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Bitrix24 Reviews & Product Details - Page 9

Bitrix24 Overview

What is Bitrix24?

Bitrix24 is an online workspace featuring tools designed to help you run your business easier and more efficiently. We’ve got task and project management tools, CRM, chats, video calls, website builder, telephony, CRM marketing and analytics, and so much more. Additionally, Bitrix24 includes an AI assistant located throughout the product to further enhance your productivity and streamline your workflow. The beauty of Bitrix24 is that all of these otherwise individual tools are conveniently packaged in a single online service, seamlessly integrated with each other, and available to you via a standard browser version, desktop app, or mobile app.

Bitrix24 Details
Product Website
Languages Supported
German, English, French, Indonesian, Italian, Japanese, Malay, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Bitrix24 is a free collaboration platform with CRM, tasks, projects, documents, messaging, and much more.

How do you position yourself against your competitors?

Unlike most similar services, Bitrix24 features a COMPLETE set of tools for modern businesses. Once you get Bitrix24, you can simply drop any other software you've been using before because Bitrix24 will easily replace it all.

Another huge difference is the pricing - Bitrix24 allows you to have an UNLIMITED NUMBER OF USERS on the free plan. And it is indeed free - no trial period, no expiration date.

If you feel like upgrading to a paid plan, you’ll be pleasantly surprised by the lack of per-user pricing. Bitrix24 plans simply have a user limit - grow all you want within that limit and upgrade only when you're ready.

Finally, Bitrix24 is available in either CLOUD or SELF-HOSTED version. The latter is geared mainly towards SMEs and large enterprises.

Trusted by 15,000,000+ companies around the world, Bitrix24 also holds the unofficial title of the world's most popular CRM system.


Seller Details
Seller
Bitrix24
Company Website
Year Founded
1998
HQ Location
Alexandria, Virginia
LinkedIn® Page
www.linkedin.com
203 employees on LinkedIn®
Description

Bitrix
4 is software that helps companies and entrepreneurs increase their efficiency internally and externally. Our platform offers CRM, Contact Centre, Website builder, Online shop, Marketing campaigns, and other sales tools. In addition, there are safe intranet, task and project management, real-time file sharing and storing, communications tools, and organization. HR essentials and AI are built into the Bitrix
4 structure. Bitrix
4 is an initiative of Bitrix, Inc. initiative launched as a cloud-based service in April
01
. Now it is available in the cloud and on-premise. In
0
4 our company has more than 15 million organizations. Bitrix
4 takes pride in serving customers from small organizations to Fortune 500 companies.


Vlad K.
VK
Overview Provided by:

Recent Bitrix24 Reviews

Ankit D.
AD
Ankit D.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great Project Management Tool"
It's multi-functional, fast and quite engaging. The interface is very attractive. It's easy to automate tasks, set task reminders, communicate with...
Petar Andrija S.
PS
Petar Andrija S.Small-Business (50 or fewer emp.)
0.5 out of 5
"overkill for our needs"
easy jump start only with registration with gmail is giving full access even extended with higher then free features
CH
Carlos H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Herramienta Colaborativa para empresas"
Su facilidad de uso y fácil implementación, además de su integración con otras herramientas
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Bitrix24 Media

Bitrix24 Demo - Bitrix24_CRM.png
Complete control over your sales process – from lead acquisition to customer service.
Bitrix24 Demo - Bitrix24_Tasks.png
A full set of project management tools: Kanban board, Gantt chart, Scrum, work time tracking, reports, and more.
Bitrix24 Demo - Bitrix24_Collaboration.png
Everything you need to organize online collaboration for your team – chat, video calls, file storage, calendar.
Bitrix24 Demo - Bitrix24_Sites.png
A no-code website builder to help you create beautiful sites and landing pages integrated with your CRM.
Bitrix24 Demo - Bitrix24_HR.jpg
A wide range of tools to help you see how much and how well your team works, in the office or remotely.
Bitrix24 Demo - Bitrix24_Mobile.png
Manage your team, sales, and projects on the go with our mobile app.
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Video Reviews

554 Bitrix24 Reviews

4.1 out of 5
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554 Bitrix24 Reviews
4.1 out of 5
554 Bitrix24 Reviews
4.1 out of 5

Bitrix24 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Bitrix24Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
NG
Web Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

Here we get a lot of features. We can have internal business chats, calls and meet (virtual). Bitrix Drive is very useful for storing data or files online as it is very easy to do and secure also. We can easily share the files or folders with our team or any other department. It has also a website builder feature at no extra cost by which we can make a landing page if we are in the initial phase. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Everything is fine with the collaboration tools. Once I tried their website builder and that doesn't seem efficient. As we don't get many tools over there to make the website interactive. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

We are using Bitrix 24 in our business as a collaboration tool. We are communicating with teams and people about this. We also assign tasks to teams or people. Here we get the ticket raised by our clients through the mail so we assign them to the respective team for resolution. Review collected by and hosted on G2.com.

