Backlog Reviews & Product Details

I use Backlog to organize my daily tasks and manage projects efficiently, making teamwork simple and transparent. I like Backlog most for its clean interface and every task tracking, which makes collaboration smooth and keeps everything well organized in one place. This clean interface saves time and avoids confusion while task tracking helps me instantly see what's done and what's pending so nothing gets missed. The initial setup was very easy and quick, even for first-time users. I also use Backlog along with email and cloud storage to share updates and files smoothly with my team. I rate it a 9 out of 10 because it's simple, reliable, and very effective for managing tasks and projects. Review collected by and hosted on G2.com.

Sometimes the mobile app feels a bit slow, and adding more customization options for dashboards and notifications would make it even better. Review collected by and hosted on G2.com.

I like Backlog by Nulab because it's a top-tier project management tool that unifies task management, bug tracking, and version control in one platform. It addresses critical friction points that hinder team productivity and project transparency by consolidating disparate tools. Users highly rate it for its balance of power and simplicity. I find the Unified Version Control feature, with built-in Git and SVN repositories, particularly valuable as it bridges the gap between project management and technical execution, providing a 'single source of truth' for the development lifecycle. Backlog is also praised for its real-time collaboration capabilities, allowing multiple users to update tasks simultaneously with a clear audit trail. The initial setup is quick and easy, especially for teams migrating from spreadsheets or complex tools, often taking less than 30 minutes. The integration of communication tools like Slack and Microsoft Teams for real-time notifications, Jenkins for CI/CD, and LambdaTest for automated bug logging enhances our automated workflow, making Backlog a central hub in project management. Additionally, Backlog generally receives a high recommendation score of 8 or 9 out of 10 for small-to-medium-sized teams and agencies. Review collected by and hosted on G2.com.

While Backlog is widely praised for its simplicity, in 2026, users have identified several areas that could be improved to better support growing or highly complex teams. Enhancements in automation, reporting, and integration ecosystems are needed. To compete with enterprise heavyweights like Jira and Wrike in 2026, Backlog would need to introduce features that handle complexity without sacrificing its signature simplicity. Review collected by and hosted on G2.com.

I find Backlog very easy to use and clear, which helps me satisfy the clients I work with. I like adding tickets and keeping track of progress, which makes reporting software and hardware issues to our support team efficient. The initial setup was very easy, and I appreciate how straightforward it is to get started. Review collected by and hosted on G2.com.

I wish we could assign 2 people/accounts to tickets. We have to assign them to our software team so that they can keep track of open tickets, but because I am not assigned I can't easily view a list of all of mine. Review collected by and hosted on G2.com.

What I like best about Backlog is its all‑in‑one project management and collaboration platform that keeps tasks, timelines, and communication organized in one place. It offers visual tools like Kanban boards and Gantt charts that make tracking progress and planning work easy and clear. It also combines task/issue tracking with built‑in version control (Git/SVN) so developers and teams can manage code and bugs alongside project tasks without switching tools Review collected by and hosted on G2.com.

• The interface can feel outdated or cluttered, especially compared to newer project tools.

• It offers limited customization and reporting, making it harder for complex workflows.

• The mobile app has fewer features and may not be as smooth as the desktop version.

• Some users find integration options and deep analytics lacking compared to competitors.

These are the main areas where Backlog could improve for more advanced or larger teams. Review collected by and hosted on G2.com.

Simplicity of the user interface compared to the power of the features, price has been good until recently Review collected by and hosted on G2.com.

Some of configurability of statuses/filters/ etc. Some difficulty in using milestones versus versions. Force to set them both the same for one use case. Price point increases dramatically after hitting a modest storage threshold. Review collected by and hosted on G2.com.

I use Backlog for keeping on top of team needs like member transfers, repairs, and requests. I appreciate that with Backlog, issues never slip through the cracks, even when we're busy. Detailed notes can be left quickly for everyone to see, making it a reliable platform for team communication. I like that anything big or small can be posted here to ensure it gets the attention it deserves. It's particularly useful for connecting with team members whose schedules don't often overlap. Review collected by and hosted on G2.com.

On occasion, a step gets missed when going back and forth handling an issue. I think it would be great if 'Resolved' issues would also then close as well. Review collected by and hosted on G2.com.

I like Backlog for its clear task organization and visual workflow tools. These features help reduce overwhelm, improve accountability, quickly spot bottlenecks, and enable better planning. Additionally, the initial setup was quick and simple. Review collected by and hosted on G2.com.

I find the limited mobile experience and reporting limitations a bit of a downside. There should be full feature parity between mobile and other platforms, as well as an offline mode. Also, custom reports, export options, and history tracking could really enhance the product's usefulness. Review collected by and hosted on G2.com.

Being able to prioritize issues and assigning them to different categories. Also creating different categories to assign issues to. Review collected by and hosted on G2.com.

There is really nothing that I have found that I can say I dislike about. Review collected by and hosted on G2.com.

I use Backlog mainly to create and report tasks in my projects. It helps me see which tasks need to be done first and the progress of the project, as well as monitor my teammates' progress and state of work. I really like the friendly UI and how easy it is to use. The task tracking feature is valuable because it helps my team and me know what tasks to focus on to complete projects. Review collected by and hosted on G2.com.

no, it a ok tool Review collected by and hosted on G2.com.

I like the organization that Backlog provides because it ensures everything is in one place, which helps me manage tasks efficiently. I also appreciate the sub-tickets feature as it allows me to manage the status of different modules related to the parent task. Additionally, the initial setup of Backlog was very easy for me. Review collected by and hosted on G2.com.

Should be an API so we can tap in to extract data. Review collected by and hosted on G2.com.