Blackpoint Cyber Reviews & Product Details - Page 12

This is advanced-grade MDR protection built by former members of the NSA and other highly reputable industry leaders. We've seen it in action multiple times and been able to have customers up and running within hours after initial threat identification and quarantine. Company is great to work with and very accessible. CEO and other top leadership have joined several calls with us. Review collected by and hosted on G2.com.

Not much to dislike... have offered a few minor bits of feedback for improvement with reporting (wanting more detail) and their partner portal (more flexibility to accomodate unique circumstances) but these are very minor. Overall we're extremely happy with the product and the company behind it. Review collected by and hosted on G2.com.

Blackpoint cuts down the noise. We are alerted on actual potential threatsand can easily confirm if act was from a known or unknown source. Support is responsive. Review collected by and hosted on G2.com.

Nothing to dislike. They do a great job. Review collected by and hosted on G2.com.

BlackPoints Manage, Detect and Respond ( MDR ) program has been very helpful for our company as an additional security stack in helping monitor our clients on a 24X7 basis. Their support emails also detail on high, medium and low severity so we are aware of what to check on right away. Review collected by and hosted on G2.com.

Every now and then we need to talk to the support team about getting clarification on some items but communication is always prompt and helpful Review collected by and hosted on G2.com.

The Blackpoint team is great and their product helps our business generate more revenue and offer other services to existing customers. It enables us, a smaller company, to offer services to compete with larger firms. Review collected by and hosted on G2.com.

I would appreciate more marketing materials and sales materials for us to use or co-brand. Review collected by and hosted on G2.com.

Never stagnant. They are always looking for ways to improve the platform and experience from the MSP side. Their techs and detection platforms are always improving as well. Review collected by and hosted on G2.com.

They are not a SIEM. While they do cover MDR/SOC components and also offer some retention with their Logic add-on, that doesn't quite meet that compliance component for those that need slightly more. Review collected by and hosted on G2.com.

Their SOC is available and checking alerts as they come in. Very fast response time and several things which have come up were actionable and would have been an issue if they went unnoticed.

Wish I could have all our clients on the platform. Review collected by and hosted on G2.com.

Interface UI could be nicer but you don't need to spend too much time in the UI as we use the alerting emails once its been configured. Review collected by and hosted on G2.com.

They have been a great company to work with. The customer support is second to none. The response time is phenominal. Their prodcuts just plain work and their SOC is super responsive and helpful. We have some unique use cases and their engineering team worked with us to make it work the way we need it to work. Review collected by and hosted on G2.com.

There is no way to import additions or removals in the logging system. They did provide a workaround for that so extra Kudos but it would be nice to be able to just upload an updated list when there is regular turnover for large clients. Review collected by and hosted on G2.com.

Easeof use in portal, email alerts, calls from SOC regarding suspicious activity Review collected by and hosted on G2.com.

Would like to supress repetitive email alerts from the same machine. Review collected by and hosted on G2.com.

Blackpoint Cyber is an amazing network security solution that also offers managed application control, sys log collector capabilities, and so much more! Not only is the GUI incredibly user friendly, but the real-time alerts catch and block things no human could. Their SOC has aided us in discovering weak points in our client's architecture. It is easy to integrate and their customer support is amazing. We use it every second of every day. Review collected by and hosted on G2.com.

The only bad part about Blackpoint Cyber is the lack of Google integration. Review collected by and hosted on G2.com.

Blackpoint is a powerful MDR with plenty of integrations. Technical support is great, fast and at the point solutions. Review collected by and hosted on G2.com.

None so far. Is a powerful with features you can't find in the competition. Review collected by and hosted on G2.com.