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BetterCloud Reviews & Product Details - Page 3

BetterCloud Overview

What is BetterCloud?

BetterCloud is the market-leading SaaS management platform, enabling IT teams to eliminate up to 78% of SaaS management work. BetterCloud automates onboarding, offboarding & mid-lifecycle changes, SaaS application access & entitlements, and security policies in a multi-SaaS environment. By streamlining and automating critical work like user lifecycle processes and day-to-day operations, BetterCloud's thousands of customers enjoy greater operational efficiency and employee productivity. With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event, and publisher of the annual State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management. Headquartered in New York City, with a product and engineering office in Atlanta, GA as well as innovation hubs & remote talent across the U.S., BetterCloud is backed, among others, by some of the best technology investors including Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

BetterCloud Details
Product Website
Languages Supported
English
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Product Description

BetterCloud provides critical insights, automated management, and intelligent data security for cloud office platforms.

How do you position yourself against your competitors?

For IT teams that manage multi-SaaS environments, BetterCloud automates employee onboarding, offboarding & mid-lifecycle changes, SaaS application access & entitlements, and security policies.

Unlike Identity & Access Management (IAM) solutions that require manual intervention and custom scripting, or IT Service Desk solutions that generate tickets to be manually worked, BetterCloud’s granular, powerful automation and unlimited customizable workflows complement your IAM and help desk automation to improve IT efficiency by reducing up to 78% of SaaS management work.

If your IT team is scripting or manually managing access to applications, files, folders, and groups for anyone joining, leaving, or moving inside your organization, you’re throwing talent and resources you can't spare at problems BetterCloud can automate.


Seller Details
Company Website
Year Founded
2011
HQ Location
New York
Twitter
@BetterCloud
11,416 Twitter followers
LinkedIn® Page
www.linkedin.com
199 employees on LinkedIn®
Description

BetterCloud is a leading SaaS management platform that enables organizations to manage, secure, and optimize their cloud applications. With a focus on enhancing the user experience and improving security, BetterCloud provides tools for automated workflows, data management, and compliance across various cloud services. The platform helps IT teams streamline operations, reduce risks, and improve visibility into their cloud environments. For more information, visit their website at [bettercloud.com](https://www.bettercloud.com).


Stephanie S.
SS
Overview Provided by:

Recent BetterCloud Reviews

Elizabeth M.
EM
Elizabeth M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Highly Recommend BetterCloud -"
- intuitive automation - intuitive and extensive reporting capabilities - all aspects of end user management streamlined very nicely from calenda...
Glen G.
GG
Glen G.Mid-Market (51-1000 emp.)
4.5 out of 5
"Better Cloud makes administration easy"
The Domain Health and Insight Center is easy to navigate and easy to use. The administration of users could not be better to navigate and use.
Clarence P.
CP
Clarence P.Mid-Market (51-1000 emp.)
4.5 out of 5
"It Really Helps Save Time"
I love how it helps our team save team on onboarding and offboarding. The time it gives back to work on projects is amazing. Even when something ...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
6 people requested security information

BetterCloud Media

BetterCloud Demo - BetterCloud Dashboard
The BetterCloud dashboard.
BetterCloud Demo - The Integration Center
The BetterCloud Integration Center.
BetterCloud Demo - Offboarding Workflow
An example of an Offboarding Workflow within BetterCloud.
BetterCloud Demo - User 360 View
BetterCloud User 360 view.
BetterCloud Demo - Role-Based Privilege
Role-Based Privilege policies in action.
BetterCloud Demo - Content Scanning Alert
An example of content scanning alerts.
Play BetterCloud Video
Play BetterCloud Video
Play BetterCloud Video
Play BetterCloud Video
Play BetterCloud Video

Official Interactive Demo

BetterCloud demo available

Try an interactive demo created by the software seller (right here on G2).

Official Downloads

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Video Reviews

457 BetterCloud Reviews

4.4 out of 5
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457 BetterCloud Reviews
4.4 out of 5
457 BetterCloud Reviews
4.4 out of 5

BetterCloud Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BetterCloudQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Glen G.
GG
IT Engineer
Oil & Energy
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BetterCloud?

