Backlog Reviews & Product Details

Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and code management, allowing them to plan work, monitor progress, and release code all within a single platform. By consolidating these functions, Backlog enhances collaboration and efficiency, making it an ideal choice for teams looking to streamline their workflows and improve project outcomes. Backlog caters to professionals who require robust tools for managing complex projects. It is particularly beneficial for teams that operate in agile environments, where flexibility and rapid iteration are essential. With its diverse range of features, Backlog supports various use cases, from tracking tasks and managing bugs to overseeing version control and facilitating team communication. This versatility makes it suitable for both small startups and larger organizations, ensuring that teams of all sizes can benefit from its capabilities. One of the standout features of Backlog is its subtask management system, which allows users to break down larger tasks into manageable components. This functionality promotes clarity and accountability, enabling team members to focus on specific aspects of a project without losing sight of the overall objectives. Additionally, customizable statuses provide teams with the ability to tailor their workflow according to their unique processes, enhancing adaptability and responsiveness to changing project requirements. Backlog also includes visual project management tools such as Kanban-style boards and Gantt charts, which facilitate tracking progress and managing timelines. Burndown charts offer insights into project velocity, helping teams assess their performance and make data-driven decisions. Furthermore, the integration of Git and SVN allows for seamless version control, ensuring that code changes are tracked and managed effectively. The inclusion of Wikis fosters knowledge sharing and documentation, creating a centralized repository of information that can be easily accessed by all team members. Overall, Backlog stands out in the project management category by offering a comprehensive suite of tools that cater specifically to the needs of software development teams. Its ability to unify project and code management in one platform not only enhances transparency but also breaks down silos, enabling teams to work more efficiently and simplify complex projects. By providing a structured yet flexible environment for collaboration, Backlog empowers teams to achieve their goals and deliver high-quality results.

Product Website

Seller

Nulab Inc.

Discussions

Backlog Community

Languages Supported

English, Japanese

Overview by

Shinsuke Tabata

Pricing

Pricing provided by Backlog.

Free

Per Month

View More Pricing Information

Backlog Integrations

(17)

Verified by Backlog

Backlog Media

Kanban-style boards let you understand where every task is at a glance, edit with a click, and estimate delivery in seconds. Each project has its own board for easy, drag-and-drop updating of issues.

Gantt charts allow you to quickly visualize and edit the timeline of your entire project.

In Backlog, a piece of work or a ticket within a project, such as a task is represented as an issue. Issues help you stay organized and keep track of tasks in the project and their timelines. Standardize issue creation by creating templates, or set up automatic issue creation via an email add...

This is a home page for a project, various information about the project is displayed here. This includes the 50 latest activities, such as new and updated issues, Wiki, comments, uploaded files and Subversion commit log.

Backlog has Git & SVN code review built in, so no additional integrations are needed to use it. Version control helps the team keep track of the change history of files and work concurrently on code using the branching and merging functions. What’s more, they can link code updates to issues i...

Backlog’s clean, intuitive interface lets any team member log bugs clearly and quickly. With fields for descriptions, screenshots, priorities, and more, anyone can report issues—no technical background needed.

Official Downloads

(3)

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Ankit A.

Small-Business (50 or fewer emp.)

3/27/2026

"Seamless Setup, Great for Ticket Management"

4.5/5

What do you like best about Backlog?

I like Backlog's easy-to-access UX and great features that streamline the issues and product line for ticketing management. Updating tickets or assigning them to users is very quick, which is a huge plus. The initial setup was seamless and didn't require much manual effort. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

I think the filters should be more optimized. I want a search mechanism that will search through all the issues, assignees, and any comments as well. Review collected by and hosted on G2.com.

Response from Ruth Aparicio of Backlog

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Dear Ankit,

Thanks for your review!

We're glad Backlog's easy UX, quick ticket updates, and seamless setup are helping you streamline ticketing and product line management.

Thanks for the feedback on the search and filters. We understand how important a powerful search is for staying on top of issues. Backlog includes an Advanced Search feature that allows you to search across all issues, assignees, and even comments using keywords, filters, and conditions. This can help you find exactly what you need more efficiently. Please see the link below.

Thanks again for taking the time to share your feedback!

See how Backlog improved

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

2/10/2025

"Efficient Task Management with Room for API Improvement"

4.5/5

What do you like best about Backlog?

