# Blackthorn Events Reviews **Vendor:** Blackthorn.io **Category:** [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 199 ## About Blackthorn Events Blackthorn is a comprehensive event management solution designed specifically for organizations utilizing Salesforce® CRM. This innovative software enables teams to leverage their existing data to create, promote, and manage events seamlessly within the Salesforce environment. By eliminating the need for complex integrations, Blackthorn simplifies the event planning process, allowing users to focus on engagement and success metrics. Targeted primarily at businesses and educational institutions, Blackthorn caters to a diverse audience that includes event planners, marketing teams, and administrators. Its versatility makes it suitable for various types of events, ranging from one-off webinars to large-scale annual conferences. The platform’s user-friendly interface and native integration with Salesforce ensure that users can easily navigate the event creation process, manage registrations, and track performance metrics without needing extensive technical expertise. Key features of Blackthorn include secure payment processing, SMS messaging, and real-time analytics, which enhance attendee engagement and provide valuable insights into event performance. The software supports a wide range of event types, including free and paid events, and offers customization options such as CSS styling for branding purposes. Users can also manage sponsors, create auto-generated landing pages, and utilize mass email campaigns to promote their events effectively. These features not only streamline the event management process but also foster better communication and engagement with attendees. The mobile capabilities of Blackthorn further enhance the event management experience. Organizers can utilize a dedicated check-in app to efficiently manage attendee arrivals, complete with QR code scanning and badge printing functionalities. Additionally, the platform supports various payment methods, including credit cards, ACH, and invoicing, making it easy for attendees to register and pay for events. The robust reporting features, including over 40 pre-built event reports and dashboards, allow users to measure return on investment (ROI) and gain insights into attendee behavior, ensuring that organizations can make data-driven decisions for future events. Recognized for its excellence, Blackthorn has received multiple awards, including the Salesforce.org ISV Partner of the Year for Education in both EMEA and AMER regions. This recognition underscores the platform's commitment to delivering high-quality event management solutions tailored to the unique needs of its users. With its extensive features and seamless integration within Salesforce, Blackthorn stands out as a powerful tool for organizations looking to enhance their event planning and execution processes. ## Blackthorn Events Pros & Cons **What users like:** - Users appreciate the **ease of event setup and management** with Blackthorn Events, thanks to its intuitive tools and Salesforce integration. (15 reviews) - Users value the **ease of use** of Blackthorn Events, appreciating its intuitive integration and user-friendly design. (13 reviews) - Users praise the **knowledgeable and helpful customer support** of Blackthorn Events, enhancing their overall experience. (12 reviews) - Users value the **responsive customer service** of Blackthorn Events, appreciating prompt and effective issue resolution. (8 reviews) - Users value the **seamless Salesforce integration** of Blackthorn Events, enhancing customization and event management efficiency. (7 reviews) - Users find the **easy setup** of Blackthorn Events enhances their event management experience with seamless Salesforce integration. (6 reviews) - Users value the **flexibility** of Blackthorn Events, enabling seamless customization and scalability for various event types. (6 reviews) - Simple (6 reviews) - Customizability (5 reviews) - Users value the **extensive customization options** of Blackthorn Events, enhancing event management for various sizes and needs. (5 reviews) **What users dislike:** - Users struggle with **difficult customization** , finding the platform complex and time-consuming for event setups and navigation. (5 reviews) - Users find the **form design overly complex** , needing more creative options and easier navigation for event templates. (5 reviews) - Users experience **slow customer support** and difficulties in navigation and event management with Blackthorn Events. (5 reviews) - Users feel the **limited customization** options hinder their ability to create an ideal event page experience. (5 reviews) - Users experience **slow support** and a complex learning curve, impacting overall efficiency in managing events. (4 reviews) - Users experience a steep **learning curve** with customization and configuration, but benefits emerge over time. (4 reviews) - Users face **missing features** like limited mass approval options and unreliable event cloning, complicating their experience. (4 reviews) - Not Intuitive (3 reviews) - Registration Issues (3 reviews) - Difficult Navigation (2 reviews) ## Blackthorn Events Reviews ### 1. Seamless Salesforce Integration That Streamlines Event Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Corey M. | Senior Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Blackthorn Events?** The native integration with Salesforce is easily the standout feature for us. Since it’s built directly into the CRM environment, we can rely on standard Flow automation to run our event processes end to end, which has eliminated a huge amount of manual work. The event wizard is also great for quickly spinning up new registration sites, and the option to clone events has made managing our recurring schedule far more efficient than the old, manual approach we used before. **What do you dislike about Blackthorn Events?** Honestly, the only real drawback is that their updates can sometimes introduce minor regression issues that end up breaking existing features. It’s not a dealbreaker, but it does mean you need to be disciplined about testing everything in a Sandbox environment before pushing any updates to Production. That’s standard best practice anyway, but with this platform it’s a step you really can’t afford to skip. **What problems is Blackthorn Events solving and how is that benefiting you?** We were struggling to manage a high volume of repeatable events and needed automated attendee tracking along with seamless web conferencing integration for hybrid sessions. Blackthorn addressed this by centralizing everything in Salesforce. Now we no longer have to manually reconcile data across different systems, and the business impact and ROI are much easier to track because the data already lives where our sales and marketing teams do their work. **Official Response from Okenna Oruche:** > Corey, keeping event data where your sales and marketing teams already live is the whole point of building natively in Salesforce. No reconciliation, no exports, ROI visible in the same place decisions get made. That outcome is what we build toward. The regression feedback is heard. We're constantly refining our release processes to catch those issues earlier and that's not something we're complacent about. And that last line in your review sums it up better than we could: data living where your teams work, with business impact that's actually traceable. That's the win! Okenna Oruche Product Manager okenna@blackthorn.io ### 2. Effortless Setup, Remarkable Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew L. | Digital Marketing, Graphic Design, Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Blackthorn Events?** I like that Blackthorn Events is very easy to set up each time we want to create a new event. It's also capable of handling extremely complicated tasks, especially with how it integrates with Salesforce and manages payments, etc. The initial setup was pain-free and an easy process. Since then, we haven't had any issues at all, and the integration is seamless. I also appreciate the product's ability to handle complex tasks like restricting who sees certain events and sessions, and features like Pay Later which we use for sponsorships. Over the years, Blackthorn Events has significantly improved as a product and the team has been extremely collaborative with us regarding improving their products, aligning with the latest Salesforce updates. **What do you dislike about Blackthorn Events?** Nothing comes to mind. We love the product **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events handles event registration seamlessly for events with stakeholders and webinars, simplifies setup for new events, integrates well with Salesforce, and manages complex features like visibility restrictions and payment options. **Official Response from Okenna Oruche:** > Years of use with nothing coming to mind for the dislike section is about as strong an endorsement as it gets, Andrew. Really appreciate you sharing that. The collaboration piece means a lot to hear. We'll keep it up. Okenna Oruche Product Manager okenna@blackthorn.io ### 3. Effortless Event Management with Salesforce Integration **Rating:** 3.5/5.0 stars **Reviewed by:** Elise F. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2023 **What do you like best about Blackthorn Events?** I like that Blackthorn Events integrates with Salesforce and utilizes the event wizard portion. The integration with Salesforce is scalable across our entire footprint, which is five states and 25 account managers. It helps us stay organized and utilize existing information like phone numbers and email addresses to maintain contacts. We use it as an iframe on our WordPress-based website, which means we no longer have to post events to multiple websites. We set them up in Salesforce, and they feed automatically to the iframe. The initial setup was very easy, with a very thorough onboarding session. **What do you dislike about Blackthorn Events?** Sometimes Blackthorn Events is unable to match contacts with existing contacts in Salesforce due to alternate email addresses or nicknames, which causes duplicate records. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events helps us trigger invitation emails easily, track real-time registrations, stay organized with Salesforce integration, and manage events centrally without posting on multiple websites. **Official Response from Michelle Petrel:** > Hi Elise, Thank you for updating your review! We’re thrilled to hear that the new mobile check-in features are helping your team handle large events more efficiently. That kind of feedback makes it clear we’re headed in the right direction. I also appreciate your note about API mapping. If you have specific pain points or ideas for improvement, I’d love to hear from you directly! Your insights help us make integrations smoother for everyone. You can reach me at michelle.petrel@blackthorn.io Thanks for sharing your experience and for being part of our journey of constant improvement! ________________________________________________ Thanks Elise. When you say some features can be complex, which ones? Email me? chris@blackthorn.io ### 4. An awesome and beautiful Salesforce event tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Akash S. | Service Desk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about Blackthorn Events?