Our customer support team used Bigazi to manage incoming service requests which were previously handled via email and phone calls. Using Bizagi, we created a centralised system where requests were categorised, assigned and tracked also. What I really like about Bizagi is its drag and drop functionality, which is helpful for designing workflowa. These workflows allowed us to map out complex service processes in hours rather than days. Review collected by and hosted on G2.com.
When configuring SLA alerts, we faced difficulties in setting up custom notifications. Their customer support was efficient and provided a brief walk-through that solved the issue within a day. Review collected by and hosted on G2.com.
232 out of 233 Total Reviews for Bizagi
Overall Review Sentiment for Bizagi
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Bizagi tem sido uma solução incrível para nossa empresa. A plataforma nos permitiu otimizar nossos processos internos de maneira rápida e eficaz, sem a necessidade de contratar uma equipe de desenvolvimento. Sua interface intuitiva facilita o uso por todos os membros da equipe, enquanto ainda oferece recursos avançados para atender às necessidades mais complexas com o apoio do time de TI. Com Bizagi, conseguimos melhorar a organização e agilidade dos nossos processos, sempre com a facilidade de fazer ajustes e melhorias ao longo do tempo. Review collected by and hosted on G2.com.
Uma das minhas críticas ao desenvolvimento no Bizagi é a maneira como a plataforma lida com o gerenciamento de e-mails. Acredito que seria útil ter versões para e-mails, assim como existe para os processos, para um controle mais eficiente e organizado. Review collected by and hosted on G2.com.
Facilidade de criação dos fluxos e da localização das ferramentas que é utilizada no dia a dia na empresa. Vejo que o suporte ao cliente é muito valido, não somente para ele quanto para quem utiliza a criação dos fluxos. A facilidade de integração, numero de recursos, Frequência de uso e Facilidade de implementão são todas positivas. Review collected by and hosted on G2.com.
Customizações limitadas na versão gratuita: A versão gratuita tem funcionalidades limitadas, o que pode ser uma barreira para quem precisa de personalizações avançadas ou integrações específicas.
Dependência de recursos externos para integrações: A integração com outras ferramentas ou sistemas pode exigir habilidades técnicas específicas ou recursos adicionais. Review collected by and hosted on G2.com.
The interface is intuitive, it supports BPMN very well and you can digitize your processes in a very pragmatic way. Review collected by and hosted on G2.com.
The simulator tends to crash sometimes, the simulation results are sometimes not easy to interpret, it is not friendly in helping you identify errors and the input functions do not seem to work sometimes. The entry cost for the studio version is impossible for SMEs and small businesses. Review collected by and hosted on G2.com.
O que eu mais gosto no Bizagi é a ampla variedade de recursos disponíveis para modelagem, automação e otimização de processos. A plataforma oferece inúmeras funcionalidades, como simulação de processos, integração com diversos sistemas, automação baseada em regras de negócio e uma interface intuitiva que facilita a criação de fluxos eficientes. Além disso, a capacidade de personalização e os relatórios detalhados tornam o Bizagi uma ferramenta extremamente completa para gestão de processos empresariais. Review collected by and hosted on G2.com.
Embora o Bizagi ofereça uma grande variedade de recursos para modelagem e automação de processos, ele pode apresentar algumas limitações. A curva de aprendizado pode ser um desafio para usuários menos experientes, especialmente devido à complexidade de algumas configurações avançadas. Além disso, a performance pode ser impactada em processos mais robustos, exigindo uma infraestrutura adequada. Outro ponto é que, apesar das diversas integrações disponíveis, algumas podem demandar personalizações adicionais, tornando a implementação mais demorada do que o esperado. Review collected by and hosted on G2.com.
Unlike others, the Bizagi process Modeler is Free software, so anyone can try and see if it helps on the productive of your activies. If helps, like in my case, they offer more solutions like AI to upgrade.
The software also have integrations with microsoft office softwares, so its easier to implement on a work already in progress. Review collected by and hosted on G2.com.
I had a lot of trouble to create my account, first i had to make a few tries to pass without error and then I did not receive the activation email, so again, cost me a few tries and time to make it work. Review collected by and hosted on G2.com.
An application that allows users to perform different activities of the implemented processes and additionally their transactions in real-time, which are visualized at every moment. This allows measuring, controlling, and optimizing response times according to business rules or according to the implementation in different entities or companies. It also features constant monitoring of the cases created in the Bizagi platform, where it is dynamic with different areas or dependencies according to the implementation developed for each of the needs. In this way, it provides excellent efficiency and effectiveness performance with a unique experience for users and clients.
I like the application in the operation of the BIZAGI platform, which allows performing multiple tasks that can be carried out according to the needs of the clients who use it. The way it allows simultaneous queries in several browser tabs simultaneously, and this allows at the same time to take advantage of productivity to make the most of and enhance the system's performance in production. Review collected by and hosted on G2.com.
The different versions that exist of Bizagi, because this generates incompatibilities in deployments for new developments, to apply changes and new functionalities of the implementation of the new adjustments made, and additionally, reaching the web version is quite difficult depending on the versioning currently held by each company. Review collected by and hosted on G2.com.
Bizagi Modeler is a great tool to draw business process, It helps you to design the end to end process. I use it for every project I have to develop and is very easy to use, in addition Bizagi Website have too many courses that help user to understand the tool. Also, me as RPA architect/Dev, i´ve used bizagi to integrate with uipath to develop hyperautomations. Review collected by and hosted on G2.com.
There are a few moments that the platform cloud is down, so it affects process users, because is a very used tool in our company. Review collected by and hosted on G2.com.
Bizagi is a process modeling software widely valued in your organization for its ease of use, configurability, and collaborative versatility. It provides an intuitive interface that simplifies process modeling, making it accessible for users of various skill levels. The tool’s strong graphical support allows users to visualize and represent complex modeling ideas effectively, paving the way toward process mining initiatives. As Bizagi continues to enhance its features, your team looks forward to further leveraging its capabilities to streamline and optimize workflows. Review collected by and hosted on G2.com.
A significant challenge with Bizagi in your organization has been its limited compatibility with Mac operating systems, widely used by various collaborators and consultants. This limitation has necessitated the installation of virtual machines to access the tool on Mac devices, adding complexity to its use. While Bizagi excels in ease of use, configurability, and collaboration, improving cross-platform compatibility would enhance its practicality and accessibility for all team members. Review collected by and hosted on G2.com.
1.proccess modeling with so user friendly tool
1.Auotmation:it automates any repetitive task,reducing human error and speeding up proccess.
3.It integrates witj various enterprise systems
4.user friendly with minimal Review collected by and hosted on G2.com.
Actually nowadays ICan say nothing but some years ago in version 10.4 we had a lot of bug on bizagi:). Review collected by and hosted on G2.com.
Our HR team used Bizagi to automate the employee onboarding process, which was previously managed through emails, spreadsheets and manual approvals. With Bizagi, we have build process that seemlessly integrate our HR, IT and finance Department. I really like its ability to visually design workflows and map out the entire on boarding journey. Review collected by and hosted on G2.com.
We encountered a minor issue related to role based access control, where certain team members were unable to accessassigned tasks. But their customer support was responsive and guided us through the set up and detailed documentation, and even helped us to solve the issue quickly. Review collected by and hosted on G2.com.
