We broke up with Clari because they no longer paid attention to us and stopped keeping their promises. Peter sold us on the vision of how Atrium could provide AI driven insights and coaching to our Sales Leaders. Then Deb, our master implementation specialist, went above and beyond in ways I couldn't have imagined! I never knew what a truly outstanding implementation looks like. I've been used to mediocre experiences with Sales Tools for so long, that I didn't realize how I SHOULD be treated. Maybe that's because Atrium isn't just a Tool, is Solution fueled by an energized team of people who actually care about you. Deb and Peter aren't just our partners, they're Tribe. Review collected by and hosted on G2.com.
Some of the best aspects of Atrium also come with some downsides. Atrium's focus on Pipeline Management and AI driven sales coaching has enabled them to build a world class tool that is so easy and intuitive that my sales leaders can't get enough of it! My most change adverse front line leaders are now building their own dashboards (something we in RevOps didn't have the time to support). That same focus means that Atrium cannot [yet] replace all of Clari's forecasting functionality. Therefore we paired Atrium with Salesforce's Forecast module which has led to better results, happier sales teams and a MUCH better customer support experience. Review collected by and hosted on G2.com.
37 out of 38 Total Reviews for Atrium
Overall Review Sentiment for Atrium
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I like the dashboards to use as Weekly Expectations for the team, also helps with Pipeline Hygiene, see where your untouched opps are. Review collected by and hosted on G2.com.
In order to scrape the activity it needs the end user email alias, but we work through the channel, so a better way to lock the activity to the correct opportunity to get the credit for the meeting or activity. If the end user isn't on the email or meeting it can't find the opp. So if there was a way to go back to associate or true up activities somehow, it's a big ask, brought it up in the beginning may not be possible. Another thing that I would fix is when looking at the Poor opps the account/opp owner isn't there, you have to drill into each one to see who owns the account. Review collected by and hosted on G2.com.
Atrium has genuinely simplified my day-to-day work as a sales manager. I love how easy it is to get a clear view of everything I need about my team—no digging around required. The graphs are intuitive and let me see where everyone stands at a glance. Plus, I can quickly adjust filters to look at specific areas, which is perfect for switching up perspectives on the fly. It’s a tool I rely on daily, and it makes a big difference in how smoothly I can run things. ***And bonus points to Atrium for their team being so helpful! Review collected by and hosted on G2.com.
My one wish is for Atrium to have the ability to manage Salesforce cases as seamlessly as I can manage opportunities. Adding this functionality would make an already excellent tool even better! Review collected by and hosted on G2.com.
I have been using Atrium for a few years now and as a sales leader, it is indispensable to me. The data visualization provides me instant feedback on what is happening and the AI Sales Coach offers insightful context to help guide the team members towards an accelerated sales cycle. It is one of the few applications that I reference multiple times daily.
The application saves me hours each week and helps me frame my one-on-one coaching sessions with more targeted and meaningful data. I am also able to easily use the charts and graphs in my operational reviews with senior leaders, highlighting quickly our successes and opportunities for improvement.
I also greatly appreciated the initial onboarding experience, getting up and running in minutes not days! Connecting to our instance of Salesforce and GMail was as effortless on our end as imaginable, and did not require additional resources from our IT group.
The Customer Success team is A1, with ongoing support and scheduled meetings at a frequency that matches our requirements and availability. Review collected by and hosted on G2.com.
It is tough to find anything to dislike. A small improvement I'd like to see would be the ability to customize the chart color palettes a little so that there is less of the blues and I could call out specific values with conditional colors. Review collected by and hosted on G2.com.
Atrium is a great tool for sales leaders to use to monitor sales activities, train on sales skills and make informed decisions on sales strategies at both a team and individual level daily. Atrium makes digesting hundreds of data points easy with metric cards for all levels. The user interface is simple and includes metric charts that are great for many different levels of presentations and/or discussion. The goals page is great for 1 on 1 discussions with sellers to performance manage before issues arrise. Insights are spot on and provide actionable points. Review collected by and hosted on G2.com.