** Hello dear friends! I work as a Service Desk Manager of my company, and it brings me the greatest joy to write this review. We are conducting numerous business events and webinars and I have been using Blackthorn Events to coordinate the attendee handling. The very attractive aspect I like the most is that it is sitting entirely within our Salesforce CRM. My service desk agents are finding it easy to see all the details of the guests, ticketing and payment status all on one window. We do not need to skip and skip in the various software. Registration pages are at their finest charming and professional, and it is running like butter to our users. Should any of the customers have a booking problem, my team is resolving them very quickly, as all data is literally stares at our eyes. **What do you dislike about Blackthorn Events?** Not that much to grumble as it is a very sweet software. However, one thing I need to say is that the first set-up process of very complicated, multi-day events is somewhat baffling to my new junior employees. So many fields and rules to be clicked are customized. We are even requiring some additional time on training to familiarize with the profound settings. In addition, there are occasions where the backend sync is taking an additional few minutes when there is heavy traffic, although it is not a regular occurrence. **What problems is Blackthorn Events solving and how is that benefiting you?** Previously we had had our event data living on one island, and our support data living on a different island. In cases where an attendee opens a support ticket with the question where is my zoom link? or why is my card payment not working, my team was losing so much time searching within various third party portals. Blackthorn has now been correctly solving this big integration headache. My service desk is closing event-related tickets extremely rapidly since it is all native to Salesforce. We have a smiling high customer satisfaction score! It is providing my team with a very relaxing working life. I would strongly recommend this to every Salesforce using manager! **Official Response from Okenna Oruche:** > "All data literally stares at our eyes" is one of the best descriptions of what good CRM integration should feel like, Akash. Glad your service desk team is closing event-related tickets faster and that the experience has been a positive one. The onboarding complexity for multi-day events is fair feedback, especially for newer team members navigating all the configuration options for the first time. It's something we're thinking carefully about. Okenna Oruche Product Manager okenna@blackthorn.io ### 5. Highly Customizable, Salesforce Native with Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Max K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Blackthorn Events?** I love that Blackthorn Events is highly customizable to our needs. It integrates well with Zoom, which is important for our webinars. The fact that it is Salesforce native has been a huge plus, allowing us to automate the attendee verification process that we previously had to do manually. **What do you dislike about Blackthorn Events?** It requires a fair bit of training for event creators on staff. The event creation process could be more intuitive. There are a fair number of steps when creating an event, and for infrequent event creators, it can be hard to remember everything that is required. They are already working on improving this. **What problems is Blackthorn Events solving and how is that benefiting you?** We use Blackthorn Events to automate the member verification process, integrating seamlessly with Salesforce and Zoom to eliminate manual attendee checks. **Official Response from Chris Federspiel:** > Thank you Max! I'll give Nathan kudos. Any other feedback? I'm chris@blackthorn.io. Open bugs are getting cured during the next three sprints, you should see big stability updates. ### 6. Blackthorn Events Saves me from building messy API integrations from scratch **Rating:** 4.5/5.0 stars **Reviewed by:** Vishesh J. | Salesforce developer L-1 , Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Blackthorn Events?** I write Apex and build LWC for a living, and the worst part of my job is usually trying to force a random external event platform to sync with Salesforce. The best thing about Blackthorn is that it is 100% native. I don't have to write any custom API connectors or worry about managing middleware. When a user buys a ticket, the data drops straight into our org immediately. Because the data is already inside Salesforce, I can just use standard Flows to handle the follow-up emails and tracking instead of writing heavy custom code. **What do you dislike about Blackthorn Events?** Because I am a developer, I like having total control over the UI. If you want to heavily customize the registration page to match your exact brand guidelines, you will get a bit frustrated. You can't just easily drop in your own custom Lightning Web Components (LWC) to make the page look perfect. You are mostly stuck with their built-in page builder, which means you have to use a lot of CSS hacks to get the exact design you want. **What problems is Blackthorn Events solving and how is that benefiting you?** It honestly saves me weeks of development time. I would much rather fight with a page builder for a few hours than spend a month writing custom payment gateways and debugging failed API calls every time we launch a new event. It keeps our Salesforce org totally clean, keeps the data secure, and handles the hardest parts of event management so I can focus on other dev projects. **Official Response from Okenna Oruche:** > "I would much rather fight with a page builder for a few hours than spend a month writing custom payment gateways" — that framing says it all, Vishesh. The LWC customization limitation on registration pages is legitimate feedback, especially coming from someone with your context. It's something we're actively working on. Okenna Oruche Product Manager okenna@blackthorn.io ### 7. Salesforce-Native Event Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ian A. | Executive Director of Enrollment Strategy & Innovation, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Blackthorn Events?** I find Blackthorn Events easy to use, especially since event managers can build and edit event forms without relying on Salesforce admins, saving us time and making us more effective. I really appreciate that Blackthorn Events is Salesforce native, which means it uses our data and allows for a seamless experience for staff and event participants. Their onboarding team did a fantastic job working with our event managers, ensuring that everything was ready in time for our fall events. When we ran into issues, they addressed them immediately, and their proactive support means that when we have questions, we get a response right away. They also provide great customer service and offer daily office hours for help whenever needed. The team is proactive, efficient, and genuinely cares about their work. **What do you dislike about Blackthorn Events?** Truthfully, nothing. It's an amazing product with an amazing team behind it. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events streamlines registration, check-in, and data tracking for over 1000 events, integrates seamlessly with Salesforce, enhances event logistics, and empowers event managers to build events independently, saving time. **Official Response from Okenna Oruche:** > Over 1000 events with event managers building independently without pulling in admins every time — that's the kind of scale Blackthorn is built for, Ian. The onboarding team will be glad to hear this as well! Okenna Oruche Product Manager okenna@blackthorn.io ### 8. No more begging marketing for attendance lists due to Blackthorn Events **Rating:** 4.5/5.0 stars **Reviewed by:** Shreyansh G. | Relationship Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Blackthorn Events?** The hardest part of my job is keeping track of who actually shows up to our client dinners and webinars. The best thing about this app is that it puts all of that information right on my normal Salesforce screen. I can just open a client's profile and instantly see if they RSVP'd or checked in at the door. It gives me the absolute perfect icebreaker when I call them the next morning. I don't have to wait three days for someone to email me a messy Excel sheet of the guest list. **What do you dislike about Blackthorn Events?** I truly don't have any complaints. It does exactly what I need it to do. When our team first installed it, it maybe took me a day or two to get used to where the new event buttons were on my dashboard, but that was just a normal learning curve. It hasn't crashed, and it never gives me the wrong data, so I am completely happy with it. **What problems is Blackthorn Events solving and how is that benefiting you?** It takes all the messy guesswork out of my follow-ups. Knowing exactly what topics and events my clients care about makes it so much easier to build a real connection with them instead of just making a generic check-in call. It keeps me super organized, saves me hours of digging for information, and honestly just makes me look really on top of things whenever I reach out to my portfolio. **Official Response from Okenna Oruche:** > "No more begging marketing for attendance lists" is exactly the problem Blackthorn solves, Shreyansh. Glad it's making your follow-ups sharper. Okenna Oruche Product Manager okenna@blackthorn.io ### 9. Blackthorn Events is useful in easy integration within salesforce **Rating:** 4.5/5.0 stars **Reviewed by:** Riya P. | Full Stack Developer Intern (MERN stack) , Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Blackthorn Events?** Usually, I’m the one stuck building custom Node.js integrations to get external web apps to talk to our Salesforce org. The huge win with Blackthorn is that I don’t have to build any API connections or maintain middleware. It is completely native. When someone buys a ticket, the data is already inside Salesforce in real-time. It completely removes the risk of broken syncs, lost records, or hitting API limits when a bunch of people register at the exact same time. **What do you dislike about Blackthorn Events?** I dont find any dislike in using Blackthorn events as it is very easy and efficient in using. **What problems is Blackthorn Events solving and how is that benefiting you?