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Bitrix24 Reviews & Product Details - Page 8

Bitrix24 Overview

What is Bitrix24?

Bitrix24 is an online workspace featuring tools designed to help you run your business easier and more efficiently. We’ve got task and project management tools, CRM, chats, video calls, website builder, telephony, CRM marketing and analytics, and so much more. Additionally, Bitrix24 includes an AI assistant located throughout the product to further enhance your productivity and streamline your workflow. The beauty of Bitrix24 is that all of these otherwise individual tools are conveniently packaged in a single online service, seamlessly integrated with each other, and available to you via a standard browser version, desktop app, or mobile app.

Bitrix24 Details
Product Website
Languages Supported
German, English, French, Indonesian, Italian, Japanese, Malay, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

Bitrix24 is a free collaboration platform with CRM, tasks, projects, documents, messaging, and much more.

How do you position yourself against your competitors?

Unlike most similar services, Bitrix24 features a COMPLETE set of tools for modern businesses. Once you get Bitrix24, you can simply drop any other software you've been using before because Bitrix24 will easily replace it all.

Another huge difference is the pricing - Bitrix24 allows you to have an UNLIMITED NUMBER OF USERS on the free plan. And it is indeed free - no trial period, no expiration date.

If you feel like upgrading to a paid plan, you’ll be pleasantly surprised by the lack of per-user pricing. Bitrix24 plans simply have a user limit - grow all you want within that limit and upgrade only when you're ready.

Finally, Bitrix24 is available in either CLOUD or SELF-HOSTED version. The latter is geared mainly towards SMEs and large enterprises.

Trusted by 15,000,000+ companies around the world, Bitrix24 also holds the unofficial title of the world's most popular CRM system.


Seller Details
Seller
Bitrix24
Company Website
Year Founded
1998
HQ Location
Alexandria, Virginia
LinkedIn® Page
www.linkedin.com
203 employees on LinkedIn®
Description

Bitrix
4 is software that helps companies and entrepreneurs increase their efficiency internally and externally. Our platform offers CRM, Contact Centre, Website builder, Online shop, Marketing campaigns, and other sales tools. In addition, there are safe intranet, task and project management, real-time file sharing and storing, communications tools, and organization. HR essentials and AI are built into the Bitrix
4 structure. Bitrix
4 is an initiative of Bitrix, Inc. initiative launched as a cloud-based service in April
01
. Now it is available in the cloud and on-premise. In
0
4 our company has more than 15 million organizations. Bitrix
4 takes pride in serving customers from small organizations to Fortune 500 companies.


Vlad K.
VK
Overview Provided by:

Recent Bitrix24 Reviews

Ankit D.
AD
Ankit D.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great Project Management Tool"
It's multi-functional, fast and quite engaging. The interface is very attractive. It's easy to automate tasks, set task reminders, communicate with...
Petar Andrija S.
PS
Petar Andrija S.Small-Business (50 or fewer emp.)
0.5 out of 5
"overkill for our needs"
easy jump start only with registration with gmail is giving full access even extended with higher then free features
CH
Carlos H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Herramienta Colaborativa para empresas"
Su facilidad de uso y fácil implementación, además de su integración con otras herramientas
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Bitrix24 Media

Bitrix24 Demo - Bitrix24_CRM.png
Complete control over your sales process – from lead acquisition to customer service.
Bitrix24 Demo - Bitrix24_Tasks.png
A full set of project management tools: Kanban board, Gantt chart, Scrum, work time tracking, reports, and more.
Bitrix24 Demo - Bitrix24_Collaboration.png
Everything you need to organize online collaboration for your team – chat, video calls, file storage, calendar.
Bitrix24 Demo - Bitrix24_Sites.png
A no-code website builder to help you create beautiful sites and landing pages integrated with your CRM.
Bitrix24 Demo - Bitrix24_HR.jpg
A wide range of tools to help you see how much and how well your team works, in the office or remotely.
Bitrix24 Demo - Bitrix24_Mobile.png
Manage your team, sales, and projects on the go with our mobile app.
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Video Reviews

554 Bitrix24 Reviews

4.1 out of 5
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554 Bitrix24 Reviews
4.1 out of 5
554 Bitrix24 Reviews
4.1 out of 5

Bitrix24 Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Bitrix24Question

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
MJ
Project Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Bitrix24?

Bitrix24 satisfaction is reputable from the communication facets, to concrete and Confirmed project management.

Again, Bitrix24 makes companies have a positive business image, from offering satisfaction to clients.

Updated interface, super easy for even new users. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Bitrix24 should deliver a live chat opportunity, which will fasten many clients, who may have in a haste position about getting some answers.

