48 Astrella Reviews
Overall Review Sentiment for Astrella
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Our implementation representative, 'Angela', deserves high praise. She has consistently exceeded our expectations. The product itself is remarkably user-friendly compared to others we have tried, and for that, we are incredibly grateful.
However, Angela's assistance has elevated the overall experience, making it not only more pleasant but also highly efficient. Once again, we cannot express enough praise for both the product and our dedicated, helpful, and friendly representative. With her assistance, the ease of implementation has been remarkable and refreshing compared to other software experiences we have had. Review collected by and hosted on G2.com.
We have nothing negative to say. The experience has been overwhelmingly positive, surpassing any other we have had. We have not identified any negative aspects so far, which is a highly commendable compliment. Review collected by and hosted on G2.com.
First - implementation. As I am administrator of the system data implementation was the main thing I needed to do. I received really great help and istructions/trainings how to do everything. Onlny problem we had was connected with award letter view, but Astrella team helped us with this.
Second - Platform. It is quite easy to use and intuitive for both - Admin and employee view. It could work faster, I think.
Third - I like customer support, quick and really helpful.
I can't say anything about integration yet - we only have plans for this for the future. Review collected by and hosted on G2.com.
Problem with mobile app (some bugs on Android)
no proper Audit report (where I did what changes, and who was removed from the system with employee details)
Bad format of numbers in report (it's easy to fix in excel but annoying). I shared this problem months ago and still the same. Review collected by and hosted on G2.com.
- Easy for us to manage our cap table
- Functionality works well
- Customer support is very responsive (major kudos) Review collected by and hosted on G2.com.
More fit & finish on some functions would be nice:
- more investor self-service
- more control over work-flows, e..g option exercises
- More "what if" capability on Exit Modeling. Review collected by and hosted on G2.com.
We were looking for a platform to do our Cap Table on that was affordable, LLC friendly, and easy to use. Astrella checked all those boxes for us and more. The Astrella team was great to work with as they met our needs through out the process. The customer support is great and always very helpful in addressing our needs. Review collected by and hosted on G2.com.
Astrella may not have the brand recognition or all the features as some of their larger competitors; however, for a small start LLC they meet all your needs at an affordable price that is unmatched. Review collected by and hosted on G2.com.
Astrella is a very powerful CAP table management tool. I especially appreciate the customer support I'm receiving from Angela and Anashe - they're making the exprience useful for our company. I'm appreciative of their help. Review collected by and hosted on G2.com.
No problems noted with Astrella. We are enjoying working with it. Review collected by and hosted on G2.com.
I am not a specialist in securities and Astrella software is easy enough for me to keep an accurate cap table, and versitile/powerful for future uses when we grow as a company. Review collected by and hosted on G2.com.
Not every dropdown feature has "help" info. The main features do, but there are some eaoteric elements that could use descriptions. Review collected by and hosted on G2.com.
We faced some challenges like most early stage startups (preseed) and Astrella worked with us to make one of our greatest pain points go away-- help us clean up and make our cap table shine Review collected by and hosted on G2.com.
I found nothing to dislike. The customer support was great and the tech did what it was supposed to do Review collected by and hosted on G2.com.
The customer service was second-to-none. Angela V was the most helpful of professionals, going above and beyond to help us launch under a tight timeline. Additionally, once launched, the system is user-friendly, with great UX. I am very excited for what this means to our employees and their experience. Thanks again, Angela! Review collected by and hosted on G2.com.
I think it would be helpful if Astrella let Administrators plug in awards before entering the Award Date, so they could be drafted along the way while waiting for final approval. Review collected by and hosted on G2.com.
Astrella offers a highly cost-effective solution that competes favorably with established industry leaders such as Carta. We have gained access to their software and received a valuation that is priced at less than half the cost of the software alone compared to what competitors offer. Review collected by and hosted on G2.com.
I am currently in the process of addressing some operational issues. While the user interface appears to be relatively intuitive, there are occasional challenges in comprehending the reporting and dashboard functions. Furthermore, adding new users can be problematic on occasion. Review collected by and hosted on G2.com.
