Avaza Pricing Overview

Actually, as a small team we looked for a long time for a perfect solution for us, to fit all our needs. Easy time tracking, invoicing and extremely quick customer support. Avaza is delivering features that we needed and they didn't have really quickly. Other companies are offering pretty much the same features for a much higher price. We are using Avaza for 3+ years now and we are extremely happy with it. Review collected by and hosted on G2.com.

About minuses it is kind of hard to tell. Small features in UI can be done better and maybe design in general, but that is really minor things. Review collected by and hosted on G2.com.

We wanted a tool that fully integrated projects and financials - tying budgets and costs to projects and tasks, invoicing, financial reports, etc. Avaza has this capabilty. Overall it pretty much does what we were looking for.

I have been managing small to huge projects all around the world for 45 years now an d haveprobablhy used every PM tool suite out there.

Microsoft Project is the most complete tool, but requires a lot of IT suport to set up and use it properly. Avaza is simpler to setup and use and has a much better user interface than Microsoft Project.

Avaza's customer support is among the best I have seen in hundreds of PM tool companoes. It is easy to quickly connect to a knowlegable person, and they are always ready to jump on an on-line meeting to look at my screens and the issues I am running into. If the support was not so responsive to our many issues, we would have abandoned the migration. Review collected by and hosted on G2.com.

There are several issues we ran into on the migration and our initial use. We have eventually been able to develop work-arounds for most of the.

1. From an American PM perspective, lots of the Avaza terminology and organization is not intuitive, making it a big search to find the functions we are trying to use.

2. It appears to have been built for small projects, and we had to import over 10K tasks with lots of details - and that was just the currently active projects. there are many cases wher the controls are at the top or bottom of a page, and when you end up with multiple pages, you are constantly scrolling up and down to get to those controls. Even simple things like making a word bold in a note is painful.

3. System Admins do not have the ability to delete things easily. You have to delete every individual task to delete a section and all sections to delete a project, but if any time or expenses are marked as processed, you can't delete them at all. Even archiving something does not allow you to delete it.

4. The support team notes and passes on verified issues and "improvement requests" to the dev team, but there is nothing to give you any feedback on the status of those requests.

5. The documentation is very thorough on what the tool does, but it is written from a marketing perspective. It is very positive and glowing. What is NOT there are all the things you can't do. You have to discover them for yourself, then contact support who says - yes, you can't do that. A good example is the billing and expenses function. We have suppliers who issue us bills that we want to track due dates and payment status using the bill function. But bills are lumped together on the financial reports and don't count to COGS, which is not correct. Bills need to be tracked and bills can be non-billable or billable - so you have to be able to have a bill also be an expense against a project. The documentation is totally silent on this significant limitation.

I'd recommend that Avaza form an advisory group of experienced customers and listen to them on how the customers need to use the system. The organization and functionality of many areas makes no sense to me after 45 years of runnign projects around the world with many different tool sets. Review collected by and hosted on G2.com.