box?** Box note is a tool which provides me with only the basic notetaking capabilities. It pales completely to what is obtainable on widely used notetaking applications , like Microsoft word and Notejoy. **What problems is Box solving and how is that benefiting you?** My company adopted Box because we were in need of a file storage platform, which could provide us with enterprise level security for our data. Being able to introduce electronic signatures into documents we create on Box , is a very important benefit of our Box use ,especially as it concerns certain departments within my organisation who deal with a lot of contractual documentations. ### 42. All In One Box **Rating:** 5.0/5.0 stars **Reviewed by:** Shanbagam T. | Manager- Business Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Box?** Friendly and ease of use UI/UX, capacity **What do you dislike about Box?** Everything is amazing, nothing to dislike **What problems is Box solving and how is that benefiting you?** Handling files together as a group is the most convenient thing. Comment section makes communication much easy amongst the team ### 43. In 2021, this is no longer a necessity as it was before but... **Rating:** 3.5/5.0 stars **Reviewed by:** Pablo V. | CEO - Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about Box?** Box provides a clear UI, a simple integration with your OS, both for free and in paid versions. It's very useful when you need to share files with yourself, mostly. Since there's little to no use sharing with other people. **What do you dislike about Box?** It has some UI flaws in the web version. Besides, we all have this kind of service for free on products like OneDrive, out of the box. OneDrive is an example because it's almost embedded into the operating system. Since there's little gain there, and more user interfaces to learn, and very little space for today's world in the paid version, I don't find too much use nowadays Besides, when I use it, there's an increase in complexity instead of what I want: more space for me and my peers. And basic sharing options. **Recommendations to others considering Box:** Don't increase your complexity just because you can earn a few GBs with this solution, instead focus on one solution and pay for it. Otherwise is chaos and tons of virtual drives consuming resources and making the whole cloud content a mess (or complex). **What problems is Box solving and how is that benefiting you?** I can share files with myself, and it's straightforward interfacing when you encounter a customer or peer using this system. Another good reason is that it just works; it didn't present crashes in my many uses. ### 44. Cloud Storage for saving your files and retrieving it from anywhere and any device **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2022 **What do you like best about Box?** Very easy to use -User-friendly UI and simple drag and drop also work. Setting the expiration date on files makes them more secure and easy to access on any device. **What do you dislike about Box?** Limit on size of single upload that makes it harder to upload videos. The free version comes with many restricted abilities and features. **What problems is Box solving and how is that benefiting you?** The primary purpose of its solving is storage issues. We can upload and download it anywhere and from any device. Also, proper authentication, authorization and set expiration date on files makes it more secure to share with teams ### 45. Working towards more a more efficient work space **Rating:** 5.0/5.0 stars **Reviewed by:** Liza M. | Associate Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Box?** It's helpful to have a place for all the files needed to support our mission while working for a large institution. The files are easy to share and allow multiple people to edit at once. Also, given the transient nature of work in the past few years, it's imperative to access files wherever we are. **What do you dislike about Box?** The processes can, at times, feel laborious. For example, in the previous version, sharing a file took multiple steps. Thankfully, Box is constantly improving its UX and has begun adding shortcuts. I look forward to their continual improvement. **What problems is Box solving and how is that benefiting you?** The most significant improvement I have seen in our efficiency has been collaborating in real-time. We no longer need to wait for a summary of minutes and a follow-up meeting to create a product because we can do it together during our sessions. ### 46. Great if you need very specific sharing options **Rating:** 3.5/5.0 stars **Reviewed by:** Gastón B. | Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2020 **What do you like best about Box?** It works. You can sync your computer in a good way. Box gives you control over your files and shared files. A lot of control. So if you need to know what is going on with the information you share, Box is the best way to go. **What do you dislike about Box?** If you are using the free version I think you´ll find more usefull DropBox or GDrive. If you are paying, Box is great. I would like to have more options in the free version. **Recommendations to others considering Box:** Try it before using. This is the best way to know it and check apps, so you know if you feel confortable on how it´s using space and bandwidth. **What problems is Box solving and how is that benefiting you?** I use it for backups and to share files with clients. Is great to know when they download them, and to manage all rights to cancel and start again sharing. The control of each file and permission management are really excellent. ### 47. Great Tool for Document Sharing and Cloud storage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2017 **What do you like best about Box?** I like that it provides 10 GB free space and i can favorite any file or folder. Also, the capability to rename any file after it is uploaded is good. Recently, I started using it for work and all our projects files and folders are on Box Sync now and really like how quickly the changes made by each collaborators are reflected on the cloud and can be seen by other users **What do you dislike about Box?** It works great but I don't see any use of the Message tool. Not sure about the use of it **Recommendations to others considering Box:** easier to use. its same as Dropbox **What problems is Box solving and how is that benefiting you?** Document sharing and storage. its easier to upload the documents and access them anywhere and from any device. It dont see it any different from dropbox and google drive. The biggest benefit is that multiple users can use/access the project files at the same time. ### 48. Good Dropbox alternative **Rating:** 4.0/5.0 stars **Reviewed by:** Vicente A. | Co Founder and CTO, Program Development, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Box?** I love that Box has full support for WebDav and also offers unlimited storage in their enterprise plans (minimum 3 licenses). This is perfect for small teams that require an easy solution to share files. **What do you dislike about Box?