Atrium Reviews & Product Details - Page 2

Its data-driven insights allow me to be proactive rather than reactive in coaching my reps, thanks to its clear, real-time visibility into metrics like activity, pipeline health, and goal attainment. Atrium breaks down complex sales data into actionable insights that are easy to interpret, making it simple to track progress, pinpoint bottlenecks, and guide my team with targeted feedback. Review collected by and hosted on G2.com.

It would be excellent to see the next level of AI sales data with an integration into Gong so pipeline reviews can be done in a one-stop shop. Review collected by and hosted on G2.com.

We broke up with Clari because they no longer paid attention to us and stopped keeping their promises. Peter sold us on the vision of how Atrium could provide AI driven insights and coaching to our Sales Leaders. Then Deb, our master implementation specialist, went above and beyond in ways I couldn't have imagined! I never knew what a truly outstanding implementation looks like. I've been used to mediocre experiences with Sales Tools for so long, that I didn't realize how I SHOULD be treated. Maybe that's because Atrium isn't just a Tool, is Solution fueled by an energized team of people who actually care about you. Deb and Peter aren't just our partners, they're Tribe. Review collected by and hosted on G2.com.

Some of the best aspects of Atrium also come with some downsides. Atrium's focus on Pipeline Management and AI driven sales coaching has enabled them to build a world class tool that is so easy and intuitive that my sales leaders can't get enough of it! My most change adverse front line leaders are now building their own dashboards (something we in RevOps didn't have the time to support). That same focus means that Atrium cannot [yet] replace all of Clari's forecasting functionality. Therefore we paired Atrium with Salesforce's Forecast module which has led to better results, happier sales teams and a MUCH better customer support experience. Review collected by and hosted on G2.com.

Atrium has built out detailed dashboards for our team to see actionable insights as well as AI analysis in comparing the results teamwide. This will help illuminate reps that are underperforming or overperforming at a high level and where to coach them better.

Since utilizing atrium I feel like my feedback has been more actionable and immediate for team members. Review collected by and hosted on G2.com.

I'm not sure the connection to our CRM is immediate. Some graphs are not as accurate as what I see in Salesforce in relation to call/email volume. Those lagging metrics can make me need to open another screen in order to cross reference call/email volume before providing coaching to my team. Review collected by and hosted on G2.com.

1. Perhaps the best support out of any solution I have ever used

2. Pretty intuitive to create your own charts. Atrium allows sales managers to play with the data themselves without needing as much SFDC knowledge, with better and more customizable visualization than standard SFDC and better ease of use than a looker or tableau for no code.

3. AI features are good at pointing out things to pay attention to. It is a bit overly sensitive and will produce false positives in terms of not so important bullet points but I expect the quality to continue to improve on pace with the rest of AI. Review collected by and hosted on G2.com.

1. Heavy on API call usage within SFDC.

2. This is less of a dislike but more of a axiom with any tool. Garbage in Garbage out in terms of data and configuration. Atrium can only do so much out of the box. If internal definitions are tailored to your specific organization's needs it will require more work to get it working as intended. Review collected by and hosted on G2.com.

Atrium's out of the box metrics provide a remarkable amount of information on sales rep performance. Before investing in Atrium our frontline leaders did not have the data they needed to properly coach up reps- now they do! Our managers are now logging into Atrium almost every day.

Additionally, the Atrium team is extremely responsive and helpful. They've been willing to help us build things, have hopped on live calls with our leaders to train them up on the tool, and I've even spoken live with the CEO about what would make Atrium even more useful. Review collected by and hosted on G2.com.

I would love to make the administration of users a bit easier- it's a lot of manual effort to add users/change hierarchy etc. Connections with Okta/SFDC to this end would be very helpful Review collected by and hosted on G2.com.

Atrium allows me to unlock actionable insights on each of my rep's performance. It's centralized and easy for me to consume. I can share detailed feedback and give practical recommendations that improve individual performance. It's improved my team's 1:1's and helped us be more effective. Review collected by and hosted on G2.com.

Nothing currently. I've been impressed with the platform functionality. Review collected by and hosted on G2.com.

Atrium has helped us up our reporting game. In many of our leadership meetings we're pulling in reports directly from Atrium instead of Salesforce. We're able to disect data with more confidence, and see information that Salesforce can't report on. As a leader of a segment, Atrium AI helps pinpoint where to coach the reps Review collected by and hosted on G2.com.

Configuration takes a minute and because it's pulling in data from other parties sometimes where to start with the customization can be confusing. Small problem. Review collected by and hosted on G2.com.

The AI is very intuitive and offers you data backed information that helps you to not only coach your team but to self reflect and improve your sales performance. Review collected by and hosted on G2.com.

Although it integrates with the CRM, the data is not real time and it can sometimes be a day or more out which means that for daily data we have to go direct to the CRM. Review collected by and hosted on G2.com.

I like the goals feature on Atrium. It is useful getting an overview of how my team are performing and how close they are from hitting their KPIs. Review collected by and hosted on G2.com.

It is not as configurable as I would like. I would like to be able to click further into opportunities like on salesforce so that I can do more in depth analysis. Review collected by and hosted on G2.com.

My favorite thing about Atrium is that it can create meaningful insights from a number of different data sources which is important to measure the productivity of your sales reps. Often times you are completely reliant on CRM data which can be problematic depending on the hygeine of your CRM. Atrium integrates with gmail as well as other sources of relevant data to give you a more complete picture of how sales reps are doing. In addition to that it allows much greater insight into the data at different points in time. I can easily see metrics at various different time frames and it's super easy to access in a dashboard form. I also really enjoy the functionality of being able to push notifications to slack channels and email for visibility. Review collected by and hosted on G2.com.

I love Atrium and the insight it gives you however there is a little bit of a barrier to entry to understand how it works. Their support team has been great but usually you have a few users who really know what they are doing and they dictate what metrics are more seen but that is the case with most technology. So atrium isn't much different in that regard. Review collected by and hosted on G2.com.