I like the organization that Backlog provides because it ensures everything is in one place, which helps me manage tasks efficiently. I also appreciate the sub-tickets feature as it allows me to manage the status of different modules related to the parent task. Additionally, the initial setup of Backlog was very easy for me. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Should be an API so we can tap in to extract data. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

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Dear customer,

Thank you for your review! We’re happy to hear you enjoy the UI and structured layout, as well as the helpful notifications. We appreciate your suggestion about including the closing date and time spent on tickets, and will definitely consider it for future updates. It’s great to know that Backlog is helping keep your team informed and on track!

Beatriz d.

Small-Business (50 or fewer emp.)

3/20/2026

"Feature-Rich and User-Friendly, Ideal for Projects"

5/5

What do you like best about Backlog?

I appreciate Backlog for helping me understand how project tracking works during challenges or when launching new projects. I find it has a lot of features that other similar tools don't have, especially how easy it is to collaborate with other users. The dashboard is great for following up on how projects are going. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

It can be a bit of an expensive tool Review collected by and hosted on G2.com.

Response from Ruth Aparicio of Backlog

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Dear Beatriz,

Thank you for the fantastic review, we truly appreciate it!

We're delighted that Backlog's rich features, easy collaboration, helpful dashboard for tracking progress, and straightforward initial setup are supporting you through project challenges and launches. Having everything in one place to understand tracking and stay aligned is exactly what we aim for, glad it's standing out compared to other tools!

Regarding pricing, Backlog uses flat-rate pricing (no per-user fees), starting with a Free plan (up to 10 users), Starter at $35/month (up to 30 users), and higher tiers for unlimited users and advanced features. This lets teams scale affordably without costs spiking as you grow.

Your feedback on value is super helpful, we're always looking at ways to make it even more accessible.

Thanks again for choosing Backlog and for the kind words, they mean a lot!

Nhon N.

Web Developer

Mid-Market (51-1000 emp.)

3/24/2026

"Outdated UI – Missing essential project management features"

5/5

What do you like best about Backlog?

This app provides support for Markdown, AI Review collected by and hosted on G2.com.

What do you dislike about Backlog?

The UI feels outdated and needs a modern, sleek redesign. It currently lacks the ability to add columns to the backlog and customize themes. Review collected by and hosted on G2.com.

Response from Ruth Aparicio of Backlog

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Dear Nhon,

Thanks for your review!

Glad to hear Backlog is helping streamline your project management and document workflows, and that you’re getting value from the Markdown support and the AI Assistant.

Thanks for the honest feedback on the UI. We hear you on wanting a more modern look.

You can currently add columns to the Kanban board by creating new Issue Statuses in Project Settings > Statuses, and customize project themes in Project Settings > Theme. Your suggestions for more flexible column management and deeper theming options have also been shared with the product team.

We appreciate you taking the time to leave a review!

Trần .

Solutions Architect

Small-Business (50 or fewer emp.)

3/25/2026

"Clear UI and Simple Navigation, Efficient for Team Use"

4/5

What do you like best about Backlog?

I like Backlog's UI because the navigation is quite clear and simple. It's great that you don't need to add new members to get them to learn how to use it, making it very intuitive. It doesn't take much time for new members to understand how to navigate with our customer response workflows. It's pretty much self-explanatory, which makes it really user-friendly for us. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Nothing right now Review collected by and hosted on G2.com.

Response from Ruth Aparicio of Backlog

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Dear Trần,

Thanks for your review!

We're glad Backlog’s clear UI, simple navigation, and intuitive design are making it easy for your team. It's especially nice that new members can quickly get up to speed with your customer response workflows without much training.

It's great to hear there's nothing you dislike right now. Thanks for using Backlog to manage requests and track system changes so effectively.

Appreciate you sharing!

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

3/19/2026

"User-Friendly Task Organization and Filtering in Backlog"

5/5

What do you like best about Backlog?

Backlog is very user friendly and simple to work through. I really enjoy the organization feature with different tasks and that you can filter them if needed by open, in progress or closed. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Backlog is great if possible I would add the option to add photos. Sometimes with equipment issues could be helpful to see exactly what someone is referring to. Review collected by and hosted on G2.com.

Response from Ruth Aparicio of Backlog

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Thank you for the great review, we truly appreciate it!

We're glad Backlog's user-friendly design and simple organization (with easy filtering by status like open, in progress, or closed) are making task management straightforward for you.

It's awesome to hear it's keeping communication clear and organized across staff and management, that's exactly what we aim for!

On adding photos/attachments to issues (super helpful for equipment issues!): Backlog already supports this, you can attach files (including images) directly to issues or comments.

Thanks again for using Backlog and for the positive words!