Greg G.
GG
Biomedical Equipment Technician II
Facilities Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

Bitrix24 not only offers BIM tools, but also allocates project management and CRM tools. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Vendor success team collaboration with our in-house success team to eradicate all issues. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

File sharing.

Unlimited communication channels under one roof enhances team collaboration. Review collected by and hosted on G2.com.

Justin P.
JP
Program Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

Bitrix24 pleasure may be attributed to aspects of communication as well as the administration of actual and proven initiatives. Bitrix24 gives businesses a very professional business image. This forum offers a pleasant seamless functioning interface and a decent architecture that makes it easy to take out important activities, good planning and coordination, and good support in many media. With this program, I can keep track of my projects and work reports. I can save and refer to data, and I can also see a list of all occurrences and programs via video calls and instant messaging. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Bitrix24 should have a live chat option, which will attract a large number of clients who may be in a rush to acquire answers. There should also be more advanced functions that work in tandem to change or adapt to any user's preferences while maintaining the learning challenges to grasp that interface till this sort of tool is employed for the first time. Each of its functions is tough to accomplish if not basic enough that some functions may be considered and altered to increase efficiency. Review collected by and hosted on G2.com.

Recommendations to others considering Bitrix24:

Bitrix24 is a communication beast that keeps everyone up to date and informed. It is straightforward and convenient to use, which is why we utilize it without any issues in all divisions. We may also develop and maintain contacts with our consumers in a timely and effective manner. As a result, our attempts grew wider and more flexible. It is strongly advised that you utilize this forum to help arrange your scheduled jobs since this platform allows you to acquire the necessary technical expertise to learn how to manage and use the resources you supply. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 has improved the corporate communications system of firms with complex structures, allowing individuals to be more controlled and happy. Furthermore, Bitrix24 executes various actions in real time and without mistake. This application's major aim was to manage client data separately when they were first approached, providing us with additional insight into customer interest. Greater cooperation and contact with our consumers is one of the advantages of IP telephony. Review collected by and hosted on G2.com.

Cheryl R.
CR
Higher Education Teacher
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

I can have collaboration whenever it is required with my work team. I can have a complete company structure charts and the entire workflow Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

I had one or another problem with Android phones version closes without warning but when I start again I start where I was before Review collected by and hosted on G2.com.

Recommendations to others considering Bitrix24:

The best video conferencing and CRM software if you are looking to have a software to take control of the company's workflow, this software is recommended Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 has allowed us to have full control of the company's workflow, to have a software to communicate and solve problems very quickly. The least of all is that this application is available for Android phones, which makes it easy for our staff to have it installed on their mobile and be able to collaborate from anywhere they are. Review collected by and hosted on G2.com.

Evelyn L.
EL
Project Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

Bitrix24 provides our firm with all it need to handle anything from CRM to projects and procedures. I appreciate how simple and configurable this application is, and its features and functions make it an excellent choice for optimizing our CRM, automating procedures, managing projects, incorporating documents, improving communication. I've used it to create tasks for team members, and it's quite successful since it establishes timeframes, enables you to add observers and participants, and allows you to add subtasks to the primary task. Team leaders and other employees may also use the app to submit work reports to their supervisors or managers. Bitrix24 also has a business calendar where you may arrange activities such as meetings, vacation days, and other key dates. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Some functionalities, such as the check-in functionality, stop operating unexpectedly. After contacting the Bitrix24 staff, they asked me to upgrade my subscription, however their price may be out of reach for small enterprises and organizations, and their mobile app's functionality is not as efficient as utilizing it on desktop. Review collected by and hosted on G2.com.

Recommendations to others considering Bitrix24:

When it comes to efficiently managing our CRM and managing projects, tasks, and more on a single platform, Bitrix24 alters the laws of the game and puts everything in our advantage. Bitrix24 is a highly valuable business program that improves staff efficiency and productivity. Our experience with Bitrix24 has been positive; it is worth a go. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

We were seeking for a contemporary application that would make us more effective in our company operations, and Bitrix24 has been extremely useful in helping us reach our business goals effortlessly. Bitrix24 has helped us modify things in a healthy way; its many resources and functionalities have allowed our staff to save significant time in accomplishing everyday activities by providing everything we need through an organized platform. Our CRM, as well as our project management and processes, have been enhanced, and our performance and productivity have improved. Review collected by and hosted on G2.com.

Helen J.
HJ
Business Development Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

I enjoy the corporate aspect of Bitrix24 because as a project manager, we can have our own website for each project and I can order all correspondence there. Medium and big businesses are using one of the most comprehensive channels available to help them manage their duties, connect, and enhance output amongst work teams. It features a very dynamic GUI that aids in networking by allowing users to talk and share files. It features a mobile solution that is compatible with your smartphone or tablet, whether it is an Android, iPhone, or iPad. It has several features that are extremely beneficial to the majority of businesses; you may receive instruments to strengthen cooperative connections among employees within this framework; and you have a very coordinated capacity to plan activities and projects. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

It is a really helpful platform, however the architecture has to be updated somewhat. The section of the reports is not the finest, and they should definitely enhance it. In addition to not being able to locate the widgets that are offered by default to new users, the Bitrix24 support team takes a long time to approach and, as a result, is ineffective. Review collected by and hosted on G2.com.