This will draw the attention from many new clients. Review collected by and hosted on G2.com.

Recommendations to others considering Bitrix24:

Bitrix24 in communication field is a beast, and keeps all people well updated and informed. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 has upgraded the commercial system for companies communications, with elaborate structures, that keeps people governed and more satisfied.

Also, Bitrix24 process different activities immediately without mistakes. Review collected by and hosted on G2.com.

DB
Product Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

I enjoy being able to deal with the work process, appropriately organize projects, accomplish really critical work for that sort of cycle, have a clear timetable, and get work process help quickly. I can also categorize people based on their occupation. As a result, you may determine the duration of a task and where each member in the meeting mediates and joins the actions undertaken to confront the work and its completion. What I appreciate best about it is that it is all in one app. It aids with work management and team interaction, and it also has a video conferencing capability. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

I've been using bitrix24, and the design of the interface is what I dislike the least; I believe they should perform an upgrade to make the platform more efficient. The option to modify some layouts would also be beneficial if I had more possibilities to customize things to my liking. Another disadvantage is that specialist support is quite restricted if you have the free version, therefore you must search for an answer when there is a problem. You will also require a computer with a server domain since you will be in charge of the capacity and management of the information. That is why top-tier performance is preferred, but keep in mind that it may be prohibitively expensive. Review collected by and hosted on G2.com.

Recommendations to others considering Bitrix24:

If you're searching for a wonderful tool to assist your team interact more quickly and efficiently in project management, this product might be a perfect answer. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

We were able to address the issue of work process allocation and properly develop a database that was always available to our clients. This is essential for working with commercial boards and will later process the results in this capacity. You can instantly connect with different people in different departments. It also has a stress gauge feature that reminds you to take a break from time to time. Working with all team members in project management can be very helpful. Workflows are more organized, everyone has access to the same information, and you can see which tasks have already been completed by whom. We also have to admit that productivity has improved by more than 50%. Review collected by and hosted on G2.com.

Lalit C.
LC
Smart Digital SEO, & BDM
Facilities Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

Marketing Anatomy, Video conference, easy to manage things on user interface very well organize, if you stuck anywhere the user idea correction is available, if then also not able to resolve 24/7 help available which makes some of the great feature I recommend this to every business, Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Colour pattern, CRM Landing page needs to be more attractive as at present it looks so dull, by posting some nice and attractive color as well as the color display need to be fixed if necessary, Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

It helps in many ways, like what we need it will provide the best available solution, by our company pattern, such what tools needed what time is required, by analyzing the size of our company which make it one of the best in market place Review collected by and hosted on G2.com.

Carlos M.
CM
Auxiliar de asistencia
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

What I like the most about Bitrix24 software is its set of tools that not only facilitates CRM, but also allows us to exchange files in real time, it also allows us to manage our projects and have a task calendar. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

I have had no problems with the Bitrix24 software in the desktop version but I do see that the version for Android phones lacks a bit of all these tools but in the future it will have all of them Review collected by and hosted on G2.com.

Recommendations to others considering Bitrix24:

I recommend this software, it has a very complete set of tools that will allow your team to communicate and manage your company's projects very efficiently. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix24 software allows our work team to be in constant communication, it has solved the problem we had of not being able to exchange files between the team, we did not have tools that would allow us to manage projects as efficiently as this software allows us to do it, our team's workflow is very efficient thanks to the software Review collected by and hosted on G2.com.

AM
Rental Events Sales Coordinator
Museums and Institutions
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic Review from User Profile
Incentivized Review
What do you like best about Bitrix24?

Easy to access updates ,announcements, reactions and news on real-time.

Perfect workflow tracking.

Easy reports processing. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

There is no downside I have noted so far. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

We have one collaboration platform with perfect communication and scheduling as well as workflow automation. Review collected by and hosted on G2.com.

Kristin M.
KM
VP, Social Marketing
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

Its interface is very easy to use as it is like our internal social network, which makes it dynamic and easy to work with. Files and documents are sent and uploaded quickly and video calls are perfectly audible and look very clear. The fact that it is in the cloud, makes our computer is not overloaded with information. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

It can sometimes feel a little heavy the program, perhaps it is a problem of the computer or misconfiguration when installing the software. Although it is a fairly complete software, it could use some other marketing integrations so that everything is in the same program. Review collected by and hosted on G2.com.

Recommendations to others considering Bitrix24:

This is one of the most complete tools you can have in the office, we use it in almost every department, to communicate with each other and to send and receive important information in real time. It is very intuitive and with a very low learning curve, so everyone will love it. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Bitrix we use at work for everything, it is our portal to communicate, send files, video calls, chats. It also has many features and tools for effective crm such as the Gantt chart to monitor tasks and their progress. We use it in every department to improve performance. Review collected by and hosted on G2.com.