See how Backlog improved

Ritesh C.

Small-Business (50 or fewer emp.)

3/27/2026

"Simple Yet Effective Task Management with Room for UI Improvement"

4/5

What do you like best about Backlog?

I think Backlog is simple and easy to get the hang of. I also find the MCP server it has on GitHub to be a good feature. The initial setup was quite easy; it was mostly handled by seniors, but we also found it easy to work on. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

I think the UI could be better, as well as notifications. Review collected by and hosted on G2.com.

ranshal c.

project Co-ordinator

Enterprise (> 1000 emp.)

7/22/2025

"No more confusion thanks to backlog"

5/5

What do you like best about Backlog?

I like that backlog helps me to manage my work. Easy to assign bugs and tasks to team members and I can set deadlines and track progress very easily. Comments and file sharing in each task also helps to solve bugs and tasks faster. Filters and notifications are also good, Notifications which helps to notify team member that work is assigned to you. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Backlog website sometime down and it takes too much time to load. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

I am project co ordinator and before using backlog it was very hard to manage tasks and track progress of each team member and give updates to my senior. I take update on messages or calls and still there was lot of confusion. Sometimes we missed deadlines and sometimes small tasks was forgot. Bht when we started using backlog problems started solving automatically because everything is simple I just create tasks assign team set deadlines and just keep checking the dashboard that tasks are done or not and now I dont have to give updates regularly to my senior because they can also check everything on projects that what is completed or what is still pending. During meetings i just open backlog and get all updates in of projects and explain everything to my senior. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

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Dear Ranshal,

Thank you for sharing your experience! We're glad to hear that Backlog has helped simplify task management and improved communication within your team. It’s great to know features like deadlines, comments, and notifications are making a positive impact on your workflow. Thanks for letting us know about the website loading times - We'll be sure to pass this feedback along to our team for review. Please feel free to reach out to us if you have any questions at: https://nulab.com/contact/

Rohit M.

Quality Analyst

Enterprise (> 1000 emp.)

7/20/2025

"Easier way to track bugs"

5/5

What do you like best about Backlog?

I found that this tool is very easy to use it solves my all the problems which i faced in my work life while doing my testing i have to report bugs. It gives me easier way to report the bugs and assign it. I can track everything and i can explain them the bugs very easy because i can attach screenshots and also comment on tasks. This is the best things i like about backlog. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

Yes there are some limited features which i dislike. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

I am working as a qa i always need to track bugs test cases and progress of fixes and backlog makes my testing smooth because everything is already in place. I create bugs and assign it to developer with full steps and screenshots and i can track the status without asking the developer again. When developer updates the task i get notification from backlog and i can test again and close it or if it has again some issue than reopen it. Backlog also helps in managing test cycles because i can plan tasks based on priority and deadlines then assign to developers even if i have multiple projects or modules i do not feel confused. The comment section is very helpful to discuss the issue and backlog keeps full history so bugs dont get missed or lost overall i can say it saves my time keeps my work clean and helps me in the whole qa process and it becomes faster then before. Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

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Dear Rohit,

Thank you for your review! We're glad Backlog makes your QA process smoother and helps with bug tracking and communication. We appreciate your feedback about limited features—feel free to share any suggestions with us by contacting us at: https://nulab.com/contact/

Manthan S.

Project Manager

Enterprise (> 1000 emp.)

7/16/2025

"Unique project management tool"

5/5

What do you like best about Backlog?

Everything is best in backlog like i can see all tasks and team progress and bugs everything and what is going on projects and even i can see comments and who has pushed the code to repository all these things i liked about backlog. Review collected by and hosted on G2.com.

What do you dislike about Backlog?

its mobile app is not good as their website. Review collected by and hosted on G2.com.

What problems is Backlog solving and how is that benefiting you?

I am handling multiple projects and team members and backlog helped me manage everything. Before this tool i was depending on calls messages to follow task and updates before it was very confusing and i was always asking team members for progress and now i just create task assign person write deadline and check updates directly on backlog. I can see which work is running which is done and which is delayed without asking anyone. I also use it during team meetings to show who is working on what and where we are stuck and it makes daily planning easy and saves my time Review collected by and hosted on G2.com.

Response from Diandra Rodriguez of Backlog

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Dear Manthan,

Thank you for your review! It's great to hear Backlog is helping you manage projects and stay on top of everything. Thank you for letting us know about your experience with the mobile app - We'll be sure to pass this along to our team so they can review this further. Thanks again for taking the time to share your experience!