Avantra Pros and Cons

AVANTRA By Syslink is quite flexible and easy to use, implement and understand tool. In recent, many new Add-Ins library automations were added by syslink like ST03N Dialog Response Time, system copy, system refresh etc...and we are working on them and will roll out soon to our customer MBAG. Review collected by and hosted on G2.com.

Not much but yes few points ate there where Syslink needs to improve-

1) Customer Support- Their approach to address the ticket queries raised by customer and response they are providing.

2) Few bugs reported in the tool feature like kernel version detection, agent upgrade and its been like more than months but vendor haven't releases any patch to fix that post promising many times. Review collected by and hosted on G2.com.

The tool is very User-friendly, has advanced features such as alerts and monitoring. I also like its ability to customize and generate reports which we can share with the management. Compared to many such products, Avantra is very easy to deploy. Review collected by and hosted on G2.com.

The tool has issues related to deployment in legacy operating systems. We also faced troubles during the alert configurations. Another drawback is in the customization of reports. The reports are auto-generated with limited functionalities to customize. Review collected by and hosted on G2.com.

The tool is user-friendly such that you don't need prior knowledge to use and implement. The tool meets all the requirements and helps to increase business customer score ratings and reduce operational costs. Review collected by and hosted on G2.com.

Meets the requirement and exceeds expectations. Review collected by and hosted on G2.com.

I like that Avantra is easy to use and makes financial management smooth. Review collected by and hosted on G2.com.

I do not dislike anything about Avantra. I think its a good software. Review collected by and hosted on G2.com.

It is an easy and user-friendly application. Review collected by and hosted on G2.com.

I like everything about the application. Review collected by and hosted on G2.com.

Automatically generates SLA reports, saving a lot of time. Review collected by and hosted on G2.com.

Maybe a better documentation of the API, but overall satisfied. Review collected by and hosted on G2.com.

I love that we can automate all the daily and real-time monitoring and that we have can automatically generate SLA reports. It is so nice not have to do it using Solman. Review collected by and hosted on G2.com.

Nothing really. I love it!

I guess I would love for them to improve their UI. Review collected by and hosted on G2.com.

Ability to customize alerting, reporting, and dashboards Review collected by and hosted on G2.com.

The documentation is verbose. A quick start guide would be helpful. Review collected by and hosted on G2.com.

As a service provider, we have found an SAP monitoring solution with automated service reports and custom checks that has no competition on the market. We would recommend Avantra at any time. The support team was always helpful and the know-how was unrivalled. Review collected by and hosted on G2.com.

we cannot report anything negative about Avantra and its services and products Review collected by and hosted on G2.com.

it have the great functionality to monitor the application, database, OS on realtime to send alert, with very flexiable implementation method Review collected by and hosted on G2.com.

Documentation availibility is less which can helpt to improvise the issues facing during the support. Review collected by and hosted on G2.com.