Recommendations to others considering Bitrix24:

If you are a project manager, you will find this tool quite handy. The most challenging part was incorporating it inside and having my coworkers utilize it. It offers several features that allow you to acquire everything you need for an efficient organization's operation in an one location: collaboration, employment organizer, CRM, call center, and website builders. Bitrix24 is usually suggested since it is a highly helpful platform for daily life, allowing us to manage and exchange instant messages, work reports, and accounts with outstanding functionality while being completely and consistently monitored. It is particularly suited as a technique of connecting as an internal social network, it is much more functional, and it is ideal for swiftly tracking the number of prospective clients that the firm has observed. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

My work is made simpler by this fantastic technology, and we can offer an agenda for the preparation of events every day, as well as a comprehensive set of instruments in the cloud, and we can scan documents and other information. The adoption of this software promotes collaboration among workers, is perfect, and provides the entire project with the ability to connect to the internet. Until we started using Bitrix24, we organized everything on paper or in extensive email conversations. Unfinished projects must be meticulously organized to ensure that all outstanding commitments are satisfied. Review collected by and hosted on G2.com.

Oliver A.
OA
Business Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

Bitrix24 is a high-quality software that allows projects to be well-managed and resources to be handled fairly. Furthermore, the developer is conscientious about client service, and their issues are properly answered. It is a popular program for small and large businesses because it fosters cooperation and makes teamwork very simple. It also includes fantastic resources for developing a variety of projects and activities. The intranet is very significant in company internal correspondence. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

We installed it in the firm more than two years ago, and it has served us well up to this point. The truth is that it is a software that provides no challenge for me, and it is beneficial to work as a team without having to seek for a characteristic in one frame in another. Bitrix24 is a streamlined solution for project management and fair performance. The only minor aspect is that alerts are delayed, which may be turned into a challenge. Review collected by and hosted on G2.com.

Recommendations to others considering Bitrix24:

We can work as a team, which makes us much more successful. This platform is set to evolve and can be evaluated during a period of limited use. This tool has fantastic planning and project management capabilities; it is a highly effective and inspiring application. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Every day, I handled the great bulk of private parts of business. As a result, the organization desires both internal care and an external tool, such as Britix24. Changes have occurred in a short amount of time, and we are now better coordinated and have more interdepartmental connections. It is absolutely required in both large and small enterprises since it helps us to accomplish initiatives more successfully. Bitrix24 has helped us handle difficulties linked to project planning, resulting in less waste of resources. This program also conducts rigorous monitoring of all actions and fruitful talks with all staff members. Review collected by and hosted on G2.com.

TAIRA M.
TM
Responsable technique
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 Gives Campaign
Incentivized Review
What do you like best about Bitrix24?

I am a fan of this software. It is easy to use and navigate. It's a great collaboration tool that lets you pool together all your projects, documents, tasks, contacts, and messages. I am amazed at the speed and accuracy of the AI (artificial intelligence) chatbot that lets you create tasks, reminders, and notes with just a few clicks. As a team leader, this software has helped me get my team more organized and has helped us get our tasks done faster. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

I tried to use bitrix24, but it was too complicated. I am not very computer-literate and I did not have the time to learn how to use the software. I was looking for something to help me with email, calendar, and file sharing. I am not sure if this would fit my needs, so I did not try it out. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix help me solve problems related to distance while working with some partners and colleagues from other cities or countries. I can easily share and follow any task concerning our entreprise. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

An extensive list of features and products are available on the platform from CRM to task management. The pricing is hands down the best thing about Bitrix. No other CRM platform provides this many features at the price they are offering. It's good for small teams. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

The UI is the worst! It's not intuitive at all. No matter how long you use it, you will still end up confused trying to find differentoptions on the platforms. Also, the analytics is not easy to use and configure. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix is helping us manage our lead generation pipeline and helping us analyse and project revenue from different business channels. It also helps in automating certain process withing lead generation. Review collected by and hosted on G2.com.

Sande N.
SN
Project Development Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bitrix24?

-Exceptional Team Collaboration

-Intuitive Task Management

-Customer On-borading

-Tailored Marketing tools under one roof

This software has saved us time by almost 80% Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Since the time we started using Bitrix 24, there is nothing to hate as is. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix 24 is there to help teams of any size to easily collaborate and handle the tasks as well as share them. Handling tasks and collaborating has never been easier for us until we found Bitrix 24. Review collected by and hosted on G2.com.