Bikky Pros and Cons

Bikky fills a very odd hole in restaurant marketing and its been very useful for our marketing team. The implementation team and follow up team has been excellent and has held our hand throughout the process. Integration was very easy and most of the software is very intuitive. Would highly recommend its use for restaurants that have a large amount of customers that are not included in their loyalty program. Review collected by and hosted on G2.com.

Would like to have more integrations. Would like it If they had their own email functionality instead of integrating with other programs. Review collected by and hosted on G2.com.

Working with Bikky from discovery to implementation, it was clear everyone there cared and understood our business. This CDP plays well with our entire tech stack. Immediately, we saw visability to a large group of marketable customers beyond our loyalty program. We were able to better understand our customers' preferences and behaviors, key to today's competitive market, rising costs and everchanging menu offerings. Review collected by and hosted on G2.com.

I would love Bikky to launch a professional service program for smaller teams such as us. Review collected by and hosted on G2.com.

Working with Bikky has helped us move from gut feelings to data based decisions. We're able to understand patterns of our guests through various stages of their lifecycle, and tie those directly to menu performance.

Onboarding was quick and easy, and support to help ensure our data was clean and actionable was paramount. Review collected by and hosted on G2.com.

Integrations, but that can be said about any software. They're always working to make your life easier however. Review collected by and hosted on G2.com.

Bikky allows us to understand the deeper connection we have with our guests. Review collected by and hosted on G2.com.

As always, we work with Bikky to develop more guest insights and intelligence beyond what we can see at first glance. Review collected by and hosted on G2.com.

Bikky's ability to segment customers has proven invaluable to our efforts to understand our guests. Review collected by and hosted on G2.com.

If anything, the comprehensiveness of the platform can be confusing for new users. Review collected by and hosted on G2.com.

Bikky provides extremely unique data and intelligence about our customers -- they're a clear leader in developing tools to understand our customer behavior and attribute our sales to our activity. They also take product feedback very well and develop new features quickly. Setup was also very easy for us Review collected by and hosted on G2.com.

Not a lot to dislike, everything has been as we were expecting Review collected by and hosted on G2.com.

In-depth insights, easy-to-use interface and specifically built for restaurants Review collected by and hosted on G2.com.

So far, no dislikes about Bikky and it has exceeded our expectation Review collected by and hosted on G2.com.

Bikky helps me understand our customers and communicate with them accordingly Review collected by and hosted on G2.com.

Too much information. Makes it hard at times Review collected by and hosted on G2.com.