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Blackpoint Cyber Reviews & Product Details - Page 8

Blackpoint Cyber Overview

What is Blackpoint Cyber?

Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the community since 2014 and proudly continue to safeguard businesses around the world. We believe that no one should go alone into the unfair fight. At Blackpoint, our team strives to provide unified, 24/7 detection to help you take out your adversaries before they can even see us coming.

Blackpoint Cyber Details
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Product Description

Let Blackpoint's managed SOC team monitor your network so you can focus on running your business.

How do you position yourself against your competitors?

At the core of Blackpoint’s MDR service is our patented SNAP-Defense – the first contextually aware breach detection and response program on the market. Instead of relying on the integration of numerous, disjointed third-party technologies, Blackpoint was designed from scratch to directly support MDR objectives and workflows. SNAP-Defense automatically collects and correlates meta-data around suspicious events, reducing data and analyst overload.

With monitoring, detection, and response all built-in, Blackpoint’s MDR analysts have unparalleled visibility into hacker tradecraft, lateral spread, and remote privileged activity. Our partners trust Blackpoint for high-performance cybersecurity that can protect against today’s and tomorrow’s threats.


Seller Details
Year Founded
2014
HQ Location
Denver, Colorado, United States
Twitter
@blackpointus
1,471 Twitter followers
LinkedIn® Page
www.linkedin.com
184 employees on LinkedIn®
Description

Blackpoint Cyber offers a cybersecurity platform designed for managed service providers (MSPs) to detect and respond to cyber threats in real time.


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Overview Provided by:

Recent Blackpoint Cyber Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great Company and Solutions"
Blackpoint is our standard for MDR. Their solution has been very valuable in stopping threats, and alerting on potential threats. We depend on the...
JH
Justin H.Small-Business (50 or fewer emp.)
5.0 out of 5
"We have been using Blackpoint for a few months now and could be more happy!"
Blackpoint is great with identifying suspicious activity and making good decisions on locking something down to prevent compromises. They have bee...
Verified User
E
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Solid MDR service for both Windows endpoints and M365 tenants"
The service is quick to deploy and configure, and the SOC team does a great job of identifying and reacting to suspicious activity on endpoints and...
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Blackpoint Cyber Media

Blackpoint Cyber Demo - Live Network Visibility
Blackpoint's MDR team has a real-time view of all devices in a client's network via its patented live network map.
Blackpoint Cyber Demo - Immediate Threat Response
When anomalous privileged user activity occurs, Blackpoint's threat analysts will be alerted via the user interface which device the activity is originating from. The analyst can then triage the alert, and if the alert is found to be malicious, he or she can take a response. This might include ki...
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237 Blackpoint Cyber Reviews

4.8 out of 5
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237 Blackpoint Cyber Reviews
4.8 out of 5
237 Blackpoint Cyber Reviews
4.8 out of 5

Blackpoint Cyber Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Blackpoint CyberQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Brian B.
BB
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

There are so many things to like about Blackpoint. If I had to choose what I liked best, it would be their response time to any incidents. It's literally real time, as something is happening, they provide that immediate response and assign mitigation tasks to their partners. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

At this point I can honestly say there is nothing that we dislike about this platform. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

We have Blackpoint integrated into our clients M365 environments. We have them disabling accounts for multiple reasons. We also have their agent on all workstations and servers. They have isolated endpoints and stopped lateral spreading on a few clients. They provide monthly reporting directly to my clients with detailed information on attempted compromises and exploits. Review collected by and hosted on G2.com.

SB
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

The response time. Most infractions are addressed and dealt within five minutes or less. Their SOC has a very knowlegeable, high skillset group of individuals. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

Only that it's hard to justify an additional security solution to existing customers. Nothing about the product itself. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

Cloud protection of 365/Google Workspace accounts 24/7/365 is amazing. The amount of saved labor by us as an MSP when incidents are handled automatically in the middle of the night is invaluable. Review collected by and hosted on G2.com.

