
Most helpful about AgoraPulse is in my opinion the publishing and reporting options I as a social media manager have. It is easy to use, all my colleagues got set up in it quickly and we use it everyday. Review collected by and hosted on G2.com.
What could be worked on is the community management aspect since it lacks a few easy possibilities like answering comments within the tool - to avoid jumping into platforms. Review collected by and hosted on G2.com.
Agorapulse is an incredibly intuitive tool that simplifies social media management. I love how easy it is to organise my content calendar and stay on top of my posting schedule, which saves me a significant amount of time each week. Another standout feature is their excellent help desk team, who are always friendly, available, and quick to resolve any issues. Review collected by and hosted on G2.com.
One drawback is that Agorapulse doesn’t offer basic plans suitable for teams. This limitation means the approval process often needs to happen outside the platform, which can slow things down and disrupt workflow efficiency. Adding a more team-friendly option would make it an even better tool. Review collected by and hosted on G2.com.
• Content planning: "Publish on different social media accounts at the same time and use reports to analyze my accounts."
• Inbox management: "I look at new messages then I schedule my posts. I create reports every month using the reports tab."
• Reporting: "Create monthly reports and learn more from these reports." Review collected by and hosted on G2.com.
If I plan the same post for multiple channels, I cannot customize each post for each channel (for example, I can include links on Facebook but not on Instagram, so I am forced to slightly modify the caption on Instagram). Review collected by and hosted on G2.com.
Very helpful tech team that takes into account our suggestions for business innovation. Review collected by and hosted on G2.com.
Sometimes some of the things that would be valuable to us as a agency aren't carried forward like Pinterest reporting integration for example but overall it's a fab software and great team. Review collected by and hosted on G2.com.
Das beste an Agorapulse ist, dass es einfach intuitiv zu bedienen ist, ich alle meine Beiträge in den sozialen Medien im voraus planen kann (mit KI Funktionen), ich andere Programme anbinden kann (z.B. Canva) und ich mir die Arbeit im Vergleich zu früher deutlich erleichtern kann. Der Kundensupport ist sehr gut. Vieles wird durch den Chatbot erledigt, aber wenn dieser nicht weiter weiß erreicht man sofort reale Personen. Man kann mit dem Programm sofort starten, da alles ganz einfach zu bedienen ist. Ich nutze es fast täglich. Review collected by and hosted on G2.com.
Ich habe keine Schwachstelle im Programm bisher gefunden. Im Gegensatz dazu gab es den Wettbewerbern immer wieder Dinge die nicht immer funktioniert haben. Review collected by and hosted on G2.com.
The scheduling feature is easy to view for all of the platforms and companies I represent. It has NEVER failed on me. The team is helpful when I've had questions that have never related to product failure, but use of a feature. Setup took no time, which was integral because I am a daily user for my business. Review collected by and hosted on G2.com.
My only negative is that I wish adding profiles beyond 10 was not priced as high as it is. Adding a couple at that price is not terrible, but when you need to add 8 or 9, it can get costly. Review collected by and hosted on G2.com.
I've really enjoyed the functionality of AgoraPulse. We're able to create a group of posts on the same topic, but it allows us to change the photo, caption, and links to match each channels audience. I also love being able to create custom reports! We have specific needs for reporting, and I had to have the agency version in previous tools. Thankfully, we can do this all on our own! Review collected by and hosted on G2.com.
I do wish some metrics were available, including Facebook story metrics. If it's published directly from Instagram to Facebook, these don't show up in Agorapulse. I also have found some of Instagram's story metrics, specifically the tap back, exit, and swipes, are inaccurate. If these matter to you, it becomes a manual process. Review collected by and hosted on G2.com.
We've used many different social media management tools and we decided to switch from Sprout to Agorapulse a couple of years ago. One reason was price, but we also prefer both the inbox and scheduler in Agorapulse over Sprout. The inbox allows us to see what the comments look like on the native platform without clicking through to the native platform, saving us time and giving us valuable context as to the conversation taking place in the comments. We find scheduling much faster, efficient and intuitive with Agorapulse. Review collected by and hosted on G2.com.
We'd LOVE to be able to export comments by label from the inbox. This is a feature that Sprout has and we wish Agorapulse had too. Review collected by and hosted on G2.com.
The most helpful aspect of using Agorapulse is having all the tools needed in one place, from integration to posting content and engaging the audience. Very easy to use! It's also a plus to have the support team available if anything goes wrong—they have amazing customer support! Review collected by and hosted on G2.com.
Nothing! I enjoy using it daily and seeing what new features and updates will be rolled out next. I wish there were a way to suggest/provide feedback on the updates. Review collected by and hosted on G2.com.
- Je vois d'un seul coup d'œil tous les posts à publier sur l'ensemble des réseaux que je gère. Je peux aussi dupliquer aisément certaines publications, et faire approuver des posts à l'équipe.
- La gestion de la réponse au client avec notre service Client est fluide : je leur assigne les messages, certains nécessitent une réponse sur mesure quand d'autres bénéficient des réponses pré-enregistrées sur des questions types.
- Les données utilisées pour chaque réseau sont les mêmes : plus de problème de wording entre les différentes plateformes pour être sûre que les données soient comparables entre réseaux.
Un outil vraiment bien pensé pour une utilisation quotidienne et poussée ! Review collected by and hosted on G2.com.
Je ne vois pas de désavantage. La plateforme connaît (rarement) quelques bugs, et ceux-ci sont résolus assez vite s'ils ne sont pas du fait des réseaux sociaux eux-mêmes. Review collected by and hosted on G2.com.