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Blackpoint Cyber Reviews & Product Details - Page 16

Blackpoint Cyber Overview

What is Blackpoint Cyber?

Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the community since 2014 and proudly continue to safeguard businesses around the world. We believe that no one should go alone into the unfair fight. At Blackpoint, our team strives to provide unified, 24/7 detection to help you take out your adversaries before they can even see us coming.

Blackpoint Cyber Details
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Product Description

Let Blackpoint's managed SOC team monitor your network so you can focus on running your business.

How do you position yourself against your competitors?

At the core of Blackpoint’s MDR service is our patented SNAP-Defense – the first contextually aware breach detection and response program on the market. Instead of relying on the integration of numerous, disjointed third-party technologies, Blackpoint was designed from scratch to directly support MDR objectives and workflows. SNAP-Defense automatically collects and correlates meta-data around suspicious events, reducing data and analyst overload.

With monitoring, detection, and response all built-in, Blackpoint’s MDR analysts have unparalleled visibility into hacker tradecraft, lateral spread, and remote privileged activity. Our partners trust Blackpoint for high-performance cybersecurity that can protect against today’s and tomorrow’s threats.


Seller Details
Year Founded
2014
HQ Location
Denver, Colorado, United States
Twitter
@blackpointus
1,471 Twitter followers
LinkedIn® Page
www.linkedin.com
184 employees on LinkedIn®
Description

Blackpoint Cyber offers a cybersecurity platform designed for managed service providers (MSPs) to detect and respond to cyber threats in real time.


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Overview Provided by:

Recent Blackpoint Cyber Reviews

Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Great Company and Solutions"
Blackpoint is our standard for MDR. Their solution has been very valuable in stopping threats, and alerting on potential threats. We depend on the...
JH
Justin H.Small-Business (50 or fewer emp.)
5.0 out of 5
"We have been using Blackpoint for a few months now and could be more happy!"
Blackpoint is great with identifying suspicious activity and making good decisions on locking something down to prevent compromises. They have bee...
Verified User
E
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Solid MDR service for both Windows endpoints and M365 tenants"
The service is quick to deploy and configure, and the SOC team does a great job of identifying and reacting to suspicious activity on endpoints and...
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Blackpoint Cyber Media

Blackpoint Cyber Demo - Live Network Visibility
Blackpoint's MDR team has a real-time view of all devices in a client's network via its patented live network map.
Blackpoint Cyber Demo - Immediate Threat Response
When anomalous privileged user activity occurs, Blackpoint's threat analysts will be alerted via the user interface which device the activity is originating from. The analyst can then triage the alert, and if the alert is found to be malicious, he or she can take a response. This might include ki...
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237 Blackpoint Cyber Reviews

4.8 out of 5
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237 Blackpoint Cyber Reviews
4.8 out of 5
237 Blackpoint Cyber Reviews
4.8 out of 5

Blackpoint Cyber Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Blackpoint CyberQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Robb Q.
RQ
Director of Information Technology and Systems
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

I really like that there is so much happeingn behind the scenes, that when I do get alerted, I have the same access to see what took place using the same logs and tools as the securoty team. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

No, Downside, the agent is very lightweight and easy to deploy. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

Blackpoint allows out team to have to time to work on critical business solutions. Review collected by and hosted on G2.com.

Dawn S.
DS
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

We have a playbook for issues that arise and it's followed as it should be every time.

BlackPoint is fast, reliable and their analysts catch issues software itself cannot. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

Marketing materials are a little lacking. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

The biggest pain point for an MSP is Risk. Blackpoint is able to mitigate the risk of an incident or breach on prem or in the cloud.

The reduced risk allows us to work with our clients and move them ahead with their business priorities instead of using all of our time focused on watching all the attack vectors and mitigating them all day long. Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

The support team has been quick and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

I do not have anything negative. Everything has been good, even has they were improving with the new portal their team worked with me directly to work out the kinks. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

Providing customers with 24x7 SoC monitoring and threat detection. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
EN
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

Blackpoint has been an essential component of our cybersecurity ecosystem, and has been instrumental in alerting us to issues in our environment as well as preventing bad actors. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

We are very pleased with the service and have no comments on dislikes at this time. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

Blackpoint brings a level of granular oversight that we are not able to facilitate in house. We feel that they are continually augmenting their service offering to bring us relevant products and services that harden our cyber security posture. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

The best thing about Blackpoint Cyber is that it tackles many cyber security threats without much effort on my part. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

Some of the notifications are about benign events. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

They are solving two big problems. Attacks vs Endpoints and Attacks vs Cloud assets (M365 & Google Workspace). Review collected by and hosted on G2.com.

JH
Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

Great to have Blackpoint Cyber Watching Our Backs. Easy to implement and use. Has tons of features and easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

None. Has been a great team to work with and support is great. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

We needed a MDR Solution and Blackpoint has not let us down. Review collected by and hosted on G2.com.

Daniel L.
DL
Technical Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Blackpoint Cyber?

Clear, easy to us system. The support team are great and always happy to help. The software is everything an MSP would want as well. The defender integration is a major bonus as well Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

Nothing to complain about so far. Maybe some device compliance settings similar to the defender would be a great help Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

MDR service in our security stack Review collected by and hosted on G2.com.

Jason M.
JM
CEO
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

Blackpoint includes all the things you need for Cyber Security from the SoC To App Control, and O365 Cloud Monitoring, and they integrate with our existing S1. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

Not really a dislike, but it would be great to add vulnerability scanning to the agent since it's so integrated. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

It helps us with compliance and CIS controls by providing the SOC, App Control, and O365 monitoring Review collected by and hosted on G2.com.

Manny M.
MM
Sr. Consultant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

They're knowledgeable and responsive. Sales team is helpful without being pushy.

Face it, your MSP cannot pivot to a MSSP without the proper people and tools. Trying to roll your own SOC is a fool's errand. You owe it to yourself and your clients to let the skilled pros handle it. Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

Portals could be more seamlessly merged. Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

Let's us focus on better service delivery Review collected by and hosted on G2.com.

Verified User in Consulting
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Blackpoint Cyber?

Fast response times and human touch they put on alerts. In addition, they integrate with almost every platform quickly support was a breeze to get, and I'm happy to say it is a set and forget implementation aside from alerts Review collected by and hosted on G2.com.

What do you dislike about Blackpoint Cyber?

The only downside is for those that need syslog to be analyzed its not something black point does or thinks is needed Review collected by and hosted on G2.com.

What problems is Blackpoint Cyber solving and how is that benefiting you?

They help us when it comes to having 24/7 monitoring as we cant do that internally Review collected by and hosted on G2.com.