JV
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

Follow up was quick and helpful. The whole team is made up of seasoned pros who know their mission and are well qequipped; their passion is worn on every sleeve in the company. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

I have to see any downsides, which is a great thing for a company that is keeping things secure. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

To have a third party security partner in the managed services arena has become a no brainer and Blackpoint is the top of the hill. Review collected by and hosted on G2.com.

Ed B.
EB
Chief Executive Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

Partnering with Blackpoint allows my team to focus on their primary tasks. In order for our clients to meet compliance, and cyber security requirements we had a choice of building our own SOC or partnering with a SOC. We built the in infrastructure to provide EDR services and quickly learned how labor intensive managing a MDR really is. We vetted multiple MDR providers and decided to partner with Blackpoint Cyber and could not be happier. When a issue happens the Blackpoint Team contacts us very quickly. I also appreciate the notifications when a new threat is discovered in the wild even if our clients are not directly affected. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

I don't have any complaints with Blackpoint Cyber Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

Blackpoint Cyber allows me to provide necessary security services needed by my clients. Review collected by and hosted on G2.com.

SS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

We really enjoy that the Blackpoint Cyber Cloud Response really helps us gain insight into protecting our clients M365 accounts and locking down them geographically to prevent attacks on them Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

The one issue with BPC is that there is a lot of email alerts to go through to weed out the noise. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

Its helping us protect our clients and know that each system is protected with monitoring that we could not do ourselves. Review collected by and hosted on G2.com.

Mark H.
MH
Information Technology Business Relationship Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

The peace of mind knowing that my clients are being protected and monitored 24/7. Having access to a SOC is a game changer. Implementation is quick and easy. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

The pricepoint for Managed Detection & Response is prohibitive to some clients. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

Blackpoint solves the problem of needing advanced security monitoring for clients. The fact that Blackpoint monitors and responds in real-time 24/7 means I don't have to staff an on-call position for security monitoring. Review collected by and hosted on G2.com.

Tom C.
TC
VP and General Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Blackpoint Cyber?

Blackpoint is always monitoring my clients' networks. When a threat is discovered, they follow through to make sure the attack is stopped. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

I really have no negative comments. They are a full-service security firm. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

They provide security experts who are so hard to find and whose expertise demands prohibitively high salaries. With these engineers and analyists constantly monitoring my clients' networks, I can concentrate on other areas of services to my clients. Review collected by and hosted on G2.com.

Response from Larissa Pistan of Blackpoint Cyber

Hi Tom,

I’m so happy to hear you had a positive experience at Blackpoint Cyber. I really value your input, and thanks for being a great partner!

Blackpoint Cyber Team

Verified User in Information Technology and Services
AI
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Blackpoint Cyber?

The integration with Blackpoint and Office 365 gives us peace of mind 24/7. With email account compromise being a huge target it’s nice to know someone is looking at all login attempts at all hours of the day. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

I wish Blackpoint had the ability to schedule vulnerability scans. We can run the scans on demand but cannot set re-occurring schedules. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

More and more cyber insurance polies are requiring a SOC to be leverage. There are also tons of logs that need to be captured and monitors around the clock. We also needed a way to do vulnerability scanning for current and potential customers. Blackpoint covers all these points and more. Review collected by and hosted on G2.com.

WC
President
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

They have continuously improved thier product offering and coverage capabilities. Getting started was eays enough and they are always available for assistance. They have continued to integrate sources, and it has become a daily tool we use and depend on. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

Nothing so far, finding a trusted partner, especially in security it tough. We are glad we partnered with them. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

24/7 monitoring of the environment and a crucial part of our security stack Review collected by and hosted on G2.com.

PF
Security Consultant
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

The product is simple to ingest, and works straight out of the box. There is very little needed to configure and manage the application, and what it states it does, it really does do very well. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

There are no downsides that I can think of at this time. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

Blackpoint Cyber provides our eyes on glass service, monitoring all of our customer environments for Advanced persistent Threats that may occur within their environments. Review collected by and hosted on G2.com.