** It is a massive relief for the backend and integration side. Writing custom webhooks and secure payment routing from scratch takes weeks of painful testing. This tool handles the messy data architecture perfectly inside Salesforce. Even though I wish the front-end was more flexible for developers, it keeps our database totally clean and saves me from debugging failed API calls every time we launch a new event. **Official Response from Okenna Oruche:** > Not having to maintain middleware or worry about broken syncs when registrations spike is a meaningful win from a backend perspective, Riya. Glad it's been that clean. Okenna Oruche Product Manager okenna@blackthorn.io ### 10. Blackthorn Events: A Game-Changer for Event Marketing and Seamless Ticketing **Rating:** 5.0/5.0 stars **Reviewed by:** Esami D. | Senior Digital Marketing Manager, Outsourcing/Offshoring, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Blackthorn Events?** Honestly ,Blackthorn Events works in my favour in any need that would call for event planning and management .In our organization I'm the one who execute and strategize event campaigns ,always impressed by the way this tool has been a gamechanger in how I carry out the tasks. Ability to market directly across our social media apps from a unified place has significantly boosted number of attendees and overall reach .What makes it even the best is the response I get from attendees ,they praise most the ease of buying tickets online and seamless payment process. Knowing well that the experience is greatest on attendees side make it a platform I rely on for every event I run with confidence. **What do you dislike about Blackthorn Events?** This tool has the best customer service ,I can't complain of any issue that have ever faced and they fail to sort it immediately .So far have a satisfactory experience. **What problems is Blackthorn Events solving and how is that benefiting you?** Eliminates the need of having many platforms to plan , manage and track events by centralizing creation of event pages ,attendees information management ,ticket issuing and many others all in one place **Official Response from Okenna Oruche:** > Attendees praising the ticket buying and payment experience on their end while you're running campaigns from a unified place is a strong combination, Esami. Glad it's been working that way across every event you run. Okenna Oruche Product Manager okenna@blackthorn.io ### 11. Solid app for our agency events, just needs better templates **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham S. | Founder, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Blackthorn Events?** At Shubook, we run quite a few tech workshops and client meetups. What I really like about this tool is how it keeps everything centralized. Instead of dealing with messy spreadsheets or jumping between different apps to see who bought tickets, all the sign-up info flows right into our own database. It makes tracking our guests incredibly easy. **What do you dislike about Blackthorn Events?** Since we run an IT and digital agency, looks matter to us. The default registration pages they provide are honestly pretty plain. We had to go in and manually adjust the design so the pages actually matched our company website. Also, because the app is packed with so many heavy features, the setup process feels a bit complicated if you just want to run a quick, simple meetup. **What problems is Blackthorn Events solving and how is that benefiting you?** The main benefit is what it does for our sales. When business owners register for our tech events, their details drop straight into our lead list. After the event ends, my team immediately knows exactly who showed up. We don't waste Monday mornings typing out contact lists, which means we can jump straight into following up with people and booking new client projects. **Official Response from Okenna Oruche:** > Lead data dropping straight into your pipeline the moment someone registers and your team knowing exactly who showed up without manual cleanup on Monday morning is a strong sales motion, Shubham. Registration page design flexibility and the setup complexity for simpler events are both fair callouts and something we're actively working on. Okenna Oruche Product Manager okenna@blackthorn.io ### 12. Zero Integration Headaches: My Experience Using Blackthorn Events **Rating:** 4.5/5.0 stars **Reviewed by:** Saransh J. | Associate Salesforce Developer L2, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Blackthorn Events?** As a Salesforce developer, my absolute favorite part was that it lives completely inside Salesforce. I didn't have to build messy API connections or write custom code just to get an outside app to talk to our system. All the event sign-ups and ticket data dropped perfectly into our database. We absolutely loved how smooth and easy it was to use on a daily basis. **What do you dislike about Blackthorn Events?** The only thing that annoyed me a bit was how huge the installation package is. It adds a ton of new custom objects and fields into the backend all at once. If you just want to run one tiny, simple event, it can feel like you are installing way too much stuff, which makes the system look a little cluttered. **What problems is Blackthorn Events solving and how is that benefiting you?** The biggest plus is the massive amount of coding time it saves. Instead of me spending weeks building custom web pages from scratch and figuring out secure payment rules, Blackthorn handles all the hard work right out of the box. It let our team launch event campaigns much faster while keeping all the customer data perfectly safe inside our own system. **Official Response from Okenna Oruche:** > No custom API connections, no middleware, event data dropping cleanly into Salesforce out of the box — that's exactly the developer experience we're building for, Saransh. The installation footprint feeling heavy for simpler use cases is fair feedback. Worth noting internally. Okenna Oruche Product Manager okenna@blackthorn.io ### 13. Seamless Salesforce Integration for End-to-End Event Management **Rating:** 4.5/5.0 stars **Reviewed by:** Olubayode A. | Salesforce Administrator | Operational Specialist , Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Blackthorn Events?** What I like most about Blackthorn Events is how seamlessly it integrates with Salesforce, allowing organizations to manage the entire event lifecycle within a single platform. The ability to handle registrations, payments, communications, and reporting all in one place significantly improves efficiency and data visibility. **What do you dislike about Blackthorn Events?** One area I find challenging with Blackthorn Events is the learning curve, especially when configuring more advanced features like complex event templates or custom workflows. It can take time to fully understand all the available options and how they interact within Salesforce **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events addresses the challenge of managing events across multiple systems by centralizing everything within Salesforce. Instead of relying on separate tools for registration, payments, communication, and reporting, it brings all these functions into one platform. **Official Response from Okenna Oruche:** > Managing registrations, payments, communications, and reporting inside Salesforce without stitching together separate tools is exactly the kind of efficiency Blackthorn Events is built for. Glad that's been the experience for your team. The learning curve on advanced configuration is real, and it comes up enough that it's genuinely on our radar. We're thinking carefully about how to make that experience smoother, particularly for complex templates and custom workflows. Okenna Oruche Product Manager okenna@blackthorn.io ### 14. Highly Customizable with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Julia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Blackthorn Events?** I like how much customization there is in the settings. We have very specific needs, and being able to adapt the product to meet our needs is great. We've utilized CSS for a few things, which has been really nice when the out-of-the-box configurations weren't quite right. The support and documentation resources are great tools. **What do you dislike about Blackthorn Events?** It is a steep learning curve for beginners. We have a pretty tech savvy team so it was fine for us, but it's not as good for folks who need something 'plug and play'. I think there were some things that weren't automatically configured (i.e. payment gateway) which would have been helpful. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events helps us manage a large number of events efficiently, and the waitlist function was essential. Its customization options allow us to adapt to our specific needs, but it has a steep learning curve. Once configured, it's very smooth to use. **Official Response from Okenna Oruche:** > Being able to bend the product to fit specific needs through CSS and deep settings configuration is exactly what a technical team should be able to do, Julia. Glad that flexibility has been there when the out-of-the-box setup wasn't quite right. The learning curve for less technical users and the payment gateway not being pre-configured out of the box is fair. It's something we're thinking carefully about. Okenna Oruche Product Manager okenna@blackthorn.io ### 15. Blackthorn makes our gem shows so easy to handle **Rating:** 4.0/5.0 stars **Reviewed by:** Sourabh P. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2026 **What do you like best about Blackthorn Events?** I love that this works right inside our Salesforce system without needing extra apps. When we host a private showcase for Hit and Fit Gems, all the guest sign-ups and ticket payments go straight into our database. We even use the text messaging feature to send our buyers a quick reminder the day before the event. **What do you dislike about Blackthorn Events?** Even though they say "no tricky integrations," getting the event registration page to match our exact brand colors took some trial and error. Also, setting up the automated text messages can be a little confusing at first if you aren't super familiar with how Salesforce rules work. **What problems is Blackthorn Events solving and how is that benefiting you?** The best part is having all our customer data safe in one place. When a VIP buyer registers for our gem exhibition, we can securely process their payment and track their attendance right on their profile. It takes the stress out of planning and makes our events look highly professional from start to finish. **Official Response from Okenna Oruche:** > Guest sign-ups, ticket payments, and day-before text reminders all running inside Salesforce without extra apps is a clean setup for private showcases, Sourabh. The brand color customization taking trial and error and the automated text message configuration being confusing upfront are both fair callouts. We're actively working on the brand customization. Would you be open to providing more context on your experience with automated text messages? Okenna Oruche Product Manager okenna@blackthorn.io ### 16. Streamlines Event Management with Salesforce Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Vito L. **Reviewed Date:** April 11, 2026 **What do you like best about Blackthorn Events?