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Bitrix24 Reviews & Product Details

Pricing

Pricing provided by Bitrix24.

Basic

$49.00
5 Users Per Month

Bitrix24 Media

Bitrix24 Demo - Bitrix24_CRM.png
Whether you're communicating with your customers, launching marketing campaigns, or acquiring new leads, it's always nice to have a choice of how you do that – and Bitrix24 omnichannel CRM software gives you that choice.
Bitrix24 Demo - Bitrix24_Tasks.png
Set tasks, manage deadlines, collect reports, track KPIs, and run projects from wherever you are.
Bitrix24 Demo - Bitrix24_Chat.png
Use our chat to quickly exchange messages and files. Make video calls to have a group discussion, daily planning meeting, or presentation.
Bitrix24 Demo - Bitrix24_Copilot.png
Get the most out of every video call and increase the productivity of your online meetings with CoPilot Follow-Up.
Bitrix24 Demo - Bitrix24_Copilot.jpg
Bitrix24 CoPilot transcribes your video calls and analyzes them, providing you with a call summary and a list of recommendations for further improvement.
Bitrix24 Demo - Bitrix24_Communications.png
Make the most of your resources with Booking – an ideal tool for beauty salons, clinics, rental services, or any other business that relies on appointments. Integrated with our CRM, this tool allows you not only to keep your calendar full, but also retain clients.
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Bitrix24 Reviews (599)

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Reviews

Bitrix24 Reviews (599)

View 2 Video Reviews
4.1
599 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and comprehensive features of Bitrix24, highlighting its ability to integrate CRM, project management, and communication tools into one platform. This all-in-one solution streamlines workflows and enhances productivity, making it ideal for teams looking to manage tasks efficiently. However, some users note that the interface can feel cluttered and overwhelming, especially for newcomers.

Pros & Cons

Generated from real user reviews
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Montserrat F.
MF
Consultora y gestora de proyectos de Web | Marketing online | SEO Strategy
Small-Business (50 or fewer emp.)
"It is a simple and intuitive CRM without as many functional complications as Zoho."
What do you like best about Bitrix24?

It is an intuitive CRM, with clear and simple functionalities. It has many predefined options in the project section that can help any company with little knowledge manage their daily operations, from any point in the sales funnel. The integrations with email marketing are also very interesting as emails can be scheduled with the pain points configured in the sales funnels. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

For our particular case, the project section has a lot of detail and we miss having the possibility to export, for example, the subtasks of a task to create a report. Reports are made at a higher level and agility is lost if the details of a task must be delivered to a client (In our case, we have to do it manually in a table so that they can see the time spent on a specific task). Review collected by and hosted on G2.com.

DD
Small-Business (50 or fewer emp.)
"Professional CRM with the extensive functionality"
What do you like best about Bitrix24?

I have been using Bitrix24 for the past year and I must say it is an excellent platform for managing my business. The features are comprehensive and well-designed, making it easy for me to manage my team and projects efficiently. The CRM functionality is particularly impressive, with its ability to manage clients, leads, and deals all in one place.

Another aspect of Bitrix24 that I appreciate is the robust communication tools, including video conferencing, group chat, and task delegation. These tools have been instrumental in keeping my team connected and productive, even when working remotely. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Bitrix24 is a powerful platform with many features, but this also means that it has a steep learning curve. It can take some time to become familiar with all of the tools and settings, which may be overwhelming for some users. While Bitrix24 offers a lot of functionality out of the box, some users may find that it lacks the ability to customize certain features to their specific needs. This can be frustrating for those who require more flexibility in their workflows. Like any software, Bitrix24 may experience technical issues such as bugs, crashes, or slow performance. This can be frustrating for users who rely on the platform for their business needs. Review collected by and hosted on G2.com.

Billy D.
BD
Small-Business (50 or fewer emp.)
"The Best CRM Ever"
What do you like best about Bitrix24?

All our business process is within this CRM, The best Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Sometimes there is a downtime for the website. Usually 5pm-6pm UAE time Review collected by and hosted on G2.com.

OE
Small-Business (50 or fewer emp.)
"sample, easy"
What do you like best about Bitrix24?

is sample and is not complicated and samplly to learn Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

some time they get crash and difficult for searching and dont get you the exact match. Review collected by and hosted on G2.com.

NR
Software Engineer
Small-Business (50 or fewer emp.)
"Review of Bitrix24 Program management tool"
What do you like best about Bitrix24?

Bitrix helps in managing the Project team's performance and day-to-day activities. It helps to track the work completion of individuals and as a team. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Dashboards can be improved and can be more visually appealing Review collected by and hosted on G2.com.

InovasiMG i.
II
Seller
Small-Business (50 or fewer emp.)
"With Bitrix24 is a very comprehensive and flexible collaboration and business management solution."
What do you like best about Bitrix24?

The entire Bitrix24 Business Suite offers a variety of tools to manage various aspects of your business, from project management, CRM, team communications, to document management, in one place. This enables high efficiency and better collaboration Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

I like

Everything I Use Is Fairly Available. Review collected by and hosted on G2.com.

Aman V.
AV
Chief Executive Officer
Mid-Market (51-1000 emp.)
"Manage your clients and employees at one place"
What do you like best about Bitrix24?

I am ama verma, I am using bitrix24 from last 2 years and have very good user experience. Good dashboard and good customer support I can easy switch to this platftm and happy to use. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

It's a little bit costly, also have a very less free trial period. Review collected by and hosted on G2.com.

Sujith B.
SB
Marketing Specialist
Mid-Market (51-1000 emp.)
"Game-Changer! And a great CRM"
What do you like best about Bitrix24?

Allows me to set up tasks, enhance collaboration with my teammates, and boost productivity effortlessly.

Save time sharing files. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Could add more features on attendence and can incorporate fingerprint or pnuching method.

Doesnt have salary disbursal Review collected by and hosted on G2.com.

SG
Mid-Market (51-1000 emp.)
"We are using Bitrix24 for the past 6 months"
What do you like best about Bitrix24?

It contains everything a CRM needs, which decerses our people to search for third party apps.

Support team resolve any issue within matter of few hours. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Sometimes, there are some issues with the server loading time which affects our prosuctivity. Review collected by and hosted on G2.com.

Imran M.
IM
Product Manager
Small-Business (50 or fewer emp.)
"A must have tool for project management"
What do you like best about Bitrix24?

It's easy to use. I love the mobile app interface It's customisable as per the user's need. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

The UI is a bit outdated. Too much on the screen for first-time users. Review collected by and hosted on G2.com.

Questions about Bitrix24? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity over 1 year ago

Is bitrix24 really free?

Bruno A.
BA
Bruno Araújo
Last activity over 2 years ago

BITRIX what do you find most complex?

Pricing Options

Pricing provided by Bitrix24.

Basic

$49.00
5 Users Per Month

Standard

$99.00
50 Users Per Month

Professional

$199.00
100 Users Per Month
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Bitrix24 Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Security
Screen Sharing
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Bitrix24