** It's a bit less supported than Dropbox, for this reason, it's harder to find integrations. It would be nice to have a way to connect to Boz using the S3 protocol. **What problems is Box solving and how is that benefiting you?** We mainly use it for sharing files within the organization. We use it as a simple document storage where team can collaborate and share files and other data with all the team. ### 49. Great Resource for Business Files **Rating:** 5.0/5.0 stars **Reviewed by:** Evan B. | Email Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2022 **What do you like best about Box?** I really like how this is a great place to store files for all employees/team members. It really is a better version of dropbox and more easily accessible. I would recommend to anyone who needs to share files across computers/employees. **What do you dislike about Box?** There really aren't any downsides I have noticed. I do not see any file restrictions or limitations. The only downside I have noticed is it is easy to become unorganized, but that is more user error. **What problems is Box solving and how is that benefiting you?** We use box to store all files relating to our customers. This includes images, documents, preferences, and anything else we may need across multiple departments. ### 50. Box Analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Himanshu G. | Salesforce Developer, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2022 **What do you like best about Box?** Box is the best place to keep all your files over the cloud so that every one throughout the organisation can access it with security. **What do you dislike about Box?** Space constraints in the box is sometime quite problamatic although it can be purcahsed **What problems is Box solving and how is that benefiting you?** We are keeping all the knowledge transfer videos and project related data in the box so that every new joinee can access them with very ease ## Box Discussions - [Is Box A document management system?](https://www.g2.com/discussions/is-box-a-document-management-system) - 1 comment, 2 upvotes - [I signed up as a student, can i increase it as a student?](https://www.g2.com/discussions/i-signed-up-as-a-student-can-i-increase-it-as-a-student) - 1 comment, 2 upvotes - [How does Box AI workflow automation reduce manual work in content-heavy processes?](https://www.g2.com/discussions/how-does-box-ai-workflow-automation-reduce-manual-work-in-content-heavy-processes) - 2 comments, 1 upvote - [What integrations should you look for in an intelligent content management platform such as Box?](https://www.g2.com/discussions/what-integrations-should-you-look-for-in-an-intelligent-content-management-platform-such-as-box) - 1 comment, 1 upvote - [How do organizations use Box to keep content secure and compliant when adopting AI?](https://www.g2.com/discussions/how-do-organizations-use-box-to-keep-content-secure-and-compliant-when-adopting-ai) - 1 comment, 1 upvote - [View Box pricing details and edition comparison](https://www.g2.com/products/box/reviews?open_modal_url=%2Fproducts%2Fbox%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fbox%252Freviews%26source%3Dsticky_header_pin&page=10§ion=pricing&secure%5Bexpires_at%5D=2026-05-30+17%3A19%3A05+-0500&secure%5Bsession_id%5D=6577162c-d713-46ed-98e8-bbc0f06c7f94&secure%5Btoken%5D=20467e5160f41618f22e84b2e6d0dfc6adb2e8d0a500aafd363f9fb5068e70e5&format=llm_user) ## Box Integrations - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Adobe Express](https://www.g2.com/products/adobe-express/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Airtable](https://www.g2.com/products/airtable/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Autodesk Forma (formerly Autodesk Construction Cloud)](https://www.g2.com/products/autodesk-forma-formerly-autodesk-construction-cloud/reviews) - [Box Sign](https://www.g2.com/products/box-sign/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - [Cascade CMS](https://www.g2.com/products/cascade-cms/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/anthropic-claude/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Crooze Digital Asset Management](https://www.g2.com/products/crooze-digital-asset-management/reviews) - [CrowdStrike Falcon Shield](https://www.g2.com/products/crowdstrike-falcon-shield/reviews) - [Domo](https://www.g2.com/products/domo/reviews) - [Epic](https://www.g2.com/products/epic/reviews) - [FloQast](https://www.g2.com/products/floqast/reviews) - [Formstack](https://www.g2.com/products/formstack-llc-formstack/reviews) - [Gemini](https://www.g2.com/products/gemini-trust-company-llc-gemini/reviews) - [Glean](https://www.g2.com/products/glean-technologies-glean/reviews) - [Google Drive & Docs for Confluence](https://www.g2.com/products/google-drive-docs-for-confluence/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - [Logikcull](https://www.g2.com/products/logikcull/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Copilot](https://www.g2.com/products/microsoft-microsoft-copilot/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft PowerPoint](https://www.g2.com/products/microsoft-powerpoint/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Microsoft Word](https://www.g2.com/products/microsoft-word/reviews) - [Moveworks](https://www.g2.com/products/moveworks/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Sana Agents](https://www.g2.com/products/sana-agents/reviews) - [Scoro](https://www.g2.com/products/scoro/reviews) - [ServiceNow Integration Hub](https://www.g2.com/products/servicenow-integration-hub/reviews) - [SignNow](https://www.g2.com/products/signnow/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [Tray.ai](https://www.g2.com/products/tray-ai/reviews) - [TrueContext](https://www.g2.com/products/truecontext/reviews) - [Vimeo](https://www.g2.com/products/vimeo/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Workato](https://www.g2.com/products/workato/reviews) - [Workfront](https://www.g2.com/products/workfront/reviews) - [Workplace from Meta](https://www.g2.com/products/workplace-from-meta/reviews) - [Wrike](https://www.g2.com/products/wrike/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) ## Box Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Responses** - Personalization - Route To Human - Natural Language Understanding (NLU) **Automation - AI Agents** - Sales Follow-Up - Customer Interaction Automation - Lead Generation - Document Processing - Feedback Collection **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Platform** - Conversation Editor - Integration - Human-In-The-Loop **Autonomy - AI Agents** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Box Alternatives - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) - 4.2/5.0 (1,474 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,205 reviews) - [Revver](https://www.g2.com/products/revver/reviews) - 4.3/5.0 (373 reviews)