** I really like the visibility groups feature in Blackthorn Events. It's a massive win for us because it allows us to show different ticket types or event sessions to specific groups of people. For example, we can display an exclusive VIP executive dinner session only to our top-tier clients while keeping it hidden from the general public. This level of personalization makes our events feel much more tailored and exclusive without having to create multiple separate registration pages. Also, the new intelligence layer has been great for handling quick tasks like ticket transfers through a simple chat-style command instead of clicking through numerous Salesforce screens, which is a huge time saver. **What do you dislike about Blackthorn Events?** My biggest gripe has always been the lack of a truly robust native drag and drop email builder. While they have basic transactional emails, we still find ourselves needing to jump into Marketing Cloud or Pardot to get the high-end branded outreach we want. I've heard they're working on improving this in the new web-based planet interface, but for now, the email styling inside Salesforce still feels a bit behind the times. Also, the initial setup can be quite daunting. If you aren't comfortable with Salesforce permission sets and page layouts, you're going to have a hard time getting this off the ground without a consultant. The setup was a heavy lift, to be honest. You can't just turn it on and expect it to work with your specific Salesforce configuration. Had to spend a few weeks in a sandbox environment mapping our customer fields and testing the automation flows for our wait lists. Their support documentation is very thorough. But it definitely requires a Salesforce admin who knows what they're doing. It's not plug and play. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events automates attendee to lead conversion, removing human error and saving my team 10-15 hours of admin work per event. It integrates with Salesforce seamlessly, eliminating manual CSV exports that caused duplicate records and outdated info. It's a centralized hub for managing webinars and tracking marketing attribution. **Official Response from Okenna Oruche:** > Setup complexity for teams without a strong Salesforce admin is a real barrier, and the native email builder still having gaps that push you into Marketing Cloud or Pardot is fair criticism. Our development team is aware of these issues and working to implement some meaningful improvements. Visibility groups for VIP-only sessions and ticket transfers through a simple chat command instead of clicking through Salesforce screens are exactly the kind of time savers that make the setup investment worth it, Vito. Okenna Oruche Product Manager okenna@blackthorn.io ### 17. Great Event Management with Salesforce Integration Challenges **Rating:** 3.0/5.0 stars **Reviewed by:** Jack G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Blackthorn Events?** I find Blackthorn Events very useful for hosting both paid fundraisers and unpaid community education or legal events. It allows me to keep all of our attendee information in one place within Salesforce, which makes tracking deliverables much easier. I really like the ease of setting up events. I value the ability to store custom form information, set limits on event attendance, and create multiple types of event tickets. The setup process was quite easy, and I found the lots of documentation and the implementation team to be great. The documentation page was infinitely helpful. **What do you dislike about Blackthorn Events?** Salesforce is very obtuse in many ways, and some of what Blackthorn Events does is dictated by the limits of Salesforce it seems. It is quite expensive and we use it on somewhat of a small scale. The set-up road map they have created I found a bit useless. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events centralizes our attendee information in Salesforce, making deliverables tracking much easier. **Official Response from Okenna Oruche:** > Running paid fundraisers and community events with custom forms, attendance limits, and multiple ticket types all tracked in one place is a solid setup, Jack. Glad the documentation and implementation team made that process smooth. The pricing relative to smaller scale usage and the setup roadmap not landing as useful are both worth hearing. If you have specific thoughts on where the roadmap fell short, we'd welcome the feedback. Okenna Oruche Product Manager okenna@blackthorn.io ### 18. Salesforce Integration That Brings All Member and Event Activity Together **Rating:** 4.5/5.0 stars **Reviewed by:** Garrett S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** For our organization, the integration with Salesforce makes all the difference. It allows us to see an individual's activity with coming to events and compare that to membership and other activities within our organization -- all in one place. **What do you dislike about Blackthorn Events?** We haven't seen one. Anytime there is a feature that we want, we reach out to the support team and we can find what we need. It's that ease of use and ease of implementation that set this product apart. **What problems is Blackthorn Events solving and how is that benefiting you?** We needed an events management system that was integrated into our Salesforce platform and Blackthorn does that for us. We run nearly 100 events per year. Blackthorn allows us to manage these activities and take in payments. **Official Response from Okenna Oruche:** > Nearly 100 events a year with full visibility into how each member engages across events, membership, and other activities all in one place is exactly what Blackthorn is built for, Garrett. Glad it's delivering. Okenna Oruche Product Manager okenna@blackthorn.io ### 19. Centralized Event Financial Management with Salesforce Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Rinosh D. | Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Blackthorn Events?** I like that Blackthorn Events centralizes financial data, event data, and customer data into one system. The built-in payment processing and automated tracking of transactions really reduce manual errors and improve efficiency. With these features, I can clearly see all transactions without needing to check each invoice individually. Its integration with Salesforce and other financial platforms enhances my ability to maintain financial records effortlessly, making it a very valuable tool for me. **What do you dislike about Blackthorn Events?** There could be more improvement in the financial modeling and detailed accounting controls, tax customization and integration with specialized accounting software. The enhancement in reporting could be done like cost allocation and margin analysis. **What problems is Blackthorn Events solving and how is that benefiting you?** I use Blackthorn Events to collaborate across teams and streamline financial operations. It solves disconnected event tracking by providing real-time visibility into event revenue and outstanding balances. The integration with Salesforce, centralized data, and automated payment processing improve efficiency and reduce manual errors. **Official Response from Okenna Oruche:** > Centralizing financial, event, and customer data so transactions are visible without digging through individual invoices is exactly the kind of operational clarity that matters, Rinosh. Deeper financial modeling, tax customization, and accounting software integration are meaningful gaps. Reporting is something we're actively working on now, and the other suggestions will be tracked and evaluated. Okenna Oruche Product Manager okenna@blackthorn.io ### 20. Seamless Salesforce Integration, Needs Improved Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Amit C. | Event Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Blackthorn Events?** I like Blackthorn Events because it integrates seamlessly with Salesforce, allowing me to synchronize planned and unplanned events effortlessly. It automates event communication, manages registrations, and provides real-time performance insights. The end-to-end visibility of campaigns helps us understand which events drive the most engagement and revenue. The Salesforce integration is especially helpful for managing my data, planning events like video conferences and other meetings, and managing customer data effectively. **What do you dislike about Blackthorn Events?** I would like to see improvement in its learning curve associated based system, as it is very difficult for new users to navigate and learn about the platform, so I would like to see improvement in the more smooth training modules. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events integrates seamlessly with Salesforce, automating event communications, managing registrations, and generating real-time insights. It ensures visibility of campaigns to identify high-engagement events, and manages planning and customer data for events like webinars and conferences. **Official Response from Okenna Oruche:** > End-to-end campaign visibility tied directly to engagement and revenue at the enterprise scale is exactly what this integration should deliver, Amit. Glad it's been working that way. The onboarding and navigation experience for new users is something we're addressing. Okenna Oruche Product Manager okenna@blackthorn.io ### 21. Comprehensive Salesforce Event Management with Seamless Registration and Check-In **Rating:** 5.0/5.0 stars **Reviewed by:** Quinten E. | Director, Recruitment and SF Achieve, Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Blackthorn Events?** Comprehensive event management solution right within our Salesforce environment; exceptional at event registration and check-in, which were large challenges for us with previous event 'solutions.' Blackthorn actually is a solution. **What do you dislike about Blackthorn Events?** For non-Salesforce users, the traditional Blackthorn event planner looks imperious, so it sometimes takes time to get past that initial look of fear. **What problems is Blackthorn Events solving and how is that benefiting you?** We hold daily tours of campus, and Blackthorn has been an excellent platform both for prospective students and families to sign-up, but for us to continue to track and engage them through Salesforce **Official Response from Okenna Oruche:** > "Blackthorn actually is a solution" — that's the kind of thing that's genuinely good to hear, especially coming from a team that's dealt with alternatives that fell short on registration and check-in. The point about non-Salesforce users is well taken. That initial complexity can be a real barrier for folks who aren't already comfortable in the ecosystem, and it's something we're actively working on. Okenna Oruche Product Manager okenna@blackthorn.io ### 22. Blackthorn events Keeps our event timelines on track **Rating:** 4.5/5.0 stars **Reviewed by:** Kratika S. