Video Reviews
Amazing product
299 out of 300 Total Reviews for AfterShip
Overall Review Sentiment for AfterShip
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The best aspect for me is the way shipments can be easily tracked. The interface is simple, nicely designed and easy to use.
Another thing I like is the availability of mobile apps which enable easy scanning of bar codes and receiving push notifications.
I also like that the service is quite affordable. Review collected by and hosted on G2.com.
The only thing I can complain about is that delivery status aren't as promptly updated on the apps as on the website. Other than that I have no other complaints. Review collected by and hosted on G2.com.
The UI is pretty but otherwise not functional enough for the requirement. Review collected by and hosted on G2.com.
This software has an extremely buggy courier allocation system which does not respond correctly to the use of carrier slugs.
This in itself would not be a problem except that this company (unethically in my opinion) do not allow you to reassign the correct carrier once the order is in their system.
Thus you get stuck with thousands of tracking numbers which you are paying to track but which can't track (because they are set to the wrong courier).
Reaching out to customer support results in a back and forth exchange with no resolution as this is apparently the correct functionality.
Aftership should rename themselves to "After ship - don't care". Review collected by and hosted on G2.com.
The program was easy to use. It linked to WordPress easily. It had customizable email notifications. Review collected by and hosted on G2.com.
The customer service was terrible. They took days to respond. They were not flexible. I have a small business and dont ship very often and ways o Review collected by and hosted on G2.com.
Aftership is definitely an easy program to use. It’s very user friendly. Review collected by and hosted on G2.com.
I had forgotten my password so I requested that Aftership send me a link to reset my password. When I went to try to reset with the new link I was locked out which was a bit frustrating. Review collected by and hosted on G2.com.
I like the webhook of aftership so we can get instant updates regarding our shipments Review collected by and hosted on G2.com.
sometimes we are not getting accurate updates for canada post trackings Review collected by and hosted on G2.com.
This company ensures the best quality service I've experience to date with shipping. I encountered an issue when shipping locally and customer service was prompt, and very friendly to work with! Review collected by and hosted on G2.com.
I've thought long and hard on this, and I fortunately can say I haven't experienced any dislikes to date. Review collected by and hosted on G2.com.
It is very likely software as it helps me a lot in my company.it is the #1 tracking solution for me in my company. It supports more than 536 couriers worldwide. Review collected by and hosted on G2.com.
Nothing to dislike because it has helped me a lot.it provides customers or engage them by branded tracking package. Review collected by and hosted on G2.com.
Excellent shipment tracking dashboard that gives a high level overview of all shipped orders and at what stage of the shipping process they are at with the ability to drill down by stage to individual orders. The ability to have a custom domain name for our account allows us to keep a unified brand images to our customers. Highly configurable in the ways you can implement tracking for your customers: confirmation email link, tracking page on your site, tracking buttons next to individual items when customers log into their store account and view order history. Review collected by and hosted on G2.com.
Online FAQ and setup documentation seems a bit outdated. Some of the installation guides need to be revamped for code changes within Shopify themes. Support is good at taking care of this, but it adds time to implementation (<2 days). Review collected by and hosted on G2.com.