Atrium is only as good as the data you feed to it. If you don't have great salesforce hygiene, it may be difficult to identify trends. Review collected by and hosted on G2.com.
The idea of Atrium - conceptually - is cool. Look! -- AI can make a sales manager more productive by providing valuable insights to help coach reps! Review collected by and hosted on G2.com.
It's not just that Atrium is a bad piece of software (it is - in my opinion). If you were a sales manager and actively used the insights Atrium gave you and relied on them as the gospel to coach your reps, you would actually make your reps worse than if you were to manage them without Atrium.
The "insights" that it generates are complete noise. For example, I received a message this week, "Outstanding Prospecting Activity! Hats off for securing a 40% increase in accounts touched for prospecting this this month." In my current sales role, I do not do any prospecting. Zero. I have no idea where this data is coming from, but this is a good example of the majority of insights that they produce. Sure, you can just ignore it, which we do at my company, but if you actually are relying on this software your management team is going to be so distracted with these fake insights that they won't be able to actually diagnose their rep's needs on their own. A good sales manager should be able to sit on a call with their reps (or in today's age, watch a recording) and be able to discern why they are doing well or what they need to work on. Of course - data is a piece of that, but the data Atrium puts out is not helpful and I wouldn't recommend. Review collected by and hosted on G2.com.
My favorite thing about Atrium is how easy it is to pull analytics. Often I need to pull reports quickly that would be difficult to do in salesforce. I can easily build reports in Atrium without having to go to SOPs for help.
I also love the sales coach feature. It is great to get insights one each member of my team - it is something I look at every day! Review collected by and hosted on G2.com.
Sometimes if you need a custom metric it can be a little bit difficult to figure out. Review collected by and hosted on G2.com.
Being able to see what everyone is at for contacts connected per account. Review collected by and hosted on G2.com.
It's not terrible but i find there's soo much clutter that it's hard to navigate. The numbers are ones i can find on salesforce, and i find the training isn't super helpful. At first I thought it was great, then it became repetitive and obsolete to use. Not sure if everything is fair because it shows where everyone is at in comparision but some people have a different amount of teammembers. It doesn't take into account the holidays so it keeps the same targets. This is annoying. It's not easy to use, and too many steps to create something easy that i can create in 5 seconds in salesforce. Review collected by and hosted on G2.com.
Atrium is an exceptionally accessible analytics tool. Its UI is intuitive and easy to pick up within a few days, but the tool is still able to provide strong insights. It's easy to put together dashboards that I can show reps and managers alike to help drive change based on actionable insights. The Atrium team also has done an incredible job helping me set up the platform to meet the unique needs of my org. Review collected by and hosted on G2.com.
Nothing really to dislike about the tool, but there are some realities of using a platform like this. With a low-code, no-code analytics tool like this with a limited number of custom metrics, it's tough to get the exact insight that I need, but the metrics I have access to give me a phenomenal indicator of where I need to dig deeper. Review collected by and hosted on G2.com.
Attrium helps me track my teams progress against their quota, pipeline and meeting goals. They have easy to use dashboards that make it easy for my team to see how they are tracking for goals, and leverage AI to provide helpful tips on how to improve if you are falling behind. They also make it easy to identify opportunities that may need additional touches to advance it through our pipeline. No longer are the days that you have to manually enter every meeting that you have in your CRM. Attrium connects to your calendar and automatically pulls the data into Attrium so you can quantify and track the number of meetins each, week, month and quarter. Finally, their customer support team is super helpful and willing to train our teams on how to use their tools. Review collected by and hosted on G2.com.
I haven't found any downsides yet! I have been using the tool for 5 months. Review collected by and hosted on G2.com.
I absolutely love the new goals functionality and I use the sales coach on a daily basis.
Love the fact that you can creat different views based on every individual and set goals. I use it during my 1:1's for coaching and I use it on a daily basis to keep a close eye on our metrics :) Review collected by and hosted on G2.com.
I do not dislike anything about the system. I find it extremely helpful and insightful! Review collected by and hosted on G2.com.