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Blackthorn Events?** The best part is having all our event data tied directly into our main system. I never have to chase down different departments or cross-check spreadsheets just to see where our registration numbers are at. It makes tracking timelines, managing tasks, and reporting to stakeholders incredibly easy because everything is centralized. Triggering automated workflows the second someone buys a ticket saves us a massive amount of manual admin work. **What do you dislike about Blackthorn Events?** The standard templates for the registration pages are pretty rigid, otherwise it is best in my opinion. **What problems is Blackthorn Events solving and how is that benefiting you?** It is a huge upgrade from duct-taping different event apps together. It keeps our projects running strictly on schedule and ensures no attendee data gets lost in translation. Once you get past the clunky design setup, it makes managing the actual event day completely stress-free because everyone on the team is looking at the exact same real-time data. **Official Response from Okenna Oruche:** > No more chasing departments or cross-checking spreadsheets to get a registration update is a real operational win, Kratika. Glad the centralization and automated workflows are delivering that. Registration page template flexibility is something we're actively working on. Okenna Oruche Product Manager okenna@blackthorn.io ### 23. Efficient Event Management with Limited Customization **Rating:** 3.0/5.0 stars **Reviewed by:** Allison O. | Membership Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Blackthorn Events?** I use Blackthorn Events to host CE seminars for dentists and specialists, and I really like how it lets attendees register for our events effortlessly. It's nice that Blackthorn comes with pre-made templates, saving us time and effort compared to our previous custom-built software. I like being able to create different types of tickets for different attendees, and I appreciate the feature that allows me to add promo codes to discount events. Additionally, the setup was pretty easy since we were switching from a custom system where everything was made from scratch. Blackthorn also integrates well with Salesforce, which is important for us. **What do you dislike about Blackthorn Events?** I don't like how the look of the registration site can't be changed. I want to be able to change the design, colors, and add images. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events provides pre-made templates, saving us time and effort by replacing our custom-built software. **Official Response from Okenna Oruche:** > Pre-made templates, promo codes, and ticket types out of the box is a meaningful upgrade from custom-built software. Glad the switch went smoothly, Allison. The registration page design flexibility is a known gap and something we're actively working on. More control over colors, layout, and imagery is very much part of where we're headed. If you have specific ideas on what you'd want to see, we'd love to hear them. Okenna Oruche Product Manager okenna@blackthorn.io ### 24. Streamlines Event Management, Stellar Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Raffi S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Blackthorn Events?** I use Blackthorn Events for event planning and management, and it really saves us days and weeks of admin work thanks to its features and capabilities. I like its integration with Salesforce, website embedding, and ease of integration with FormTitan, as they make it easier to create a 360 view of our constituent profiles. The initial setup was very easy, and the team is very engaged to start using it soon. **What do you dislike about Blackthorn Events?** Customer support being outsourced. Takes a day to get a response. Make it local. The service is excellent just delayed. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events saves us days and weeks of admin work and integrates well with Salesforce and FormTitan, making it easier to create a 360 view of our constituent profiles. **Official Response from Okenna Oruche:** > Raffi, saving days and weeks of admin work is exactly the outcome we build toward, so that's genuinely good to hear. I hear you on our need to shorten support response time. I'll relay that feedback to our team. Okenna Oruche Product Manager okenna@blackthorn.io ### 25. Flexible Event Forms, Great UI/UX, and Smooth Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Blackthorn Events?** The business users have responded very positively to the UI/UX and the enhanced, flexible event form–building capabilities offered by this product compared to what we used previously. They have also appreciated the onboarding experience and the support we are currently receiving. As an admin, I appreciate the pre-built flows. Other features are yet to be explored. **What do you dislike about Blackthorn Events?** So far, I have personally not encountered any negative side. **What problems is Blackthorn Events solving and how is that benefiting you?** As we’re still in the onboarding phase, we’re continuing to learn the product. That said, based on my experience so far, Blackthon has been meeting all the criteria we had for the product we were looking for. I’m confident it will benefit us in many ways, especially in terms of ease of use, automations, integrations, AI, and other future enhancements, along with support and other considerations the team may have thought about. **Official Response from Okenna Oruche:** > Business users responding positively to the UI and form building right out of onboarding is a great sign, and the pre-built flows are a good foundation to build from as you continue exploring. Looking forward to hearing how things develop as your team gets deeper into the product. Okenna Oruche Product Manager okenna@blackthorn.io ### 26. Blackthorn makes our sales and marketing teams on exactly the same page **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit S. | Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Blackthorn Events?** Hosting webinars and workshops used to mean dealing with messy Excel sheets. I love that this app drops every RSVP straight into Salesforce. My sales team can instantly see exactly who showed up without waiting for marketing to email them a list. **What do you dislike about Blackthorn Events?** It takes some real time to set up. You can't just click a button and expect it to work perfectly in five minutes. You have to make sure all your custom fields are mapped correctly, which can be a little annoying at first. **What problems is Blackthorn Events solving and how is that benefiting you?** It has been a huge time saver for our business. We don't lose track of warm leads anymore because their information is already sitting in our CRM the second they register. It really helps us turn attendees into actual clients much faster. **Official Response from Okenna Oruche:** > Sales seeing who showed up without waiting on a list from marketing is a real alignment win, Rohit. Glad that handoff is working cleanly. The custom field mapping setup is a fair tradeoff to call out. If you have thoughts on where that process felt most frustrating, we'd love to hear it. Okenna Oruche Product Manager okenna@blackthorn.io ### 27. User-Friendly Event Registration with Seamless Salesforce Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** Blackthorn Events helps us capture more accurate and consistent information about our attendees. It also provides a very user-friendly way for our attendees to learn about and register for events. Visibility groups are a great feature that give attendees an even more tailored experience. The platform integrates seamlessly with our Salesforce environment. **What do you dislike about Blackthorn Events?** It would be great if Blackthorn Events could add a native email tool, or better yet, integrate with MarketingCloud, to improve our outreach capabilities. **What problems is Blackthorn Events solving and how is that benefiting you?** Prior to Blackthorn Events, we had to manually update registrants to attendees. This slowed our work, caused more errors, and made our data analytics less accurate. We also had to custom build registration sites, which was time-consuming and expensive. Blackthorn Events has allowed us to scale up our Events team quickly, accurately, all while improving the attendee user experience. **Official Response from Okenna Oruche:** > Accurate attendee data, tailored visibility groups, and no more manual registration-to-attendee updates is a meaningful operational shift. Glad Blackthorn has been able to support that kind of scale. The Marketing Cloud integration request is noted and something we're keeping on our radar. Okenna Oruche Product Manager okenna@blackthorn.io ### 28. Comprehensive Event Management with Salesforce Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Rakshit S. | Design Engineer, Mechanical or Industrial Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Blackthorn Events?** I like that Blackthorn Events combines event managements with CRM capabilities, especially because of its deep integration with Salesforce. Its best aspect is centralized data handling, which is very valuable since it turns events into a core part of the business workflow and improves coordination across teams. The customization and flexibility of the platform are also very strong. Additionally, the real-time tracking and reporting features are highlights for me. **What do you dislike about Blackthorn Events?** One of the main challenges is the initial setup and configuration. Because it is deeply tied to Salesforce, setting up events, object workflows, and permissions can feel complex. Another area is the user interface and learning curve. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events centralizes event management, consolidating registrations, attendees, payments, and schedules in one place, eliminating scattered data across spreadsheets and emails. **Official Response from Okenna Oruche:** > Turning events into a core part of the business workflow rather than a side process is exactly the kind of outcome deep Salesforce integration should produce, Rakshit. Glad the real-time tracking and reporting are landing well too. Initial setup complexity and the learning curve tied to Salesforce configuration is something we're actively working to reduce. Okenna Oruche Product Manager okenna@blackthorn.io ### 29. Great Tool, Even Better Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Blackthorn Events?** Blackthorn Events has been a great tool for our team, but what really made the biggest difference overall was the level of support we received. The Blackthorn Onboarding Team was incredible, especially when it came to timely responses. It was clear how knowledgeable each team member was, and that expertise came through in every interaction. **What do you dislike about Blackthorn Events?