Thomas B.
TB
Project Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

I've been using Bitrix24 for over 2 years and it's a very easy-to-use online tool. This is a SAAS system and Bitrix24 will take care of all system maintenance and hosting. The best part of the system is employee management and kanban for task management. CRM embeddings for sales, project management, and many other modules are also available. This allows you to work efficiently with your colleagues. Everything you need has an easy-to-use side menu. This is a very useful software with powerful features that will help you do your job more efficiently. We have discovered an HR management tool that measures engagement, working hours, and work tracking when using the app. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Bitrix24 is often too sophisticated for average users. To utilize the system, you must be well-versed in project management. Bitrix24 traits are occasionally overdone. Some UX options are dubious, CRM services such as data setup are hidden in locations where you will never discover them, and some promise to reduce time so that you may focus on transaction traffic when attempting to alter duplicate deal credentials for other clients. For novice users, it may be more difficult, but the lesson can assist them comprehend the important functions. Despite the fact that there are multiple courses, learning resources are required to completely comprehend them. It's not as simple to use as other applications that allow me to fast speak and comprehend the structures. Review collected by and hosted on G2.com.

Recommendations to others considering Bitrix24:

Before purchasing a subscription, consider how many features you require. After the free trial, you may determine if it's worth it. Instead of self-service, work with BITRIX24 as a collaboration partner. That's a pretty good application for online company management, with some helpful suggestions on how to deal with the severity of testing and evaluating both possibilities. I strongly suggest Bitrix24 to anyone who struggles with project management. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

I use Bitrix24 to manage my projects and organize everything properly. You can share files, collaborate and communicate with colleagues in different ways. With so many different systems, you often have to manage different parts of your business. BITRIX24's calendar feature makes it easy to delegate tasks to employees and highlight activities. It also serves as a sales and accounting team. We have organized the experience base for this post. After migrating to Bitrix24, I didn't have to maintain a local server or pay for a cloud server. It's an overall savings on our budget. So, in the end, Bitrix24 saves a lot of money and frees you from the hassle of maintaining your system and servers in the field. Review collected by and hosted on G2.com.

Sunny D.
SD
Director of Premium
Food & Beverages
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

Encompasses a wide range of tools in one set from CRM, Video conferencing to project management. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Assign VoIP number although it isn't free unlike on other alternatives. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

Task management.

Audio and video conferencing.

Project prioritization. Review collected by and hosted on G2.com.

Anna N.
AN
Sr. Project Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

What I like most about Bitrix24 is that it's a CRM platform with a variety of features such as tasks, projects, communications, and pipelines. I'm really grateful that I can manage the project more effectively by tracking the roles assigned to the project participants. You can also divide members into different groups by function. We appreciate the ability to manage workflows and structure projects very effectively, excellent scheduling capabilities, and immediate workflow maintenance. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Because it has so many functions, it may become extremely complicated at times, lengthening the learning curve and necessitating a significant amount of effort to get the most out of this application. You'll also need a staff with server knowledge because you'll be in charge of data storage and processing. That is why it is recommended to get the premium edition, but keep in mind that it might be rather costly. Review collected by and hosted on G2.com.

Recommendations to others considering Bitrix24:

I strongly advise everyone to try Bitrix24, particularly if you are new to CRM, because the user interface is really intuitive and the ability to arrange work times is fantastic. I would urge businesses that are in charge of a large number of complicated tracking and monitoring efforts. Because the program is cloud-based, if you have consistent communication with your members at any time and from any location, you will be able to access them from any data processing device that has internet. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

We handled the challenge of structuring the workflow, and we were also able to correctly establish a customer database that is always available, which is critical in the business management function, so we enhanced the outcomes with this function. We track leads on our website with the integration of Bitrix24 forms and live chat. We've set up different lead funnels and deals so that we can keep track of the clients we're onboarding and the ones we're currently pitching. Other benefits include the lack of an excuse to complete the prescribed work since a cloud-based application may be accessed by the programmer from any device with an Internet. Review collected by and hosted on G2.com.

AP
Associate Vice President, HRBPs - South Region
Hospital & Health Care
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Bitrix24?

Bitrix24 allocates project management, content collaboration and video conferencing tools in one place. Review collected by and hosted on G2.com.

What do you dislike about Bitrix24?

Sending or receiving large files while conferencing results to poor quality of audio and video. Review collected by and hosted on G2.com.

What problems is Bitrix24 solving and how is that benefiting you?

File sharing.

Team collaboration.

A/V/W conferencing. Review collected by and hosted on G2.com.