The Domain Health and Insight Center is easy to navigate and easy to use. The administration of users could not be better to navigate and use. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

The interface with Google drive can be problematic. Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

To have all on my Domains to manage in the same interface is great. Review collected by and hosted on G2.com.

David F.
DF
COO, GM Products
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about BetterCloud?

Both versions of the application are straightforward and useable out of the box on day one. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

The level of complexity in building out automations can be daunting at first. Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

Facilitating on/offboarding with consistency in a timely manner.

Providing automated application and document monitoring for security standards compliance. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about BetterCloud?

I love how the BetterCloud support team is proactively reaching out to users to help us with our workflows. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

As of today, I cannot think of any. I am looking forward to learn more about the If/Else feature. I am pretty excited about working on my pending workflows. Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

This has always been the Onboarding and Offboarding automation. It made our tasks easier and helped us focus to work on other stuff. Review collected by and hosted on G2.com.

Ievgen B.
IB
IT Support Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about BetterCloud?

- Ability to automate tasks

- secutity audit

- permissions manager Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

Interface improved, but still room for development Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

BetterCloud help us to automate users onboarding/offboarding and help with the growth.

As a financail organisation we need to make sure that Sensitive Data is secured. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about BetterCloud?

I can automate workflows to reduce time spent on mundane tasks. It makes it so easy to create workflows if the apps are native. The support team is awesome! My customer success manager is great! Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

I wish there were a way to automate adding Gmail signatures to user accounts. It would be nice to update email addresses in bulk. Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

onboarding/offboarding tasks

checking on unused slack channels Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about BetterCloud?

The ease of setting up workflows and structure. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

There are workflows and steps in them that need to be removed and maintained. SSO integration is lacking and would be amazing if it worked better with Okta. The catalog can be made bigger and richer.

Logs can use more help and could include better information for easier troubleshooting. Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

Automation and reduce manual processing for Onboarding and Offboarding work. Gave us more access to Google features. Review collected by and hosted on G2.com.

Elliot G.
EG
D
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about BetterCloud?

How easy the Gui interface is. The ability to automate a lot of areas that we could not at the moment Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

Wish more connectors came out on a regular basis Review collected by and hosted on G2.com.

Recommendations to others considering BetterCloud:

Workflows are the best Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

Automation, SaaS security Review collected by and hosted on G2.com.

Daniel B.
DB
IT Operations Engineer/Atlassian Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about BetterCloud?

In the short time we've been using BetterCloud, we've been able to utilize it in nearly every sector of our IT tasks. Just with what we currently have set up we're saving a full work week of time per month. That's 3 MONTHS of full time work yearly we've been able to automate and we're just getting started. Plus the tools that they offer around Application Discovery, DLP, and more have helped up trim some "SaaS fat" off and set up alerts on when sensitive info is shared outside the company. All of their teams are awesome, their support is top notch, and their responsiveness to customer feedback is great. They are constantly rolling out new features and upgrades. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

There are some basics features that are missing at this point, like grouping of Workflows that could really benefit a lot of customers. That being said I know they are working on these things since i know they've already implemented a number of things we've asked for. Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

BetterCloud is currently automating nearly 80%-90% of our application requests, a number of onboarding and offboarding tasks, and some other random tasks here and there. In addition we're using it to monitor file shares both inside and outside the company with sensitive data. Review collected by and hosted on G2.com.

Colleen A.
CA
IT Director
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about BetterCloud?

automations, DLP, spend management, onboarding/offboarding Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

Ability to manage shared drive would be a huge bonus Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

spend management and DLP Review collected by and hosted on G2.com.

Dhirendra Y.
DY
Google Admin
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about BetterCloud?

In this day and age of automation, being able to automate our actions is truly a game-changer. We're glad that Better Cloud is helping everyobe in this regard. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

Thanks Better cloud for making technology life experinces great. Review collected by and hosted on G2.com.

What problems is BetterCloud solving and how is that benefiting you?

Automation is benefiting our most Review collected by and hosted on G2.com.