** I wouldn’t say I dislike anything about Blackthorn Events, but I would like to see an RSVP decline option added in the future. **What problems is Blackthorn Events solving and how is that benefiting you?** We use Blackthorn Events to track RSVPs and send emails to our contacts. The Salesforce integration makes it quick and easy to manage this tracking, and it helps us stay organized when communicating with attendees. **Official Response from Okenna Oruche:** > The onboarding team will be glad to hear this. Knowledgeable and responsive is exactly the bar they hold themselves to, so it means a lot when that comes through in practice. The RSVP decline option is noted. Appreciate the enhancement request. Okenna Oruche Product Manager okenna@blackthorn.io ### 30. Empowers Event Management with Seamless CRM Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Lauren L. **Reviewed Date:** February 17, 2026 **What do you like best about Blackthorn Events?** I like how the user has a clean form to submit to sign up for events, even if the event is complex (multi-day/session). I also like how responsive the product team can be when we bring issues to them. It's great that it helps us offer a mobile-friendly registration form and capture payments. The simple messaging platform for quick communication with registrants is really helpful. Plus, it's integrated directly with our CRM, which gives us a better picture of how our constituents are engaging with us. **What do you dislike about Blackthorn Events?** There is no simple way to register people on the backend of the form (i.e. if I am an event host and want to sign up on someone's behalf). There are just too many objects that need to be manually configured to an attendee record that typically would be connected automatically if someone was to go through the front end. **What problems is Blackthorn Events solving and how is that benefiting you?** I use Blackthorn Events to collect registrations and track attendees. It provides a mobile-friendly registration form, captures payments, and facilitates communication with registrants. Its integration with Salesforce CRM gives us better insights into attendee engagement. **Official Response from Michelle Petrel:** > Thanks for the thoughtful review, Lauren! We’re glad Blackthorn Events is helping you manage complex events with mobile-friendly registration, payments, and messaging, and that the Salesforce CRM connection is giving you better visibility into engagement. We really appreciate the feedback on backend registration workflows. Making it easier for event hosts to register attendees on someone else’s behalf is an important area, and input like this helps us understand those important workflow bottlenecks. Thanks again for taking the time to share your experience. Michelle Petrel, Sr. Product Manager michelle.petrel@blackthorn.io ### 31. Intuitive, Flexible Event Management for Universities **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** I love how Blackthorn Events streamlines the registration process and makes it easy to create, customize, and manage events without the need for multiple tools. It's intuitive and flexible, which allows me to get it up and running quickly without a steep learning curve. I can build and customize events for different formats easily. The centralized data feature, especially through Salesforce, means I don't have to juggle different systems, which is a real plus. **What do you dislike about Blackthorn Events?** some areas of the navigation could be streamlined. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events streamlines the registration process, making it easy to create, customize, and manage events without multiple tools. Its intuitive design allows quick setup without a steep learning curve, and it centralizes data with Salesforce, eliminating the need to juggle different systems. **Official Response from Okenna Oruche:** > No steep learning curve and full Salesforce centralization without the tool-switching tax — that combination is hard to find, Jackie. We're currently leaning into making some UX adjustments to streamline navigation. Okenna Oruche Product Manager okenna@blackthorn.io ### 32. Disappointing Experience, Complex and Limited Features **Rating:** 0.5/5.0 stars **Reviewed by:** Charlotte M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** I like that Blackthorn Events is connected to Salesforce. This integration is helpful because when we sell tickets, we can automatically have information about our ticket buyers, which can translate to our marketing efforts. **What do you dislike about Blackthorn Events?** Honestly, Blackthorn has had many downsides in our experience. It doesn't provide a lot of the features we would want out of the box, and has required a lot of workarounds and customer support. It is not particularly user friendly on the backend and without a lot of subject matter expertise, it's easy to accidentally make a change that could impact many other aspects of an event we've put on sale. Very difficult. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events syncs with our Salesforce, automatically updating ticket buyer info to enhance our marketing efforts. **Official Response from Okenna Oruche:** > Charlotte, the experience you're describing is not what we want for any customer, and I appreciate you being direct about it. The backend complexity and the risk of unintended changes cascading across a live event is a real concern. I'd genuinely like to understand more about where things have fallen short for your team. Feel free to reach out directly. Okenna Oruche Product Manager okenna@blackthorn.io ### 33. Feature-Rich Event Management with Intuitive Setup **Rating:** 4.0/5.0 stars **Reviewed by:** Fernando D. | Salesforce Developer **Reviewed Date:** February 12, 2026 **What do you like best about Blackthorn Events?** I use Blackthorn Events to schedule trainings in my Salesforce org, and it helps me easily record information on events and attendees. I really like the event builder feature with its many good capabilities and the wizard that guides you through the process. You can edit an existing event, clone one, create a recurring event, and do many more tasks to create an event from start to finish. The bookmark section on the left side panel with all the topics related to your event is also handy. The initial setup was super easy using the candy shop. Blackthorn Events seems like a more updated solution for managing events compared to what I used before. **What do you dislike about Blackthorn Events?** I find the simple navigation of the event builder a bit problematic. **What problems is Blackthorn Events solving and how is that benefiting you?** I use Blackthorn Events to schedule trainings in Salesforce. It lets me easily record information on events and attendees. **Official Response from Michelle Petrel:** > Thanks for the thoughtful review, Fernando! We’re glad Blackthorn Events is helping you manage trainings in Salesforce and that the event builder and setup experience have been working well. We appreciate the feedback on navigation within the event builder. It’s something we’re actively considering. In fact, we’ve also got some fun new event-building improvements in the works. If you want a sneak peek at what’s coming, you can check it out here: https://community.blackthorn.io/s/product-release Thanks again for sharing your experience. Michelle Petrel, Sr. Product Manager michelle.petrel@blackthorn.io ### 34. Easy Salesforce Integration and Simple to Manage **Rating:** 4.0/5.0 stars **Reviewed by:** Lizzy W. | Events Planner, University Advancement, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** I like how easily it integrates with Salesforce. Also, the learning curve wasn't too terrible, and now that we know the software, it is easy to manage. **What do you dislike about Blackthorn Events?** I dislike that there is no way to only do donations on the registration page. We use it as a leg of the fundraising for the university, so it would be nice to have that. **What problems is Blackthorn Events solving and how is that benefiting you?** Understanding what registrants are in whose portfolio. **Official Response from Okenna Oruche:** > A donation-only registration option would be a meaningful addition for university fundraising, Lizzy. We want to make sure it's captured properly. If you're open to sharing more about how you're currently working around it, we'd love to hear. Glad the Salesforce integration and day-to-day management have been working well. Okenna Oruche Product Manager okenna@blackthorn.io ### 35. Fast Support and Reliable for High-Priority Tickets **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Blackthorn Events?** I like how fast Blackthorn Events is with their support. Even if they don't know the answer immediately, they are quick to respond. I feel like their events platform is very fast and helps with all my tickets, especially when I need to solve high-priority tickets. They solve technical problems whenever I need help with Salesforce, which is crucial for me. I think they have a good platform with high-quality support. **What do you dislike about Blackthorn Events?** not much **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events solves technical problems I have with Salesforce and quickly addresses my support tickets, especially high priority ones. **Official Response from Okenna Oruche:** > Fast, reliable support on high-priority tickets is something we take seriously, Bailey. Really glad that's been your experience! Okenna Oruche Product Manager okenna@blackthorn.io ### 36. Powerful Attendee Reporting for Events **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** How many reports can be pulled after collecting data from attendees **What do you dislike about Blackthorn Events?** I’ve had trouble with the checkout. There’s no way to accept a donation without having to set it up as an Event Item Main ticket, and the same issue comes up with products. I also can’t find a way to require people to choose their sessions before they check out. On top of that, there’s no option to enter multiple codes at checkout. **What problems is Blackthorn Events solving and how is that benefiting you?** They respond quickly to the issues we raise, especially when critical action is needed. I also appreciate that they assess problems internally and use what they learn to improve the platform. **Official Response from Okenna Oruche:** > The checkout feedback is specific and worth taking seriously. Donations as a standalone option, session selection before checkout, and multiple code entry are all concrete gaps. If you're open to it, I'd love to connect directly to make sure these are captured properly. The depth of post-event reporting is one of those features that quietly earns its keep over time. Glad that's been useful. Okenna Oruche Product Manager okenna@blackthorn.io ### 37. Smooth and seamless online event creation and ticketing software. **Rating:** 5.0/5.0 stars **Reviewed by:** Elisa M. | Human Resource Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2026 **What do you like best about Blackthorn Events?** Our experience with the tool is out of this world.Anytime we create an event,we are able to market our event on all social media platforms hence having alot of attendees.Our attendees have been giving us very positive feedback concerning the tool how easy it has been for them to buy tickets online and with a very smooth payment procedures. **What do you dislike about Blackthorn Events?** We have no dislikes beacuse it has been good this far. **What problems is Blackthorn Events solving and how is that benefiting you?** A tool that offers us with a free trial. An easy to navigate through tool Easy event management. We were looking for something giving us value for our money. **Official Response from Okenna Oruche:** > Attendees praising the ticket buying and payment experience while your team drives reach across social media from one place is a great combination, Elisa. Really glad it's been working that way. Okenna Oruche Product Manager okenna@blackthorn.io ### 38. Easy to Use Once You Get the Hang of It **Rating:** 5.0/5.0 stars **Reviewed by:** Angie M. | Orthopedic Nurse Navigator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** Ease of use—once I got the hang of it, i like it **What do you dislike about Blackthorn Events?** It took me awhile to learn how to set up events. I had to reach out to someone within my organization that had more experience with the platform to help walk me through it. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events helps patients register for pre-surgical education classed that we provide virtually every week. **Official Response from Okenna Oruche:** > Getting patients registered for weekly virtual pre-surgical education classes without friction is exactly the kind of use case that matters, Angie. The initial learning curve and needing internal help to get started is something we hear and are actively working to reduce. Okenna Oruche Product Manager okenna@blackthorn.io ### 39. Effortless Event Management, Needs Faster Support **Rating:** 4.0/5.0 stars **Reviewed by:** Mike M. | Salesforce CRM Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Blackthorn Events?** I like that Blackthorn Events makes it fairly easy to set up and manage an event. The event wizard and event builder tools are an easy way to get event records started. They walk you through the different fields and parts of the event record, providing guidance on setting everything up. **What do you dislike about Blackthorn Events?** Customer support can be a little slow in responding and resolving issues. **What problems is Blackthorn Events solving and how is that benefiting you?** I use Blackthorn Events to gather and collect data in Salesforce on event attendees. The event wizard and event builder make it easy to set up and manage events. **Official Response from Michelle Petrel:** > Hi Mike, Thanks for sharing your thoughts! We’re so glad Blackthorn Events has been able to flex for your needs, from the “simple and sweet” events to the big, complex ones. And we love that the Salesforce integration is helping streamline your attendee tracking. That’s exactly the kind of efficiency we aim for. I would love to hear more about the cloning quirks. The team has made some recent improvements in that area but there is always room to grow! If you have a specific example of what didn’t copy over as expected, I’d love to dig in with our team and see how we can improve it. Feel free to reach out directly at michelle.petrel@blackthorn.io. Thanks for trusting us with your events, and for helping us get even better! ### 40. Flexible Event Management with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** John C. | Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about Blackthorn Events?** I like how Blackthorn Events is relatively flexible and not too hard to use. It makes it easier to track registrations, run reports, and post events on our website, as well as send confirmation emails and follow-ups. **What do you dislike about Blackthorn Events?** I think Blackthorn Events is a little constrained in the available filters for event reports, and I think there could be additional automation/AI usage that would make things even easier. **What problems is Blackthorn Events solving and how is that benefiting you?** I use Blackthorn Events to make it easier to track registrations, run reports, post events on our website, and send confirmation emails and follow-ups. **Official Response from Chris Federspiel:** > Thanks John! ### 41. Great Product for Event Management! **Rating:** 5.0/5.0 stars **Reviewed by:** Jay T. | Salesforce Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Blackthorn Events?** I like that it is so easy to created events and register attendees. **What do you dislike about Blackthorn Events?** Not much, maybe could use more features. **What problems is Blackthorn Events solving and how is that benefiting you?** We used it to replace another event management system. **Official Response from Katie Campbell:** > Thank you for the positive review, Jay! I'll make sure to pass on your kind words to our support team. If you have suggestions on how we can make it easier for new customers to find out about our many features, I'm all ears! Glad to hear the app is working well for you. You can reach me at katie.campbell@blackthorn.io (Director of Product) ### 42. Time-Saving Backend Processing for Registrations, Attendance & Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Blackthorn Events?** The backend processing—registration approvals, attendance tracking, and reporting—has saved a lot of time and reduced administrative work. **What do you dislike about Blackthorn Events?** The event web page builder didn’t deliver the level of control we were hoping for. When we tried using the iFrame on our website, we ran into awkward paging and display issues, so we ended up building our own branded pages and using only the Cart functionality, placing the Register button on our own pages. **What problems is Blackthorn Events solving and how is that benefiting you?** A large number of events can be managed far more efficiently than we could ever do manually. The company-wide visibility into current event statuses, registration numbers, and related details is a real time-saver and a strong driver for marketing. **Official Response from Michelle Petrel:** > Thanks for sharing your experience! We’re glad to hear Blackthorn Events is saving your team time through registration approvals, attendance tracking, and reporting, especially at the scale you’re managing. We appreciate the candid feedback on the event web page builder and iFrame experience. Design flexibility and display consistency are areas we’re actively working to improve, and insights like this help guide that work. In that vein, we have some exciting improvements coming to event building. If you’d like a sneak peek at what’s ahead, you can check out our latest updates here: https://community.blackthorn.io/s/product-release Thanks again for taking the time to leave a review. Michelle Petrel, Sr. Product Manager michelle.petrel@blackthorn.io ### 43. Seamless Salesforce Integration with Powerful Event Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Blackthorn Events?** Integration with Salesforce, reporting functions, and increased visibility into event reports, registration numbers, and post-event attendance numbers **What do you dislike about Blackthorn Events?** We would appreciate the opportunity to adjust the UX interface to better align with our brand standards **What problems is Blackthorn Events solving and how is that benefiting you?** The full integration with Salesforce is vital - all event related information is automatically tracked on individual constituent profiles providing accurate historical data and a full picture of an individual's relationship with us as an organization. Prior to Blackthorn we were manually collecting information, exporting it and then importing into Salesforce - this is lightyears better. **Official Response from Okenna Oruche:** > Lightyears better is a strong endorsement! Branding flexibility on the UX side is something we're actively working on. More to come there. Okenna Oruche Product Manager okenna@blackthorn.io ### 44. Easy Event Creation and Registration Processing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** It is very easy to create new events, customize pages and layouts, and process registrations **What do you dislike about Blackthorn Events?** Sometimes their "out of the box" features are not sufficient enough for our needs, which require other 3rd party software, specifically around document generation and invoicing. **What problems is Blackthorn Events solving and how is that benefiting you?** BT Events is helping us to streamline our events registration process, making it easier to track who is attending, as well as follow-up after events. It also makes it easier year-over-year to host the same events, as their cloning features save us time on similar events. **Official Response from Okenna Oruche:** > Easy event creation, customizable pages, and cloning for recurring events saving time year over year is a solid foundation. Glad that's been the experience. The document generation and invoicing gaps pushing you toward third party software is useful feedback. We'd love to know which tools you've had to bring in and where exactly the out of the box features fell short. Okenna Oruche Product Manager okenna@blackthorn.io ### 45. Quick, Easy Event Setup and Seamless Attendee Management **Rating:** 4.5/5.0 stars **Reviewed by:** Tawfiq W. | Senior Director, Graduate Admission, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Blackthorn Events?** Being able to quickly and easily set up events, contact prospective attendees, record registrations, send reminders and manage the event on the day **What do you dislike about Blackthorn Events?** The occasional Salesforce integration issues **What problems is Blackthorn Events solving and how is that benefiting you?** Organizing multiple events across different national and international regions and being able to track registrations. attendance numbers of the success of the events **Official Response from Okenna Oruche:** > Glad the setup and attendee management side has been working well across multiple regions, Tawfiq. The occasional Salesforce integration issues are worth looking into on our end. If anything specific comes up again, feel free to reach out. Okenna Oruche Product Manager okenna@blackthorn.io ### 46. Seamless Salesforce Integration with Real-Time, Unified Events and Database **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** It's embedded into Salesforce and allows me to work in one platform. The data is also updated in real-time, and can be connected back to a constituent's record. Having our database and events live in the same space is very helpful. **What do you dislike about Blackthorn Events?** The user experience (event page layout and navigation) needs updating for our users. They often find it difficult to fill out their registration forms. **What problems is Blackthorn Events solving and how is that benefiting you?** Keeping data and event information all in one spot - super helpful! **Official Response from Okenna Oruche:** > Having your database and events live in the same space with real-time updates tied directly to constituent records is a clean setup that pays off at scale. Registration form usability is something we're actively working on this spring and summer. If your users are running into specific friction points, we'd love to hear more. Okenna Oruche Product Manager okenna@blackthorn.io ### 47. Great for large event management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Blackthorn Events?** The customer service and support teams are excellent. Blackthorn has a bit of a learning curve with it and the teams are always quick to offer support and find me solutions to my problems. **What do you dislike about Blackthorn Events?** How expensive it is, that the minimum package is still far greater than anything we'd need. **What problems is Blackthorn Events solving and how is that benefiting you?** A lot of tasks that used to be manual and time consuming for me have now been automated thanks to Blackthorn **Official Response from Okenna Oruche:** > Quick, solution-oriented support makes a real difference when you're navigating a product with a learning curve. Glad the team has been there when you've needed them. The pricing and minimum package concern is fair feedback, and something worth passing along internally. Okenna Oruche Product Manager okenna@blackthorn.io ### 48. Excellent customer service and flexibility in events management **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa J. | Associate Director of Advancement Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Blackthorn Events?** Blackthorn's flexibility in creating event experiences allows for early-bird pricing, different ticket types, multiple sessions, purchasing products in addition to registration, and even making donations in addition to registration. Check-in is a breeze for our events staff and allows for a stand-alone kiosk for especially busy events. Because it's an actual part of Salesforce rather than separate, we're able to take advantage of duplicate matching when registrations come in rather than merging duplicates afterwards. Customer Support is very helpful and it's easy to make an appointment for support. **What do you dislike about Blackthorn Events?** Some features we wish could be implemented faster: ability to make donations or buy product w/o a registration; custom form answer reporting. It would be nice to have an 'instant support' option rather than making an appointment. It would also be nice to have a regular meeting to discuss new features and let customers learn from each other; Blackthorn has just started using a Slack channel for this communication. **What problems is Blackthorn Events solving and how is that benefiting you?** When people register for events, we'd like to know whether they already exist in our system. Knowing that Jill-attendee is our Jill who graduated in 1993 from Special Education, we can now have more meaningful conversations with her about her time at our University, her donation habits, and current interests. **Official Response from Michelle Petrel:** > Hi Lisa, We’re thrilled that Blackthorn Events’ flexibility is helping you create great event experiences, from early-bird pricing to easy check-in with the power of being native in Salesforce. I’m also glad to hear customer support is making a difference. We’re biased but have to agree that they are fantastic! Thank you for providing specific feature feedback! I’m excited to share that form reporting is getting a glow-up this fall, so stay tuned. Donations without registration are definitely on our radar. While I don’t have a timeframe yet, your vote has been added. I appreciate the call-out for our new community Slack channel; it’s great to see customers connecting there! We’re always excited to explore new ways to deepen the community experience and I will add your meeting (perhaps AMA?) idea to our explorations. Thanks again for sharing your experience and helping us build a better Blackthorn! ### 49. Effortless Event Management with Seamless CRM Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua M. **Reviewed Date:** December 23, 2025 **What do you like best about Blackthorn Events?** I use Blackthorn Events to manage and support our SF-based event operations, including event setup, registration, tracking, and overall event management tied to our CRM. I like that Blackthorn Events reduces manual work and brings everything directly into Salesforce, avoiding disconnection and keeping everything centralized. The smart scheduler feature stands out because it makes scheduling sessions and managing event timing much easier while keeping everything organized directly in Salesforce. It simplifies scheduling, reduces conflicts, and keeps event timelines organized. The initial setup was very simple with excellent onboarding assistance that made it easy. **What do you dislike about Blackthorn Events?** Still early on in implementation. So far, so good. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events reduces manual work by centralizing event management directly in Salesforce, keeping everything connected and organized. **Official Response from Michelle Petrel:** > Hi Joshua, Thanks so much for the thoughtful review! It’s great to hear how Blackthorn Events is helping you centralize event setup, registration, tracking, and scheduling directly in Salesforce. Reducing manual work and keeping everything connected is exactly what we aim for. I’m especially glad to hear that Smart Scheduler has been a standout tool for you and that your initial setup was smooth. Our onboarding team puts a lot of care into setting teams up for success from day one, so it’s wonderful to hear that experience resonated. Thanks again for sharing your experience, and we’re excited to keep building alongside you as your implementation continues to take shape. Michelle, Sr. Product Manager michelle.petrel@blackthorn.io ### 50. For 2025, BTE should have everything...and it doesn't **Rating:** 3.5/5.0 stars **Reviewed by:** Laura W. | Compliance Coordinator, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Blackthorn Events?** I like the connections it has to other interfaces and overall it feels intuitive for our large group of users. We are a huge organization and have thousands of events so the organization cannot be perfect and probably is the best it can be for what exists out there. **What do you dislike about Blackthorn Events?** I think that the event registration page creation should look better and be easier. It should also be easier to flip between events or to go back and forth without having to open multiple tabs - it makes navigation hard when you're trying to copy over information. I also with there was a way to hide events or make it easier to archive certain things so it looked more organized. **What problems is Blackthorn Events solving and how is that benefiting you?** Event registration page creation, ticket management, table and guest management, dietary and accommodation information. Beneficial because it connects with our CRM and is the only event platform we have. **Official Response from Michelle Petrel:** > Hi Laura, Thanks for taking the time to share your feedback. I’m glad to hear Blackthorn Events feels intuitive for your users and that the connections to other interfaces are working well. With thousands of events, keeping your CRM connected is key, so I’m happy Blackthorn is helping with that. You brought up some great points about registration page design, navigating between events, and staying organized. These are areas our team is focusing on, and in some cases actively improving! Your examples help us understand where the experience can get better. As we work through these projects, I’d love to share progress with you and hear more feedback. Feel free to reach me anytime at michelle.petrel@blackthorn.io. Thanks for sharing your experience and helping us make Blackthorn Events better for your team and others who use it! ## Blackthorn Events Discussions - [How has Blackthorn Events improved your event management, and what features do you find most useful?](https://www.g2.com/discussions/how-has-blackthorn-events-improved-your-event-management-and-what-features-do-you-find-most-useful) - [What does Blackthorn Events do?](https://www.g2.com/discussions/what-does-blackthorn-events-do) - [What is the use of Blackthorn Events?](https://www.g2.com/discussions/what-is-the-use-of-blackthorn-events) - [What is Blackthorn events?](https://www.g2.com/discussions/what-is-blackthorn-events) - [What is Blackthorn app?](https://www.g2.com/discussions/what-is-blackthorn-app) - [View Blackthorn Events pricing details and edition comparison](https://www.g2.com/products/blackthorn-events/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-05+20%3A33%3A42+-0500&secure%5Bsession_id%5D=a6533f23-5676-4b56-b909-566e7f3eae9b&secure%5Btoken%5D=623d4ef8ddad4c6106a97d9e51719cfb9e0c5ea83806a01d98ef63fbac4c29c1&format=llm_user) ## Blackthorn Events Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Education (formerly Salesforce Education Cloud)](https://www.g2.com/products/agentforce-education-formerly-salesforce-education-cloud/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Ascend](https://www.g2.com/products/ascend-2025-12-01/reviews) - [Blackthorn Payments](https://www.g2.com/products/blackthorn-payments/reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) - [Salesforce Marketing Cloud Account Engagement](https://www.g2.com/products/salesforce-marketing-cloud-account-engagement/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Blackthorn Events Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **Generative AI** - AI Text Generation **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Event Planning** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Event Operations** - Site selection - Supplier procurement - Hotel and transportation planning - Staff management - Budget management - Session scheduling - Speaker submissions - Exhibition management **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management **Generative AI** - AI Text Generation **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration ## Top Blackthorn Events Alternatives - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,075 reviews) - [Whova](https://www.g2.com/products/whova/reviews) - 4.8/5.0 (1,527 reviews) - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (909 reviews)